Submit a Review for Ferndale Mews Care Home
St Michael's Road, Ditton, Widnes, WA8 8TF
View Full Details of Ferndale Mews Care HomeLatest Reviews for Ferndale Mews Care Home
06 August 2024
I found all the staff to be very helpful and caring. Their attitude to people, they were caring for was genuine and thoughtful. The home was nice and clean, and there were plenty of staff around to help the residents. The food which was prepared on-site looked very good. I seem to have made the right choice of a home and am pleased with my decision. I would certainly recommend them.
10 July 2024
My mother-in-law has received the highest of care. Nothing is too much for the staff. She is always dressed appropriately in matching clothes. Relatives are treated as part of the Ferndale family and the office door is always open.
09 July 2024
The staff are always polite and helpful. The care home is always clean and tidy. Food is well-presented and tasty.
06 June 2024
My father-in-law has a great rapport with the staff. The staff treat him with respect and dignity.
16 May 2024
My partner's mother has only been in the home for five days, my review is limited. From the short period, my observations are that this home appears to meet all of the resident's needs. The facilities are very good and nothing is too much trouble for the staff. The managers have helped my partner to get things sorted out in getting her mother into the home.
16 May 2024
My parents are both in Ferndale Mews Care Home, they have been cared for by the staff for three months now and are receiving the best care possible. Any concerns we have are dealt with promptly and to the best of their ability. They are treated with dignity and respect. The staff are happy and willing to help and ensure my parents are safe and cared for.
16 May 2024
The staff are very caring and helpful. They treat the residents with respect. Rooms are always clean and tidy.
16 May 2024
My mum arrived at Ferndale Mews Care Home five days ago. So far, I am very happy with the home, the staff and all things connected to Mum's care. Thank you all.
14 May 2024
My mother-in-law is very happy and settled quickly at Ferndale Mews. She is very well looked after, the whole staff are lovely and work incredibly hard.
14 May 2024
First visit only. Staff all very helpful. Excellent up to now.
27 March 2024
Fantastic environment with very helpful staff.
04 March 2024
Staff friendly and loving. Very helpful. Willing to go the extra mile. I thank God for them.
20 February 2024
Mother decided to become a resident after the care received by her sister for 7 years was fantastic, my mother has Alzheimer’s and all of the staff, nurses, managers, caregivers and cleaners handle her changing moods wonderfully.
29 November 2023
Ferndale Mews is excellent. They have surpassed anything I could ever have imagined in terms of care for my husband. He entered the home 3 weeks ago with very complex dementia care needs. He took ill a few days ago and all the staff were excellent. All their training and care qualities took over and they ensured that he received the help he needed and I could tell that they have followed the necessary steps put in place to ensure that my husband was cared for. He visited the hospital and returned to the care home 2 days later and it really was like going back home. His face was beaming when he returned and that said it all for me. He even joined in the chair exercise class when he got back there. My husband is in very safe hands and I would thoroughly recommend Ferndale Mews. They do not just care, they really care.
14 July 2023
I am satisfied with the care mum is receiving and the staff are all very caring and respectful. Mum tells us often how she is being well taken care of. Your staff clearly all work hard to make the residents feel at ease and the families too. Mum's room is kept clean, she is enjoying her meals, and the nurses and carers are attentive.
08 February 2023
I can only praise the staff here, from the admin to the cleaners. They all have a smile on their faces. They take great care of the residents and treat them with respect. The home itself is well laid out, clean and maintained.
01 October 2021
I cannot fault the staff who have always been extremely attentive. We are always kept informed of his progress.
01 October 2021
Visits through covid 19 lockdown. Using conservatory for visits only. Always pleasant and friendly staff. My auntie is always fresh and clean. Most of all she is happy.
09 August 2021
Apart from the number of different managers over the last two years, the overall care has been good. Noticed a lack of activities when Mum first arrived, now, unfortunately, she's bed-bound. Staff have improved over the last six months. Rooms are a bit dismal regarding decor.
04 August 2021
I have only been able to visit a few times with lockdown, but hopefully, when things get better I am hoping to visit more. So from what I have seen during my visit, I would say things look good.
Latest Reviews for Ferndale Mews Care Home
06 August 2024
I found all the staff to be very helpful and caring. Their attitude to people, they were caring for was genuine and thoughtful. The home was nice and clean, and there were plenty of staff around to help the residents. The food which was prepared on-site looked very good. I seem to have made the right choice of a home and am pleased with my decision. I would certainly recommend them.
10 July 2024
My mother-in-law has received the highest of care. Nothing is too much for the staff. She is always dressed appropriately in matching clothes. Relatives are treated as part of the Ferndale family and the office door is always open.
09 July 2024
The staff are always polite and helpful. The care home is always clean and tidy. Food is well-presented and tasty.
06 June 2024
My father-in-law has a great rapport with the staff. The staff treat him with respect and dignity.
16 May 2024
My partner's mother has only been in the home for five days, my review is limited. From the short period, my observations are that this home appears to meet all of the resident's needs. The facilities are very good and nothing is too much trouble for the staff. The managers have helped my partner to get things sorted out in getting her mother into the home.
16 May 2024
My parents are both in Ferndale Mews Care Home, they have been cared for by the staff for three months now and are receiving the best care possible. Any concerns we have are dealt with promptly and to the best of their ability. They are treated with dignity and respect. The staff are happy and willing to help and ensure my parents are safe and cared for.
16 May 2024
The staff are very caring and helpful. They treat the residents with respect. Rooms are always clean and tidy.
16 May 2024
My mum arrived at Ferndale Mews Care Home five days ago. So far, I am very happy with the home, the staff and all things connected to Mum's care. Thank you all.
14 May 2024
My mother-in-law is very happy and settled quickly at Ferndale Mews. She is very well looked after, the whole staff are lovely and work incredibly hard.
14 May 2024
First visit only. Staff all very helpful. Excellent up to now.
27 March 2024
Fantastic environment with very helpful staff.
04 March 2024
Staff friendly and loving. Very helpful. Willing to go the extra mile. I thank God for them.
20 February 2024
Mother decided to become a resident after the care received by her sister for 7 years was fantastic, my mother has Alzheimer’s and all of the staff, nurses, managers, caregivers and cleaners handle her changing moods wonderfully.
29 November 2023
Ferndale Mews is excellent. They have surpassed anything I could ever have imagined in terms of care for my husband. He entered the home 3 weeks ago with very complex dementia care needs. He took ill a few days ago and all the staff were excellent. All their training and care qualities took over and they ensured that he received the help he needed and I could tell that they have followed the necessary steps put in place to ensure that my husband was cared for. He visited the hospital and returned to the care home 2 days later and it really was like going back home. His face was beaming when he returned and that said it all for me. He even joined in the chair exercise class when he got back there. My husband is in very safe hands and I would thoroughly recommend Ferndale Mews. They do not just care, they really care.
14 July 2023
I am satisfied with the care mum is receiving and the staff are all very caring and respectful. Mum tells us often how she is being well taken care of. Your staff clearly all work hard to make the residents feel at ease and the families too. Mum's room is kept clean, she is enjoying her meals, and the nurses and carers are attentive.
08 February 2023
I can only praise the staff here, from the admin to the cleaners. They all have a smile on their faces. They take great care of the residents and treat them with respect. The home itself is well laid out, clean and maintained.
01 October 2021
I cannot fault the staff who have always been extremely attentive. We are always kept informed of his progress.
01 October 2021
Visits through covid 19 lockdown. Using conservatory for visits only. Always pleasant and friendly staff. My auntie is always fresh and clean. Most of all she is happy.
09 August 2021
Apart from the number of different managers over the last two years, the overall care has been good. Noticed a lack of activities when Mum first arrived, now, unfortunately, she's bed-bound. Staff have improved over the last six months. Rooms are a bit dismal regarding decor.
04 August 2021
I have only been able to visit a few times with lockdown, but hopefully, when things get better I am hoping to visit more. So from what I have seen during my visit, I would say things look good.