Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Acorn House

stars
stars 29 August 2024
I would like to thank all of the staff at Acorn House, all the care staff, and all the other members of staff. They treat all of the residents with love, compassion, and dignity and their clinical expertise is second to none. Their love, care, and understanding of all residents and their families is exceptional. It was a hard decision to let my cousin go into care but I knew that she was not safe at home. The staff at Acorn House made the transition much easier and I would like to say thank you on behalf of the Wakefield family.
Review from Diane W (Cousin of Resident/Service User)
stars
stars 19 June 2023
My brother has moved in today and the help and welcome we have received was second to none. At such a difficult time for us both, the staff could not have been more helpful. My brother does not always find things easy but seemed very happy that everyone was in his corner. Thanks to all the team for your welcome and let's hope he continues to settle well.
Review from K G (Sister of Resident/Service User)