Submit a Review for Acacia Court
17/19 Roe Lane, Southport, PR9 9EB
View Full Details of Acacia CourtLatest Reviews for Acacia Court
20 February 2025
What can I say about Acacia Court? It is clean and the staff are amazing. They are all very attentive, and polite and nothing was too much for them. I would not hesitate to recommend them to anyone or bring anyone of my family into Acacia. Again, I cannot say too much about how grateful we are to all the staff from the office to the floor kitchen, all brilliant.
17 February 2025
I think everything was lovely at Christmas, everyone enjoyed themselves. They all received a present and had their Christmas dinner together. How nice it was for the staff to come in and give their Christmas day to look after people, what a lovely atmosphere it was.
23 January 2025
My mum got a place at Acacia Court late last year after a traumatic time in a local hospital. So - only been with them a short while but I've seen an amazing change in her health and demeanour upon visiting this week (I don't live locally). Simply put, she looks and sounds much brighter and happier, she's putting on weight (she'd lost so much in hospital!) so is regaining strength and the ability to walk a little again. Her pressure sores from home/hospital are also healing. She seems to be settling in well to her new surroundings. She has a lovely bright room and is being well fed with wholesome food (had a chat with the cook and it has a 5-star food hygiene rating). The staff are lovely, caring, professional, really looking after Mum's needs. The manager has helped settle my mum in and helped assure me over the phone that all was well and I didn't need to worry about her from afar. It really feels like a home from home and I think Mum will be happy here!
13 January 2025
My mum is very well looked after by the manager and the team. They make sure they make her feel at home and are patient with her whatever her mood at that time. The team are caring and flexible in catering to Mum's needs.
13 January 2025
My mum has been a resident at the home for over three and a half years. Though the care home, like many others in the health and social, has had a consistent turnover of staff, they have actively sought to provide the best of care to my mum. This includes keeping me informed of any issues affecting my mum's health or care needs. Since the lady took over as General Manager there has been considerable investment in the property regarding new furniture and internal decoration. When an issue is raised the response I have received from her has been excellent. My mum continues to be well looked after, especially by several members of staff who have been there since she became a resident. Retention of good staff is key to providing the highest standard and continuity of care. Myself and family appreciate the effort and commitment of the staff to provide a caring and happy atmosphere. Keep up the great work in what are challenging times for the sector.
18 December 2024
Acacia Court is a rare find. A lovely caring home. My dad has been a resident for approximately 18 months, having been moved from another "care" home where it was clear his needs were not being met. Dad arrived at Acacia very underweight and I am delighted to see Dad thriving under Acacia's care. The staff are lovely, attentive and kind, I highly recommend this home.
18 December 2024
Lovely staff who go above and beyond for everyone in their setting. Management is very welcoming and nothing is too much trouble. There is always a very warm loving atmosphere which is lovely to see. Thank you.
16 December 2024
I visited my nan at lunchtime. The kitchen staff wheeled a trolley into the dining area with a full English breakfast. All hot with every choice. Nan can't eat pork so she did not have the bacon or sausage but had beans, chips, black pudding, egg, mushrooms and toast. A lovely hot lunch packed with variety.
11 December 2024
My auntie has resided at Acacia Court for the last two years. I have always been impressed and reassured about the care she receives and especially how the staff members treat her with great affection, courtesy and dignity. Ideally, no one wishes to see their loved one in need of 24-hour professional care but I could not be happier with the care my auntie has and continues to receive.
19 November 2024
I visit my friend at Acacia Court in Southport and the staff are so friendly. They care so much about all the residents. You always get a warm feeling and a friendly atmosphere. The manager is approachable and caring. Such a lovely home. God bless you all.
18 November 2024
My mum has been a resident for nearly 5 years and more than happy with her care. It's a friendly home where all the staff throughout work hard to make it a safe and comfortable place for its residents.
31 October 2024
My mum entered Acacia Court on 04/10/2024. My sister and I were very worried that she would not stay. We should not have worried as the people who work there supported Mum and looked after my family and I from day one. Nothing is too much of a problem for them and the manager. We have even taken our dogs into see Mum also with the staff's help. Everything was a dream. I would like to take the opportunity to thank everyone at Acacia Court for making us so welcome and being so obliging in all you do.
29 October 2024
I have found the home clean and tidy at all times. The staff are pleasant, clean and friendly, nice and helpful. The lounge is fine, clean and tidy. My wife's bedroom is fine and again clean and tidy. The food is good according to my wife.
28 October 2024
My mother-in-law was admitted into Acacia Court and since her arrival, we cannot express how grateful for all the support and care my mother-in-law has received. The home is really well run by the manager and her staff and they cannot do enough for the residents and visitors.
23 October 2024
All the staff are lovely and very caring. Nothing is too much trouble. The manager is always available to ask questions as my mum is a new resident. I am really happy with the way Mum has settled in and could not ask for anything more.
18 October 2024
Friendly helpful staff can't do enough for both residents and visitors. Home is a safe caring place for residents. Long-term staff are wonderful and treat long-term visitors as part of the family. The new management team is really friendly and helpful and available to answer any questions or concerns as they arise.
27 September 2024
The staff and residents seem happy and content. The management engages with and keeps families informed of changes and events. Residents seem happy and settled.
12 July 2024
Acacia Court has provided my Mum with an excellent quality of care for almost 5 years. The staff are professional and caring and show true dedication to their residents treating them with dignity, respect, and understanding. The home has excellent facilities including a wonderful team of catering staff that are always in turn to their resident's preferences, likes, and dislikes. It is always lovely to see residents celebrate their birthdays with a song, cake, and canceled provided by the catering team.
12 July 2024
After almost five years as a resident at Acacia Court, our mother passed away peacefully last week. Acacia was her home, and she was comfortable and well-cared for all the time she was there. As her needs changed over the years from settling in, to her final weeks, all staff adopted their care and routines, always providing respect and support for our mum and for us as her daughters. Whenever we were visiting, we have appreciated the kindness and genuine care and support shown to all our family over the years. We couldn't have found a better care home for our mum, and can highly recommend Acacia to others.
22 February 2023
My mum has been residing at Acacia Court for nearly 5 years! She has always been treated and cared for by the amazing staff with so much love and respect, it's lovely to see the way they are with her. She is now on end-of-life care, and they are so kind and compassionate, making sure she is comfortable! They are also very kind with me and my family when we visit.
Latest Reviews for Acacia Court
20 February 2025
What can I say about Acacia Court? It is clean and the staff are amazing. They are all very attentive, and polite and nothing was too much for them. I would not hesitate to recommend them to anyone or bring anyone of my family into Acacia. Again, I cannot say too much about how grateful we are to all the staff from the office to the floor kitchen, all brilliant.
17 February 2025
I think everything was lovely at Christmas, everyone enjoyed themselves. They all received a present and had their Christmas dinner together. How nice it was for the staff to come in and give their Christmas day to look after people, what a lovely atmosphere it was.
23 January 2025
My mum got a place at Acacia Court late last year after a traumatic time in a local hospital. So - only been with them a short while but I've seen an amazing change in her health and demeanour upon visiting this week (I don't live locally). Simply put, she looks and sounds much brighter and happier, she's putting on weight (she'd lost so much in hospital!) so is regaining strength and the ability to walk a little again. Her pressure sores from home/hospital are also healing. She seems to be settling in well to her new surroundings. She has a lovely bright room and is being well fed with wholesome food (had a chat with the cook and it has a 5-star food hygiene rating). The staff are lovely, caring, professional, really looking after Mum's needs. The manager has helped settle my mum in and helped assure me over the phone that all was well and I didn't need to worry about her from afar. It really feels like a home from home and I think Mum will be happy here!
13 January 2025
My mum is very well looked after by the manager and the team. They make sure they make her feel at home and are patient with her whatever her mood at that time. The team are caring and flexible in catering to Mum's needs.
13 January 2025
My mum has been a resident at the home for over three and a half years. Though the care home, like many others in the health and social, has had a consistent turnover of staff, they have actively sought to provide the best of care to my mum. This includes keeping me informed of any issues affecting my mum's health or care needs. Since the lady took over as General Manager there has been considerable investment in the property regarding new furniture and internal decoration. When an issue is raised the response I have received from her has been excellent. My mum continues to be well looked after, especially by several members of staff who have been there since she became a resident. Retention of good staff is key to providing the highest standard and continuity of care. Myself and family appreciate the effort and commitment of the staff to provide a caring and happy atmosphere. Keep up the great work in what are challenging times for the sector.
18 December 2024
Acacia Court is a rare find. A lovely caring home. My dad has been a resident for approximately 18 months, having been moved from another "care" home where it was clear his needs were not being met. Dad arrived at Acacia very underweight and I am delighted to see Dad thriving under Acacia's care. The staff are lovely, attentive and kind, I highly recommend this home.
18 December 2024
Lovely staff who go above and beyond for everyone in their setting. Management is very welcoming and nothing is too much trouble. There is always a very warm loving atmosphere which is lovely to see. Thank you.
16 December 2024
I visited my nan at lunchtime. The kitchen staff wheeled a trolley into the dining area with a full English breakfast. All hot with every choice. Nan can't eat pork so she did not have the bacon or sausage but had beans, chips, black pudding, egg, mushrooms and toast. A lovely hot lunch packed with variety.
11 December 2024
My auntie has resided at Acacia Court for the last two years. I have always been impressed and reassured about the care she receives and especially how the staff members treat her with great affection, courtesy and dignity. Ideally, no one wishes to see their loved one in need of 24-hour professional care but I could not be happier with the care my auntie has and continues to receive.
19 November 2024
I visit my friend at Acacia Court in Southport and the staff are so friendly. They care so much about all the residents. You always get a warm feeling and a friendly atmosphere. The manager is approachable and caring. Such a lovely home. God bless you all.
18 November 2024
My mum has been a resident for nearly 5 years and more than happy with her care. It's a friendly home where all the staff throughout work hard to make it a safe and comfortable place for its residents.
31 October 2024
My mum entered Acacia Court on 04/10/2024. My sister and I were very worried that she would not stay. We should not have worried as the people who work there supported Mum and looked after my family and I from day one. Nothing is too much of a problem for them and the manager. We have even taken our dogs into see Mum also with the staff's help. Everything was a dream. I would like to take the opportunity to thank everyone at Acacia Court for making us so welcome and being so obliging in all you do.
29 October 2024
I have found the home clean and tidy at all times. The staff are pleasant, clean and friendly, nice and helpful. The lounge is fine, clean and tidy. My wife's bedroom is fine and again clean and tidy. The food is good according to my wife.
28 October 2024
My mother-in-law was admitted into Acacia Court and since her arrival, we cannot express how grateful for all the support and care my mother-in-law has received. The home is really well run by the manager and her staff and they cannot do enough for the residents and visitors.
23 October 2024
All the staff are lovely and very caring. Nothing is too much trouble. The manager is always available to ask questions as my mum is a new resident. I am really happy with the way Mum has settled in and could not ask for anything more.
18 October 2024
Friendly helpful staff can't do enough for both residents and visitors. Home is a safe caring place for residents. Long-term staff are wonderful and treat long-term visitors as part of the family. The new management team is really friendly and helpful and available to answer any questions or concerns as they arise.
27 September 2024
The staff and residents seem happy and content. The management engages with and keeps families informed of changes and events. Residents seem happy and settled.
12 July 2024
Acacia Court has provided my Mum with an excellent quality of care for almost 5 years. The staff are professional and caring and show true dedication to their residents treating them with dignity, respect, and understanding. The home has excellent facilities including a wonderful team of catering staff that are always in turn to their resident's preferences, likes, and dislikes. It is always lovely to see residents celebrate their birthdays with a song, cake, and canceled provided by the catering team.
12 July 2024
After almost five years as a resident at Acacia Court, our mother passed away peacefully last week. Acacia was her home, and she was comfortable and well-cared for all the time she was there. As her needs changed over the years from settling in, to her final weeks, all staff adopted their care and routines, always providing respect and support for our mum and for us as her daughters. Whenever we were visiting, we have appreciated the kindness and genuine care and support shown to all our family over the years. We couldn't have found a better care home for our mum, and can highly recommend Acacia to others.
22 February 2023
My mum has been residing at Acacia Court for nearly 5 years! She has always been treated and cared for by the amazing staff with so much love and respect, it's lovely to see the way they are with her. She is now on end-of-life care, and they are so kind and compassionate, making sure she is comfortable! They are also very kind with me and my family when we visit.