Submit a Review for Woodlands Manor EMI Care Home
21/23 Chambres Road, Southport, PR8 6JG
View Full Details of Woodlands Manor EMI Care HomeLatest Reviews for Woodlands Manor EMI Care Home
24 February 2025
My Mum had been a resident at Woodlands Manor for over 5 years until she sadly passed away in January. Over that time my brother and I have been impressed with the care given by the manager and the other staff. They really do try to make residents feel that Woodlands is their home and the staff are part of their family. All we can say now is 'Thank you so much'.
24 October 2024
My sister-in-law has been a resident at Woodlands Manor for approximately six months now. She was initially placed there because she was having difficulty living on her own. At first, she found it difficult to settle in there. But, as the time passed by, she is now more contented and happier to be there. That is down to the dutiful care and attention all the staff have given her whilst she has been there. This has come as a surprise to my wife and I as she has always been a fiercely independent person. No praise is too high for the staff at Woodlands Manor. None more so than the manager who is totally dedicated to ensuring the residents are treated to the highest standards of safeguarding and personal welfare.
17 October 2024
Dad has only been at Woodlands for a couple of months but he has been welcomed completely and has settled in very well. He seems happy to be at Woodlands, and is well looked after. He complains that there is too much food to eat, which is a first! The manager has gone out of her way to ensure that Dad receives all the care and attention that he needs. This was especially evident as my dad had a safeguarding issue in place when he first arrived at Woodlands, and the manager ensured that the safeguarding plan was maintained. I can't tell you how much peace of mind this gave the family. My mum is in a care home nearby which belongs to the same group. The manager and her team escort my dad to visit her each week, which is really lovely and much appreciated by the whole family. Thanks Manager and the whole team at Woodlands.
16 October 2024
I was recently contacted by the care home manager to arrange a meeting to discuss Nan's current care needs. The meeting went really well and we were able to prioritise Nan's needs and work out objectives to make sure Nan remains fit and healthy. The care home has also been great at informing me of upcoming hospital appointments and arranging travel and a carer to attend the appointments with my Nan. This leaves me not having to worry about taking time away from work to attend hospital appointments. Nan remains happy and content in the home and I am more than happy with the efforts that the team always go to to meet my nan's needs. It was really nice to see that the seating area outside the manager's office has been so nicely decorated for the residents. It is so bright and colourful and a lovely place for Nan to sit and socialise.
06 August 2024
On Wednesday afternoon, the 17th of July 2024 I drove down to Woodland Manor to celebrate my wife's seventy-eighth birthday. On entering the care home I observed that there was no sign of any birthday celebration preparations. We were then approached by the deputy manager who made enquiries about our birthday party preferences and wishes for her birthday celebration. And we elected to have it in the kitchen room at three o'clock. I entered the kitchen alone to make a cup of coffee for her and found the staff extremely busy setting out a large white tablecloth; with a huge birthday cake in the centre of the table. With my wife's name in wonderful pink icing. All the staff were busy putting birthday decorations around the room. They were working hard, doing a wonderful job making a 'my wife's style' birthday party celebrations. The cook entered the room and enquired if the cake with the pink-iced name of my wife upon it was okay? Which it was! A marvellous cake of a large, square design and covered with birthday candles. I got my wife settled in the kitchen and sitting at the head of the large table. The deputy manager lit all the candles on the birthday cake. And with a little more effort got my reluctant and confused wife to blow out the candles and make a birthday wish, wish a helping 'puff and blow' of directed breath from myself. All the residents and staff sang happy birthday to her, raising their glasses to toast her on her seventy-eighth birthday. Assistant manager produced a large, decorate knife for my wife to cut her birthday cake, which she did with some assistance from me. It then became too noisy for her and she became confused and distraught then standing up from her chair, she made movement to leave the room and birthday party. I took her into the quiet dining room to get her settled leaving the staff and residents in the kitchen room to cut, distribute and eat the birthday cake and enjoy the birthday party. The home manager walked into the dining room to ascertain the reason for my wife's absence from the main birthday party, and also to present her with a lovely birthday card from herself and all the care home staff. A member of staff brought three portions of birthday cake into the dining room for us to eat. We sang happy birthday to her before and after eating our slice of birthday cake and she slowly recovered her good humour. I cannot thank enough; the Woodland Manor care staff, the deputy manager whose attention to detail and who organised and controlled the attentive staff, the senior cook who made such a wonderful birthday cake, and who then enquired if it was satisfactory, which of course in was for the proof was in the eating of the birthday cake, for not a crumb remained on the empty plate. Also the home manger who walked into the empty dining room to ascertain the reason for my wife's absence from the main birthday party, for my wife suffers from vascular dementia, becomes confused and overwhelmed during noisy events. Then in the quiet of the dining room, gaining her full attention, the manager presented my wife with a lovely birthday card from herself and all the staff of Woodland Manor. It was a wonderful day and a marvellous birthday party, under the difficult condition due to her poor mental health, all made possible by all the staff of Woodland Manor. Thank you all.
17 July 2024
I have no complaints at all, in fact only praise. I know my mum is in the best place and I don't have to worry about her. The staff are lovely and the management are so efficient and are professional in all they do.
17 July 2024
My wife who has dementia is very happy here. She loves the staff and has made friends with some of the other residents. I think the staff are particularly good, very caring and consistent. The food is excellent and my wife particularly likes the lovely garden and the patio at the home.
17 July 2024
Overall high standard of care, shown dignity. The staff are friendly and caring and the facilities are good.
21 May 2024
The manager and all staff are caring, compassionate and empathetic towards every resident and their individual needs with dignity within the home. It’s always clean and excellent meals and healthy snacks are always available for residents and visitors alike. They always have lots of activities going on where everyone can join in which is fun. Leading up to Christmas is the most poignant time when a candle is lit for all residents lost that particular year and they are remembered. When looking for care for my mum this home found us instead of the other way round. Truly excellent, I wouldn’t have my mum anywhere else.
10 May 2024
From the moment my daughter and I walked in, we knew it was the right place for my husband. The manager and all the staff were very kind and welcoming. The care given to my husband was outstanding in every respect. We were able to visit/ring at any time and the manager always made herself available. The care was not only for my husband but for all of us, especially me. My husband died a few weeks ago. The end-of-life care provided meant that his passing was very calm and peaceful. He had everything that was needed. Our needs were taken care of too. We were consulted/kept informed throughout. It might seem a small thing, but even the regular provision of tea, biscuits and freshly made sandwiches meant a lot. It enabled us as a family to concentrate on my husband. Many thanks to all the staff, especially the manager.
02 April 2024
Staff always friendly, can see they care about the residents.
02 April 2024
I can not thank the staff enough for the loving care they give my mum. They go the extra mile and I have seen them being so kind, even when they did not know I was watching. Woodlands Manor is always clean and welcoming.
02 April 2024
A well-run establishment, excellent.
28 March 2024
My uncle attends as a day care user, he really enjoys coming. The home is clean, the staff are friendly and the standard of care appears to be excellent. The manager arranges lots of different events for the residents and their families to enjoy.
08 March 2024
The staff are extremely helpful.
01 November 2023
I chose Woodlands for respite as it was clean, fresh, happy residents and had lots of activities going on. Both the manager and the deputy were attentive and went the extra mile during the initial settling-in period. No matter the visiting time, residents are settled with plenty of staff around the home. I am more than happy with the care Grandad has received and would highly recommend it. Thank you to everyone at Woodlands Manor!
22 September 2023
Each time I visit my mum there is a general "good feel" to Woodlands Manor. The staff are always very friendly and accommodating. I don't have any concerns regarding my mum's care and wellbeing. Woodlands Manor is a very well run care home with wonderful caring staff and I would recommend it to anyone.
14 September 2023
Both my mum and dad are now residents of Woodlands Manor, they have been there now for 7 weeks and I couldn’t fault it so far. The manager of the home goes above and beyond in the care she gives and the events she puts on for the residents. My mum and dad share a lovely room together backing onto the huge very well-presented rear garden, all of the staff we have come across so far have been lovely, caring and attentive to my mum and dad. It was a very hard time for the family trying to find a home which we felt good enough for our mum and dad as you are looking for a 5-star hotel you will never find, we viewed around ten homes and never felt any of them good enough or suitable until we went to Woodlands Manor, once we met the manager and viewed the premises we felt comfort putting our mum and dad into the care they had needed for a while. I will carry on adding reviews each month to hopefully help others looking for the right care home for their loved ones.
24 July 2023
Mum was just finishing breakfast! Quite relaxed. We sat and chatted for a while, TV was on and she was happy to sit, eat cake and natter.
26 June 2023
My sister was well taken care of for the length of time she's been there (three years). I am satisfied with the care that's provided.
Latest Reviews for Woodlands Manor EMI Care Home
24 February 2025
My Mum had been a resident at Woodlands Manor for over 5 years until she sadly passed away in January. Over that time my brother and I have been impressed with the care given by the manager and the other staff. They really do try to make residents feel that Woodlands is their home and the staff are part of their family. All we can say now is 'Thank you so much'.
24 October 2024
My sister-in-law has been a resident at Woodlands Manor for approximately six months now. She was initially placed there because she was having difficulty living on her own. At first, she found it difficult to settle in there. But, as the time passed by, she is now more contented and happier to be there. That is down to the dutiful care and attention all the staff have given her whilst she has been there. This has come as a surprise to my wife and I as she has always been a fiercely independent person. No praise is too high for the staff at Woodlands Manor. None more so than the manager who is totally dedicated to ensuring the residents are treated to the highest standards of safeguarding and personal welfare.
17 October 2024
Dad has only been at Woodlands for a couple of months but he has been welcomed completely and has settled in very well. He seems happy to be at Woodlands, and is well looked after. He complains that there is too much food to eat, which is a first! The manager has gone out of her way to ensure that Dad receives all the care and attention that he needs. This was especially evident as my dad had a safeguarding issue in place when he first arrived at Woodlands, and the manager ensured that the safeguarding plan was maintained. I can't tell you how much peace of mind this gave the family. My mum is in a care home nearby which belongs to the same group. The manager and her team escort my dad to visit her each week, which is really lovely and much appreciated by the whole family. Thanks Manager and the whole team at Woodlands.
16 October 2024
I was recently contacted by the care home manager to arrange a meeting to discuss Nan's current care needs. The meeting went really well and we were able to prioritise Nan's needs and work out objectives to make sure Nan remains fit and healthy. The care home has also been great at informing me of upcoming hospital appointments and arranging travel and a carer to attend the appointments with my Nan. This leaves me not having to worry about taking time away from work to attend hospital appointments. Nan remains happy and content in the home and I am more than happy with the efforts that the team always go to to meet my nan's needs. It was really nice to see that the seating area outside the manager's office has been so nicely decorated for the residents. It is so bright and colourful and a lovely place for Nan to sit and socialise.
06 August 2024
On Wednesday afternoon, the 17th of July 2024 I drove down to Woodland Manor to celebrate my wife's seventy-eighth birthday. On entering the care home I observed that there was no sign of any birthday celebration preparations. We were then approached by the deputy manager who made enquiries about our birthday party preferences and wishes for her birthday celebration. And we elected to have it in the kitchen room at three o'clock. I entered the kitchen alone to make a cup of coffee for her and found the staff extremely busy setting out a large white tablecloth; with a huge birthday cake in the centre of the table. With my wife's name in wonderful pink icing. All the staff were busy putting birthday decorations around the room. They were working hard, doing a wonderful job making a 'my wife's style' birthday party celebrations. The cook entered the room and enquired if the cake with the pink-iced name of my wife upon it was okay? Which it was! A marvellous cake of a large, square design and covered with birthday candles. I got my wife settled in the kitchen and sitting at the head of the large table. The deputy manager lit all the candles on the birthday cake. And with a little more effort got my reluctant and confused wife to blow out the candles and make a birthday wish, wish a helping 'puff and blow' of directed breath from myself. All the residents and staff sang happy birthday to her, raising their glasses to toast her on her seventy-eighth birthday. Assistant manager produced a large, decorate knife for my wife to cut her birthday cake, which she did with some assistance from me. It then became too noisy for her and she became confused and distraught then standing up from her chair, she made movement to leave the room and birthday party. I took her into the quiet dining room to get her settled leaving the staff and residents in the kitchen room to cut, distribute and eat the birthday cake and enjoy the birthday party. The home manager walked into the dining room to ascertain the reason for my wife's absence from the main birthday party, and also to present her with a lovely birthday card from herself and all the care home staff. A member of staff brought three portions of birthday cake into the dining room for us to eat. We sang happy birthday to her before and after eating our slice of birthday cake and she slowly recovered her good humour. I cannot thank enough; the Woodland Manor care staff, the deputy manager whose attention to detail and who organised and controlled the attentive staff, the senior cook who made such a wonderful birthday cake, and who then enquired if it was satisfactory, which of course in was for the proof was in the eating of the birthday cake, for not a crumb remained on the empty plate. Also the home manger who walked into the empty dining room to ascertain the reason for my wife's absence from the main birthday party, for my wife suffers from vascular dementia, becomes confused and overwhelmed during noisy events. Then in the quiet of the dining room, gaining her full attention, the manager presented my wife with a lovely birthday card from herself and all the staff of Woodland Manor. It was a wonderful day and a marvellous birthday party, under the difficult condition due to her poor mental health, all made possible by all the staff of Woodland Manor. Thank you all.
17 July 2024
I have no complaints at all, in fact only praise. I know my mum is in the best place and I don't have to worry about her. The staff are lovely and the management are so efficient and are professional in all they do.
17 July 2024
My wife who has dementia is very happy here. She loves the staff and has made friends with some of the other residents. I think the staff are particularly good, very caring and consistent. The food is excellent and my wife particularly likes the lovely garden and the patio at the home.
17 July 2024
Overall high standard of care, shown dignity. The staff are friendly and caring and the facilities are good.
21 May 2024
The manager and all staff are caring, compassionate and empathetic towards every resident and their individual needs with dignity within the home. It’s always clean and excellent meals and healthy snacks are always available for residents and visitors alike. They always have lots of activities going on where everyone can join in which is fun. Leading up to Christmas is the most poignant time when a candle is lit for all residents lost that particular year and they are remembered. When looking for care for my mum this home found us instead of the other way round. Truly excellent, I wouldn’t have my mum anywhere else.
10 May 2024
From the moment my daughter and I walked in, we knew it was the right place for my husband. The manager and all the staff were very kind and welcoming. The care given to my husband was outstanding in every respect. We were able to visit/ring at any time and the manager always made herself available. The care was not only for my husband but for all of us, especially me. My husband died a few weeks ago. The end-of-life care provided meant that his passing was very calm and peaceful. He had everything that was needed. Our needs were taken care of too. We were consulted/kept informed throughout. It might seem a small thing, but even the regular provision of tea, biscuits and freshly made sandwiches meant a lot. It enabled us as a family to concentrate on my husband. Many thanks to all the staff, especially the manager.
02 April 2024
Staff always friendly, can see they care about the residents.
02 April 2024
I can not thank the staff enough for the loving care they give my mum. They go the extra mile and I have seen them being so kind, even when they did not know I was watching. Woodlands Manor is always clean and welcoming.
02 April 2024
A well-run establishment, excellent.
28 March 2024
My uncle attends as a day care user, he really enjoys coming. The home is clean, the staff are friendly and the standard of care appears to be excellent. The manager arranges lots of different events for the residents and their families to enjoy.
08 March 2024
The staff are extremely helpful.
01 November 2023
I chose Woodlands for respite as it was clean, fresh, happy residents and had lots of activities going on. Both the manager and the deputy were attentive and went the extra mile during the initial settling-in period. No matter the visiting time, residents are settled with plenty of staff around the home. I am more than happy with the care Grandad has received and would highly recommend it. Thank you to everyone at Woodlands Manor!
22 September 2023
Each time I visit my mum there is a general "good feel" to Woodlands Manor. The staff are always very friendly and accommodating. I don't have any concerns regarding my mum's care and wellbeing. Woodlands Manor is a very well run care home with wonderful caring staff and I would recommend it to anyone.
14 September 2023
Both my mum and dad are now residents of Woodlands Manor, they have been there now for 7 weeks and I couldn’t fault it so far. The manager of the home goes above and beyond in the care she gives and the events she puts on for the residents. My mum and dad share a lovely room together backing onto the huge very well-presented rear garden, all of the staff we have come across so far have been lovely, caring and attentive to my mum and dad. It was a very hard time for the family trying to find a home which we felt good enough for our mum and dad as you are looking for a 5-star hotel you will never find, we viewed around ten homes and never felt any of them good enough or suitable until we went to Woodlands Manor, once we met the manager and viewed the premises we felt comfort putting our mum and dad into the care they had needed for a while. I will carry on adding reviews each month to hopefully help others looking for the right care home for their loved ones.
24 July 2023
Mum was just finishing breakfast! Quite relaxed. We sat and chatted for a while, TV was on and she was happy to sit, eat cake and natter.
26 June 2023
My sister was well taken care of for the length of time she's been there (three years). I am satisfied with the care that's provided.