Submit a Review for Highgrove House
Highfield Road North, Chorley, PR7 1PH
View Full Details of Highgrove HouseLatest Reviews for Highgrove House
08 April 2025
My husband came to Highgrove House in January 2025. He is settling in well and the staff have been so friendly and supportive to both my husband and me. On valentines day they put on a lovely afternoon of music and presented a flower to each resident.
31 January 2025
Our Mum was in Highgrove House for 18 months until she passed away and we cannot thank all the staff enough for the help given to her. All the staff are kind and caring and always found the time to talk and answer any questions. Mum soon settled in and said many times how well she was being looked after. Thank you to all staff.
21 November 2024
Highgrove is very homely caring and friendly. Lovely staff. I am very happy with his care and wellbeing.
21 August 2024
This is an amazing care home with staff that actually care.
25 April 2024
This is a fantastic place both my mum and dad have been in here 5-star care, and 5-star food. Ok it is a little dated but I would rather have the above than a beautiful building and neglect which both my wife's father and nana encountered.
08 March 2024
My wife has been at Highgrove House for four months. She now appears to be settling in and seems content. She has received excellent care. I have been well informed of incidents that have occurred. The staff are understanding and caring. All staff are excellent. Noted that the home is warm and kept very clean. Personally, she is well cared for, with changes of clothing and bedding at least once a day. Having stayed for Christmas lunch, I can say that the food is excellent.
22 January 2024
I have found the staff to be kind to my mum. They try to meet her needs and they are friendly towards her. She is settled there.
19 January 2024
This appears to be a very caring home. The "patients" look very comfortable. There are lots of social amenities to ensure mental health is not threatened. The staff made me very welcome and behave very sensitively and professionally. I am so happy my cousin is in your care.
30 October 2023
My sister and I have been very pleased with the care our mother receives at Highgrove House. She is always clean, dressed in clothes that we know are hers and I observe how the staff ensure that she receives regular drinks. I have also seen some of the activities that are provided for the residents. The staff interacted with us regarding our mother's care.
10 October 2023
I have found the manager and administration officer to be excellent and really helpful and also the staff. My husband has settled comfortably thanks to the loving care of the staff.
17 August 2023
My gran was a resident at Highgrove House for over 3 years until she sadly passed away, she was well cared for, she loved the staff, genuine care and compassion shown, excellent support from management and all staff.
08 March 2023
My mother has lived in Highgrove House for the past two years and for the most part, appeared happy and well. However, over the past few months, a number of serious health and safety issues have left me no alternative but to place her in another care home.
29 November 2022
Mum has been at this home for nine years until just recently, she died peacefully at the end of October. I am her only child and Mum was a widow, and I live in Australia. The home has been excellent in providing care for Mum. The communication between the home and ourselves has been wonderful. The care the staff have provided for Mum and us has been outstanding! We are going to miss Mum and everyone at Highgrove House.
31 October 2022
My friend has been a resident for about five years. He is well looked after and the staff are very nice. He has settled in well.
28 June 2021
Highgrove House has been amazing at looking after both my grandparents. Their kindness and willing to go the extra mile has made all the difference. I can't fault them in a single way.
28 June 2021
My mum and dad moved in around December 2020 - the manager and the staff go above and beyond 'EVERY' time. Yes, the home is not set in the countryside but I would choose the quality of the care home time and time again over a nice view! Staff are 5 Stars.
14 May 2021
My mum only spent a short time at Highgrove House before being admitted into the hospital. The transfer to the hospital was dealt with in a family manner, keeping me informed throughout the process. The staff and management are professional and caring treating mum with the utmost respect. Thank you Highgrove House.
02 April 2020
My father-in-law is happy most day's. The care he got when he was not well was excellent; the doctor called very quickly. Keep us well informed on all treatments.
10 October 2019
Care and treatment given towards my grandmother is good. She enjoys being here and she is safe.
10 October 2019
My mum has been in Highgrove for nearly two years and has been treated with the utmost respect. The management and staff are very approachable although I feel sometimes there is a small lack of communication between myself and staff regarding my mother. Overall my mum is very happy and well looked after.
Latest Reviews for Highgrove House
08 April 2025
My husband came to Highgrove House in January 2025. He is settling in well and the staff have been so friendly and supportive to both my husband and me. On valentines day they put on a lovely afternoon of music and presented a flower to each resident.
31 January 2025
Our Mum was in Highgrove House for 18 months until she passed away and we cannot thank all the staff enough for the help given to her. All the staff are kind and caring and always found the time to talk and answer any questions. Mum soon settled in and said many times how well she was being looked after. Thank you to all staff.
21 November 2024
Highgrove is very homely caring and friendly. Lovely staff. I am very happy with his care and wellbeing.
21 August 2024
This is an amazing care home with staff that actually care.
25 April 2024
This is a fantastic place both my mum and dad have been in here 5-star care, and 5-star food. Ok it is a little dated but I would rather have the above than a beautiful building and neglect which both my wife's father and nana encountered.
08 March 2024
My wife has been at Highgrove House for four months. She now appears to be settling in and seems content. She has received excellent care. I have been well informed of incidents that have occurred. The staff are understanding and caring. All staff are excellent. Noted that the home is warm and kept very clean. Personally, she is well cared for, with changes of clothing and bedding at least once a day. Having stayed for Christmas lunch, I can say that the food is excellent.
22 January 2024
I have found the staff to be kind to my mum. They try to meet her needs and they are friendly towards her. She is settled there.
19 January 2024
This appears to be a very caring home. The "patients" look very comfortable. There are lots of social amenities to ensure mental health is not threatened. The staff made me very welcome and behave very sensitively and professionally. I am so happy my cousin is in your care.
30 October 2023
My sister and I have been very pleased with the care our mother receives at Highgrove House. She is always clean, dressed in clothes that we know are hers and I observe how the staff ensure that she receives regular drinks. I have also seen some of the activities that are provided for the residents. The staff interacted with us regarding our mother's care.
10 October 2023
I have found the manager and administration officer to be excellent and really helpful and also the staff. My husband has settled comfortably thanks to the loving care of the staff.
17 August 2023
My gran was a resident at Highgrove House for over 3 years until she sadly passed away, she was well cared for, she loved the staff, genuine care and compassion shown, excellent support from management and all staff.
08 March 2023
My mother has lived in Highgrove House for the past two years and for the most part, appeared happy and well. However, over the past few months, a number of serious health and safety issues have left me no alternative but to place her in another care home.
29 November 2022
Mum has been at this home for nine years until just recently, she died peacefully at the end of October. I am her only child and Mum was a widow, and I live in Australia. The home has been excellent in providing care for Mum. The communication between the home and ourselves has been wonderful. The care the staff have provided for Mum and us has been outstanding! We are going to miss Mum and everyone at Highgrove House.
31 October 2022
My friend has been a resident for about five years. He is well looked after and the staff are very nice. He has settled in well.
28 June 2021
Highgrove House has been amazing at looking after both my grandparents. Their kindness and willing to go the extra mile has made all the difference. I can't fault them in a single way.
28 June 2021
My mum and dad moved in around December 2020 - the manager and the staff go above and beyond 'EVERY' time. Yes, the home is not set in the countryside but I would choose the quality of the care home time and time again over a nice view! Staff are 5 Stars.
14 May 2021
My mum only spent a short time at Highgrove House before being admitted into the hospital. The transfer to the hospital was dealt with in a family manner, keeping me informed throughout the process. The staff and management are professional and caring treating mum with the utmost respect. Thank you Highgrove House.
02 April 2020
My father-in-law is happy most day's. The care he got when he was not well was excellent; the doctor called very quickly. Keep us well informed on all treatments.
10 October 2019
Care and treatment given towards my grandmother is good. She enjoys being here and she is safe.
10 October 2019
My mum has been in Highgrove for nearly two years and has been treated with the utmost respect. The management and staff are very approachable although I feel sometimes there is a small lack of communication between myself and staff regarding my mother. Overall my mum is very happy and well looked after.