Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
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Latest Reviews for Oak Tree House

stars
stars 10 February 2016
What a happy place this is! I would recommend it to anyone looking for somewhere to leave a loved one who has reached the stage where permanent care, or a short respite, is called for. The respect and attention they give to visitors is exceptional are rare. They have time for all of their
'residents' and quickly learn their likes, dislikes, favourite stories, memories, topics of conversation and, impressively, keep a record of that all staff can add to and study - everyone has low-days and, at such times, this knowledge bank is an exception tool to help lift a person who needs a little help to improve their state of mind. I have had a lot of experience with care homes (while working in education) and this is a stand-out destination for a loved one needing care. In fact, I always refer to it as "The Hotel". (I asked if I could take the chef home with me, the food is so good. Sadly, they would not let me.)
Review from Alan B (Nephew of Resident/Service User)