Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ashbourne Lodge

stars
stars 13 July 2021
My Mum has recently moved into Ashbourne Lodge after living on her own for the last 15 months during the pandemic. She has Alzheimer's and dementia and is so happy to be amongst people once again. It's a shame she wasn't able to have moved here earlier and been able to take full advantage if all the amenities and entertainment the home provides. Her ensuite room is brand new and has a rench door leading into the garden, and with her own belongings it's a little home from home for her. The staff are amazing and very patient, empathetic, professional, knowledgeable, kind, gentle and allow the family to be able to relax knowing our Mum is being well looked after and treated with dignity. Special thanks to all the staff and management we've met.
Review from Carol R (Daughter of Resident/Service User)
stars
stars 12 July 2018
Caring staff, always happy to listen and help.
Review from Rebecca R (Granddaughter of Resident/Service User)
stars
stars 30 April 2018
I am very pleased with the care which my friend has been receiving at the home since becoming ill. Thank you to all.
Review from Dorothy G (Friend of Resident/Service User)