Submit a Review for Beechcroft Care Home
Lapwing Grove, Palacefields, Runcorn, WA7 2TP
View Full Details of Beechcroft Care HomeLatest Reviews for Beechcroft Care Home
07 March 2025
My uncle entered Beechcroft in September 2024 after a lengthy time in hospital. At 97 years of age he had become increasingly frail. The staff in the Home are friendly, caring and responsive especially to his changing needs. They also cared for us . Asking if we needed anything , welcomed us, smiled and made for a perfect atmosphere. We watched the individual care he received, treated with dignity and a respectful sense of humour. All this was clearly led from the management , The manager and the clinical lead have to talk through care etc. Uncle passed away today being cared for right to the end. The GP was called when needed and appropriate medication given as necessary. As a family we were kept informed ,which when you are not local to the Home was reassuring. I cannot thank Beechwood Care Home enough.
26 February 2025
My Dad who had cancer was in Beechcroft for the last few weeks of his life and the staff were amazing. They were friendly and professional and took great care of my Dad, they also made sure me and my husband were looked after and my Dad had everything he needed. I felt very comfortable knowing my Dad was being cared for here and I can't rate them highly enough.
27 January 2025
My mother was moved to this care home after being put on to end-of-life care, Mum is a dementia sufferer. The staff at the home are, in my opinion, friendly, helpful and always available if you have any problems. Before moving into this care home, Mum was in hospital for five weeks and was bedbound for the whole time due to her legs no longer working, so when she moved into this home I expected her to be bedbound for the rest of her days, I was happily shocked to find on one visit that Mum was in the lounge with all the other residents. On speaking to the manager, he explained that unless it is really not possible, every resident would be in the lounge area to socialise, this, for me, was good to hear as this was good for Mum's mental health. Mum passed away this week in the home and the staff, especially two members of staff in particular, were especially helpful and on hand for support as soon as it happened, giving me as much time as I needed with Mum. Wish I put Mum here first. Thank you Beechcroft Care Home.
16 January 2025
Beechcroft Care Home is a very well-run care home. Mum has been there three months, she has settled in very well and loves the staff as they are so caring. The food is good. It gives me peace of mind as my mum needs 24-hour care, I know she is safe and well looked after. The senior team are very approachable and nothing is too much trouble. Thank you Beechcroft.
16 January 2025
My wife has Alzheimer's. She was admitted to hospital and after ten days, I was advised she needed to go into care. To say I was worried would be an understatement. From the first moment she was assessed, I was reassured by the professionalism of one member of staff, in particular, and once at the home, I was impressed by the patience of the staff. I cannot fault Beechcroft Care Home.
02 January 2025
My nan moved here from another care home, it was the best decision we ever made, she has gained weight, the food is fresh and she is settled beautifully, the staff are amazing, the care they give her is lovely, they work hard and can't do enough for the residents and families. They do family get-together events BBQ Halloween Christmas with entertainment and lovely food, the management is very approachable and doesn't just sit behind a desk, he helps with medication and care, we are so happy we moved Nan here.
12 December 2024
Cannot rate this place highly enough, the staff are friendly and very interested in residents' welfare. There are activities twice daily every day, the place is clean, warm and welcoming. My mum has lived here over twelve months now after being in another not suitable place. I'm happy and can rest easy knowing my mum is safe and very well cared for.
09 December 2024
Partner's mum went into this home 8 weeks ago. Since she has been there she has had three unwitnessed falls. She had a bust lip from another resident and has sustained a broken wrist. In the 8 weeks she has lost 1/3 of her body weight. Manager says he has an open door policy but if you talk to him nothing gets done. We were supposed to have a meeting with a senior nurse, social services and ourselves. The nurse cancelled this meeting the night before and emailed the social worker to serve 28 days' notice. Partner's mum is now in hospital and social worker told us the home won't take her back. I would not put an animal in their care home. Some staff are OK but they hide far too much. This home needs investigation as it has failed a vulnerable 76-year-old. We looked after her for 4 years and if this had happened we would have been done for neglect. How can a nursing home get away with this? And to anybody involved with this home don't leave a comment unless you leave a way for us to reply, disappointing.
27 November 2024
Mum has been in this home for 8 weeks. She has had two unwitnessed falls and a broken hand/wrist. They have not been able to get mum to eat or shower, we have been doing this. Mum's fire door was broken and couldn't be closed for 6 weeks. Mum has lost weight, spent a lot of time in bed and is now depressed. They tried to send her to the hospital for a suspected infection, again they couldn't do her obs. But ambulance staff could, they told ambulance people to use force but this was denied and then the home wanted to involve the police and again the home was told no. Now they have given 28 days' notice to have mum removed. Don't use this home. They can't cope and they don't like it when you stick up for your relative/family. They don't answer phone calls and you are kept outside waiting. I couldn't give mum a shower once because it was dirty and the smell was disgusting. A carer told us to use it, it was okay and clean. Three maintenance people left, new staff arriving all the time.
22 October 2024
Staff are very friendly and helpful. Food is great going by the cooking smells coming from the kitchen. Residents seem very happy.
01 October 2024
I visit the home on a weekly basis to visit my husband. He is not the easiest person to visit and displays challenging behaviours to myself. He joins in no activities and spends all his time in bed in his room. Staff are always very supportive to myself and provide updates on a regular basis. They are caring and kind to myself and my husband. The home is always clean and tidy. There are always activities going on and always my husband does not engage, that is personal choice.
27 September 2024
The home seems to be improving, staff are very friendly and hardworking. Some rooms need updating and redecorating which is happening. Could do with residents being offered a light snack (at supper time) to put them through to the next morning (breakfast).
26 September 2024
Beechcroft Care Home is fantastic, very well-run, friendly and professional staff who care for the residents very well. Would highly recommend this home.
20 September 2024
Pleasant atmosphere and well kept.
19 September 2024
My dad came to Beechcroft Care Home in June 2024. At first, he was trying to leave the home due to struggling to settle. After a few weeks, dad settled with the help of the staff and his daughters. Dad gets nice meals and his room is cleaned and tidy. The staff are nice and seem to look after dad. Dad seems happy to Beechcroft now.
19 September 2024
My mum came into Beechcroft Care Home in June 2024, as she had been diagnosed with dementia. Myself and my family including my brother are extremely happy with the care my mum receives. She is well cared for by kind, dedicated staff who are always willing to see to mum's needs. The staff are always friendly and greet all visitors upon arrival.
19 September 2024
Good home that meets my mum's needs.
19 September 2024
All staff were friendly and welcoming as always, mum seemed happy enough in herself and was showing off her new hair cut. Had a bit of trouble trying to leave money for mum's account as it was a bank holiday and the receipt book hadn't been left out like I was told it would be. Other than that everything is great with mum and the staff that look after her, nothing is too much trouble.
19 September 2024
Grandad has settled well in the home. Staff are friendly and attentive and always welcoming with the family. Good level of care, and staff react quickly if we request any support for Grandad. Grandad requires a specialised wheelchair, which we are still waiting for, but otherwise facilities are ok. Clean home, with good options for meals each day. Managers caring, wanting to improve the service which is good.
19 September 2024
All staff are pleasant, all queries dealt with promptly. Overall, well looked after and plenty of activities to help the residents.
Latest Reviews for Beechcroft Care Home
07 March 2025
My uncle entered Beechcroft in September 2024 after a lengthy time in hospital. At 97 years of age he had become increasingly frail. The staff in the Home are friendly, caring and responsive especially to his changing needs. They also cared for us . Asking if we needed anything , welcomed us, smiled and made for a perfect atmosphere. We watched the individual care he received, treated with dignity and a respectful sense of humour. All this was clearly led from the management , The manager and the clinical lead have to talk through care etc. Uncle passed away today being cared for right to the end. The GP was called when needed and appropriate medication given as necessary. As a family we were kept informed ,which when you are not local to the Home was reassuring. I cannot thank Beechwood Care Home enough.
26 February 2025
My Dad who had cancer was in Beechcroft for the last few weeks of his life and the staff were amazing. They were friendly and professional and took great care of my Dad, they also made sure me and my husband were looked after and my Dad had everything he needed. I felt very comfortable knowing my Dad was being cared for here and I can't rate them highly enough.
27 January 2025
My mother was moved to this care home after being put on to end-of-life care, Mum is a dementia sufferer. The staff at the home are, in my opinion, friendly, helpful and always available if you have any problems. Before moving into this care home, Mum was in hospital for five weeks and was bedbound for the whole time due to her legs no longer working, so when she moved into this home I expected her to be bedbound for the rest of her days, I was happily shocked to find on one visit that Mum was in the lounge with all the other residents. On speaking to the manager, he explained that unless it is really not possible, every resident would be in the lounge area to socialise, this, for me, was good to hear as this was good for Mum's mental health. Mum passed away this week in the home and the staff, especially two members of staff in particular, were especially helpful and on hand for support as soon as it happened, giving me as much time as I needed with Mum. Wish I put Mum here first. Thank you Beechcroft Care Home.
16 January 2025
Beechcroft Care Home is a very well-run care home. Mum has been there three months, she has settled in very well and loves the staff as they are so caring. The food is good. It gives me peace of mind as my mum needs 24-hour care, I know she is safe and well looked after. The senior team are very approachable and nothing is too much trouble. Thank you Beechcroft.
16 January 2025
My wife has Alzheimer's. She was admitted to hospital and after ten days, I was advised she needed to go into care. To say I was worried would be an understatement. From the first moment she was assessed, I was reassured by the professionalism of one member of staff, in particular, and once at the home, I was impressed by the patience of the staff. I cannot fault Beechcroft Care Home.
02 January 2025
My nan moved here from another care home, it was the best decision we ever made, she has gained weight, the food is fresh and she is settled beautifully, the staff are amazing, the care they give her is lovely, they work hard and can't do enough for the residents and families. They do family get-together events BBQ Halloween Christmas with entertainment and lovely food, the management is very approachable and doesn't just sit behind a desk, he helps with medication and care, we are so happy we moved Nan here.
12 December 2024
Cannot rate this place highly enough, the staff are friendly and very interested in residents' welfare. There are activities twice daily every day, the place is clean, warm and welcoming. My mum has lived here over twelve months now after being in another not suitable place. I'm happy and can rest easy knowing my mum is safe and very well cared for.
09 December 2024
Partner's mum went into this home 8 weeks ago. Since she has been there she has had three unwitnessed falls. She had a bust lip from another resident and has sustained a broken wrist. In the 8 weeks she has lost 1/3 of her body weight. Manager says he has an open door policy but if you talk to him nothing gets done. We were supposed to have a meeting with a senior nurse, social services and ourselves. The nurse cancelled this meeting the night before and emailed the social worker to serve 28 days' notice. Partner's mum is now in hospital and social worker told us the home won't take her back. I would not put an animal in their care home. Some staff are OK but they hide far too much. This home needs investigation as it has failed a vulnerable 76-year-old. We looked after her for 4 years and if this had happened we would have been done for neglect. How can a nursing home get away with this? And to anybody involved with this home don't leave a comment unless you leave a way for us to reply, disappointing.
27 November 2024
Mum has been in this home for 8 weeks. She has had two unwitnessed falls and a broken hand/wrist. They have not been able to get mum to eat or shower, we have been doing this. Mum's fire door was broken and couldn't be closed for 6 weeks. Mum has lost weight, spent a lot of time in bed and is now depressed. They tried to send her to the hospital for a suspected infection, again they couldn't do her obs. But ambulance staff could, they told ambulance people to use force but this was denied and then the home wanted to involve the police and again the home was told no. Now they have given 28 days' notice to have mum removed. Don't use this home. They can't cope and they don't like it when you stick up for your relative/family. They don't answer phone calls and you are kept outside waiting. I couldn't give mum a shower once because it was dirty and the smell was disgusting. A carer told us to use it, it was okay and clean. Three maintenance people left, new staff arriving all the time.
22 October 2024
Staff are very friendly and helpful. Food is great going by the cooking smells coming from the kitchen. Residents seem very happy.
01 October 2024
I visit the home on a weekly basis to visit my husband. He is not the easiest person to visit and displays challenging behaviours to myself. He joins in no activities and spends all his time in bed in his room. Staff are always very supportive to myself and provide updates on a regular basis. They are caring and kind to myself and my husband. The home is always clean and tidy. There are always activities going on and always my husband does not engage, that is personal choice.
27 September 2024
The home seems to be improving, staff are very friendly and hardworking. Some rooms need updating and redecorating which is happening. Could do with residents being offered a light snack (at supper time) to put them through to the next morning (breakfast).
26 September 2024
Beechcroft Care Home is fantastic, very well-run, friendly and professional staff who care for the residents very well. Would highly recommend this home.
20 September 2024
Pleasant atmosphere and well kept.
19 September 2024
My dad came to Beechcroft Care Home in June 2024. At first, he was trying to leave the home due to struggling to settle. After a few weeks, dad settled with the help of the staff and his daughters. Dad gets nice meals and his room is cleaned and tidy. The staff are nice and seem to look after dad. Dad seems happy to Beechcroft now.
19 September 2024
My mum came into Beechcroft Care Home in June 2024, as she had been diagnosed with dementia. Myself and my family including my brother are extremely happy with the care my mum receives. She is well cared for by kind, dedicated staff who are always willing to see to mum's needs. The staff are always friendly and greet all visitors upon arrival.
19 September 2024
Good home that meets my mum's needs.
19 September 2024
All staff were friendly and welcoming as always, mum seemed happy enough in herself and was showing off her new hair cut. Had a bit of trouble trying to leave money for mum's account as it was a bank holiday and the receipt book hadn't been left out like I was told it would be. Other than that everything is great with mum and the staff that look after her, nothing is too much trouble.
19 September 2024
Grandad has settled well in the home. Staff are friendly and attentive and always welcoming with the family. Good level of care, and staff react quickly if we request any support for Grandad. Grandad requires a specialised wheelchair, which we are still waiting for, but otherwise facilities are ok. Clean home, with good options for meals each day. Managers caring, wanting to improve the service which is good.
19 September 2024
All staff are pleasant, all queries dealt with promptly. Overall, well looked after and plenty of activities to help the residents.