Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Newline Care Home

stars
stars 27 September 2023
My mum moved into Newline in July this year. It wasn’t an easy decision to make, but it was the best decision for my mum's welfare as I had been looking after her for a number of years with the help of my daughters. I couldn’t wish for a better place for Mum to live at this time in her life. The staff are absolutely fantastic, they have activities going on daily to occupy them. We can visit whenever we like and are always greeted with open arms by whoever who opens the door to us. The residents all seem content and happy, and I know my mum is as she comments how much she loves it there every time I go see her, which is lovely to hear. The home is spotless and they have all their home comforts around them, I personally have taken some small furniture items and pictures for my mum's room to make it a bit more familiar for her. This was not an issue at all and the manager, who is brilliant, welcomed this. Cannot praise Newline and the staff enough, it really is a first class nursing home.
Review from Michelle J (Daughter of Resident/Service User)