Latest Reviews for Thorndene
17 October 2024
My mum has been at Thorndene for a year now and absolutely loves it, the care is second to none they are like a little family and all staff are so welcoming, the atmosphere is warm and welcoming. I couldn't ask for a better care home for my mum.
10 October 2024
I want to express our sincere gratitude for the exceptional care my mum has received since moving into Thorndene. From the moment she arrived, she felt completely settled, and it has been heart-warming to see her thrive in such a wonderful environment. Her appetite has improved tremendously, she often comments on how much she enjoys the delicious, home-cooked meals. The carers are truly wonderful, and the open-door policy of the management team has been incredibly reassuring. The entire staff, both carers and managers, have created such a warm, homely atmosphere. It feels like a family, and it's clear that everyone cares deeply for the residents. we are confident that placing Mum at Thorndene was the best decision. She's not just living she's thriving. Her room feels like home, thanks to the personal touches we were able to bring from her own house. We would absolutely recommend Thorndene to anyone seeking a care home with a family-oriented, homely feel.
02 October 2024
Awful, gloomy, depressing place. The care staff try their best but the building and facilities are clapped out and clearly let down by poor management and a lack of investment. The rooms are very poor, both in terms of the state of repair, and the quality, quantity and suitability of the furniture. The lounge smells and the residents just sit around the outside staring at each other or the TV for most of the day. There is little evidence of organised activities or any visits outside the home. The dining room is also clapped out. Tables are clean but sticky. If your relative is self-funding they can do much better for the same price elsewhere. Nice staff, let down by extremely poor infrastructure and facilities, poor management and a lack of investment.
10 May 2024
My mother stayed here for over 2 years and spoke very little English. Thankfully, the management hired 2 staff members who spoke the same language as my mother to aid her and they also used a translating tool to help. The care is the best in this home, thank you so much.
05 May 2021
The care and compassion the staff show my mum is second to none. Staff are always friendly and helpful and show they really care for the residents. The meals sound wonderful as mum tells me. As a family, we feel very supported by the staff. They are wonderful to Mum and very thoughtful. Mum has settled well into her new home, and we are very grateful for all they do.
05 May 2021
My mum was admitted to Thornedene after a long stay in hospital in October 2020 during the Covid pandemic. I cannot thank the staff at Thornedene for their compassion and understanding in what was a very distressing time for me and my sister. My mum has been looked after with such care and love. I have visited Mum for the first time last week due to Covid restrictions, and I can honestly say she looked lovely and had definitely recuperated well. Nothing is too much trouble for the staff. I would definitely recommend Thornedene.
04 May 2021
My mum was a resident at Thorndene for almost 6-years. She was always very well looked after. All the staff are friendly and approachable. They treat residents as though they were their own family. I cannot thank the manager and the girls enough for all that they did for Mum.
06 June 2019
My mum has been here since the beginning of 2016. The staff are doing an amazing job. My mum is well cared for. She has a lovely time with everyone and she is spoilt rotten. The management team and the new owners are so friendly and have an open door policy. If you have any concerns with your family member's care, they will sort it right away.
Latest Reviews for Thorndene
17 October 2024
My mum has been at Thorndene for a year now and absolutely loves it, the care is second to none they are like a little family and all staff are so welcoming, the atmosphere is warm and welcoming. I couldn't ask for a better care home for my mum.
10 October 2024
I want to express our sincere gratitude for the exceptional care my mum has received since moving into Thorndene. From the moment she arrived, she felt completely settled, and it has been heart-warming to see her thrive in such a wonderful environment. Her appetite has improved tremendously, she often comments on how much she enjoys the delicious, home-cooked meals. The carers are truly wonderful, and the open-door policy of the management team has been incredibly reassuring. The entire staff, both carers and managers, have created such a warm, homely atmosphere. It feels like a family, and it's clear that everyone cares deeply for the residents. we are confident that placing Mum at Thorndene was the best decision. She's not just living she's thriving. Her room feels like home, thanks to the personal touches we were able to bring from her own house. We would absolutely recommend Thorndene to anyone seeking a care home with a family-oriented, homely feel.
02 October 2024
Awful, gloomy, depressing place. The care staff try their best but the building and facilities are clapped out and clearly let down by poor management and a lack of investment. The rooms are very poor, both in terms of the state of repair, and the quality, quantity and suitability of the furniture. The lounge smells and the residents just sit around the outside staring at each other or the TV for most of the day. There is little evidence of organised activities or any visits outside the home. The dining room is also clapped out. Tables are clean but sticky. If your relative is self-funding they can do much better for the same price elsewhere. Nice staff, let down by extremely poor infrastructure and facilities, poor management and a lack of investment.
10 May 2024
My mother stayed here for over 2 years and spoke very little English. Thankfully, the management hired 2 staff members who spoke the same language as my mother to aid her and they also used a translating tool to help. The care is the best in this home, thank you so much.
05 May 2021
The care and compassion the staff show my mum is second to none. Staff are always friendly and helpful and show they really care for the residents. The meals sound wonderful as mum tells me. As a family, we feel very supported by the staff. They are wonderful to Mum and very thoughtful. Mum has settled well into her new home, and we are very grateful for all they do.
05 May 2021
My mum was admitted to Thornedene after a long stay in hospital in October 2020 during the Covid pandemic. I cannot thank the staff at Thornedene for their compassion and understanding in what was a very distressing time for me and my sister. My mum has been looked after with such care and love. I have visited Mum for the first time last week due to Covid restrictions, and I can honestly say she looked lovely and had definitely recuperated well. Nothing is too much trouble for the staff. I would definitely recommend Thornedene.
04 May 2021
My mum was a resident at Thorndene for almost 6-years. She was always very well looked after. All the staff are friendly and approachable. They treat residents as though they were their own family. I cannot thank the manager and the girls enough for all that they did for Mum.
06 June 2019
My mum has been here since the beginning of 2016. The staff are doing an amazing job. My mum is well cared for. She has a lovely time with everyone and she is spoilt rotten. The management team and the new owners are so friendly and have an open door policy. If you have any concerns with your family member's care, they will sort it right away.