Submit a Review for The Old Vicarage
15 Naze Lane, Freckleton, Preston, PR4 1RH
View Full Details of The Old VicarageLatest Reviews for The Old Vicarage
13 December 2024
When I visit my friend I always get a lovely greeting from the ladies in the office and the staff that I meet. The staff are very caring in what is a very hard job. They are patient and kind and treat the residents with respect. They have a sense of humour which is essential in this job. I have had experience of other homes not in this region and I think this is an exceptional one.
27 February 2024
It was a sad and upsetting time when we realised my dad needed to be looked after in a care home. Fortunately for my dad and for our family, we found the staff to be welcoming, kind and professional. Dad was helped to make friends with the other residents, and this also helped him to settle. As my dad’s health deteriorated, the staff adapted their care, met his needs accordingly and always had his best interests at heart. My family and I are grateful that my dad was looked after there and highly recommend The Old Vicarage. Many thanks to everyone who works there.
11 May 2023
My father has been in the home for five years and has been carefully looked after. The staff are always thoughtful and know my father very well. Everybody is friendly and there has been more communication from the home lately and the activities are more varied now. I have every confidence in this care home. Thank you.
10 May 2023
The Old Vicarage provides a safe and secure home where staff make a real effort to get to know their residents and their needs, their interests and conversation. Real improvements in the environment have taken place recently to make the home more attractive and inviting to residents and visitors alike. Activity days offer variety, enjoyable experiences and laughter. Well done to all members of staff who have worked so hard in recent months.
19 April 2023
I visited my mother three times this week. (I live in California and visit annually). Each occasion was very positive and I love the joyful atmosphere within the home and its staff. My mother is well cared for in all ways that matter and is content. I feel very pleased she was sent to this facility after she was no longer able to live alone.
15 March 2023
My mother was cared for at The Old Vicarage from November 2022 until her death in January 2023. She was treated with kindness and understanding by the manager and her team. My mother's dementia made her understanding and behaviour different from day to day, and she was not always easy to care for. The staff always started each day afresh and responded to her moods and allowed her to choose when and how things happened, whilst maintaining her safety and dignity. My sister and I were always kept informed of any changes in her condition and we attended regular reviews to decide on her care. The home worked well with the excellent GP service at Fernbank to ensure my mother had a peaceful death. Like most families, we did not want our mother to end her life in a residential home, but it was an unsafe situation in her own home. Given this The Old Vicarage was the next best and I will always be grateful to them.
18 October 2022
A big thank you to all the staff and the manager for the fantastic work you all do in caring for the residents. It is a huge weight off a family's mind to know their loved ones are lovingly cared for. The new decor and furnishings which have been recently carried out, are extremely tastefully done. I would definitely recommend the Old Vicarage care home speaking as someone who has their mum living there. Any worries are always welcome for discussion and it is run like one big family.
16 July 2021
After a spell in hospital, it was decided Mum could no longer safely look after herself. She was worried about going into a care home but after the first 2 weeks of settling in, she loved it. All the staff were extremely welcoming and attentive, she got involved with all the activities and enjoyed the singalongs. Mum thought the world of the carers and always had praise for them, she said it's like staying in a hotel. Mum, unfortunately, passed away in the home at 91 years of age, which is where she wanted to be. We, the family, would like to take this opportunity to thank all the staff for the professional and caring way they looked after our mother until the end. Once again thank you all.
08 June 2021
I visited an old neighbour in the care home during lockdown via the most amazing little room which had been cleverly adapted to ensure even during tough times, residents could see friends and loved ones. The staff are friendly and helpful and the home is a happy place for residents and visitors.
08 June 2021
After numerous health issues and bad falls, my brother and I took the decision to move my mum into The Old Vicarage. She has been there since November 2018 and the change in her has been wonderful. She also has dementia and the staff are truly amazing with her and with all of the residents. Due to Covid-19, I hadn't seen my mum for fourteen months but seeing her happy face online, almost daily, really helped and the staff would help her write me letters. All of the staff do a fantastic job and they always keep you informed of what is happening, either at the home itself or with your family member. Best decision I have ever made, if I hadn't moved her here, she wouldn't be with us now. Thank you everyone at The Old Vicarage.
17 February 2020
Thank you very much to all the staff and the people who my dad made friends with when he stayed on respite care. Sadly my father has since passed away, but I wanted to say from the very first time he came to you, he thoroughly enjoyed his stay, and always wanted to stay and not go home. You all cared for him very well and treated us both with so much kindness and respect.
03 May 2019
We have seen a massive improvement in Dad since he came here. His mood and general health have got much better. The staff have all been great. We cannot fault anything.
11 March 2019
My relative spent 3 weeks at The Old Vicarage and I have to say they absolutely loved it and cannot wait to go back. The staff are all very caring and nothing was too much trouble. The manager has a wealth of knowledge and was extremely helpful and again nothing was too much trouble. My relative came alive during their stay and when we visited we heard nothing but laughter and that included the staff. The home was wonderfully clean and smelt lovely.
15 February 2019
My mum was in the care home for five months but sadly passed away in January. She enjoyed her time there and was always happy and smiling. The care team gave my mum excellent care and treated her with dignity and respect. They always greeted me with a smile and were very approachable, especially the manager. Mum could not have been in a nicer place and I will always be grateful for all that they did for my mum.
12 February 2019
From a first look around to assessing my father, arriving and being cared for, the whole staff (management to carers down to cleaners) have made us all very welcome and take their time to listen, support and advise where necessary. The fundamental aspect this care home had was 'homeliness'! You can have all awards, cleanliness and staff trained to the highest standards but without 'homeliness' a care home is not a care home. Prior to my father's arrival, I understand the care home had a low rating, but the new management and staff are and have made a big improvement with 'homeliness' a key element. I cannot thank enough all at the home for the care, compassion and help they have offered my father in his short stay.
04 September 2018
My mother has been well looked after since needing to have the extra care the home provides. The staff are excellent, especially in difficult circumstances and great care is taken of the residents.
04 September 2018
Excellent care.
07 August 2018
The staff are more confident and appreciate the resident's conditions. Staff know residents and their family by name. A bit more on room facilities and cleaning of them would enhance the resident's experience.
10 May 2018
The Old Vicarage has been a wonderful find for my Mother. I was immensely impressed with the manager and her vision for her home and also her way to move it forward was infectious. The 'open door' policy always being met by the wonderful staff with a smile, the T.L.C. of the residents, the fun and camaraderie they create is amazing. They work hard and often have to deal with challenging behaviour from some of the residents and it is always dealt with with the greatest respect. I would not hesitate to recommend this wonderful home to one and all.
04 May 2018
My mum has been living here for six months and has settled really well. Staff are lovely and are good to my mum. The home is lovely and bright as recently decorated, residents were able to pick the colour of their own room door colour, my lovely mum picked yellow. The home is lovely and clean and always smelling fresh. Happy home happy residents.
Latest Reviews for The Old Vicarage
13 December 2024
When I visit my friend I always get a lovely greeting from the ladies in the office and the staff that I meet. The staff are very caring in what is a very hard job. They are patient and kind and treat the residents with respect. They have a sense of humour which is essential in this job. I have had experience of other homes not in this region and I think this is an exceptional one.
27 February 2024
It was a sad and upsetting time when we realised my dad needed to be looked after in a care home. Fortunately for my dad and for our family, we found the staff to be welcoming, kind and professional. Dad was helped to make friends with the other residents, and this also helped him to settle. As my dad’s health deteriorated, the staff adapted their care, met his needs accordingly and always had his best interests at heart. My family and I are grateful that my dad was looked after there and highly recommend The Old Vicarage. Many thanks to everyone who works there.
11 May 2023
My father has been in the home for five years and has been carefully looked after. The staff are always thoughtful and know my father very well. Everybody is friendly and there has been more communication from the home lately and the activities are more varied now. I have every confidence in this care home. Thank you.
10 May 2023
The Old Vicarage provides a safe and secure home where staff make a real effort to get to know their residents and their needs, their interests and conversation. Real improvements in the environment have taken place recently to make the home more attractive and inviting to residents and visitors alike. Activity days offer variety, enjoyable experiences and laughter. Well done to all members of staff who have worked so hard in recent months.
19 April 2023
I visited my mother three times this week. (I live in California and visit annually). Each occasion was very positive and I love the joyful atmosphere within the home and its staff. My mother is well cared for in all ways that matter and is content. I feel very pleased she was sent to this facility after she was no longer able to live alone.
15 March 2023
My mother was cared for at The Old Vicarage from November 2022 until her death in January 2023. She was treated with kindness and understanding by the manager and her team. My mother's dementia made her understanding and behaviour different from day to day, and she was not always easy to care for. The staff always started each day afresh and responded to her moods and allowed her to choose when and how things happened, whilst maintaining her safety and dignity. My sister and I were always kept informed of any changes in her condition and we attended regular reviews to decide on her care. The home worked well with the excellent GP service at Fernbank to ensure my mother had a peaceful death. Like most families, we did not want our mother to end her life in a residential home, but it was an unsafe situation in her own home. Given this The Old Vicarage was the next best and I will always be grateful to them.
18 October 2022
A big thank you to all the staff and the manager for the fantastic work you all do in caring for the residents. It is a huge weight off a family's mind to know their loved ones are lovingly cared for. The new decor and furnishings which have been recently carried out, are extremely tastefully done. I would definitely recommend the Old Vicarage care home speaking as someone who has their mum living there. Any worries are always welcome for discussion and it is run like one big family.
16 July 2021
After a spell in hospital, it was decided Mum could no longer safely look after herself. She was worried about going into a care home but after the first 2 weeks of settling in, she loved it. All the staff were extremely welcoming and attentive, she got involved with all the activities and enjoyed the singalongs. Mum thought the world of the carers and always had praise for them, she said it's like staying in a hotel. Mum, unfortunately, passed away in the home at 91 years of age, which is where she wanted to be. We, the family, would like to take this opportunity to thank all the staff for the professional and caring way they looked after our mother until the end. Once again thank you all.
08 June 2021
I visited an old neighbour in the care home during lockdown via the most amazing little room which had been cleverly adapted to ensure even during tough times, residents could see friends and loved ones. The staff are friendly and helpful and the home is a happy place for residents and visitors.
08 June 2021
After numerous health issues and bad falls, my brother and I took the decision to move my mum into The Old Vicarage. She has been there since November 2018 and the change in her has been wonderful. She also has dementia and the staff are truly amazing with her and with all of the residents. Due to Covid-19, I hadn't seen my mum for fourteen months but seeing her happy face online, almost daily, really helped and the staff would help her write me letters. All of the staff do a fantastic job and they always keep you informed of what is happening, either at the home itself or with your family member. Best decision I have ever made, if I hadn't moved her here, she wouldn't be with us now. Thank you everyone at The Old Vicarage.
17 February 2020
Thank you very much to all the staff and the people who my dad made friends with when he stayed on respite care. Sadly my father has since passed away, but I wanted to say from the very first time he came to you, he thoroughly enjoyed his stay, and always wanted to stay and not go home. You all cared for him very well and treated us both with so much kindness and respect.
03 May 2019
We have seen a massive improvement in Dad since he came here. His mood and general health have got much better. The staff have all been great. We cannot fault anything.
11 March 2019
My relative spent 3 weeks at The Old Vicarage and I have to say they absolutely loved it and cannot wait to go back. The staff are all very caring and nothing was too much trouble. The manager has a wealth of knowledge and was extremely helpful and again nothing was too much trouble. My relative came alive during their stay and when we visited we heard nothing but laughter and that included the staff. The home was wonderfully clean and smelt lovely.
15 February 2019
My mum was in the care home for five months but sadly passed away in January. She enjoyed her time there and was always happy and smiling. The care team gave my mum excellent care and treated her with dignity and respect. They always greeted me with a smile and were very approachable, especially the manager. Mum could not have been in a nicer place and I will always be grateful for all that they did for my mum.
12 February 2019
From a first look around to assessing my father, arriving and being cared for, the whole staff (management to carers down to cleaners) have made us all very welcome and take their time to listen, support and advise where necessary. The fundamental aspect this care home had was 'homeliness'! You can have all awards, cleanliness and staff trained to the highest standards but without 'homeliness' a care home is not a care home. Prior to my father's arrival, I understand the care home had a low rating, but the new management and staff are and have made a big improvement with 'homeliness' a key element. I cannot thank enough all at the home for the care, compassion and help they have offered my father in his short stay.
04 September 2018
My mother has been well looked after since needing to have the extra care the home provides. The staff are excellent, especially in difficult circumstances and great care is taken of the residents.
04 September 2018
Excellent care.
07 August 2018
The staff are more confident and appreciate the resident's conditions. Staff know residents and their family by name. A bit more on room facilities and cleaning of them would enhance the resident's experience.
10 May 2018
The Old Vicarage has been a wonderful find for my Mother. I was immensely impressed with the manager and her vision for her home and also her way to move it forward was infectious. The 'open door' policy always being met by the wonderful staff with a smile, the T.L.C. of the residents, the fun and camaraderie they create is amazing. They work hard and often have to deal with challenging behaviour from some of the residents and it is always dealt with with the greatest respect. I would not hesitate to recommend this wonderful home to one and all.
04 May 2018
My mum has been living here for six months and has settled really well. Staff are lovely and are good to my mum. The home is lovely and bright as recently decorated, residents were able to pick the colour of their own room door colour, my lovely mum picked yellow. The home is lovely and clean and always smelling fresh. Happy home happy residents.