Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Across The Bay

stars
stars 21 June 2017
Staff are very caring and compassionate. food is fresh and wholesome. The environment and ambience is friendly and welcoming and relaxed. It is a home from home. Mum likens it to a 4-star hotel with great views and helpful staff.
Review from Rosella R (Wife of Resident/Service User)
stars
stars 09 June 2017
The staff are very friendly, patient and caring not only to the residents but to their visiting family too. From my experience I wouldn't hesitate to recommend as a place for the elderly, I am very happy with the level of care my relative is receiving.
Review from K S (Daughter of Resident/Service User)