Submit a Review for Edmund House Care Home
98 - 108 Everest Road, Ashby, Scunthorpe, DN16 3EB
View Full Details of Edmund House Care HomeLatest Reviews for Edmund House Care Home
23 January 2025
Edmund House is a very well run care home. My mum has been living there for over two years now. I am extremely impressed with the standard of care from all the staff I have encountered. Mum tells me regularly that she likes it there and that she feels safe. The carers make me feel welcome every time I visit, and they always make time to say hello. The facilities are well-maintained to a high standard of cleanliness. The food is second to none. I know the chef tries hard to accommodate residents' tastes. Visitors are able to help themselves to hot drinks in the dining room. There is a fantastic activities programme for all the residents and the team try really hard to include everybody. Mum enjoys and takes part in as many activities as she can. Well done, Edmund House. Keep up the great work!
10 January 2025
I cannot recommend Edmund House Care Home in Ashby, Scunthorpe, highly enough. After searching tirelessly for the right care home and feeling let down by others, I was instantly reassured by the warm and welcoming environment here. The staff are absolutely fantastic, going above and beyond to provide exceptional care and ensure residents feel respected and at home. The care and environment are truly second to none, creating a place where residents can thrive. The activities offered are fantastic, and tailored to engage and bring joy to everyone involved. It's clear how happy and content the residents are, and the smiles on their faces say it all. If you're seeking a care home that delivers outstanding care in a vibrant and supportive community, Edmund House is the perfect choice. It has been a huge relief and a joy to find such a wonderful place for my loved one. This is a magical care home full of happiness and care. Thank you to all the staff who have welcomed my mum with open arms.
26 November 2024
I moved mum to Edmund House in September 2024 after her previous care home went downhill. If only I'd known the difference it would make to her I would have done it months earlier! She has got her spark back and has settled so well there. The endless activities that they put on help to stimulate her and I truly feel that I am getting a little bit of my mum back...thank you to all the staff for their care and compassion.
13 November 2024
Mum became a resident in December 2024. I have nothing but praise for the staff management environment of Edmond House. All residents are treated as individuals with dignity and tenderness mum thrives on the hugs and attention from the carers. I have not seen her smile so much for a long time. All activities of daily living are of a high standard. Relative activities and exclusions are an added bonus. The dining room is always well presented and nutrition needs are met. Thank you to all involved in mum's care.
11 October 2024
Edmund House - the staff are just wonderful caring, respectful, kind and helpful. Always there for any questions, plenty of daily activities and even though mum cannot participate they always try and involve her as much as they can. We are lucky to have Edmund House looking after her.
09 October 2024
Really appreciate the staff organising swimming for my relative. Nothing is too much trouble and the food is outstanding.
01 August 2024
My lifelong friend has come to live with you recently and I have been visiting her every week since. I have found the care home to be spotlessly clean very friendly and all the staff very caring. I cannot comment on food or cost but everything else I find to be excellent.
29 July 2024
Very impressed with the helpfulness and kindness of all the staff. Very efficient, spotlessly clean and a caring environment. I have only made two visits to the care home but have been really impressed with what I have seen.
11 July 2024
My aunt has been a resident for the past 6 months. Although she was anxious and unsettled at first, the friendly and caring nature of all the staff, soon put her at ease. The residents are allowed freedom of movement as if they were in their 'own' home. There is a communal lounge for gatherings, as well as private areas for some quiet recreation and calm. All residents are encouraged to take part in the many activities the 'entertainment' team organise. Led by the Manager the activities can be fun, creative, and quizzical - all aimed at stimulating the residents; it's great to see so many smiles on their faces. As a visitor, I am always made welcome. There is always someone around at the Reception area to make entering and leaving the building a smooth process, whilst also being secure. My aunt enjoys the food on offer at meal times, so much that her clothes are getting tighter...! All the carers/staff have been amazing with my aunt and truly care about the very important job that they do!
19 April 2024
Our 101-year-old Mother recently passed peacefully away at Edmund House Care Home after spending a year in their excellent care. During that time, Mum was treated with dignity, compassion and loving care. My sister and I were impressed with the high standards set by the home. It is spotlessly clean and the decor is fresh and modern. The staff couldn't do enough to accommodate Mum's dietary needs and there was always an endless supply of tea and cake! Everyone was professional and diligent but also cheery and warm. We were made to feel welcome when we visited (usually daily) and Mum and our family were treated to a wonderful private birthday tea party on her 101st birthday. When Mum was nearing the end, the senior staff took time to explain to us what was happening, allowing us to be with her as she passed. We will not forget the kindness and compassion of all of the staff at Edmund House - Mum was comfortable throughout and we were looked after wonderfully too.
10 April 2024
Mum loves going to Edmund House for respite care and open days. The home is clean and tidy and she finds the staff very warm and welcoming. Nothing is too much trouble. Mum loves the coffee mornings and farm days when the alpacas and animals visit and loves to visit the home for summer and Christmas fayres. The food is lovely, the staff are very kind and activities are fun and varied.
11 March 2024
Very friendly and knowledgeable staff with lots of fantastic activities to fill their day. Clean and warm environment with a relaxing atmosphere for residents and visitors. Definitely a recommendation for people looking for outstanding and personalised care.
08 January 2024
My father went for respite care after being in hospital. From the moment he arrived, he felt looked after and reassured. I can genuinely say the staff were wonderful with him, nothing was too much trouble. They managed to get him independent again and more like his normal self. They treated him like an adult that needed care and were not patronizing at any time. Many thanks to everyone.
05 January 2024
The staff at Edmund House provide a memorable and amazing experience for its residents including my parents. The activities they provide all year but more so Christmas is truly first class and they go above and beyond.
08 December 2023
My husband has such excellent care from really caring staff. Nothing was too much trouble for them to do for him and me. The place was really beautifully presented, and everywhere was super clean. The food was very nice, with really good selections.
24 October 2023
My father was in this home for 12 months, during that time he was given the wrong insulin (another resident's). When we told the home the senior person for that side was not interested, other than to say it was a one-off (a recurring theme). From July to the point he left, he was forced to use a bedpan and we were given numerous reasons for this, now at the point of him starting to being made to use the bedpan he came off his legs and was no longer mobile and was being hoisted into a chair during the day. We were told he would get a toilet sling in July, this never materialised and when we inquired why, were told a few different reasons; 1. The toilet sling is taking a long time to come but we were not to worry because another resident upstairs was waiting also, 2. It was not BUPA policy to use a toilet sling, 3. It was unsafe to put him on either the commode or toilet so he had to use a bedpan. There were a lot more problems. We were lied to by the floor senior on multiple occasions.
21 August 2023
This was my first experience of a care home and that of my mum. She had never even spent a night in hospital in her 95 years and I wondered how she would cope following a fall. She spent 3 weeks at Edmund House and the experience was wonderful for her. All the staff were so caring and she was stimulated both by the staff and the company. She made new friends and was very torn when it was time to return home. Her experience was positive in every way and she improved her mobility enormously whilst there. We would both like to thank all the staff for their dignified caring and all the laughs along the way. I couldn’t recommend Edmund House highly enough.
03 July 2023
Edmund House is a fantastic example of how the elderly should be looked after! The home is clean and well equipped. The residents' rooms are modern, clean and spacious and have everything required in them. The staff are all extremely experienced, friendly and professional; they work very hard together, like one big family, to provide help and assistance whenever requested and are instrumental in the residents always being happy! My mother has several complex medical issues and is currently residing there, the staff made sure that they had all of the required specialist equipment required to care for her without compromise. The team make sure everyday she is comfortable and happy, they provide endless amounts of reassurance for her and are assisting my mum to continue her final months with dignity and respect. Mum is very happy there and feels welcome and loved, this is a great comfort and is appreciated by all my family. We really could not ask for more. Thank you all so much.
30 June 2023
Edmund House Care Home is always well presented, clean and visually stimulating. Staff are welcoming, approachable and helpful. Dad is extremely well supported with his physical, mental and emotional wellbeing, while being encouraged to maintain his independence where possible. Staff respond quickly to resolve matters if Dad expresses any concern. There is a good range of activities and the choice to engage in what he wishes to. Staff continue to introduce Dad to new residents and experiences to extend his socialisation. He likes having lunch in the restaurant and to share his dining experience with other residents, where staff support with choice and catering to diabetic diets. I feel Dad is safe and well looked after, while the home provides a personal experience within a community setting. The staff and management have responded very quickly when Dad has been ill and alerted relevant professionals to gain a timely optimum health care outcome.
19 June 2023
I take my partner to Edmund House regularly to take part in their open days, coffee mornings and community activities. It allows a little respite and my partner is able to socialise with residents, families and staff. The atmosphere is always very welcoming, the staff are happy to help and nothing seems too much trouble. The residents are always happy and there are always fun activities going on from farm animals in the garden, sing-alongs or drumming, coffee mornings, craft activities and much more. Everyone seems happy and well cared for and the home is always clean and tidy. We look forward to our visits.
Latest Reviews for Edmund House Care Home
23 January 2025
Edmund House is a very well run care home. My mum has been living there for over two years now. I am extremely impressed with the standard of care from all the staff I have encountered. Mum tells me regularly that she likes it there and that she feels safe. The carers make me feel welcome every time I visit, and they always make time to say hello. The facilities are well-maintained to a high standard of cleanliness. The food is second to none. I know the chef tries hard to accommodate residents' tastes. Visitors are able to help themselves to hot drinks in the dining room. There is a fantastic activities programme for all the residents and the team try really hard to include everybody. Mum enjoys and takes part in as many activities as she can. Well done, Edmund House. Keep up the great work!
10 January 2025
I cannot recommend Edmund House Care Home in Ashby, Scunthorpe, highly enough. After searching tirelessly for the right care home and feeling let down by others, I was instantly reassured by the warm and welcoming environment here. The staff are absolutely fantastic, going above and beyond to provide exceptional care and ensure residents feel respected and at home. The care and environment are truly second to none, creating a place where residents can thrive. The activities offered are fantastic, and tailored to engage and bring joy to everyone involved. It's clear how happy and content the residents are, and the smiles on their faces say it all. If you're seeking a care home that delivers outstanding care in a vibrant and supportive community, Edmund House is the perfect choice. It has been a huge relief and a joy to find such a wonderful place for my loved one. This is a magical care home full of happiness and care. Thank you to all the staff who have welcomed my mum with open arms.
26 November 2024
I moved mum to Edmund House in September 2024 after her previous care home went downhill. If only I'd known the difference it would make to her I would have done it months earlier! She has got her spark back and has settled so well there. The endless activities that they put on help to stimulate her and I truly feel that I am getting a little bit of my mum back...thank you to all the staff for their care and compassion.
13 November 2024
Mum became a resident in December 2024. I have nothing but praise for the staff management environment of Edmond House. All residents are treated as individuals with dignity and tenderness mum thrives on the hugs and attention from the carers. I have not seen her smile so much for a long time. All activities of daily living are of a high standard. Relative activities and exclusions are an added bonus. The dining room is always well presented and nutrition needs are met. Thank you to all involved in mum's care.
11 October 2024
Edmund House - the staff are just wonderful caring, respectful, kind and helpful. Always there for any questions, plenty of daily activities and even though mum cannot participate they always try and involve her as much as they can. We are lucky to have Edmund House looking after her.
09 October 2024
Really appreciate the staff organising swimming for my relative. Nothing is too much trouble and the food is outstanding.
01 August 2024
My lifelong friend has come to live with you recently and I have been visiting her every week since. I have found the care home to be spotlessly clean very friendly and all the staff very caring. I cannot comment on food or cost but everything else I find to be excellent.
29 July 2024
Very impressed with the helpfulness and kindness of all the staff. Very efficient, spotlessly clean and a caring environment. I have only made two visits to the care home but have been really impressed with what I have seen.
11 July 2024
My aunt has been a resident for the past 6 months. Although she was anxious and unsettled at first, the friendly and caring nature of all the staff, soon put her at ease. The residents are allowed freedom of movement as if they were in their 'own' home. There is a communal lounge for gatherings, as well as private areas for some quiet recreation and calm. All residents are encouraged to take part in the many activities the 'entertainment' team organise. Led by the Manager the activities can be fun, creative, and quizzical - all aimed at stimulating the residents; it's great to see so many smiles on their faces. As a visitor, I am always made welcome. There is always someone around at the Reception area to make entering and leaving the building a smooth process, whilst also being secure. My aunt enjoys the food on offer at meal times, so much that her clothes are getting tighter...! All the carers/staff have been amazing with my aunt and truly care about the very important job that they do!
19 April 2024
Our 101-year-old Mother recently passed peacefully away at Edmund House Care Home after spending a year in their excellent care. During that time, Mum was treated with dignity, compassion and loving care. My sister and I were impressed with the high standards set by the home. It is spotlessly clean and the decor is fresh and modern. The staff couldn't do enough to accommodate Mum's dietary needs and there was always an endless supply of tea and cake! Everyone was professional and diligent but also cheery and warm. We were made to feel welcome when we visited (usually daily) and Mum and our family were treated to a wonderful private birthday tea party on her 101st birthday. When Mum was nearing the end, the senior staff took time to explain to us what was happening, allowing us to be with her as she passed. We will not forget the kindness and compassion of all of the staff at Edmund House - Mum was comfortable throughout and we were looked after wonderfully too.
10 April 2024
Mum loves going to Edmund House for respite care and open days. The home is clean and tidy and she finds the staff very warm and welcoming. Nothing is too much trouble. Mum loves the coffee mornings and farm days when the alpacas and animals visit and loves to visit the home for summer and Christmas fayres. The food is lovely, the staff are very kind and activities are fun and varied.
11 March 2024
Very friendly and knowledgeable staff with lots of fantastic activities to fill their day. Clean and warm environment with a relaxing atmosphere for residents and visitors. Definitely a recommendation for people looking for outstanding and personalised care.
08 January 2024
My father went for respite care after being in hospital. From the moment he arrived, he felt looked after and reassured. I can genuinely say the staff were wonderful with him, nothing was too much trouble. They managed to get him independent again and more like his normal self. They treated him like an adult that needed care and were not patronizing at any time. Many thanks to everyone.
05 January 2024
The staff at Edmund House provide a memorable and amazing experience for its residents including my parents. The activities they provide all year but more so Christmas is truly first class and they go above and beyond.
08 December 2023
My husband has such excellent care from really caring staff. Nothing was too much trouble for them to do for him and me. The place was really beautifully presented, and everywhere was super clean. The food was very nice, with really good selections.
24 October 2023
My father was in this home for 12 months, during that time he was given the wrong insulin (another resident's). When we told the home the senior person for that side was not interested, other than to say it was a one-off (a recurring theme). From July to the point he left, he was forced to use a bedpan and we were given numerous reasons for this, now at the point of him starting to being made to use the bedpan he came off his legs and was no longer mobile and was being hoisted into a chair during the day. We were told he would get a toilet sling in July, this never materialised and when we inquired why, were told a few different reasons; 1. The toilet sling is taking a long time to come but we were not to worry because another resident upstairs was waiting also, 2. It was not BUPA policy to use a toilet sling, 3. It was unsafe to put him on either the commode or toilet so he had to use a bedpan. There were a lot more problems. We were lied to by the floor senior on multiple occasions.
21 August 2023
This was my first experience of a care home and that of my mum. She had never even spent a night in hospital in her 95 years and I wondered how she would cope following a fall. She spent 3 weeks at Edmund House and the experience was wonderful for her. All the staff were so caring and she was stimulated both by the staff and the company. She made new friends and was very torn when it was time to return home. Her experience was positive in every way and she improved her mobility enormously whilst there. We would both like to thank all the staff for their dignified caring and all the laughs along the way. I couldn’t recommend Edmund House highly enough.
03 July 2023
Edmund House is a fantastic example of how the elderly should be looked after! The home is clean and well equipped. The residents' rooms are modern, clean and spacious and have everything required in them. The staff are all extremely experienced, friendly and professional; they work very hard together, like one big family, to provide help and assistance whenever requested and are instrumental in the residents always being happy! My mother has several complex medical issues and is currently residing there, the staff made sure that they had all of the required specialist equipment required to care for her without compromise. The team make sure everyday she is comfortable and happy, they provide endless amounts of reassurance for her and are assisting my mum to continue her final months with dignity and respect. Mum is very happy there and feels welcome and loved, this is a great comfort and is appreciated by all my family. We really could not ask for more. Thank you all so much.
30 June 2023
Edmund House Care Home is always well presented, clean and visually stimulating. Staff are welcoming, approachable and helpful. Dad is extremely well supported with his physical, mental and emotional wellbeing, while being encouraged to maintain his independence where possible. Staff respond quickly to resolve matters if Dad expresses any concern. There is a good range of activities and the choice to engage in what he wishes to. Staff continue to introduce Dad to new residents and experiences to extend his socialisation. He likes having lunch in the restaurant and to share his dining experience with other residents, where staff support with choice and catering to diabetic diets. I feel Dad is safe and well looked after, while the home provides a personal experience within a community setting. The staff and management have responded very quickly when Dad has been ill and alerted relevant professionals to gain a timely optimum health care outcome.
19 June 2023
I take my partner to Edmund House regularly to take part in their open days, coffee mornings and community activities. It allows a little respite and my partner is able to socialise with residents, families and staff. The atmosphere is always very welcoming, the staff are happy to help and nothing seems too much trouble. The residents are always happy and there are always fun activities going on from farm animals in the garden, sing-alongs or drumming, coffee mornings, craft activities and much more. Everyone seems happy and well cared for and the home is always clean and tidy. We look forward to our visits.