Submit a Review for Carmel Lodge Care Home
London Road, Adlington, Macclesfield, SK10 4NJ
View Full Details of Carmel Lodge Care HomeLatest Reviews for Carmel Lodge Care Home
06 February 2025
My husband was a resident at Carmel Lodge Care Home from 21.06.2024 until his death on 13.12.2024. From the day he arrived the staff treated him with great respect, dignity, interest and humour. After having 3 weeks in hospital, he improved dramatically, mentally and physically under their care. Sadly at the beginning of December he had another major vascular incident. Their palliative end of life care was amazing, going above and beyond what was necessary. My heartfelt thanks go to the manager and all his staff for ensuring my husbands end of life was peaceful and dignified. Thank you.
30 January 2025
The staff have been consistently kind, warm and gentle with my wife. She has settled well into the home. They have also been welcoming and supportive of me through this transition.
11 November 2024
My mother is very settled at the home and benefits from the routine and calm, caring help. This has helped her anxiety. The staff are very competent and caring. This includes the ancillary staff. I am kept informed appropriately as to my mother's health and care needs and what is happening in the home. There are opportunities for her to have her hair done, which she appreciates and other services such as chiropody and eye testing. The activities offered are entertaining in part for her - she is unlikely due to her condition and nature to join in all these.
23 September 2024
I visit my Mother on a weekly basis and have always found her to be clean and content, more importantly, she had her own clothes on.
11 April 2024
Although my husband has only been a resident for a short time, I have been very pleased with the care and attention he has received from the lovely, sensitive staff. The overall ethos stems from the excellent manager and her co-manager. This is reflected throughout all aspects of the care home. Because of this I can now relax, knowing he is in capable and experienced care.
04 October 2023
Both myself and my family are very grateful and pleased with the care my Mother is receiving. The atmosphere at the home is cheerful and relaxed. My Mother is cared for with dignity and understanding. Good range of activities and care taken to ensure diet and fluid intake monitored. Wonderful staff. They keep me informed of any change in her health.
04 October 2023
My father-in-law is a resident at the above care home, the home is very welcoming, clean, and secure. It was a sad day for all the family when we had to make the heartbreaking decision to place him in a home, but it was not healthy and from a safeguarding issue to have him at home with the mother-in-law as they both had different needs. The staff are friendly, professional, courteous, informative, and genuinely care for all in their care. I would like to extend my gratitude and thanks for looking after our father-in-law so well and he looks happy and content.
14 July 2023
The management staff are so friendly and helpful. The carers and nurses are so kind and helpful. The events ladies do a wonderful job. The cleaners are brilliant and friendly. Thank you to everyone.
28 June 2023
My mother has had two falls in as many months - should softer flooring be installed to prevent this? Overall, 80% of the staff are very caring and look after my mother very well. They are all very patient and the younger members of staff are very good.
20 June 2023
The home itself is very good and staff are wonderful, easy to speak to and just get along with, from reception and upwards. I think they try their best to help residents as best they can, even when it seems they're short-staffed you can see that at times. We have all gone through difficult times, like Covid, and I thought all staff showed their conviction to their work.
08 June 2023
I could not ask for better care!
21 February 2023
My father has been treated with the utmost kindness and respect since he moved into the home. He settled in quickly and seemed happy and settled from the start. The staff are all very caring and compassionate and the overall standard of care is excellent. He really seems to enjoy the companionship of the other residents, often believing that he is on holiday - which can only be a good thing! I am especially grateful to the deputy matron, who goes above and beyond in her care. Thank you.
02 September 2022
Made to feel welcome by all staff. You can feel the atmosphere as soon as you walk in the place, it's friendly and relaxing somehow at the same time. Nothing seems too much trouble from top to bottom and Mum looks good every time I visit! Care, food, etc. are excellent.
04 January 2022
On our diamond anniversary, the staff at Carmel Lodge Care Home went to the trouble of entertaining my husband, myself and my sister to a tasting lunch. There were flowers, balloons etc. But it was the kindness shown which pleased me. The staff are wonderful, all of them.
15 September 2021
Being asked to comment on things I don't know about e.g. food and drink, activities. Surprised the home does not have decaffeinated tea and coffee, caffeine is a stimulant and with thirty-six residents at least some of them will react badly to the caffeine. I personally cannot get to sleep until 2 or 3 am if I have caffeine. I use supermarket decaffeinated tea bags.
24 August 2021
Carmel Lodge Care Home is a well-run home, clean and had a calming atmosphere even in these strange times with the pandemic. The staff have continued to treat my mum with great care and affection, which she responds to even now that Alzheimer's has got a great hold on her. I cannot fault the care and attention Mum has received over the last 4 years and would highly recommend Carmel Lodge.
14 July 2021
We were initially anxious about putting our dad into a care home but we needed some respite care. From our first contact with Carmel Lodge to the day our dad left, we were very pleased with the care our dad received. All the staff were extremely friendly and caring to both our dad and ourselves. Dad enjoyed the food and said they made a decent cup of coffee!
23 June 2021
My mum was placed at Carmel Lodge via social services after a prolonged stay in the hospital, so I didn't get a chance to view the home or facilities beforehand, and there was no visiting due to Covid. However, when I was eventually allowed to visit, I was very impressed by the level of care my mum is receiving. Your staff are amazing, nothing is too much, and this applies to management all the way through to your maintenance staff. My only reservation is that the bedrooms are very tired looking, I have tried to make her room better with bedding and pictures, but the chairs are a bit grubby. That said, I believe this is to be addressed in the coming months.
09 December 2020
Staff have always been extremely understanding, caring and supportive. I really appreciated being able to visit my mother when her health deteriorated suddenly.
16 September 2020
The staff is always helpful and polite. Appear very responsive to my Mum's needs. The facility always clean and tidy. Have generally kept me up to date through the COVID-19 pandemic. Unfortunately have not been able to video call due to IT issues at the facility.
Latest Reviews for Carmel Lodge Care Home
06 February 2025
My husband was a resident at Carmel Lodge Care Home from 21.06.2024 until his death on 13.12.2024. From the day he arrived the staff treated him with great respect, dignity, interest and humour. After having 3 weeks in hospital, he improved dramatically, mentally and physically under their care. Sadly at the beginning of December he had another major vascular incident. Their palliative end of life care was amazing, going above and beyond what was necessary. My heartfelt thanks go to the manager and all his staff for ensuring my husbands end of life was peaceful and dignified. Thank you.
30 January 2025
The staff have been consistently kind, warm and gentle with my wife. She has settled well into the home. They have also been welcoming and supportive of me through this transition.
11 November 2024
My mother is very settled at the home and benefits from the routine and calm, caring help. This has helped her anxiety. The staff are very competent and caring. This includes the ancillary staff. I am kept informed appropriately as to my mother's health and care needs and what is happening in the home. There are opportunities for her to have her hair done, which she appreciates and other services such as chiropody and eye testing. The activities offered are entertaining in part for her - she is unlikely due to her condition and nature to join in all these.
23 September 2024
I visit my Mother on a weekly basis and have always found her to be clean and content, more importantly, she had her own clothes on.
11 April 2024
Although my husband has only been a resident for a short time, I have been very pleased with the care and attention he has received from the lovely, sensitive staff. The overall ethos stems from the excellent manager and her co-manager. This is reflected throughout all aspects of the care home. Because of this I can now relax, knowing he is in capable and experienced care.
04 October 2023
Both myself and my family are very grateful and pleased with the care my Mother is receiving. The atmosphere at the home is cheerful and relaxed. My Mother is cared for with dignity and understanding. Good range of activities and care taken to ensure diet and fluid intake monitored. Wonderful staff. They keep me informed of any change in her health.
04 October 2023
My father-in-law is a resident at the above care home, the home is very welcoming, clean, and secure. It was a sad day for all the family when we had to make the heartbreaking decision to place him in a home, but it was not healthy and from a safeguarding issue to have him at home with the mother-in-law as they both had different needs. The staff are friendly, professional, courteous, informative, and genuinely care for all in their care. I would like to extend my gratitude and thanks for looking after our father-in-law so well and he looks happy and content.
14 July 2023
The management staff are so friendly and helpful. The carers and nurses are so kind and helpful. The events ladies do a wonderful job. The cleaners are brilliant and friendly. Thank you to everyone.
28 June 2023
My mother has had two falls in as many months - should softer flooring be installed to prevent this? Overall, 80% of the staff are very caring and look after my mother very well. They are all very patient and the younger members of staff are very good.
20 June 2023
The home itself is very good and staff are wonderful, easy to speak to and just get along with, from reception and upwards. I think they try their best to help residents as best they can, even when it seems they're short-staffed you can see that at times. We have all gone through difficult times, like Covid, and I thought all staff showed their conviction to their work.
08 June 2023
I could not ask for better care!
21 February 2023
My father has been treated with the utmost kindness and respect since he moved into the home. He settled in quickly and seemed happy and settled from the start. The staff are all very caring and compassionate and the overall standard of care is excellent. He really seems to enjoy the companionship of the other residents, often believing that he is on holiday - which can only be a good thing! I am especially grateful to the deputy matron, who goes above and beyond in her care. Thank you.
02 September 2022
Made to feel welcome by all staff. You can feel the atmosphere as soon as you walk in the place, it's friendly and relaxing somehow at the same time. Nothing seems too much trouble from top to bottom and Mum looks good every time I visit! Care, food, etc. are excellent.
04 January 2022
On our diamond anniversary, the staff at Carmel Lodge Care Home went to the trouble of entertaining my husband, myself and my sister to a tasting lunch. There were flowers, balloons etc. But it was the kindness shown which pleased me. The staff are wonderful, all of them.
15 September 2021
Being asked to comment on things I don't know about e.g. food and drink, activities. Surprised the home does not have decaffeinated tea and coffee, caffeine is a stimulant and with thirty-six residents at least some of them will react badly to the caffeine. I personally cannot get to sleep until 2 or 3 am if I have caffeine. I use supermarket decaffeinated tea bags.
24 August 2021
Carmel Lodge Care Home is a well-run home, clean and had a calming atmosphere even in these strange times with the pandemic. The staff have continued to treat my mum with great care and affection, which she responds to even now that Alzheimer's has got a great hold on her. I cannot fault the care and attention Mum has received over the last 4 years and would highly recommend Carmel Lodge.
14 July 2021
We were initially anxious about putting our dad into a care home but we needed some respite care. From our first contact with Carmel Lodge to the day our dad left, we were very pleased with the care our dad received. All the staff were extremely friendly and caring to both our dad and ourselves. Dad enjoyed the food and said they made a decent cup of coffee!
23 June 2021
My mum was placed at Carmel Lodge via social services after a prolonged stay in the hospital, so I didn't get a chance to view the home or facilities beforehand, and there was no visiting due to Covid. However, when I was eventually allowed to visit, I was very impressed by the level of care my mum is receiving. Your staff are amazing, nothing is too much, and this applies to management all the way through to your maintenance staff. My only reservation is that the bedrooms are very tired looking, I have tried to make her room better with bedding and pictures, but the chairs are a bit grubby. That said, I believe this is to be addressed in the coming months.
09 December 2020
Staff have always been extremely understanding, caring and supportive. I really appreciated being able to visit my mother when her health deteriorated suddenly.
16 September 2020
The staff is always helpful and polite. Appear very responsive to my Mum's needs. The facility always clean and tidy. Have generally kept me up to date through the COVID-19 pandemic. Unfortunately have not been able to video call due to IT issues at the facility.