9 Penkett Road, Wallasey, Wallasey, CH45 7QF
View Full Details of SandstonesMy husband has been in Sandstones Care Home since May 2024. Right from the start the staff were helpful, caring and understanding it's not easy when someone you love can't be cared for at home any more but the management and staff have made it easier to accept. They have become part of our family and we thank them for that they are always available when needed service with a smile.
Mum has been a resident since last year, we were struggling to find somewhere suitable, some of the places we looked at weren't good, we were so lucky to find sandstones. She's been very well looked after since arriving there, we feel reassured that she's in safe hands, it's taken the worry & stress off us.
We have nothing but praise for the wonderful staff at Sandstones who show such care to all residents, my Dad has dementia and he's always treated with kindness and dignity - would highly recommend this nursing home.
An extremly welcoming environment making all feel at home. How the staff (all of them) manage to stay so happy and upbeat all the time I do not know. All staff are clearly well trained and appear to be happy in their roles, they provide a real home from home atmosphere. I consider Sandstones to be well managed providing dignity, support and fun for everyone.
We moved my mum into Sandstones after having to move her from another home where she had been happy. However, finances meant we had to move her in March 2024. The support to enable her to settle was second to none. Staff were always on hand to support her and us as a family. She is really happy, loves the room that she has and really feels like she is in her own home. The food is really excellent care and support are fantastic and communication between the home and our family is excellent. Thank you to all staff you are stars!
Staff have been very proactive and kind to my mother who is a resident at Sandstones. Their patience and caring are evident both with my mum who is experiencing worsening symptoms of dementia and the care displayed daily I see in the lounge to other residents. Excellent reliable lovely team.
Mum received wonderful care, all the staff are friendly, caring, kind, and thoughtful. The home is very homely, and the quality or the food was amazing. The entertainment is fun, nothing was too much trouble. Thank you from all of her family.
I just want to say how glad we are we found Sandstones for my dad who has been here for one year now. The staff are so good and caring, we know them all by name and they always make us welcome as we visit daily. They go out of their way to be helpful and nothing is too much. The food is lovely and the place is clean and very organised. Thank you so much for caring for Dad and the other residents who live there too.
My mother-in-law has been here for almost 2 years and we are so happy we chose Sandstones. The staff really are excellent. The care she has received as her condition has worsened is second to none. She and the other residents are very well cared for and there seems a genuine bond between the staff and residents. There always seems to be something going on and my wife and I are made to feel very welcome on our frequent visits. We are on first-name terms with all the staff. The food looks (and smells) very good, I heard a resident comment that she felt like she was in a 5-star hotel. There is a lovely garden area which has been maintained by the staff, some in their own time. We just need a little more sun to enjoy it more!
I felt how important it is to write this review to commend all the staff for their wonderful care and the dedication they show to each resident not just my lovely Aunt. I visit most days and they are unwavering in their care and support. My aunt has been there 2 years and I'm so thankful to know she is so well cared for and safe.
My mum just passed tonight and I can't thank the amazing staff for all they did for me and the rest of the family, I saw how much they loved her and she loved them, they took so much care of my mum and us they made sure we had everything any time we asked. Everyone was there when we needed to talk ask questions and hugs, I'm so glad that the time my mum was there and of her passing she was very very happy and content and all the staff there was the reason why. Words can't really explain the immense pride that we have of the staff and everything they did. My mum and I will miss them all and thank you all for everything you did for my mum and us. Again words can't express how really amazing the staff were our family will be forever grateful to them.
The staff at Sandstones are amazing! They have been so caring and friendly to my mum and have always made me feel welcome and free to visit her any time I wish. Over the time she has been with them, she has been well cared for with her health needs monitored and personal preferences discussed. Some members of staff have gone above and beyond in helping her and making her smile. If at any point I have needed to discuss her care with management, they have responded to my enquiries efficiently and with good outcomes. It is reassuring as a relative to know she is safe and has somebody on hand 24/7 for help if required. Thank you team Sandstones for your kindness and hard work.
All of the staff here deserve a medal. It takes very special people to care for others. Without exception, all of the staff are wonderful and caring. My dad is 90 with health issues but at last, I can sleep at night knowing he is getting the care and attention he needs. He was very poorly when he first went into care and is now looking better than ever. Thank you to you all, you are amazing.
I have been visiting my brother since May 2023 and there has always been a lovely atmosphere here at Sandstones. I see different members of staff and all are polite, helpful and welcoming. I believe that a happy place with happy staff and residents is a sure sign of excellent management. My brother's contentment here is so reassuring, so I know that this is the best place with the best care for him. I wish to take this opportunity to thank them all for their kindness.
I feel confident that Mum is well cared for and that staff will alert me to any issues. The staff appear to be kind and treat Mum with dignity. The only thing I feel may need to be worked on is some of the activities, such as watching a film or having afternoon tea, because these are part of the usual routine anyway, not additional. Also, I was hoping the residents might be taken out sometimes, otherwise, excellent.
Since moving into Sandstones, Mum has become more social, chatty and generally happier due to the encouragement of staff to interact with others. I have witnessed the staff with many residents, and they know them all and treat them and their individual needs with real care and compassion, always with a smile, even in difficult circumstances. The environment and all staff are always welcoming, and visiting is a pleasure, often with grandchildren and pets. I am now more relaxed knowing Mum is safe and happy. Thank you to all Sandstones staff.
I am really pleased with the care my mum is given. She has been a resident here since August 2019. The staff are friendly and very helpful, nothing is too much trouble. I can sleep easily knowing that my mum is in safe hands. Highly recommended.
I am very happy living here and cannot fault anything.
Thank you so much for looking after my mum so well. Your staff are fantastic; they work very hard, are so empathetic, loving and caring. Your home has a wonderful atmosphere, and the residents all seem to be very happy. I recommend you highly!
I attended Sandstones for a pre-arranged garden visit. I arrived on time and was shown into the garden with no delay. My aunt was also ready for the meeting. She was happy and well-tuned out, and it was a pleasure to see her so well after a long hiatus. Thank you.
My husband has been in Sandstones Care Home since May 2024. Right from the start the staff were helpful, caring and understanding it's not easy when someone you love can't be cared for at home any more but the management and staff have made it easier to accept. They have become part of our family and we thank them for that they are always available when needed service with a smile.
Mum has been a resident since last year, we were struggling to find somewhere suitable, some of the places we looked at weren't good, we were so lucky to find sandstones. She's been very well looked after since arriving there, we feel reassured that she's in safe hands, it's taken the worry & stress off us.
We have nothing but praise for the wonderful staff at Sandstones who show such care to all residents, my Dad has dementia and he's always treated with kindness and dignity - would highly recommend this nursing home.
An extremly welcoming environment making all feel at home. How the staff (all of them) manage to stay so happy and upbeat all the time I do not know. All staff are clearly well trained and appear to be happy in their roles, they provide a real home from home atmosphere. I consider Sandstones to be well managed providing dignity, support and fun for everyone.
We moved my mum into Sandstones after having to move her from another home where she had been happy. However, finances meant we had to move her in March 2024. The support to enable her to settle was second to none. Staff were always on hand to support her and us as a family. She is really happy, loves the room that she has and really feels like she is in her own home. The food is really excellent care and support are fantastic and communication between the home and our family is excellent. Thank you to all staff you are stars!
Staff have been very proactive and kind to my mother who is a resident at Sandstones. Their patience and caring are evident both with my mum who is experiencing worsening symptoms of dementia and the care displayed daily I see in the lounge to other residents. Excellent reliable lovely team.
Mum received wonderful care, all the staff are friendly, caring, kind, and thoughtful. The home is very homely, and the quality or the food was amazing. The entertainment is fun, nothing was too much trouble. Thank you from all of her family.
I just want to say how glad we are we found Sandstones for my dad who has been here for one year now. The staff are so good and caring, we know them all by name and they always make us welcome as we visit daily. They go out of their way to be helpful and nothing is too much. The food is lovely and the place is clean and very organised. Thank you so much for caring for Dad and the other residents who live there too.
My mother-in-law has been here for almost 2 years and we are so happy we chose Sandstones. The staff really are excellent. The care she has received as her condition has worsened is second to none. She and the other residents are very well cared for and there seems a genuine bond between the staff and residents. There always seems to be something going on and my wife and I are made to feel very welcome on our frequent visits. We are on first-name terms with all the staff. The food looks (and smells) very good, I heard a resident comment that she felt like she was in a 5-star hotel. There is a lovely garden area which has been maintained by the staff, some in their own time. We just need a little more sun to enjoy it more!
I felt how important it is to write this review to commend all the staff for their wonderful care and the dedication they show to each resident not just my lovely Aunt. I visit most days and they are unwavering in their care and support. My aunt has been there 2 years and I'm so thankful to know she is so well cared for and safe.
My mum just passed tonight and I can't thank the amazing staff for all they did for me and the rest of the family, I saw how much they loved her and she loved them, they took so much care of my mum and us they made sure we had everything any time we asked. Everyone was there when we needed to talk ask questions and hugs, I'm so glad that the time my mum was there and of her passing she was very very happy and content and all the staff there was the reason why. Words can't really explain the immense pride that we have of the staff and everything they did. My mum and I will miss them all and thank you all for everything you did for my mum and us. Again words can't express how really amazing the staff were our family will be forever grateful to them.
The staff at Sandstones are amazing! They have been so caring and friendly to my mum and have always made me feel welcome and free to visit her any time I wish. Over the time she has been with them, she has been well cared for with her health needs monitored and personal preferences discussed. Some members of staff have gone above and beyond in helping her and making her smile. If at any point I have needed to discuss her care with management, they have responded to my enquiries efficiently and with good outcomes. It is reassuring as a relative to know she is safe and has somebody on hand 24/7 for help if required. Thank you team Sandstones for your kindness and hard work.
All of the staff here deserve a medal. It takes very special people to care for others. Without exception, all of the staff are wonderful and caring. My dad is 90 with health issues but at last, I can sleep at night knowing he is getting the care and attention he needs. He was very poorly when he first went into care and is now looking better than ever. Thank you to you all, you are amazing.
I have been visiting my brother since May 2023 and there has always been a lovely atmosphere here at Sandstones. I see different members of staff and all are polite, helpful and welcoming. I believe that a happy place with happy staff and residents is a sure sign of excellent management. My brother's contentment here is so reassuring, so I know that this is the best place with the best care for him. I wish to take this opportunity to thank them all for their kindness.
I feel confident that Mum is well cared for and that staff will alert me to any issues. The staff appear to be kind and treat Mum with dignity. The only thing I feel may need to be worked on is some of the activities, such as watching a film or having afternoon tea, because these are part of the usual routine anyway, not additional. Also, I was hoping the residents might be taken out sometimes, otherwise, excellent.
Since moving into Sandstones, Mum has become more social, chatty and generally happier due to the encouragement of staff to interact with others. I have witnessed the staff with many residents, and they know them all and treat them and their individual needs with real care and compassion, always with a smile, even in difficult circumstances. The environment and all staff are always welcoming, and visiting is a pleasure, often with grandchildren and pets. I am now more relaxed knowing Mum is safe and happy. Thank you to all Sandstones staff.
I am really pleased with the care my mum is given. She has been a resident here since August 2019. The staff are friendly and very helpful, nothing is too much trouble. I can sleep easily knowing that my mum is in safe hands. Highly recommended.
I am very happy living here and cannot fault anything.
Thank you so much for looking after my mum so well. Your staff are fantastic; they work very hard, are so empathetic, loving and caring. Your home has a wonderful atmosphere, and the residents all seem to be very happy. I recommend you highly!
I attended Sandstones for a pre-arranged garden visit. I arrived on time and was shown into the garden with no delay. My aunt was also ready for the meeting. She was happy and well-tuned out, and it was a pleasure to see her so well after a long hiatus. Thank you.