Submit a Review for Barchester Scarborough Hall Care Home
Mount View Avenue, Scarborough, YO12 4EW
View Full Details of Barchester Scarborough Hall Care HomeLatest Reviews for Barchester Scarborough Hall Care Home
24 February 2025
My husband had a good stay at Scarborough Hall. Although he was only on respite for a few days, the staff were very kind, friendly and caring. The food was lovely and the room was very pleasant and clean. The facilities in the room were accessible with help due to his lack of mobility the carers were happy to help.
10 September 2024
As always, when visiting my aunt, the staff are helpful and welcoming, the home, in general, is clean and comfortable and my aunt's room is always very tidy and welcoming. If I ever have a question it is answered straight away. My aunt is very happy which is my main concern.
29 August 2024
Friendly, kind staff, take great care of all residents and always welcome visitors with coffee and cake. We really appreciate all the wonderful things you do. Thank you.
09 July 2024
Everytime I go the staff are very friendly and clean they cannot do enough for everybody. The meals are good as well. It is also clean and tidy as well. Look after the people who need help drinks are also in the telly room. Thank you.
07 May 2024
Had a very good welcome and the help from the staff was superb. I was delighted to see how well the home upgrades have been carried out. Everything looks comfortable and the home is kept clean and warm. Gives me great comfort to know that my sister is getting so well looked after.
29 April 2024
Never thought I'd like it but I'm content and I'm stress-free, I've not felt like this in ages. I'm happy.
25 April 2024
A lovely, quiet place. Lovely and friendly. Staff are really friendly and caring.
25 April 2024
Very caring staff in all departments, i.e. good response to alarm and to make resident (husband) comfortable in wheelchair, along with a sense of humour chat on both sides. Well-kept gardens for residents to enjoy. Good food cooked on-site by the chef. Good choice menu. Requests for appointments, dentist, calls to GP and nurse have always been dealt with by teams in a professional manner. I visit nearly every day and have found the home offers a very happy atmosphere - thanks to all the staff I have come to know.
25 April 2024
My mum has lived at Barchester Scarborough Hall Care Home for six months, she has settled well. Mum is well cared for, nothing is too much trouble for the staff. They go above and beyond. The home is warm, cosy and clean. Thank you for everything you do. You are stars in sometimes difficult circumstances.
22 April 2024
Scarborough Hall is my dad’s first choice in respite care. Since January he has been in and out a few times. He’s due to go back in again soon and it’s a huge weight lifted knowing he’s safe. He’s always so happy when he returns. The Managers are always visible around the home, they are always up on the dementia floors helping out. Which is lovely to see. You don’t get that in many homes. My dad is looking forward to his return. Thank you all at Scarborough Hall.
16 April 2024
My husband has been a resident for 12 months, his dementia has accelerated in this time. 1. Residents spend most days sitting in the dining room dozing - no stimulation provided. 2. There are some excellent staff and some poor ones. Often they are very short of staff. 3. The manager is not there every day and no deputy, both usually in the office when present, not visible to staff and residents so unaware of what's happening. 4. Laundry/loss of clothes/damage to clothes. Careless mayhem. Disaster.
08 February 2024
My sister has had twelve good years at Barchester Scarborough Hall. She has suffered a lot in her life, at Scarborough Hall she is at home and safe. Her room is very comfortable, shelves put up for new family photos and her mug collection. I sleep at night because my sister is safe!
16 January 2024
I've found Scarborough Hall a very good nursing home with excellent staff and excellent facilities.
08 September 2023
A very nice home with excellent staff who are very friendly. The visitors' areas are comfortable and clean and very welcoming.
08 August 2023
Having been a resident for over eight years, the home is the best. I wouldn't want to be anywhere else.
02 August 2023
The home is always clean and Dad is well cared for. He enjoys his meals and cake. The staff are amazing, patient and kind which means a lot to our family. Dad's needs are met including days out and the activities are well prepared and enjoyable.
23 May 2023
Very good experience and lovely service. Excellent facilities for residents and visitors. They try to cater for all residents and involve them in loads of tasks.
18 May 2023
My mother has been in Scarborough Hall Care Home for a few months now and my family and I are extremely pleased with this placement. Everyone is always polite, friendly and helpful. The atmosphere in Scarborough Hall is always excellent. The facilities are first class, always clean and maintained to a very high standard. I haven't had a meal at the home but the menu is very impressive and the homemade snacks in the lounge are always excellent. I have left activities and safety/security categories blank because I have no experience with them but I am confident they will be excellent.
25 April 2023
I visit Scarborough Hall Care Home with 2-3 members of the church. We are always welcomed by staff who join us in the lounge prepared for us to do a small service. Residents are treated with great care and respect and always seem happy and cheerful. I would not hesitate in recommending Scarborough Hall to anyone considering care for a family member.
22 March 2023
We are very happy with the care home. The refit looks 5* and all the staff are lovely.
Latest Reviews for Barchester Scarborough Hall Care Home
24 February 2025
My husband had a good stay at Scarborough Hall. Although he was only on respite for a few days, the staff were very kind, friendly and caring. The food was lovely and the room was very pleasant and clean. The facilities in the room were accessible with help due to his lack of mobility the carers were happy to help.
10 September 2024
As always, when visiting my aunt, the staff are helpful and welcoming, the home, in general, is clean and comfortable and my aunt's room is always very tidy and welcoming. If I ever have a question it is answered straight away. My aunt is very happy which is my main concern.
29 August 2024
Friendly, kind staff, take great care of all residents and always welcome visitors with coffee and cake. We really appreciate all the wonderful things you do. Thank you.
09 July 2024
Everytime I go the staff are very friendly and clean they cannot do enough for everybody. The meals are good as well. It is also clean and tidy as well. Look after the people who need help drinks are also in the telly room. Thank you.
07 May 2024
Had a very good welcome and the help from the staff was superb. I was delighted to see how well the home upgrades have been carried out. Everything looks comfortable and the home is kept clean and warm. Gives me great comfort to know that my sister is getting so well looked after.
29 April 2024
Never thought I'd like it but I'm content and I'm stress-free, I've not felt like this in ages. I'm happy.
25 April 2024
A lovely, quiet place. Lovely and friendly. Staff are really friendly and caring.
25 April 2024
Very caring staff in all departments, i.e. good response to alarm and to make resident (husband) comfortable in wheelchair, along with a sense of humour chat on both sides. Well-kept gardens for residents to enjoy. Good food cooked on-site by the chef. Good choice menu. Requests for appointments, dentist, calls to GP and nurse have always been dealt with by teams in a professional manner. I visit nearly every day and have found the home offers a very happy atmosphere - thanks to all the staff I have come to know.
25 April 2024
My mum has lived at Barchester Scarborough Hall Care Home for six months, she has settled well. Mum is well cared for, nothing is too much trouble for the staff. They go above and beyond. The home is warm, cosy and clean. Thank you for everything you do. You are stars in sometimes difficult circumstances.
22 April 2024
Scarborough Hall is my dad’s first choice in respite care. Since January he has been in and out a few times. He’s due to go back in again soon and it’s a huge weight lifted knowing he’s safe. He’s always so happy when he returns. The Managers are always visible around the home, they are always up on the dementia floors helping out. Which is lovely to see. You don’t get that in many homes. My dad is looking forward to his return. Thank you all at Scarborough Hall.
16 April 2024
My husband has been a resident for 12 months, his dementia has accelerated in this time. 1. Residents spend most days sitting in the dining room dozing - no stimulation provided. 2. There are some excellent staff and some poor ones. Often they are very short of staff. 3. The manager is not there every day and no deputy, both usually in the office when present, not visible to staff and residents so unaware of what's happening. 4. Laundry/loss of clothes/damage to clothes. Careless mayhem. Disaster.
08 February 2024
My sister has had twelve good years at Barchester Scarborough Hall. She has suffered a lot in her life, at Scarborough Hall she is at home and safe. Her room is very comfortable, shelves put up for new family photos and her mug collection. I sleep at night because my sister is safe!
16 January 2024
I've found Scarborough Hall a very good nursing home with excellent staff and excellent facilities.
08 September 2023
A very nice home with excellent staff who are very friendly. The visitors' areas are comfortable and clean and very welcoming.
08 August 2023
Having been a resident for over eight years, the home is the best. I wouldn't want to be anywhere else.
02 August 2023
The home is always clean and Dad is well cared for. He enjoys his meals and cake. The staff are amazing, patient and kind which means a lot to our family. Dad's needs are met including days out and the activities are well prepared and enjoyable.
23 May 2023
Very good experience and lovely service. Excellent facilities for residents and visitors. They try to cater for all residents and involve them in loads of tasks.
18 May 2023
My mother has been in Scarborough Hall Care Home for a few months now and my family and I are extremely pleased with this placement. Everyone is always polite, friendly and helpful. The atmosphere in Scarborough Hall is always excellent. The facilities are first class, always clean and maintained to a very high standard. I haven't had a meal at the home but the menu is very impressive and the homemade snacks in the lounge are always excellent. I have left activities and safety/security categories blank because I have no experience with them but I am confident they will be excellent.
25 April 2023
I visit Scarborough Hall Care Home with 2-3 members of the church. We are always welcomed by staff who join us in the lounge prepared for us to do a small service. Residents are treated with great care and respect and always seem happy and cheerful. I would not hesitate in recommending Scarborough Hall to anyone considering care for a family member.
22 March 2023
We are very happy with the care home. The refit looks 5* and all the staff are lovely.