Submit a Review for Saint Cecilia's Care Home
19/21 Stepney Road, Scarborough, YO12 5BN
View Full Details of Saint Cecilia's Care HomeLatest Reviews for Saint Cecilia's Care Home
23 April 2024
I visit my friend who lives here usually weekly. The carers are always welcoming and happy to help. The patience and the way they look after residents who are often in distress are second to none. They all do an amazing job - the manager is around and involved in activities in and out of the home and is always happy to help or answer any questions.
07 December 2023
This is the third home where my husband has been a resident since his dementia worsened and it is so much better than the previous ones. At last I a free from worry about his well-being in the hands of the best staff imaginable in every respect. Equally, the management is of the highest standard. This is a real 'home from home' and my husband is as safe and content as he possibly can be.
22 September 2023
My mum has now been a resident for almost three months. During each of my visits, I have found the staff to be very engaging with the residents. All staff have been helpful and kind to myself and to other relatives who have visited Mum. Nothing has been too much trouble and the staff are proactive at keeping me informed how Mum is. She has had a wonderful smile on her face on the outings she has been on, which is very reassuring for me.
19 September 2023
It’s never easy for family members to take the decision that a loved one needs the extra help and security that a care home brings. Mum joined the St Cecilia’s family in February 2023 and since that very first difficult day, I have been impressed and humbled by the staff’s care, thoughtfulness and professionalism. They constantly strive to make life as best as it can be for all the residents, always treating them as individuals and finding just the right activity to brighten up their day. The home and residents are always spotless, huge credit to those who maintain that momentous task. Meals look and smell both delicious and nutritious, and fussier tastes catered for (birthday cakes are fabulous!) The managing and admin staff are thoughtful, approachable and communicate well. The staff are always happy, welcoming and accommodating whenever I visit, alone or with younger family members. I’m so grateful and pleased to have St Cecilia’s to help me as we navigate Mum’s dementia journey.
31 August 2023
The first time one enters the building the kind welcome from staff soothes and settles visitors immediately. The homely atmosphere, where every possible comfort is available, makes family members happy to know that all is safe and well for their family loved one. A wide range of amazing activities brings smiles and joy to so many residents. It's wonderful to see their responses to seeing and stroking animals and birds, enjoying marvellous singalongs and getting out in the community to take part in well-planned visits. The cooking staff/chefs create some delicious meals also, which are very amendable and nutritious. Finally, such caring staff offer kindness and respect to all resident. Each deserving medals for aptitude and care! Great. Thank you all. You're all a pleasure to be with.
28 June 2023
A perfect example of how a care home should be, the care and support both my friend and I received were exceptional. Each time I visited, it was unannounced, and each time, the staff were friendly and welcoming. The communication was excellent. The residents are so happy in their home environment with so many activities going on. The home is always spotlessly clean and free from odour. Sadly, my friend recently passed away; he received exceptional care with dignity until the end. I will miss the staff and residents; they have become 'friends'. Keep up the outstanding work St Cecilia',s and thank you for everything; I feel so lucky to have chosen you.
31 May 2023
I visit the care home often and at varying times of the day and evening. Staff are always friendly, bubbly and helpful. The staff have brilliant relationships with my friend, who is living at the home, as well as with others, which is evident each time I visit. My friend is supported to engage in activities that suit her. Whether that be out shopping on a one-to-one basis or with regular trips out of the home with the home's minibus. I have only good things to say about Saint Cecilia's and the happiness they bring to people's lives.
28 February 2022
My father has been in care since his diagnosis of vascular dementia over 8-years ago. He has stayed in three care homes, and so I have experience of care settings from this and can say that since moving to St Cecilias late last year, we have never been happier with the care afforded to Dad. He was in a much more restrictive environment prior to this, and as a result, his quality of life was very poor. Since moving in, he has changed in every way that had been of concern to us before. His standard of personal hygiene is literally 1000% improved, where previously he would go for weeks without a shower or bath, he gets one or two weekly now and quite happily despite the effects of his condition and he is regaining lost fitness because he is using stairs again after several years on the same floor. The staff are excellent. I am in no doubt that he is getting the best level of care and communication with the team is easy. Never once have I been unable to speak to someone about Dad.
15 February 2022
Staff excellent, very friendly and informative on arrival. Since moving into the home, his health has improved, personal hygiene has improved, and most importantly, his mental health - he is happier than he has been in a long time! Management presence during visits, answered any questions, very helpful and knowledgeable of my family member. The home was lovely, nice environment, nice music playing. Would recommend.
01 September 2021
I find all the staff very kind and helpful both to my husband and myself.
10 August 2021
Nice setting with a peaceful garden - very friendly staff.
10 March 2020
From initial viewings, moving in and now to being a resident and the family of a resident, I highly recommend St Cecilia's Care Home. The care is so person-centred and the staff truly care and embody all the values that the organisation promotes - safety, care and putting the person at the heart of everything they do. They have taken, and continue to take, such care and concern for our family member, getting to know her as an individual and understanding her dementia needs, what will make her happy and what could agitate her more. They treat all residents with the care and dignity they deserve! All staff management, carers, catering, housekeepers and maintenance have always been friendly, understanding and support us as a family too. The transition for someone to move into care is a very difficult and upsetting time and the St Cecilia's Group and Care Home have made us feel supported and cared for throughout. We have no hesitation in recommending their services.
05 August 2019
On the whole, the home is well run. The residents seem happy and all the staff are supportive. The staff listen to concerns and act accordingly. Regular meetings are held where family members can air their views and bring up any problems or anxieties they have.
04 May 2018
The staff are very caring and work hard to build relationships with the residents.
21 March 2018
For 2 1/2 years, my relative was resident in Saint Cecilia's Care Home where he was cared for very well by all staff who also extended support to his next of kin. All of which I fully commend. Sadly he was hospitalised for necessary treatment of physical ailments and was unable to return to the home as additional nursing care was not able to be catered for at the recently acquired nursing home I found this hard to understand when he was a long-standing resident. After an enforced hospital stay he is now 45 miles from Scarborough.
16 March 2018
Every care and attention was given to my husband during his respite stay. All the staff were really caring and went out of their way to make me welcome on my visits. Through all the attention, he has made wonderful progress and I can only reiterate by saying if he ever needed care again, I would not hesitate to book him into Saint Cecilia's. Many thanks
16 March 2018
My mother has lived at St Cecilia's Care Home since April 2016. She is in the advanced stages of dementia. When she first arrived she wanted to leave but the staff were kind and patient and eventually, she settled down. Most of the staff have been there a long time and the new ones are just as kind and caring. I like the way everything is homely. Beautiful gardens for the residents to use and easily accessible. A well-run place that gives the family peace of mind.
16 March 2018
Mum moved to Saint Cecilia's last September after visiting for daycare two days a week. She had got to the point when she needed additional support. After mum and myself got used to the home and staff for a few months of daycare, we found the transition to full time care the perfect option. Mum has a great room overlooking the main road, it's like a mini flat, bedroom and sitting room. The room has some of her own furniture, to instil a familiar environment. She enjoys the living space and company of the other residents now and calls it home. We treat it as her home and constantly calling and going out for short day trips and outings. We have a close contact with the staff and management regarding mums care and support. Constantly making adjustments to her physical and emotional needs. Mum is treated with dignity and respect, even though her Alzheimer’s condition is moderate but severe at times. Highly recommend this care home, warm and welcoming staff.
Latest Reviews for Saint Cecilia's Care Home
23 April 2024
I visit my friend who lives here usually weekly. The carers are always welcoming and happy to help. The patience and the way they look after residents who are often in distress are second to none. They all do an amazing job - the manager is around and involved in activities in and out of the home and is always happy to help or answer any questions.
07 December 2023
This is the third home where my husband has been a resident since his dementia worsened and it is so much better than the previous ones. At last I a free from worry about his well-being in the hands of the best staff imaginable in every respect. Equally, the management is of the highest standard. This is a real 'home from home' and my husband is as safe and content as he possibly can be.
22 September 2023
My mum has now been a resident for almost three months. During each of my visits, I have found the staff to be very engaging with the residents. All staff have been helpful and kind to myself and to other relatives who have visited Mum. Nothing has been too much trouble and the staff are proactive at keeping me informed how Mum is. She has had a wonderful smile on her face on the outings she has been on, which is very reassuring for me.
19 September 2023
It’s never easy for family members to take the decision that a loved one needs the extra help and security that a care home brings. Mum joined the St Cecilia’s family in February 2023 and since that very first difficult day, I have been impressed and humbled by the staff’s care, thoughtfulness and professionalism. They constantly strive to make life as best as it can be for all the residents, always treating them as individuals and finding just the right activity to brighten up their day. The home and residents are always spotless, huge credit to those who maintain that momentous task. Meals look and smell both delicious and nutritious, and fussier tastes catered for (birthday cakes are fabulous!) The managing and admin staff are thoughtful, approachable and communicate well. The staff are always happy, welcoming and accommodating whenever I visit, alone or with younger family members. I’m so grateful and pleased to have St Cecilia’s to help me as we navigate Mum’s dementia journey.
31 August 2023
The first time one enters the building the kind welcome from staff soothes and settles visitors immediately. The homely atmosphere, where every possible comfort is available, makes family members happy to know that all is safe and well for their family loved one. A wide range of amazing activities brings smiles and joy to so many residents. It's wonderful to see their responses to seeing and stroking animals and birds, enjoying marvellous singalongs and getting out in the community to take part in well-planned visits. The cooking staff/chefs create some delicious meals also, which are very amendable and nutritious. Finally, such caring staff offer kindness and respect to all resident. Each deserving medals for aptitude and care! Great. Thank you all. You're all a pleasure to be with.
28 June 2023
A perfect example of how a care home should be, the care and support both my friend and I received were exceptional. Each time I visited, it was unannounced, and each time, the staff were friendly and welcoming. The communication was excellent. The residents are so happy in their home environment with so many activities going on. The home is always spotlessly clean and free from odour. Sadly, my friend recently passed away; he received exceptional care with dignity until the end. I will miss the staff and residents; they have become 'friends'. Keep up the outstanding work St Cecilia',s and thank you for everything; I feel so lucky to have chosen you.
31 May 2023
I visit the care home often and at varying times of the day and evening. Staff are always friendly, bubbly and helpful. The staff have brilliant relationships with my friend, who is living at the home, as well as with others, which is evident each time I visit. My friend is supported to engage in activities that suit her. Whether that be out shopping on a one-to-one basis or with regular trips out of the home with the home's minibus. I have only good things to say about Saint Cecilia's and the happiness they bring to people's lives.
28 February 2022
My father has been in care since his diagnosis of vascular dementia over 8-years ago. He has stayed in three care homes, and so I have experience of care settings from this and can say that since moving to St Cecilias late last year, we have never been happier with the care afforded to Dad. He was in a much more restrictive environment prior to this, and as a result, his quality of life was very poor. Since moving in, he has changed in every way that had been of concern to us before. His standard of personal hygiene is literally 1000% improved, where previously he would go for weeks without a shower or bath, he gets one or two weekly now and quite happily despite the effects of his condition and he is regaining lost fitness because he is using stairs again after several years on the same floor. The staff are excellent. I am in no doubt that he is getting the best level of care and communication with the team is easy. Never once have I been unable to speak to someone about Dad.
15 February 2022
Staff excellent, very friendly and informative on arrival. Since moving into the home, his health has improved, personal hygiene has improved, and most importantly, his mental health - he is happier than he has been in a long time! Management presence during visits, answered any questions, very helpful and knowledgeable of my family member. The home was lovely, nice environment, nice music playing. Would recommend.
01 September 2021
I find all the staff very kind and helpful both to my husband and myself.
10 August 2021
Nice setting with a peaceful garden - very friendly staff.
10 March 2020
From initial viewings, moving in and now to being a resident and the family of a resident, I highly recommend St Cecilia's Care Home. The care is so person-centred and the staff truly care and embody all the values that the organisation promotes - safety, care and putting the person at the heart of everything they do. They have taken, and continue to take, such care and concern for our family member, getting to know her as an individual and understanding her dementia needs, what will make her happy and what could agitate her more. They treat all residents with the care and dignity they deserve! All staff management, carers, catering, housekeepers and maintenance have always been friendly, understanding and support us as a family too. The transition for someone to move into care is a very difficult and upsetting time and the St Cecilia's Group and Care Home have made us feel supported and cared for throughout. We have no hesitation in recommending their services.
05 August 2019
On the whole, the home is well run. The residents seem happy and all the staff are supportive. The staff listen to concerns and act accordingly. Regular meetings are held where family members can air their views and bring up any problems or anxieties they have.
04 May 2018
The staff are very caring and work hard to build relationships with the residents.
21 March 2018
For 2 1/2 years, my relative was resident in Saint Cecilia's Care Home where he was cared for very well by all staff who also extended support to his next of kin. All of which I fully commend. Sadly he was hospitalised for necessary treatment of physical ailments and was unable to return to the home as additional nursing care was not able to be catered for at the recently acquired nursing home I found this hard to understand when he was a long-standing resident. After an enforced hospital stay he is now 45 miles from Scarborough.
16 March 2018
Every care and attention was given to my husband during his respite stay. All the staff were really caring and went out of their way to make me welcome on my visits. Through all the attention, he has made wonderful progress and I can only reiterate by saying if he ever needed care again, I would not hesitate to book him into Saint Cecilia's. Many thanks
16 March 2018
My mother has lived at St Cecilia's Care Home since April 2016. She is in the advanced stages of dementia. When she first arrived she wanted to leave but the staff were kind and patient and eventually, she settled down. Most of the staff have been there a long time and the new ones are just as kind and caring. I like the way everything is homely. Beautiful gardens for the residents to use and easily accessible. A well-run place that gives the family peace of mind.
16 March 2018
Mum moved to Saint Cecilia's last September after visiting for daycare two days a week. She had got to the point when she needed additional support. After mum and myself got used to the home and staff for a few months of daycare, we found the transition to full time care the perfect option. Mum has a great room overlooking the main road, it's like a mini flat, bedroom and sitting room. The room has some of her own furniture, to instil a familiar environment. She enjoys the living space and company of the other residents now and calls it home. We treat it as her home and constantly calling and going out for short day trips and outings. We have a close contact with the staff and management regarding mums care and support. Constantly making adjustments to her physical and emotional needs. Mum is treated with dignity and respect, even though her Alzheimer’s condition is moderate but severe at times. Highly recommend this care home, warm and welcoming staff.