Submit a Review for Croft House Care Home
Main Road, Eastburn, Keighley, BD20 7SJ
View Full Details of Croft House Care HomeLatest Reviews for Croft House Care Home
20 May 2024
Mum has now been at Croft House for over a year. The staff are fabulous and although very busy always take time to chat to mum and look after her needs. They are kind and caring and I cannot thank them enough. All communal areas are clean and well-maintained to a high standard. Mum is very happy and settled quickly. We are always made to feel welcome on visiting and know that Mum is being well looked after. Thank you.
14 May 2024
Mum has been a resident at Croft Care Home for just over a year now. We have peace of mind knowing that she is safe and well looked after. All the staff are lovely and are so kind and caring towards Mum. There are plenty of activities going on and the home even has a minibus for trips out. We are so glad we chose Croft House for Mum and she tells us she is very happy living there.
08 May 2024
My Mum has been at Croft House for nearly two years and in all that time I have not had one single concern! The level of care my Mum has received has been amazing, all credit to the whole staff team. There is a good range of activities on offer and since my Mum has joined she has had a new lease on life. I cannot thank Croft House enough. It is like one big family.
26 April 2024
My wife has been in the care home for the past few weeks and the level of care is excellent. Her room has the advantage of having direct access to a secure garden which she loves. All the staff are very caring and compassionate. Activities are good and they do trips in their minibus. Communication is very good and I am informed of everything happening with my wife. I am very happy with this Care Home.
16 April 2024
An excellent care home with caring staff who interact well with all residents. Food is good, rooms are good, all their needs cared for and all relatives are kept up to date with any progress or deterioration of their resident. One of the best around.
17 January 2024
Dad has been at Croft House for 3 years and has received excellent care and support. So much so that my uncle has moved in as well. The staff go over and above in providing care. The home provides a minibus to take residents out on short trips which Dad really enjoys.
11 January 2023
This is a wonderful place, staffed by wonderful people. My father spent over a year at Croft House and was so well looked after. All the staff, whatever their role, prioritised our father's well-being and enjoyment and he had many new adventures. These included many minibus trips (although, as a Yorkshireman, he noticed when these ventured into Lancashire), canal boat journeys, firework displays and opportunities to meet pets that he had never encountered before. The meals were also a highlight of our father's time at Croft House, he enjoyed these a great deal and appreciated the choice and variety. The kindness and level of care were exceptional and extended to the family too. We will always be grateful for the time he spent at Croft House and the many happy memories you created for us all.
21 November 2022
My dad has been at Croft House Care Home since August and both he, myself and my sister cannot fault the care he has received. The staff cannot do enough to help and this is a great comfort to my sister and I.
25 June 2022
Croft House Care Home is the best care home around! I have had experiences with other care homes but none of them come close to the standard of care provided by Croft House to my mum. The management team are very hands-on and treat Mum and other residents like family. Croft House really is a home from home. Mum is very happy and I can't remember the last time my mum smiled so much. All staff are amazing with residents, even the maintenance team have great relationships with Mum and other residents. Highly recommend Croft House!
21 April 2022
We are so delighted with Mum's care at Croft House Care Home - having had a terrible experience at the previous care home! Always warm and friendly with good food and entertainment to keep everyone stimulated. A very happy place and I have peace of mind knowing she is loved and cared for. All the staff are exemplary.
14 April 2022
My mum has been a resident at Croft House Care Home for over five years now. She has been cared for diligently with empathy and, although with a natural progression in her dementia, she is constantly encouraged to be included in activities and treated with respect. She is offered choices, included and seems content.
28 March 2022
I cannot visit physically but keep in touch by phone and video and photographs. I cannot speak highly enough of the care, compassion and comfort my brother has the good fortune to enjoy at Croft House Care Home in Keighley. His good state of health and physical appearance are apparent as is the twinkle in his eyes at celebrations which he clearly enjoys. The staff work hard to engender the atmosphere and appearance of home and family in the presentation of rooms and the building and in relationships and show imagination and energy in the entertainment and activities to support interest and participation. I have power of attorney for my brother's health and welfare and the staff give regular updates on medication and his well-being and I feel my brother and I were extremely lucky to find Croft House and its happy, upbeat staff.
25 March 2022
Visited my auntie several times and always find the staff to be kind, caring and dedicated to the residents. It is reassuring to know our loved ones are in good care and would highly recommend this home.
22 March 2022
Not being part of a large group tells here. Management and staff caring for residents can't be bettered, in my opinion, and having one resident at 102-years of age is just one excellent example at Croft House.
08 March 2022
My dad is really settled and looks really well - he always tells us how good the staff are and how well they look after him. He loves the trips and the activities they do. I can't praise the place enough.
07 March 2022
The staff at Croft House Care Home go above and beyond and genuinely care for residents. As a family, we are so grateful for the care that is given. Activities and thoughtful interaction with all residents to keep them engaged and active are diverse and relevant for the residents allowing inclusivity for the ability of the residents. Always upbeat and happy around residents. We are grateful for the care given, Dad has an extended family thanks to the way he is treated.
07 March 2022
My gran has been a resident since 2019. She’s extremely happy here and the staff are absolutely outstanding! They all tell me how much they love her and they treat her like they would their own grandparent. Through Covid, it was terrible when we couldn’t see her but it made me feel better knowing she had these wonderful people looking after her. I truly couldn’t wish for a better place for my gran to live!
28 February 2022
Croft House Care Home are currently looking after my mum who has dementia. Her room is always clean, tidy and welcoming. My mum is well cared for and she always looks happy and content. I am always fully informed when there are any issues that need addressing. The staff are very friendly and make me feel at ease when visiting. I feel that they did everything they possibly could through the Covid pandemic to keep my mum safe and well. I would definitely recommend to anyone.
24 February 2022
From day one, it has to be one of the most efficient places I have witnessed from not just the management but from all the staff involved at Croft House Care Home, it has made my mum's move to a home a comforting one and even now, with a broken leg, the care she gets is second to none and I thank you all through what has been such a difficult time. Thanks.
24 February 2022
Our family were so relieved to find this outstanding care home. From the very first meeting we knew that it was the best place for my dad. The owners and all staff not only look after my dad but they care about him and treat him with respect at all times even though his dementia is progressing. It was crucial to my dad's best interests with his dementia that he had stimulation and whilst a lot of other homes stated that they did this, they actually did not. Croft House Care Home do exactly as they say on the tin! My dad had a heart attack and then caught Covid in hospital and so he returned to Croft House on palliative care. He came through this, unbelievably, and with dementia, and is still with us because the Croft House manager and staff would not give up on him. That is true care. This care home helps our family sleep at night knowing Dad is in the best place he could possibly be. Croft House always go above and beyond with their residents and this is what makes them stand out from all the rest.
Latest Reviews for Croft House Care Home
20 May 2024
Mum has now been at Croft House for over a year. The staff are fabulous and although very busy always take time to chat to mum and look after her needs. They are kind and caring and I cannot thank them enough. All communal areas are clean and well-maintained to a high standard. Mum is very happy and settled quickly. We are always made to feel welcome on visiting and know that Mum is being well looked after. Thank you.
14 May 2024
Mum has been a resident at Croft Care Home for just over a year now. We have peace of mind knowing that she is safe and well looked after. All the staff are lovely and are so kind and caring towards Mum. There are plenty of activities going on and the home even has a minibus for trips out. We are so glad we chose Croft House for Mum and she tells us she is very happy living there.
08 May 2024
My Mum has been at Croft House for nearly two years and in all that time I have not had one single concern! The level of care my Mum has received has been amazing, all credit to the whole staff team. There is a good range of activities on offer and since my Mum has joined she has had a new lease on life. I cannot thank Croft House enough. It is like one big family.
26 April 2024
My wife has been in the care home for the past few weeks and the level of care is excellent. Her room has the advantage of having direct access to a secure garden which she loves. All the staff are very caring and compassionate. Activities are good and they do trips in their minibus. Communication is very good and I am informed of everything happening with my wife. I am very happy with this Care Home.
16 April 2024
An excellent care home with caring staff who interact well with all residents. Food is good, rooms are good, all their needs cared for and all relatives are kept up to date with any progress or deterioration of their resident. One of the best around.
17 January 2024
Dad has been at Croft House for 3 years and has received excellent care and support. So much so that my uncle has moved in as well. The staff go over and above in providing care. The home provides a minibus to take residents out on short trips which Dad really enjoys.
11 January 2023
This is a wonderful place, staffed by wonderful people. My father spent over a year at Croft House and was so well looked after. All the staff, whatever their role, prioritised our father's well-being and enjoyment and he had many new adventures. These included many minibus trips (although, as a Yorkshireman, he noticed when these ventured into Lancashire), canal boat journeys, firework displays and opportunities to meet pets that he had never encountered before. The meals were also a highlight of our father's time at Croft House, he enjoyed these a great deal and appreciated the choice and variety. The kindness and level of care were exceptional and extended to the family too. We will always be grateful for the time he spent at Croft House and the many happy memories you created for us all.
21 November 2022
My dad has been at Croft House Care Home since August and both he, myself and my sister cannot fault the care he has received. The staff cannot do enough to help and this is a great comfort to my sister and I.
25 June 2022
Croft House Care Home is the best care home around! I have had experiences with other care homes but none of them come close to the standard of care provided by Croft House to my mum. The management team are very hands-on and treat Mum and other residents like family. Croft House really is a home from home. Mum is very happy and I can't remember the last time my mum smiled so much. All staff are amazing with residents, even the maintenance team have great relationships with Mum and other residents. Highly recommend Croft House!
21 April 2022
We are so delighted with Mum's care at Croft House Care Home - having had a terrible experience at the previous care home! Always warm and friendly with good food and entertainment to keep everyone stimulated. A very happy place and I have peace of mind knowing she is loved and cared for. All the staff are exemplary.
14 April 2022
My mum has been a resident at Croft House Care Home for over five years now. She has been cared for diligently with empathy and, although with a natural progression in her dementia, she is constantly encouraged to be included in activities and treated with respect. She is offered choices, included and seems content.
28 March 2022
I cannot visit physically but keep in touch by phone and video and photographs. I cannot speak highly enough of the care, compassion and comfort my brother has the good fortune to enjoy at Croft House Care Home in Keighley. His good state of health and physical appearance are apparent as is the twinkle in his eyes at celebrations which he clearly enjoys. The staff work hard to engender the atmosphere and appearance of home and family in the presentation of rooms and the building and in relationships and show imagination and energy in the entertainment and activities to support interest and participation. I have power of attorney for my brother's health and welfare and the staff give regular updates on medication and his well-being and I feel my brother and I were extremely lucky to find Croft House and its happy, upbeat staff.
25 March 2022
Visited my auntie several times and always find the staff to be kind, caring and dedicated to the residents. It is reassuring to know our loved ones are in good care and would highly recommend this home.
22 March 2022
Not being part of a large group tells here. Management and staff caring for residents can't be bettered, in my opinion, and having one resident at 102-years of age is just one excellent example at Croft House.
08 March 2022
My dad is really settled and looks really well - he always tells us how good the staff are and how well they look after him. He loves the trips and the activities they do. I can't praise the place enough.
07 March 2022
The staff at Croft House Care Home go above and beyond and genuinely care for residents. As a family, we are so grateful for the care that is given. Activities and thoughtful interaction with all residents to keep them engaged and active are diverse and relevant for the residents allowing inclusivity for the ability of the residents. Always upbeat and happy around residents. We are grateful for the care given, Dad has an extended family thanks to the way he is treated.
07 March 2022
My gran has been a resident since 2019. She’s extremely happy here and the staff are absolutely outstanding! They all tell me how much they love her and they treat her like they would their own grandparent. Through Covid, it was terrible when we couldn’t see her but it made me feel better knowing she had these wonderful people looking after her. I truly couldn’t wish for a better place for my gran to live!
28 February 2022
Croft House Care Home are currently looking after my mum who has dementia. Her room is always clean, tidy and welcoming. My mum is well cared for and she always looks happy and content. I am always fully informed when there are any issues that need addressing. The staff are very friendly and make me feel at ease when visiting. I feel that they did everything they possibly could through the Covid pandemic to keep my mum safe and well. I would definitely recommend to anyone.
24 February 2022
From day one, it has to be one of the most efficient places I have witnessed from not just the management but from all the staff involved at Croft House Care Home, it has made my mum's move to a home a comforting one and even now, with a broken leg, the care she gets is second to none and I thank you all through what has been such a difficult time. Thanks.
24 February 2022
Our family were so relieved to find this outstanding care home. From the very first meeting we knew that it was the best place for my dad. The owners and all staff not only look after my dad but they care about him and treat him with respect at all times even though his dementia is progressing. It was crucial to my dad's best interests with his dementia that he had stimulation and whilst a lot of other homes stated that they did this, they actually did not. Croft House Care Home do exactly as they say on the tin! My dad had a heart attack and then caught Covid in hospital and so he returned to Croft House on palliative care. He came through this, unbelievably, and with dementia, and is still with us because the Croft House manager and staff would not give up on him. That is true care. This care home helps our family sleep at night knowing Dad is in the best place he could possibly be. Croft House always go above and beyond with their residents and this is what makes them stand out from all the rest.