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1/2 Town Moor Avenue, Doncaster, DN2 6BL
View Full Details of Town Moor HouseLatest Reviews for Town Moor House
12 December 2024
I feel very satisfied with the care given with care, compassion and empathy. My aunt has settled well and appears to be very happy and relaxed due to the nice warm and friendly environment of the staff. The home has just undergone a slight renovation which has brightened the rooms up.
30 August 2024
My nanna has been here for over a year now and we have always had a positive experience. This was a last resort for us and we couldn't have chosen a better home for her. The home is always clean and tidy and I love looking at photo updates of what they are getting up to.
30 August 2024
On my visits to see my father-in-law the staff are very helpful and caring towards me and my father-in-law, nothing is too much trouble, they go over and above to help. It is a pleasure to go and see him in the home.
30 August 2024
Dad has been in Town Moor House now for 3 weeks respite and we are delighted with the care he has received. I have no hesitation in recommending this care home. The staff are all wonderful and Dad is very happy.
30 August 2024
Dad recently moved in for respite care and the staff have been very welcoming. Dad is very frail but the compassion they show when dealing with him is so reassuring for us - knowing he is safe and cared for is everything to us. He has already settled in and can't now imagine being elsewhere!
05 August 2024
Mum moved in recently to Town Moor House and has settled in really well. It feels so homely there and the staff are lovely and caring and I know Mum is safe and well looked after. She's been participating in the activities and enjoyed a trip out to a garden centre. I can't thank the staff enough for all they do. Highly recommend this wonderful home.
28 June 2024
I love how the staff have kept my mum safe, really welcoming towards us, do lots of activities. They also have people in who sing the old songs which is really nice, my mum loves it and I know she's happy and well.
26 June 2024
Gorgeous place, lovely, caring staff! Mum is very well cared for, lots of things to do, always meet Mum's needs and above, we couldn't be happier, highly recommended. A big thank you to everyone.
26 June 2024
Fabulous place, the facilities are fab, plenty of activities to do, plus entertainment that my nana enjoys, lovely staff, my nana receives the best of care, highly recommend, thank you to everyone for making my nana so comfortable and cared for.
26 June 2024
The care my nana has received over the last year has been fantastic. All the staff are lovely, very helpful and caring. Home from home feel and lots of fun activities for the residents every week. Wouldn't hesitate to recommend this care home.
30 May 2024
From the first moment of walking into Town Moor House, the atmosphere is a very welcoming and homely one. Every single member of the staff is truly superb, wonderfully caring and extremely friendly with residents and visitors alike. They honestly do everything they possibly can to ensure the comfort and safety of all residents. Thank you so much to all the amazing staff there for taking such great care of my grandma.
23 May 2024
Always a lovely reception from the staff. Mum looks well cared for and it’s apparent that Mum's safety is met. Lots of lovely activities which I can view on social media. As I live away it’s lovely to see the photos.
21 May 2024
I have no problem with Town Moor House care home, the friend I come to see is always cared for, they always check up on her, and always give her cups of tea when she asks for it. Staff are always polite to visitors and the place is looked after.
21 May 2024
Although my Mum has been a resident for a short period of time, I could not be happier with the love and care shown to her by both management and all staff. The home has a very friendly and welcoming atmosphere. I would recommend Town Moor House extremely highly.
15 May 2024
We as a family are really pleased with the care and attention that is given to my mum. She’s much happier and listened to by carers/staff than she was in her previous home which makes my mum communicate better with us too.
14 May 2024
Choosing a care home for a loved one is such a difficult and important decision and from our first visit, we knew Town Moor House was right for Mum. Such a warm and welcoming atmosphere. Having opportunities to socialise was an important factor for her and she has been able to enjoy the many activities and outings provided and companionship from not only other residents but the staff themselves. Communication with families is excellent from sharing wonderful photos on social media to help those further away stay in touch to having very much an 'open door' policy for visitors. We cannot thank the staff enough for the quality of holistic care they have, and continue to, provide for Mum at every stage of her illness. To say that the team goes above and beyond does not even begin to describe the level of patience, care and genuine affection that Mum has been shown. Town Moor House is like an extension of family!
13 May 2024
It was the most difficult decision of our lives but myself and my sister were aided by the staff making the transition into care for our mum. The care home assets are the staff. They go above and beyond to provide an excellent service to the residents and their families. Residents are treated with dignity which is essential with dementia care. The staff have not changed very much in the last 18 months which says a lot. The facilities are always clean and tidy and meet the needs very well. There are 2 lounges one quiet and one for more active residents. The activities coordinator has provided a full programme throughout this time. Every celebration in the annual calendar is attended to and more. There are trips out and 2 small gardens for use for better weather days. Hot dinners every day and the most amazing birthday cakes!
07 May 2024
This care home and its staff have done absolute wonders for my grandmother, she first came to you on respite a long while ago and it was the first time in a long time she was smiling full of beans and had gained weight. Since returning to her own home and her decline in dementia there was no question on where she wanted to live permanently. Working as a registered manager myself across the miles I can honestly say the staff at Town Moor House are always going above and beyond, I would recommend them to anyone.
07 May 2024
My mother-in-law has been in Town Moor House since January 2024 and has previously been in for respite. We have never had any problems with the quality of care that she has needed or the help and support that she receives from all of the staff there and we haven't found a care home like this with the quality of care or the genuine love and help and support she receives from every member of staff in there. They love having her in their care and she's never been happier in any of the respite we have tried over the last four years until we tried this one. Every resident in there is looked after as though they are the staff's family members which helps a lot at this stage of their life and they recognise that every resident's needs are different and spend that time with them to help and support them and make their day's better in whatever way they can and we find this helps a lot especially with dementia patients and those that need the extra nursing support too.
02 May 2024
My mum has been in Town Moor House since February. I cannot praise the staff enough. They are so caring and treat my mum with wonderful care and respect. She has her hair done every week and the staff provide a variety of activities every day. Mum is a very sociable person and there is always something to do, whether craft activities, dominos, bingo or having guest entertainment. The meals are exceptional with plenty of choice. Snacks and refreshments are available at any time. Her room is lovely with plenty of space for her clothes and bits from home. The atmosphere in the home is warm and welcoming. Mum is a high fall risk and cognitively impaired so my priority was her safety, here I feel confident that these risks are managed effectively, with pressure mats, call system and smart lamp. Staff are always in the communal areas. I would highly recommend this home for anyone considering 24 hour care, whether permanent or for respite.
Latest Reviews for Town Moor House
12 December 2024
I feel very satisfied with the care given with care, compassion and empathy. My aunt has settled well and appears to be very happy and relaxed due to the nice warm and friendly environment of the staff. The home has just undergone a slight renovation which has brightened the rooms up.
30 August 2024
My nanna has been here for over a year now and we have always had a positive experience. This was a last resort for us and we couldn't have chosen a better home for her. The home is always clean and tidy and I love looking at photo updates of what they are getting up to.
30 August 2024
On my visits to see my father-in-law the staff are very helpful and caring towards me and my father-in-law, nothing is too much trouble, they go over and above to help. It is a pleasure to go and see him in the home.
30 August 2024
Dad has been in Town Moor House now for 3 weeks respite and we are delighted with the care he has received. I have no hesitation in recommending this care home. The staff are all wonderful and Dad is very happy.
30 August 2024
Dad recently moved in for respite care and the staff have been very welcoming. Dad is very frail but the compassion they show when dealing with him is so reassuring for us - knowing he is safe and cared for is everything to us. He has already settled in and can't now imagine being elsewhere!
05 August 2024
Mum moved in recently to Town Moor House and has settled in really well. It feels so homely there and the staff are lovely and caring and I know Mum is safe and well looked after. She's been participating in the activities and enjoyed a trip out to a garden centre. I can't thank the staff enough for all they do. Highly recommend this wonderful home.
28 June 2024
I love how the staff have kept my mum safe, really welcoming towards us, do lots of activities. They also have people in who sing the old songs which is really nice, my mum loves it and I know she's happy and well.
26 June 2024
Gorgeous place, lovely, caring staff! Mum is very well cared for, lots of things to do, always meet Mum's needs and above, we couldn't be happier, highly recommended. A big thank you to everyone.
26 June 2024
Fabulous place, the facilities are fab, plenty of activities to do, plus entertainment that my nana enjoys, lovely staff, my nana receives the best of care, highly recommend, thank you to everyone for making my nana so comfortable and cared for.
26 June 2024
The care my nana has received over the last year has been fantastic. All the staff are lovely, very helpful and caring. Home from home feel and lots of fun activities for the residents every week. Wouldn't hesitate to recommend this care home.
30 May 2024
From the first moment of walking into Town Moor House, the atmosphere is a very welcoming and homely one. Every single member of the staff is truly superb, wonderfully caring and extremely friendly with residents and visitors alike. They honestly do everything they possibly can to ensure the comfort and safety of all residents. Thank you so much to all the amazing staff there for taking such great care of my grandma.
23 May 2024
Always a lovely reception from the staff. Mum looks well cared for and it’s apparent that Mum's safety is met. Lots of lovely activities which I can view on social media. As I live away it’s lovely to see the photos.
21 May 2024
I have no problem with Town Moor House care home, the friend I come to see is always cared for, they always check up on her, and always give her cups of tea when she asks for it. Staff are always polite to visitors and the place is looked after.
21 May 2024
Although my Mum has been a resident for a short period of time, I could not be happier with the love and care shown to her by both management and all staff. The home has a very friendly and welcoming atmosphere. I would recommend Town Moor House extremely highly.
15 May 2024
We as a family are really pleased with the care and attention that is given to my mum. She’s much happier and listened to by carers/staff than she was in her previous home which makes my mum communicate better with us too.
14 May 2024
Choosing a care home for a loved one is such a difficult and important decision and from our first visit, we knew Town Moor House was right for Mum. Such a warm and welcoming atmosphere. Having opportunities to socialise was an important factor for her and she has been able to enjoy the many activities and outings provided and companionship from not only other residents but the staff themselves. Communication with families is excellent from sharing wonderful photos on social media to help those further away stay in touch to having very much an 'open door' policy for visitors. We cannot thank the staff enough for the quality of holistic care they have, and continue to, provide for Mum at every stage of her illness. To say that the team goes above and beyond does not even begin to describe the level of patience, care and genuine affection that Mum has been shown. Town Moor House is like an extension of family!
13 May 2024
It was the most difficult decision of our lives but myself and my sister were aided by the staff making the transition into care for our mum. The care home assets are the staff. They go above and beyond to provide an excellent service to the residents and their families. Residents are treated with dignity which is essential with dementia care. The staff have not changed very much in the last 18 months which says a lot. The facilities are always clean and tidy and meet the needs very well. There are 2 lounges one quiet and one for more active residents. The activities coordinator has provided a full programme throughout this time. Every celebration in the annual calendar is attended to and more. There are trips out and 2 small gardens for use for better weather days. Hot dinners every day and the most amazing birthday cakes!
07 May 2024
This care home and its staff have done absolute wonders for my grandmother, she first came to you on respite a long while ago and it was the first time in a long time she was smiling full of beans and had gained weight. Since returning to her own home and her decline in dementia there was no question on where she wanted to live permanently. Working as a registered manager myself across the miles I can honestly say the staff at Town Moor House are always going above and beyond, I would recommend them to anyone.
07 May 2024
My mother-in-law has been in Town Moor House since January 2024 and has previously been in for respite. We have never had any problems with the quality of care that she has needed or the help and support that she receives from all of the staff there and we haven't found a care home like this with the quality of care or the genuine love and help and support she receives from every member of staff in there. They love having her in their care and she's never been happier in any of the respite we have tried over the last four years until we tried this one. Every resident in there is looked after as though they are the staff's family members which helps a lot at this stage of their life and they recognise that every resident's needs are different and spend that time with them to help and support them and make their day's better in whatever way they can and we find this helps a lot especially with dementia patients and those that need the extra nursing support too.
02 May 2024
My mum has been in Town Moor House since February. I cannot praise the staff enough. They are so caring and treat my mum with wonderful care and respect. She has her hair done every week and the staff provide a variety of activities every day. Mum is a very sociable person and there is always something to do, whether craft activities, dominos, bingo or having guest entertainment. The meals are exceptional with plenty of choice. Snacks and refreshments are available at any time. Her room is lovely with plenty of space for her clothes and bits from home. The atmosphere in the home is warm and welcoming. Mum is a high fall risk and cognitively impaired so my priority was her safety, here I feel confident that these risks are managed effectively, with pressure mats, call system and smart lamp. Staff are always in the communal areas. I would highly recommend this home for anyone considering 24 hour care, whether permanent or for respite.