Each time I paid my aunty a visit, the staff were always occupied
looking after the residents and never standing around chatting. I only
ever witnessed them being sympathetic and respectful towards the people
in their care. They were always welcoming to me and no requests
appeared to be too much trouble. The manager took the time to witness
several of the many forms which seem to be necessary when people need to
move from independent living into care. After telling the manager about
a very slight concern, it was dealt with swiftly by her, and I was
thanked for bringing it to her attention and encouraged always to report
anything which may have troubled me. There never was. I really felt they
wanted the best for their residents in this stage of their life. The
home is not luxurious but I would not hesitate in recommending it to
anyone for its warmth and family feel.
11 January 2017
This is a great establishment, ideal for fulfilling needs of residents.
I went to visit a friend and was amazed at the service, support and how
genuine and devoting all staff and management are. I couldn't recommend
Hollin Bank enough. If you are looking for a residential home which is
very similar to the home environment then this is the place to go.
Latest Reviews for Hollin Bank House
20 February 2023
Each time I paid my aunty a visit, the staff were always occupied
looking after the residents and never standing around chatting. I only
ever witnessed them being sympathetic and respectful towards the people
in their care. They were always welcoming to me and no requests
appeared to be too much trouble. The manager took the time to witness
several of the many forms which seem to be necessary when people need to
move from independent living into care. After telling the manager about
a very slight concern, it was dealt with swiftly by her, and I was
thanked for bringing it to her attention and encouraged always to report
anything which may have troubled me. There never was. I really felt they
wanted the best for their residents in this stage of their life. The
home is not luxurious but I would not hesitate in recommending it to
anyone for its warmth and family feel.
11 January 2017
This is a great establishment, ideal for fulfilling needs of residents.
I went to visit a friend and was amazed at the service, support and how
genuine and devoting all staff and management are. I couldn't recommend
Hollin Bank enough. If you are looking for a residential home which is
very similar to the home environment then this is the place to go.