Latest Reviews for Borrage House
26 February 2025
The care of my sister is wonderful. She is settled and loves everything about Borrage House. The staff, the food, and other residents. She likes to go in the pleasant dining room for her meals which she thoroughly enjoys. Yesterday, a carer accompanied by his little dog, Honey, sang a variety of songs and was well received by everyone. Borrage has such a relaxed atmosphere. We are so grateful for their excellent care of my beloved sister.
13 February 2025
As I'm sure it's true for many families, we sought care at Borrage House under difficult circumstances. My research flagged up rave reviews for the caring attitude of the staff and I couldn't agree more. Every member of staff, front and back of house has shown kindness and professionalism and nothing is ever too much trouble. They have fully supported my mum to enable her to settle in quickly. Which amazingly she has! The room is clean and comfortable. The food is excellent, beautifully presented and always piping hot. There's a great range of activities. I'm welcomed at any time of the day and there is always an air of calm. It really does feel like a large family. Any medical needs are quickly recognised and prompt attention is given by the visiting GP practice. I wouldn't hesitate to recommend Borrage House and can't thank everyone enough for all they do. Mum is safe and well looked after and this week she described her experience of living there as "brilliant!"
25 October 2024
The staff at Borrage House are very kind and friendly and nothing is too much trouble. The place is clean and tidy and well-run. There are activities every day for residents to occupy themselves with spacious day rooms to congregate in.
19 September 2024
My mother was in for respite care. We thought the original assessment was very professional and detailed. The home was very clean and well-run. The carers were very friendly and diligent. There was a welcoming, friendly atmosphere. The staff were very efficient in dispensing medication. My mother enjoyed the meals provided.
05 September 2024
The best choice we made for my mother. Staff, service and all facilities keep my mother in a very happy place. It's a nice feeling knowing how safe my mother is in Borrage House. Well done to all involved.
19 July 2024
The experience I have had no unpleasantness just really good nursing home including kitchen staff, nursing staff, laundry staff. Well done everybody.
22 May 2024
The staff at Borrage House are first class. They go out of their way to ensure residents are cared for in every respect and to support me, as a wife of a resident. They are introducing new activities e.g gardening (my husband told them he had an interest in this) and are taking residents to a garden centre to choose plants etc.
14 November 2023
My mother has been a resident at Borrage House Care Home for two years plus and in all that time, she has received kind, caring and loving attention. Borrage House Care Home has a warm, friendly and welcoming atmosphere and the staff are always most obliging and helpful. We, as a family, are very happy and grateful that our mother is safe and well looked after at Borrage House.
04 September 2023
My Mum arrived early July at Borrage House after a long battle with frailty and poor mobility, for her safety as a family we chose Borrage House. We were very reluctant to make the decision but so pleased we chose Borrage House after doing lots of research of care homes in the area. Mum has settled in well and is doing so much better. She is well cared for, has a lovely room and loves the food! The staff are caring and helpful from the cleaners to the carers, the admin and the management. As a family we now have peace of mind and that is priceless for us. If Mum is happy then so are we. I absolutely recommend anyone to consider Borrage House and their wonderful team if they find themselves in the position of looking for a care facility that really does focus on care of their family members.
01 September 2023
Mum was in Borrage House for nearly ten years. She was happy and settled there, mainly due to the dedication of the staff and the consideration of Mum's needs. The activities she enjoyed most were the weekly quiz and the visits from the animals and birds. When it came time for her passing, the carers provided support above and beyond their call of duty. They created a calm and peaceful environment in her room, which was a comfort for our family. We would highly recommend Borrage House.
30 June 2023
Our mother recently joined Borrage House, having been diagnosed with Alzheimer's. She has been taken under the wing of the staff who have been very kind and welcoming. The communication has been great and we can go and visit whenever we like. The staff are respectful and friendly to residents and the activities they do are well thought out and engaging. It was a difficult decision to put her into a care home but we couldn't have chosen a better place for her. A real home from home where she is safe and very well looked after.
10 May 2023
Mum has been looked after by Borrage for over 8 years and we could not have found a happier and more comfortable home to suit Mum’s needs both medical and for day-to-day care. The staff throughout that period have been diligent, friendly and cheerful even when Mum could sometimes be quite awkward. Their ongoing communication especially with the manager has been so helpful at often difficult times. I would happily recommend Ripon Anchor Home.
17 April 2023
Our step-mum was a resident of Borrage House for five years, sadly she had been diagnosed with dementia, just annoying to her at first, but as things progressed she needed more and more help to maintain a lifestyle of some dignity and comfort. All of this was provided by an excellent team of carers. She was a determined and outspoken lady who had been an R.A.F. officer, but at all times she was shown utmost respect and understanding. No more praise can be given for her care. Finally when it came time to say goodbye, once again the carers rose to the occasion and provided a calm and peaceful setting in her own room. Again words cannot say our thanks.
09 March 2023
My wife needed respite care after falling and breaking her hip. She was in Borrage House for about three months. She was very well looked after. The staff were always cheerful and friendly and helped her in many ways. I liked the overall atmosphere of the home.
09 December 2022
My mum spent her last three months at Borrage House and I would recommend them without hesitation to anyone looking for somewhere for a family member. All of the staff are absolutely amazing - from managers to ancillary staff and all in between. Everyone is kind, caring and compassionate and as I visited often at random times, not only did I feel they cared for my mum, but I also saw how happy the other residents are and how well the staff know each individual. I cannot rate them highly enough - amazing!
03 October 2022
My gran lived at Borrage House for a few months and the time she was there, she was very well looked after and she loved living there! The staff are wonderful and caring and the home itself is nice!
18 August 2022
Since making the move in May from one care facility in her home town of London to Borrage House (to be nearer two of her children), the change in Mum has been incredible. Before, she hardly walked and ate very little (mainly supplements) and often seemed sad. Now, it's a case of slowing her down, empty plates and happiness! The key is the staff and care and affection Mum gets, which is worth its weight in gold. The interaction she has with them, I've witnessed first hand and it's created a spark in Mum that I haven't seen in her for some time. All members of the family have commented on this, and long may it continue.
19 July 2022
The staff were excellent at settling Mum into her new home. She was very anxious, but the manager and her team went that extra mile to make her transition a happy one. Everyone took the time to get to know her individual needs and to put her at ease. She absolutely loves the food and is taking part in the activities that are offered and I know that she is in safe and respectful hands. Thank you.
16 May 2022
I would like to express our special thanks to all the staff we encountered on our first and subsequent visits to Borrage House. They are a credit to you. My mother was taken there on Friday 6th May at such short notice, after a real slow down in her health again. It was the response of Borrage and social services that made this move possible. I know it is the right move for Mother and has left me reassured about her well being, well into the future, she will be 98 years old in a few days time. The facilities that this home offers are really high standards and together with super staff and management, it is the perfect place for my dear mother. Finally, I would like to place on record my special thanks to the manager and her assistant manager.
05 April 2022
Borrage House is amazing. The care they give to the residents and the families is incredible. They have such a wonderful team, so caring and thoughtful and always have the resident's best interests at heart. I can't thank Borrage House enough for the care and support they have given to us as a family.
Latest Reviews for Borrage House
26 February 2025
The care of my sister is wonderful. She is settled and loves everything about Borrage House. The staff, the food, and other residents. She likes to go in the pleasant dining room for her meals which she thoroughly enjoys. Yesterday, a carer accompanied by his little dog, Honey, sang a variety of songs and was well received by everyone. Borrage has such a relaxed atmosphere. We are so grateful for their excellent care of my beloved sister.
13 February 2025
As I'm sure it's true for many families, we sought care at Borrage House under difficult circumstances. My research flagged up rave reviews for the caring attitude of the staff and I couldn't agree more. Every member of staff, front and back of house has shown kindness and professionalism and nothing is ever too much trouble. They have fully supported my mum to enable her to settle in quickly. Which amazingly she has! The room is clean and comfortable. The food is excellent, beautifully presented and always piping hot. There's a great range of activities. I'm welcomed at any time of the day and there is always an air of calm. It really does feel like a large family. Any medical needs are quickly recognised and prompt attention is given by the visiting GP practice. I wouldn't hesitate to recommend Borrage House and can't thank everyone enough for all they do. Mum is safe and well looked after and this week she described her experience of living there as "brilliant!"
25 October 2024
The staff at Borrage House are very kind and friendly and nothing is too much trouble. The place is clean and tidy and well-run. There are activities every day for residents to occupy themselves with spacious day rooms to congregate in.
19 September 2024
My mother was in for respite care. We thought the original assessment was very professional and detailed. The home was very clean and well-run. The carers were very friendly and diligent. There was a welcoming, friendly atmosphere. The staff were very efficient in dispensing medication. My mother enjoyed the meals provided.
05 September 2024
The best choice we made for my mother. Staff, service and all facilities keep my mother in a very happy place. It's a nice feeling knowing how safe my mother is in Borrage House. Well done to all involved.
19 July 2024
The experience I have had no unpleasantness just really good nursing home including kitchen staff, nursing staff, laundry staff. Well done everybody.
22 May 2024
The staff at Borrage House are first class. They go out of their way to ensure residents are cared for in every respect and to support me, as a wife of a resident. They are introducing new activities e.g gardening (my husband told them he had an interest in this) and are taking residents to a garden centre to choose plants etc.
14 November 2023
My mother has been a resident at Borrage House Care Home for two years plus and in all that time, she has received kind, caring and loving attention. Borrage House Care Home has a warm, friendly and welcoming atmosphere and the staff are always most obliging and helpful. We, as a family, are very happy and grateful that our mother is safe and well looked after at Borrage House.
04 September 2023
My Mum arrived early July at Borrage House after a long battle with frailty and poor mobility, for her safety as a family we chose Borrage House. We were very reluctant to make the decision but so pleased we chose Borrage House after doing lots of research of care homes in the area. Mum has settled in well and is doing so much better. She is well cared for, has a lovely room and loves the food! The staff are caring and helpful from the cleaners to the carers, the admin and the management. As a family we now have peace of mind and that is priceless for us. If Mum is happy then so are we. I absolutely recommend anyone to consider Borrage House and their wonderful team if they find themselves in the position of looking for a care facility that really does focus on care of their family members.
01 September 2023
Mum was in Borrage House for nearly ten years. She was happy and settled there, mainly due to the dedication of the staff and the consideration of Mum's needs. The activities she enjoyed most were the weekly quiz and the visits from the animals and birds. When it came time for her passing, the carers provided support above and beyond their call of duty. They created a calm and peaceful environment in her room, which was a comfort for our family. We would highly recommend Borrage House.
30 June 2023
Our mother recently joined Borrage House, having been diagnosed with Alzheimer's. She has been taken under the wing of the staff who have been very kind and welcoming. The communication has been great and we can go and visit whenever we like. The staff are respectful and friendly to residents and the activities they do are well thought out and engaging. It was a difficult decision to put her into a care home but we couldn't have chosen a better place for her. A real home from home where she is safe and very well looked after.
10 May 2023
Mum has been looked after by Borrage for over 8 years and we could not have found a happier and more comfortable home to suit Mum’s needs both medical and for day-to-day care. The staff throughout that period have been diligent, friendly and cheerful even when Mum could sometimes be quite awkward. Their ongoing communication especially with the manager has been so helpful at often difficult times. I would happily recommend Ripon Anchor Home.
17 April 2023
Our step-mum was a resident of Borrage House for five years, sadly she had been diagnosed with dementia, just annoying to her at first, but as things progressed she needed more and more help to maintain a lifestyle of some dignity and comfort. All of this was provided by an excellent team of carers. She was a determined and outspoken lady who had been an R.A.F. officer, but at all times she was shown utmost respect and understanding. No more praise can be given for her care. Finally when it came time to say goodbye, once again the carers rose to the occasion and provided a calm and peaceful setting in her own room. Again words cannot say our thanks.
09 March 2023
My wife needed respite care after falling and breaking her hip. She was in Borrage House for about three months. She was very well looked after. The staff were always cheerful and friendly and helped her in many ways. I liked the overall atmosphere of the home.
09 December 2022
My mum spent her last three months at Borrage House and I would recommend them without hesitation to anyone looking for somewhere for a family member. All of the staff are absolutely amazing - from managers to ancillary staff and all in between. Everyone is kind, caring and compassionate and as I visited often at random times, not only did I feel they cared for my mum, but I also saw how happy the other residents are and how well the staff know each individual. I cannot rate them highly enough - amazing!
03 October 2022
My gran lived at Borrage House for a few months and the time she was there, she was very well looked after and she loved living there! The staff are wonderful and caring and the home itself is nice!
18 August 2022
Since making the move in May from one care facility in her home town of London to Borrage House (to be nearer two of her children), the change in Mum has been incredible. Before, she hardly walked and ate very little (mainly supplements) and often seemed sad. Now, it's a case of slowing her down, empty plates and happiness! The key is the staff and care and affection Mum gets, which is worth its weight in gold. The interaction she has with them, I've witnessed first hand and it's created a spark in Mum that I haven't seen in her for some time. All members of the family have commented on this, and long may it continue.
19 July 2022
The staff were excellent at settling Mum into her new home. She was very anxious, but the manager and her team went that extra mile to make her transition a happy one. Everyone took the time to get to know her individual needs and to put her at ease. She absolutely loves the food and is taking part in the activities that are offered and I know that she is in safe and respectful hands. Thank you.
16 May 2022
I would like to express our special thanks to all the staff we encountered on our first and subsequent visits to Borrage House. They are a credit to you. My mother was taken there on Friday 6th May at such short notice, after a real slow down in her health again. It was the response of Borrage and social services that made this move possible. I know it is the right move for Mother and has left me reassured about her well being, well into the future, she will be 98 years old in a few days time. The facilities that this home offers are really high standards and together with super staff and management, it is the perfect place for my dear mother. Finally, I would like to place on record my special thanks to the manager and her assistant manager.
05 April 2022
Borrage House is amazing. The care they give to the residents and the families is incredible. They have such a wonderful team, so caring and thoughtful and always have the resident's best interests at heart. I can't thank Borrage House enough for the care and support they have given to us as a family.