Submit a Review for Clarence House
West Road, Mexborough, S64 9NL
View Full Details of Clarence HouseLatest Reviews for Clarence House
29 January 2025
Thanks to the thoughtful plan for mum moving into her new room, I and staff have noticed great improvement with mum all round. The staff are always busy but there's always someone available for a quick word. Everywhere around the care home is really clean. The staff are really friendly and helpful and empathetic. Sewing names into belongings is advisable as understandably laundry has a busy job to reunite items with their owners. Mum continues to enjoy a great variety of choice for her meal times and the food and drinks are really good. So happy mum is safe and secure as I live elsewhere in the country and get limited quality time with mum. Big thank you to all the team.
24 January 2025
Both our parents are residents at Clarence House, both with different needs. We feel that the care they receive is good, most of the staff are very professional and are friendly and can update you and relevant information. They have a residents meeting every month and one for the family so if you have any concerns or your loved ones do they can be voiced here. The rooms are being updated at the moment.
24 January 2025
All staff and facilities are professional, caring and friendly. Highly satisfied with the care that my mother-in-law is receiving and my wife and I are very pleased that we have chosen Clarance House.
24 January 2025
The care and dedication given to my mum at Clarence House is second to none. She is really well cared for and looked after by all the staff at all levels. I feel confident with my mum being in their care. It's often the little things that matter and make all the difference, such as the way the cleaner takes care of my mum's room, watering the plants, making sure her chair is facing the tv, her table has a couple of her chocolates out, to mention just a few things. The catering staff will go out of their way to ensure she has the food she likes all that is made from scratch. The carers take the time to ensure she is comfortable and helps her to drink etc. The management are approachable listen to you and take action if required. Thank you Clarence House.
24 January 2025
Live local from here so great location. The people are very helpful when needed also always tidy around the home. Thanks.
24 January 2025
As executor of an elderly friend who has been a full-time resident at Clarence House since September 2023, I have been involved with all aspects of his care and inter-reaction with the team from administration to staff at care level. All have given of their best, with a warm friendly disposition when visiting and shown excellent compassion and care to my friend who at times has made considerable demands of their service. It is comforting to know that his needs are being well attended to.
16 January 2025
My husband as been in Clarence House for the last 3 months and as been well looked after and cared for. As I live quite away, I am not able to visit him as much but I know his is in good hands and being cared for well. The staff work very hard and sometimes there is not enough of them but they still try to look after everybody. His room is cleaned every day and he is always clean in his self. Although their choice of clothes is not what I would dress him in, but they are his own clothes and not somebody else.
18 March 2024
In the time that I have been visiting my friend, I have seen such hard work from the care staff and nurses. They are so dedicated to giving their best I take my hat off to them. The food is very good and the home is always so clean and well organized. The manager is approachable and understanding and is always around to deal with any difficulties. My friend's room is always clean and well organized and I am very happy to see my friend so well looked after. Only one small gripe that I had was that on occasions there didn't seem to be enough staff on duty especially at mealtimes where people had to wait for some time before being served. Having said that the staff worked wonders to get everyone seated and served. Great to see!
14 November 2022
Absolutely outstanding care, fabulous team proving high quality care with empathy and respect. The rooms are bright, clean and comfortable and the food is excellent. Extremely happy with my husband's stay for respite and he will be back.
11 July 2022
Mom enjoyed her short stay at Clarence House Care Home, four days. Made friends and says the staff were lovely.
29 June 2022
My mum was in Clarence House Care Home until her passing earlier this month. Words cannot express how wonderful the staff were. And the wonder carers, who to them nothing was too much trouble! Every time you visited all the residents were being engaged in activities such as dancing or games.
23 June 2022
My mum has only been in Clarence House Care Home for a few weeks now but what I have seen so far I am impressed with. All the staff are caring and cheerful, keep me informed with Mum's progress, answer all my questions and reassure my concerns. Best of all my mum seems settled.
22 June 2022
It's been convenient for myself to see my husband as the home is only down the road. It's early so far however, I found all the staff to be very helpful and have looked after my husband well. The food has been nice and overall I have had a positive experience.
22 June 2022
My grandma is a relatively new resident to Clarence House Care Home and although she found the initial prospect of coming into a residential home daunting, the staff have done everything possible to make her feel happy and welcome. Nothing is too much trouble, they’re all friendly, kind and as well as settling Gran’s reservations they also settled ours. A big thank you to all staff - your support has been very much appreciated during a challenging time!
22 June 2022
My husband has been in Clarence House Care Home for a short while. Overall, staff are very friendly and helpful. Food also looks very good and he looks well cared for and looked after and seems to be enjoying his stay at Clarence House.
22 June 2022
Clarence House Care Home is a very warm and welcoming care home with helpful staff. Staff are willing to go out of their way to help with any questions and facilitate. Thank you for your warmth and care. It would be good to see more news on all the lovely things happening.
22 June 2022
My mum went into Clarence House Care Home after having a serious stroke. The staff there have been fantastic, always making sure my mum is happy and settled. Her room is always nice and clean and the cleaners always have a chat with her when cleaning her room. The home itself is beautiful and welcoming. I would recommend Clarence House to anyone who is having to put a loved one in a home, knowing they will be well looked after.
21 June 2022
Everyone was very friendly and thoughtful. Every care was put in place for safety and I know my husband was happy and well cared for.
31 May 2022
Mum's transition into care was emotionally difficult for both her and the family, however, the team at Clarence House have been thoughtful, caring and considerate during this time and since. Mum now seems settled, and looks well cared for and after seeing the team in action I know she is safe and well looked after. Nothing is too much trouble, they help mum with her mobile phone when needed, they answer any questions we have promptly and keep us updated as and when needed. It's a great relief for the family that Mum is in Clarence House. A big thank you to all the team for giving Mum the care she needs, you are very much appreciated.
24 June 2021
Mum went to Clarence House during the covid pandemic so visiting has been difficult. A few nice touches on admission being informed mum had arrived and later the same evening to say she had settled were greatly appreciated. The staff have always been available to answer my numerous questions and offer reassurance. They have assisted her to contact us via her mobile phone and facilitated window visits.
Latest Reviews for Clarence House
29 January 2025
Thanks to the thoughtful plan for mum moving into her new room, I and staff have noticed great improvement with mum all round. The staff are always busy but there's always someone available for a quick word. Everywhere around the care home is really clean. The staff are really friendly and helpful and empathetic. Sewing names into belongings is advisable as understandably laundry has a busy job to reunite items with their owners. Mum continues to enjoy a great variety of choice for her meal times and the food and drinks are really good. So happy mum is safe and secure as I live elsewhere in the country and get limited quality time with mum. Big thank you to all the team.
24 January 2025
Both our parents are residents at Clarence House, both with different needs. We feel that the care they receive is good, most of the staff are very professional and are friendly and can update you and relevant information. They have a residents meeting every month and one for the family so if you have any concerns or your loved ones do they can be voiced here. The rooms are being updated at the moment.
24 January 2025
All staff and facilities are professional, caring and friendly. Highly satisfied with the care that my mother-in-law is receiving and my wife and I are very pleased that we have chosen Clarance House.
24 January 2025
The care and dedication given to my mum at Clarence House is second to none. She is really well cared for and looked after by all the staff at all levels. I feel confident with my mum being in their care. It's often the little things that matter and make all the difference, such as the way the cleaner takes care of my mum's room, watering the plants, making sure her chair is facing the tv, her table has a couple of her chocolates out, to mention just a few things. The catering staff will go out of their way to ensure she has the food she likes all that is made from scratch. The carers take the time to ensure she is comfortable and helps her to drink etc. The management are approachable listen to you and take action if required. Thank you Clarence House.
24 January 2025
Live local from here so great location. The people are very helpful when needed also always tidy around the home. Thanks.
24 January 2025
As executor of an elderly friend who has been a full-time resident at Clarence House since September 2023, I have been involved with all aspects of his care and inter-reaction with the team from administration to staff at care level. All have given of their best, with a warm friendly disposition when visiting and shown excellent compassion and care to my friend who at times has made considerable demands of their service. It is comforting to know that his needs are being well attended to.
16 January 2025
My husband as been in Clarence House for the last 3 months and as been well looked after and cared for. As I live quite away, I am not able to visit him as much but I know his is in good hands and being cared for well. The staff work very hard and sometimes there is not enough of them but they still try to look after everybody. His room is cleaned every day and he is always clean in his self. Although their choice of clothes is not what I would dress him in, but they are his own clothes and not somebody else.
18 March 2024
In the time that I have been visiting my friend, I have seen such hard work from the care staff and nurses. They are so dedicated to giving their best I take my hat off to them. The food is very good and the home is always so clean and well organized. The manager is approachable and understanding and is always around to deal with any difficulties. My friend's room is always clean and well organized and I am very happy to see my friend so well looked after. Only one small gripe that I had was that on occasions there didn't seem to be enough staff on duty especially at mealtimes where people had to wait for some time before being served. Having said that the staff worked wonders to get everyone seated and served. Great to see!
14 November 2022
Absolutely outstanding care, fabulous team proving high quality care with empathy and respect. The rooms are bright, clean and comfortable and the food is excellent. Extremely happy with my husband's stay for respite and he will be back.
11 July 2022
Mom enjoyed her short stay at Clarence House Care Home, four days. Made friends and says the staff were lovely.
29 June 2022
My mum was in Clarence House Care Home until her passing earlier this month. Words cannot express how wonderful the staff were. And the wonder carers, who to them nothing was too much trouble! Every time you visited all the residents were being engaged in activities such as dancing or games.
23 June 2022
My mum has only been in Clarence House Care Home for a few weeks now but what I have seen so far I am impressed with. All the staff are caring and cheerful, keep me informed with Mum's progress, answer all my questions and reassure my concerns. Best of all my mum seems settled.
22 June 2022
It's been convenient for myself to see my husband as the home is only down the road. It's early so far however, I found all the staff to be very helpful and have looked after my husband well. The food has been nice and overall I have had a positive experience.
22 June 2022
My grandma is a relatively new resident to Clarence House Care Home and although she found the initial prospect of coming into a residential home daunting, the staff have done everything possible to make her feel happy and welcome. Nothing is too much trouble, they’re all friendly, kind and as well as settling Gran’s reservations they also settled ours. A big thank you to all staff - your support has been very much appreciated during a challenging time!
22 June 2022
My husband has been in Clarence House Care Home for a short while. Overall, staff are very friendly and helpful. Food also looks very good and he looks well cared for and looked after and seems to be enjoying his stay at Clarence House.
22 June 2022
Clarence House Care Home is a very warm and welcoming care home with helpful staff. Staff are willing to go out of their way to help with any questions and facilitate. Thank you for your warmth and care. It would be good to see more news on all the lovely things happening.
22 June 2022
My mum went into Clarence House Care Home after having a serious stroke. The staff there have been fantastic, always making sure my mum is happy and settled. Her room is always nice and clean and the cleaners always have a chat with her when cleaning her room. The home itself is beautiful and welcoming. I would recommend Clarence House to anyone who is having to put a loved one in a home, knowing they will be well looked after.
21 June 2022
Everyone was very friendly and thoughtful. Every care was put in place for safety and I know my husband was happy and well cared for.
31 May 2022
Mum's transition into care was emotionally difficult for both her and the family, however, the team at Clarence House have been thoughtful, caring and considerate during this time and since. Mum now seems settled, and looks well cared for and after seeing the team in action I know she is safe and well looked after. Nothing is too much trouble, they help mum with her mobile phone when needed, they answer any questions we have promptly and keep us updated as and when needed. It's a great relief for the family that Mum is in Clarence House. A big thank you to all the team for giving Mum the care she needs, you are very much appreciated.
24 June 2021
Mum went to Clarence House during the covid pandemic so visiting has been difficult. A few nice touches on admission being informed mum had arrived and later the same evening to say she had settled were greatly appreciated. The staff have always been available to answer my numerous questions and offer reassurance. They have assisted her to contact us via her mobile phone and facilitated window visits.