Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Carr Croft Care Home

stars
stars 03 April 2025
Been to see my nan today and long as she's happy I'm happy I'm chuffed how far she has come as she has been threw a traumatic few months I'm glad she's settling in and getting on with everyone. Staff nice, place nice and area its clean and tidy only down side I would say is the place needs abit of a brighten up, the place needs a spray or plug ins or air as when I walked in I do agree with a couple of reviews about strong smell of urine and to also be abit more warm and welcoming even offer drinks to the customers who come to see there relatives. Overall id give the place 8/10 for the price per week I do think it is a tiny bit steep.
Review from C H (Granddaughter of Resident/Service User)
stars
stars 20 February 2023
I would like to thank the Carr Croft team of carers for their total dedication to their task of looking after the residents. My 57 year old special needs nephew has been a resident for over five years so I can provide this review to cover a long period. All the other residents are over 70 years old, some in their 90's. I have witnessed the care team working during ideal times and extremely difficult times, especially during the height of the Covid epidemic. Throughout the 2 - 3 year Covid period, the care home functioned fully due to the expert guidance of the manager and her devoted team. I am really happy that my nephew is residing at Carr Croft, he is so happy there.
Review from Les T (Uncle of Resident/Service User)
stars
stars 08 October 2018
My mother has stayed here twice recently and been happy both times. I don’t feel I need to worry whilst she’s there.
Review from Doreen D (Daughter of Resident/Service User)