London Road, Adlington, Macclesfield, SK10 4NJ
View Full Details of Hope Green Care HomeHope Green is a warm, welcoming and friendly place. All the staff are approachable, kind and work hard to assist the residents. There appears to be a good staff to resident ratio and the residents are known well by all the staff. Thought is given to provide a variety of activities which residents are gently encouraged to participate in. Medication and overall healthcare is provided. The laundry service is thorough but (my only criticism) items of underwear go missing frequently! Overall - I am happy.
I was made very welcome. Staff are friendly and helpful. Going in for meals needs to be more organised. Food could be better and hotter.
Staff are nice and caring. Food is good, and activities within the home are good. Please do more frequent assessments of the cognitive state of the residents. It helps relatives to know what is happening to their loved one who is in care. Please keep rooms tidy.
Couldn't be more pleased with Mum's attitude and well being. It's a pleasure to call and be with her every week. (I would know if Mum wasn't happy). Thank you for looking after her so well.
The staff are amazing. Very helpful and kind. The main thing for us is that my husband feels very content here. Thank you for all you do for him, it is very much appreciated.
Overall I am happy with the standard of care, compassion and dignity that the vast majority of the staff in treating the residents. When an emergency occurred the staff quickly contacted me enabling me to attend promptly. Minor complications were the regularity of dental care and the variation on items of clothing on the upper body, sometimes one, sometimes three, should be two please. My wife has settled well and seems content a huge relief to the family.
As the ratings show, I found Hope Green Care Home excellent on all questions as they did a wonderful job of helping me to recover from a very serious road accident, for which I had spent months in hospital. The three weeks I spent there was an unforgettable, enjoyable experience. Their friendly, knowledgeable, no-fuss manner suited me and I feel it helped me to recover and return home sooner than expected. It's possible I will be on my own over the Christmas period and I'll have no hesitation in booking the full-time in at Hope Green.
The home is very clean and the clients in the home are very well looked after and the staff are very polite and helpful.
Mum has been very well looked after since moving into the home in March.
Friendly and helpful staff and good attention to care and resident's needs.
Very happy at the care provided.
My wife has been in Hope Green Care Home since April 11th 2022. I have found every part of Hope Green nothing but very good indde3ed (every part). The staff are always very pleasant to me I have not got a bad word for this place.
We have consistently witnessed spontaneous acts of kindness and care since our mother moved to Hope Green three years ago. She is loved, respected and well looked after. As family, we feel extremely well supported and informed about Mum's changing condition and needs. We believe that the leadership and management of Hope Green Care Home is now in the right hands. The atmosphere is positive, warm and friendly. It is so reassuring to know that she is safe and happy.
The staff are always responsive to requests from us as relatives and my grandmother. They treat my grandma as the individual she is and care about her wellbeing. As always, an increase in staff would only benefit both residents and current staff, and I feel would improve communications, which can occasionally be slow (new restrictions or easing of etc).
My husband went into care while I had a stent fitted. It was supposed to be a short visit but he is still in. The home is comfortable and caring and treats patients with care and dignity coming from all individual needs. The staff are always conscientious and willing to undertake any tasks.
Arriving at Hope Green reception, visitors are greeted with a bright, courteous front of house style. That courtesy extends throughout the home. Care and concern for the residents are consistently applied by all staff in rooms, corridors and kitchens.
Friendly staff working under challenging conditions. They are helpful, flexible and caring.
We found the staff extremely polite and helpful. The home itself is very clean and the residents are looked after and cared for.
The care for my mother-in-law is excellent. The staff are very caring. Everything is top-class.
Hope Green is a light and airy home with caring staff. They do a difficult job with good grace and compassion.
Hope Green is a warm, welcoming and friendly place. All the staff are approachable, kind and work hard to assist the residents. There appears to be a good staff to resident ratio and the residents are known well by all the staff. Thought is given to provide a variety of activities which residents are gently encouraged to participate in. Medication and overall healthcare is provided. The laundry service is thorough but (my only criticism) items of underwear go missing frequently! Overall - I am happy.
I was made very welcome. Staff are friendly and helpful. Going in for meals needs to be more organised. Food could be better and hotter.
Staff are nice and caring. Food is good, and activities within the home are good. Please do more frequent assessments of the cognitive state of the residents. It helps relatives to know what is happening to their loved one who is in care. Please keep rooms tidy.
Couldn't be more pleased with Mum's attitude and well being. It's a pleasure to call and be with her every week. (I would know if Mum wasn't happy). Thank you for looking after her so well.
The staff are amazing. Very helpful and kind. The main thing for us is that my husband feels very content here. Thank you for all you do for him, it is very much appreciated.
Overall I am happy with the standard of care, compassion and dignity that the vast majority of the staff in treating the residents. When an emergency occurred the staff quickly contacted me enabling me to attend promptly. Minor complications were the regularity of dental care and the variation on items of clothing on the upper body, sometimes one, sometimes three, should be two please. My wife has settled well and seems content a huge relief to the family.
As the ratings show, I found Hope Green Care Home excellent on all questions as they did a wonderful job of helping me to recover from a very serious road accident, for which I had spent months in hospital. The three weeks I spent there was an unforgettable, enjoyable experience. Their friendly, knowledgeable, no-fuss manner suited me and I feel it helped me to recover and return home sooner than expected. It's possible I will be on my own over the Christmas period and I'll have no hesitation in booking the full-time in at Hope Green.
The home is very clean and the clients in the home are very well looked after and the staff are very polite and helpful.
Mum has been very well looked after since moving into the home in March.
Friendly and helpful staff and good attention to care and resident's needs.
Very happy at the care provided.
My wife has been in Hope Green Care Home since April 11th 2022. I have found every part of Hope Green nothing but very good indde3ed (every part). The staff are always very pleasant to me I have not got a bad word for this place.
We have consistently witnessed spontaneous acts of kindness and care since our mother moved to Hope Green three years ago. She is loved, respected and well looked after. As family, we feel extremely well supported and informed about Mum's changing condition and needs. We believe that the leadership and management of Hope Green Care Home is now in the right hands. The atmosphere is positive, warm and friendly. It is so reassuring to know that she is safe and happy.
The staff are always responsive to requests from us as relatives and my grandmother. They treat my grandma as the individual she is and care about her wellbeing. As always, an increase in staff would only benefit both residents and current staff, and I feel would improve communications, which can occasionally be slow (new restrictions or easing of etc).
My husband went into care while I had a stent fitted. It was supposed to be a short visit but he is still in. The home is comfortable and caring and treats patients with care and dignity coming from all individual needs. The staff are always conscientious and willing to undertake any tasks.
Arriving at Hope Green reception, visitors are greeted with a bright, courteous front of house style. That courtesy extends throughout the home. Care and concern for the residents are consistently applied by all staff in rooms, corridors and kitchens.
Friendly staff working under challenging conditions. They are helpful, flexible and caring.
We found the staff extremely polite and helpful. The home itself is very clean and the residents are looked after and cared for.
The care for my mother-in-law is excellent. The staff are very caring. Everything is top-class.
Hope Green is a light and airy home with caring staff. They do a difficult job with good grace and compassion.