Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
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Latest Reviews for The Willows

stars
stars 21 July 2023
The Willows is situated in the lovely village of Burton Fleming. I visit my friend on a regular basis and have always found the management and staff very friendly and helpful. I am always made welcome and nothing is too much trouble. I can have meals with my friend anytime which is nice. The residents always look clean and tidy and are interacted with, by the staff, well. The manager has an open-door policy and is always available for a chat. I know if I had any concerns that they would be dealt with promptly as the manager welcomes concerns to make the home a better place for the residents to live in.
Review from Tracey M (Friend of Resident/Service User)