Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Priory Grange

stars
stars 30 January 2024
I took my dad into there for respite to see if we could get him to eat. He ended poorly so we moved him after 4 days due to not giving personal care at all. He had a fall the first night and had skin tears but they did not inform us of this. He was still in the same clothes and pull-up pad on the 4th day when we gave him personal care ourselves, to find his pad soaked in both urine and faeces. A lot of the staff are great but there was a particular senior who was rude to his family in front of my dad, I would not leave my dog there.
Review from T N (Daughter of Resident/Service User)