Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Goldcrest House

stars
stars 23 April 2020
I experience a nice, safe, clean home where I am very safe and am very much looked after. The staff are very nice. I have a good life now though; I do arts and crafts, I do drama, I go out on activities, and I go to town to buy computer games. I have a very nice keyworker.
Review from P B (Resident / Service User)
stars
stars 23 April 2020
My experience is good. I am happy with the care. I have many friends in the household. I enjoy my time in the home. Staff support me to be independent; I like talking to people.
Review from D F (Resident / Service User)
stars
stars 23 March 2020
Fantastic service 100%. Everything 100% perfect! I am the mother of a service user.
Review from Sue N (Mother of Resident/Service User)
stars
stars 23 March 2020
Goldcrest House is run to an excellent standard and I am very satisfied with the way they provide care to all residents.
Review from A J (Mother of Resident/Service User)
stars
stars 16 July 2018
After viewing 11 homes for my son Goldcrest House was the right place! Perfect building to meet my Sons needs (blind, autism and SLD). The staff are so friendly, caring and professional. Conservatory, sensory room, gym, kitchen. Every aspect of my Sons disabilities and how they affect him and others around him is met. All staff have had to get used to caring for a blind person with additional disabilities and stick to a care plan, routines and boundaries. The person comes first all the time! My Son has settled lovely and made friends. He is safe 24/7 and I have built trust with the manager and staff and know if there were any problems they are instantly dealt with.
Review from Alison W (Mother of Resident/Service User)
stars
stars 28 October 2015
I have enjoyed my stay at the care home and enjoyed the activities I have been involved in. I have enjoyed things I have done in the community and had help for shopping and holidays that I have received.
Review from Mark C (Resident / Service User)
stars
stars 27 October 2015
Good support, good care, friendly staff give us good fun activities, personal programmes.
Review from Peter H (Resident / Service User)