Submit a Review for Park Mount Care Home
52 Park Mount Drive, Macclesfield, SK11 8NT
View Full Details of Park Mount Care HomeLatest Reviews for Park Mount Care Home
20 February 2025
Our mum is in respite care at Park Mount Care Home. It's been a big adjustment for mum and a huge change but the wonderful team at Park Mount have made her feel welcomed, cared for and safe. I honestly could not have wished for a nicer place for mum. Mum is settling down and joining in all the activities which are fun and entertaining. The huge, well-kept gardens are wonderful to explore, we feel so fortunate to have this outside space. The food is excellent and there is an endless supply of drinks, I'd rather like to move in myself! This is a top team that run a very happy ship, hats off to you all, for all care, love and happy moments you aspire to give every day. We are truly grateful.
12 February 2025
I am thrilled with how well my mum has adapted to moving into residential care. It was with a reluctant and heavy heart that she did so after 65 years in the same family home, but the staff at Park Mount Care Home have made her feel so welcome and treated her with respect, dignity and friendliness. She is enjoying the company of other residents and has started to enjoy pastimes, in particular arts and crafts, that she had fallen out of love with in her later years. She is very much looking forward to being able to go out in the lovely gardens, check out what is growing in the veg patch, and meet the hens she can see from her window, when the better weather comes. I can't thank the Park Mount staff enough for helping my mum adjust to such a big change in her life
17 January 2025
My parents were at Park Mount Care Home for respite care as my father had been in hospital and my mother required some much-needed recuperation and rest. The staff at Park Mount Care Home from the first day were very caring, professional and gave both my parents and our family a great deal of comfort and security in the knowledge that our parents were being looked after with empathy, all their daily needs were taken care of. Their room was very clean with a great view and plenty of space. The food was excellent and every request was accommodated with kindness and a can do, will do approach. The home is a happy, safe place with amazing staff.
10 October 2024
Mum has been a resident of Park Mount for the past 6 months and has settled well and is very happy in her new home. She is so much more relaxed and contented and is clearly benefiting greatly from the good food, companionship, and excellent care provided. There is such a lovely atmosphere at Park Mount and we have made good use of the large and well-kept grounds over the summer months. Mum very much appreciates the opportunity to attend Mass regularly and enjoys the diverse programme of activities provided. The boat trips on the canal have been a particular highlight for her! Huge thanks to all the wonderful staff for all you do.
10 June 2024
I can't speak highly enough of the superb care Mum receives. She has never been happier. She said today can you feel it in the air, the love. This place is enchanted. Thank you. The staff are superb. So thoughtful and caring.
19 April 2024
Our mum is going here for daycare. She has been very welcomed. The staff have been amazingly helpful. There is a very peaceful atmosphere which is conducive to Mum settling into this new environment. She enjoys participating in the church services and also the interactive social activities provided. We cannot thank them enough for their dedication and support.
05 April 2024
I wanted to express my gratitude for the exceptional care provided by the staff at Park Mount Care Home during my mother-in-law's check-in. Though we missed their HR person, the support from the other staff members was outstanding. The room exceeded expectations. Park Mount is highly recommended for its compassionate and professional care.
21 March 2024
I cannot recommend Park Mount Care Home highly enough. My Mum was sadly there for only a few weeks but the friendly, compassionate and hard-working staff could not have done more to make her feel welcome, valued and cared for. Nothing was too much trouble. We stayed with Mum overnight for several days which must have been disruptive for the staff but they were kindness personified and showed a sense of humour and a positive attitude despite being very busy. The accommodations, from newly decorated, spacious and clean rooms to the light and airy dining area and lounges are furnished beautifully. Meals are all freshly cooked, delicious and nutritious and the amazing chefs go out of their way to ensure residents have the food that they enjoy. The pretty, well-maintained gardens and the chapel provided spiritual support for Mum and all of the family did the prayers of the Pallottine Sisters who are so kind. Park Mount is a special place and we will always be grateful we found it.
21 March 2024
Park Mount is quite simply outstanding. The professionalism, warmth and empathy displayed by all members of the Park Mount team clearly have a hugely positive impact on the residents and visitors alike. My dad was gently greeted with kindness and dignity which showed up in ways both big and small, from the Sister calling to welcome him and offer a little blessing, the chef popping in to greet my dad by name and telling him about the menu for that evening, and the following day (as well as asking if he had any favourite dishes), the medication lady calling by to introduce herself and have a chat, high-tea arriving with a smile and the silver serving of sandwiches, along with homemade soup, just to name a few. Dad had the best night's sleep he'd had for a long while. Park Mount is welcoming and jolly with residents and staff regularly in conversation. I've heard and seen so much human kindness on each of my visits to see dad, making it a lovely experience.
20 March 2024
My husband and I are now residents in this wonderful atmosphere. The staff and all the volunteers are wonderful. The food is great. The grounds are lovely when the weather is good. We are being well looked after and couldn't be happier. We also have Mass twice a week, and the Sisters are lovely, Thank you all very much,
11 March 2024
Our mum was only with you in Park Mount for a very short time, but we cannot thank you enough for the professional care and love shown to Mum during that time. The management and all staff are truly exceptional and supported Mum in every way. In addition, we were so well looked after too, with constant feedback about Mum/links to professionals when needed/supportive chats and hugs/drinks and cakes/fresh towels when we stayed. We were made to feel so welcome, and your staff are a credit to you. Thank you so much.
08 March 2024
Good empathy and flexibility in dealing with daily ups and downs of resident’s days. Staff are diligent in checking needs are being met and perceive when company from other residents is welcome/not welcome. New activity schedule is appreciated.
25 January 2024
My sister came to live in Park Mount three months ago. It was a move I had not looked forward to, but I am so delighted we chose Park Mount. We love coming to visit as every single member of staff is so welcoming. It has been such a relief witnessing my sister settling in and becoming part of the community. She has found herself with a new sense of place and purpose.
23 January 2024
My uncle moved into Park Mount at the beginning of December 2023. The whole staff team were very accommodating and took time to get to know my uncle. The home also encompassed the wider family and ensured that our needs were met throughout his stay. The home boasts a warm, friendly atmosphere, nothing is too much trouble, and suggestions are met with a can-do attitude. There are lovely grounds for residents and families to use. The home is tastily decorated and very clean. The meals were made fresh each day, well presented and tasty. The Pallottine sisters have an active role in the home, and they hold weekly services for the residents to participate in if they wish to (this was a strong aspect for my uncle). I would recommend anyone who is thinking of making the difficult decision of placing a loved one into a care environment to go and visit the home. They have an open-door policy and will ensure you are given time to ask questions and have a good look around.
18 January 2024
Our dear friend and neighbour has been in Park Mount Care Home since the end of May 2023. We cannot speak highly enough of all the care and attention she has received since being a resident there. Every member of staff is approachable and helpful, polite and always has a welcoming smile no matter how long they have been on their day/night shift. Not only do we look forward to seeing our friend on our weekly visits, but also enjoy the camaraderie and banter with the staff. Cleaners/laundry staff/chefs/care workers/gardeners and maintenance staff and managers. Also, many residents we chat with. We are so glad our friend is in such a lovely home, and in her own words says she feels safe and cared for and has made many friends, and the food is excellent.
17 January 2024
My father has been at Park Mount for the last two years. I have never had a cause to fault or complain about the care, and the attention to detail from all the staff is great. Recently, he is getting to the stage where he needs more attention and one-on-one care as he has become less able to look after himself. Park Mount has put into place the extra care he needs without being asked. I highly recommend Park Mount; it's very clean, all the residents are happy, and the staff are friendly and attentive. 10 out of 10.
11 January 2024
My mother has been a resident of Park Mount for over four years. As a family, we are very happy with the care she has received and the support we receive from all the staff, including carers, office, cleaners, kitchen, caretakers and gardeners; they are all like an extended family. The building is always spotless and never has the smell of urine that some homes have. I would recommend Park Mount to anyone looking for a care home.
13 October 2022
My nana has been at Park Mount for the last 16 months and the home is brilliant. We looked at a few homes to start with and this was by far the best, not only for the appearance but the staff are incredible. They really care and it shows as my nan always says nothing but positive things about them. The home is spotless and clean and very welcoming. I live 90 minutes away so struggle to visit as often as I like but I know she is being very well looked after. The team always keep me informed and up to date which I really appreciate. I feel very comfortable knowing my nana is there. Thanks so much!
27 September 2022
We have been extremely satisfied with every aspect of my brother's care in Park Mount Care Home since he moved there just over two years ago. Both the staff and residents are friendly and approachable and any aspect we have discussed with them has been dealt with promptly in a professional and friendly manner. The care home is kept clean and ancillary people such as the chiropodist and hairdresser visit on a regular basis. The maintenance, gardening and administrative staff all do a good job and the home is kept in good working order. In addition, my brother enjoys the food he receives as well as chatting to other residents at meal times. We can highly recommend it at Park Mount.
27 September 2022
I was very upset at having to put my mum in a care home. She has been in Park Mount Care Home now for eighteen months. The staff are amazing and the home is spotless. They keep you informed of everything. I can't visit as often as I like as I also look after my dad but I know she is being looked after really well, so always feel relaxed knowing she is in an amazing care home. When anybody asks where Mum is and I tell them, they always say the best care home in Macclesfield.
Latest Reviews for Park Mount Care Home
20 February 2025
Our mum is in respite care at Park Mount Care Home. It's been a big adjustment for mum and a huge change but the wonderful team at Park Mount have made her feel welcomed, cared for and safe. I honestly could not have wished for a nicer place for mum. Mum is settling down and joining in all the activities which are fun and entertaining. The huge, well-kept gardens are wonderful to explore, we feel so fortunate to have this outside space. The food is excellent and there is an endless supply of drinks, I'd rather like to move in myself! This is a top team that run a very happy ship, hats off to you all, for all care, love and happy moments you aspire to give every day. We are truly grateful.
12 February 2025
I am thrilled with how well my mum has adapted to moving into residential care. It was with a reluctant and heavy heart that she did so after 65 years in the same family home, but the staff at Park Mount Care Home have made her feel so welcome and treated her with respect, dignity and friendliness. She is enjoying the company of other residents and has started to enjoy pastimes, in particular arts and crafts, that she had fallen out of love with in her later years. She is very much looking forward to being able to go out in the lovely gardens, check out what is growing in the veg patch, and meet the hens she can see from her window, when the better weather comes. I can't thank the Park Mount staff enough for helping my mum adjust to such a big change in her life
17 January 2025
My parents were at Park Mount Care Home for respite care as my father had been in hospital and my mother required some much-needed recuperation and rest. The staff at Park Mount Care Home from the first day were very caring, professional and gave both my parents and our family a great deal of comfort and security in the knowledge that our parents were being looked after with empathy, all their daily needs were taken care of. Their room was very clean with a great view and plenty of space. The food was excellent and every request was accommodated with kindness and a can do, will do approach. The home is a happy, safe place with amazing staff.
10 October 2024
Mum has been a resident of Park Mount for the past 6 months and has settled well and is very happy in her new home. She is so much more relaxed and contented and is clearly benefiting greatly from the good food, companionship, and excellent care provided. There is such a lovely atmosphere at Park Mount and we have made good use of the large and well-kept grounds over the summer months. Mum very much appreciates the opportunity to attend Mass regularly and enjoys the diverse programme of activities provided. The boat trips on the canal have been a particular highlight for her! Huge thanks to all the wonderful staff for all you do.
10 June 2024
I can't speak highly enough of the superb care Mum receives. She has never been happier. She said today can you feel it in the air, the love. This place is enchanted. Thank you. The staff are superb. So thoughtful and caring.
19 April 2024
Our mum is going here for daycare. She has been very welcomed. The staff have been amazingly helpful. There is a very peaceful atmosphere which is conducive to Mum settling into this new environment. She enjoys participating in the church services and also the interactive social activities provided. We cannot thank them enough for their dedication and support.
05 April 2024
I wanted to express my gratitude for the exceptional care provided by the staff at Park Mount Care Home during my mother-in-law's check-in. Though we missed their HR person, the support from the other staff members was outstanding. The room exceeded expectations. Park Mount is highly recommended for its compassionate and professional care.
21 March 2024
I cannot recommend Park Mount Care Home highly enough. My Mum was sadly there for only a few weeks but the friendly, compassionate and hard-working staff could not have done more to make her feel welcome, valued and cared for. Nothing was too much trouble. We stayed with Mum overnight for several days which must have been disruptive for the staff but they were kindness personified and showed a sense of humour and a positive attitude despite being very busy. The accommodations, from newly decorated, spacious and clean rooms to the light and airy dining area and lounges are furnished beautifully. Meals are all freshly cooked, delicious and nutritious and the amazing chefs go out of their way to ensure residents have the food that they enjoy. The pretty, well-maintained gardens and the chapel provided spiritual support for Mum and all of the family did the prayers of the Pallottine Sisters who are so kind. Park Mount is a special place and we will always be grateful we found it.
21 March 2024
Park Mount is quite simply outstanding. The professionalism, warmth and empathy displayed by all members of the Park Mount team clearly have a hugely positive impact on the residents and visitors alike. My dad was gently greeted with kindness and dignity which showed up in ways both big and small, from the Sister calling to welcome him and offer a little blessing, the chef popping in to greet my dad by name and telling him about the menu for that evening, and the following day (as well as asking if he had any favourite dishes), the medication lady calling by to introduce herself and have a chat, high-tea arriving with a smile and the silver serving of sandwiches, along with homemade soup, just to name a few. Dad had the best night's sleep he'd had for a long while. Park Mount is welcoming and jolly with residents and staff regularly in conversation. I've heard and seen so much human kindness on each of my visits to see dad, making it a lovely experience.
20 March 2024
My husband and I are now residents in this wonderful atmosphere. The staff and all the volunteers are wonderful. The food is great. The grounds are lovely when the weather is good. We are being well looked after and couldn't be happier. We also have Mass twice a week, and the Sisters are lovely, Thank you all very much,
11 March 2024
Our mum was only with you in Park Mount for a very short time, but we cannot thank you enough for the professional care and love shown to Mum during that time. The management and all staff are truly exceptional and supported Mum in every way. In addition, we were so well looked after too, with constant feedback about Mum/links to professionals when needed/supportive chats and hugs/drinks and cakes/fresh towels when we stayed. We were made to feel so welcome, and your staff are a credit to you. Thank you so much.
08 March 2024
Good empathy and flexibility in dealing with daily ups and downs of resident’s days. Staff are diligent in checking needs are being met and perceive when company from other residents is welcome/not welcome. New activity schedule is appreciated.
25 January 2024
My sister came to live in Park Mount three months ago. It was a move I had not looked forward to, but I am so delighted we chose Park Mount. We love coming to visit as every single member of staff is so welcoming. It has been such a relief witnessing my sister settling in and becoming part of the community. She has found herself with a new sense of place and purpose.
23 January 2024
My uncle moved into Park Mount at the beginning of December 2023. The whole staff team were very accommodating and took time to get to know my uncle. The home also encompassed the wider family and ensured that our needs were met throughout his stay. The home boasts a warm, friendly atmosphere, nothing is too much trouble, and suggestions are met with a can-do attitude. There are lovely grounds for residents and families to use. The home is tastily decorated and very clean. The meals were made fresh each day, well presented and tasty. The Pallottine sisters have an active role in the home, and they hold weekly services for the residents to participate in if they wish to (this was a strong aspect for my uncle). I would recommend anyone who is thinking of making the difficult decision of placing a loved one into a care environment to go and visit the home. They have an open-door policy and will ensure you are given time to ask questions and have a good look around.
18 January 2024
Our dear friend and neighbour has been in Park Mount Care Home since the end of May 2023. We cannot speak highly enough of all the care and attention she has received since being a resident there. Every member of staff is approachable and helpful, polite and always has a welcoming smile no matter how long they have been on their day/night shift. Not only do we look forward to seeing our friend on our weekly visits, but also enjoy the camaraderie and banter with the staff. Cleaners/laundry staff/chefs/care workers/gardeners and maintenance staff and managers. Also, many residents we chat with. We are so glad our friend is in such a lovely home, and in her own words says she feels safe and cared for and has made many friends, and the food is excellent.
17 January 2024
My father has been at Park Mount for the last two years. I have never had a cause to fault or complain about the care, and the attention to detail from all the staff is great. Recently, he is getting to the stage where he needs more attention and one-on-one care as he has become less able to look after himself. Park Mount has put into place the extra care he needs without being asked. I highly recommend Park Mount; it's very clean, all the residents are happy, and the staff are friendly and attentive. 10 out of 10.
11 January 2024
My mother has been a resident of Park Mount for over four years. As a family, we are very happy with the care she has received and the support we receive from all the staff, including carers, office, cleaners, kitchen, caretakers and gardeners; they are all like an extended family. The building is always spotless and never has the smell of urine that some homes have. I would recommend Park Mount to anyone looking for a care home.
13 October 2022
My nana has been at Park Mount for the last 16 months and the home is brilliant. We looked at a few homes to start with and this was by far the best, not only for the appearance but the staff are incredible. They really care and it shows as my nan always says nothing but positive things about them. The home is spotless and clean and very welcoming. I live 90 minutes away so struggle to visit as often as I like but I know she is being very well looked after. The team always keep me informed and up to date which I really appreciate. I feel very comfortable knowing my nana is there. Thanks so much!
27 September 2022
We have been extremely satisfied with every aspect of my brother's care in Park Mount Care Home since he moved there just over two years ago. Both the staff and residents are friendly and approachable and any aspect we have discussed with them has been dealt with promptly in a professional and friendly manner. The care home is kept clean and ancillary people such as the chiropodist and hairdresser visit on a regular basis. The maintenance, gardening and administrative staff all do a good job and the home is kept in good working order. In addition, my brother enjoys the food he receives as well as chatting to other residents at meal times. We can highly recommend it at Park Mount.
27 September 2022
I was very upset at having to put my mum in a care home. She has been in Park Mount Care Home now for eighteen months. The staff are amazing and the home is spotless. They keep you informed of everything. I can't visit as often as I like as I also look after my dad but I know she is being looked after really well, so always feel relaxed knowing she is in an amazing care home. When anybody asks where Mum is and I tell them, they always say the best care home in Macclesfield.