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Halton Lodge, Whitchurch Way, Runcorn, WA7 5YP
View Full Details of CroftwoodLatest Reviews for Croftwood
06 March 2025
I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial visit to Croftwood these thoughts were completely removed and I was delighted and relieved that my fears had been totally banished everything about the care home its facilities its excellent staff and the feeling of satisfaction and the removal of my fear.
05 March 2025
Mum has been in Croftwood for several months, and I can honestly say she is extremely well cared for. The whole care team are amazing with Mum, and I see that she is completely relaxed and happy there. I would recommend this facility to anyone.
17 February 2025
Extremely happy with the care provided at the home. I am kept informed if there are any issues/incidents as soon as possible. Staff are always friendly and approachable if I have any concerns or queries. The only thing that needs looking at is the building looks a bit tired and could do with being decorated.
07 January 2025
Mum has been in the home for nearly 5 years now and we are extremely happy with the way she is looked after and treated. We are always greeted politely when we visit by the staff and they keep us well informed about mums health issues.
30 July 2024
My wife and I enjoyed our three-week stay. Croftwood in some respects needs a little TLC but we would certainly love to stay in the future! We would like to thank the excellent staff who couldn't do enough for us! They are so patient and caring! Thank you, ladies.
30 January 2024
We have found that the staff have gone above and beyond for my dad. They have been kind and helpful with us also. They have kept us informed of changes. We have found the home to be warm and welcoming and we are extremely grateful to them all.
07 December 2023
My mother first went to Croftwood in January 2023 on a respite basis. When it became obvious that she would need a permanent placement I was more than satisfied that Croftwood would be suitable. The staff are excellent, very caring, professional and friendly. No hesitation in discussing my mother's health and care plan. Despite her advanced dementia, my mother has never expressed any problems with her care to me.
31 August 2023
The staff within the care home are excellent with my mum. They provide care beyond what I can ask for. All the staff are very caring and look after my mum very well. The people that do the entertainment go beyond their way to do things for the residents. I would recommend this home to anyone.
13 June 2023
The care given to my mum in the last seven months has been outstanding. All staff are extremely helpful, caring and understanding and I could not praise them enough. It is all the staff that make this such a wonderful care home. I would highly recommend Croftwood.
13 June 2023
My Grandmother has been in here for six months so far and has had excellent care. The carers treat the residents like family which is exactly what makes you feel comfortable leaving your loved one with them.
11 May 2023
Lovely, warm, friendly care home. Mum is well cared for and our mind is put at ease. Staff are kind and helpful at all times. All the residents seem happy and well looked after. I would recommend Mum's care home.
13 August 2021
Staff are very friendly and helpful. Nothing is too much trouble for them when helping others. Always pleasant and work very hard. Lovely girls.
28 July 2021
Always pleasant staff, always helpful.
21 July 2021
My mum has been here for four years, she is well looked after and I know she is safe, staff are brilliant, I feel the organisers always go the extra mile and are amazing with Mum, all the staff work hard and their manner is exceptional.
16 July 2021
Carers work very hard to keep residents happy and comfortable. Always greeted with a smile when I collect mum or visit her. It's like a home from home.
16 July 2021
My son is happy, I'm happy. Staff are very helpful and make you feel welcome.
16 July 2021
Mum is cared for really well by all the staff - she is bed-bound but staff are always popping in to talk to her. They provide for her special diet. Mum is very happy with the home and has settled really well.
14 July 2021
Friendly staff. They take very good care of my father.
14 July 2021
The staff are always friendly and helpful. Though sometimes messages get lost between teams. Staff have done a great job during Covid and deserve a lot of praise.
14 July 2021
I am very happy with the standard of care for my mum. Staff are very helpful.
Latest Reviews for Croftwood
06 March 2025
I have always shied away from placing my wife in a care home for a respite period and faced the issue with great trepidation. On my initial visit to Croftwood these thoughts were completely removed and I was delighted and relieved that my fears had been totally banished everything about the care home its facilities its excellent staff and the feeling of satisfaction and the removal of my fear.
05 March 2025
Mum has been in Croftwood for several months, and I can honestly say she is extremely well cared for. The whole care team are amazing with Mum, and I see that she is completely relaxed and happy there. I would recommend this facility to anyone.
17 February 2025
Extremely happy with the care provided at the home. I am kept informed if there are any issues/incidents as soon as possible. Staff are always friendly and approachable if I have any concerns or queries. The only thing that needs looking at is the building looks a bit tired and could do with being decorated.
07 January 2025
Mum has been in the home for nearly 5 years now and we are extremely happy with the way she is looked after and treated. We are always greeted politely when we visit by the staff and they keep us well informed about mums health issues.
30 July 2024
My wife and I enjoyed our three-week stay. Croftwood in some respects needs a little TLC but we would certainly love to stay in the future! We would like to thank the excellent staff who couldn't do enough for us! They are so patient and caring! Thank you, ladies.
30 January 2024
We have found that the staff have gone above and beyond for my dad. They have been kind and helpful with us also. They have kept us informed of changes. We have found the home to be warm and welcoming and we are extremely grateful to them all.
07 December 2023
My mother first went to Croftwood in January 2023 on a respite basis. When it became obvious that she would need a permanent placement I was more than satisfied that Croftwood would be suitable. The staff are excellent, very caring, professional and friendly. No hesitation in discussing my mother's health and care plan. Despite her advanced dementia, my mother has never expressed any problems with her care to me.
31 August 2023
The staff within the care home are excellent with my mum. They provide care beyond what I can ask for. All the staff are very caring and look after my mum very well. The people that do the entertainment go beyond their way to do things for the residents. I would recommend this home to anyone.
13 June 2023
The care given to my mum in the last seven months has been outstanding. All staff are extremely helpful, caring and understanding and I could not praise them enough. It is all the staff that make this such a wonderful care home. I would highly recommend Croftwood.
13 June 2023
My Grandmother has been in here for six months so far and has had excellent care. The carers treat the residents like family which is exactly what makes you feel comfortable leaving your loved one with them.
11 May 2023
Lovely, warm, friendly care home. Mum is well cared for and our mind is put at ease. Staff are kind and helpful at all times. All the residents seem happy and well looked after. I would recommend Mum's care home.
13 August 2021
Staff are very friendly and helpful. Nothing is too much trouble for them when helping others. Always pleasant and work very hard. Lovely girls.
28 July 2021
Always pleasant staff, always helpful.
21 July 2021
My mum has been here for four years, she is well looked after and I know she is safe, staff are brilliant, I feel the organisers always go the extra mile and are amazing with Mum, all the staff work hard and their manner is exceptional.
16 July 2021
Carers work very hard to keep residents happy and comfortable. Always greeted with a smile when I collect mum or visit her. It's like a home from home.
16 July 2021
My son is happy, I'm happy. Staff are very helpful and make you feel welcome.
16 July 2021
Mum is cared for really well by all the staff - she is bed-bound but staff are always popping in to talk to her. They provide for her special diet. Mum is very happy with the home and has settled really well.
14 July 2021
Friendly staff. They take very good care of my father.
14 July 2021
The staff are always friendly and helpful. Though sometimes messages get lost between teams. Staff have done a great job during Covid and deserve a lot of praise.
14 July 2021
I am very happy with the standard of care for my mum. Staff are very helpful.