Submit a Review for Heathercliffe Residential Care Home
Old Chester Road, Helsby, Frodsham, WA6 9NP
View Full Details of Heathercliffe Residential Care HomeLatest Reviews for Heathercliffe Residential Care Home
26 April 2019
My mother is now a resident at Heathercliffe care home and I wanted to submit a review to say what a wonderful place it is. All the staff including the managers are amazing, the way they do their best for Mother and are so helpful and pleasant to deal with. We are very grateful to have found a place where Mother is properly looked after by a wonderful, caring team who seem to have been hand-picked for the job they do. A big thank you from all the family. Anyone who manages to secure a place here is very lucky indeed!
07 September 2018
The whole team are professional, thoughtful, respectful, and caring. The privacy of Mum’s personal care and space was particularly admirable. Without exception the staff were respectful, caring and ‘in the moment’ with Mum. Mum was happy and regarded Heathercliffe as her home and the staff as friends. The ethos of Heathercliffe is most definitely that of a large family and Mum’s visitors were welcomed by busy members of staff offering coffee and homemade cake. Mum’s room was always pristine and fresh just as she would have had her own home, and there was always thought and care in her appearance. There were always fresh flowers in the hall and the dining room was set like a high class restaurant. Celebrations were celebrated with parties and a glass of sherry. Mum enjoyed lots of activities like setting tables, baking, dusting, singing and gardening. My sister and I were kept informed by phone call, emails and meetings and given much appreciated advice and support when needed.
Latest Reviews for Heathercliffe Residential Care Home
26 April 2019
My mother is now a resident at Heathercliffe care home and I wanted to submit a review to say what a wonderful place it is. All the staff including the managers are amazing, the way they do their best for Mother and are so helpful and pleasant to deal with. We are very grateful to have found a place where Mother is properly looked after by a wonderful, caring team who seem to have been hand-picked for the job they do. A big thank you from all the family. Anyone who manages to secure a place here is very lucky indeed!
07 September 2018
The whole team are professional, thoughtful, respectful, and caring. The privacy of Mum’s personal care and space was particularly admirable. Without exception the staff were respectful, caring and ‘in the moment’ with Mum. Mum was happy and regarded Heathercliffe as her home and the staff as friends. The ethos of Heathercliffe is most definitely that of a large family and Mum’s visitors were welcomed by busy members of staff offering coffee and homemade cake. Mum’s room was always pristine and fresh just as she would have had her own home, and there was always thought and care in her appearance. There were always fresh flowers in the hall and the dining room was set like a high class restaurant. Celebrations were celebrated with parties and a glass of sherry. Mum enjoyed lots of activities like setting tables, baking, dusting, singing and gardening. My sister and I were kept informed by phone call, emails and meetings and given much appreciated advice and support when needed.