Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
Food & Drink stars
Staff stars
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Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Milbanke Home for Older People

stars
stars 31 October 2024
My sister told me you had contacted her to tell her our father had had meds withdrawn by a doctor and end-of-life care would be administered. My younger sister was phoned, a voicemail had been left with my brother and I was told Milbanke would contact me, there has been no contact with me. But for my siblings, I would not know if my father was dead or alive! You have my mobile number as you phoned me to tell me my father had fallen and was going to the hospital. I am disgusted with the way I have been treated.
Review from Sue H (Daughter of Resident/Service User)