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Great Lime Road, Forest Hall, Newcastle upon Tyne, NE12 9DH
View Full Details of Ashfield CourtLatest Reviews for Ashfield Court
16 April 2024
After her first full month in the home, my mother has found the staff very friendly and helpful. She is gradually learning that they will try to accommodate any wants and routines, provided she asks or tells them what is required! The home is clean and tidy and management is on the ball and responsive to any questions/problems. Have only had a small issue with her commode and sensor mat not being put out properly on several nights and the buzzer not being properly connected which is a bit of a worry. She likes the home-cooked food too! There has been an elastic band under the bed for several days.
07 March 2024
My brother-in-law settled easily and spoke highly of the care he was given. His room was always kept clean as were the public spaces. We were never around at meal time though we did have an excellent meal in the bar on Christmas day. The staff always brought us up to date with his progress as we arrived and always had a smile for us. The residents didn't seem up to the activities much preferring to be sit in the lounge.
22 February 2024
My mum has been looked after at Ashfield Court for the last year and I can't speak highly enough of the entire staff there. From the time of admission, they treated Mum with dignity and compassion and I was impressed with how quickly they became attuned to my mum's needs, her little ways and idiosyncrasies and personality traits. Staff were also quick to act if Mum was unwell and needed medical assistance. I would not hesitate to recommend Ashfield Court to anyone.
16 February 2024
I can't give all the staff at Ashfield Court enough praise, they cared for my mam for 12 months until her passing. In that time, I could sleep at night knowing she was in good hands, nothing was too much trouble and my mam 'loved' all the carers. Thank you for making my mam's final days happy and comfortable.
20 November 2023
Excellent care staff, loving and caring. Spotless care home. Food home-cooked, no frozen meals. Lovely outdoor area. Plenty of activities to occupy the residents. A new bar and room for families to spend private time together - opening soon.
08 November 2023
My mam was in Ashfield Court as a respite resident for four months. The staff and management couldn't do enough for her. She was well looked after and cared for. Staff were friendly and helpful. If care is ever needed in the future I would certainly place her there again.
30 October 2023
The staff are fantastic and really excellent with the residents.
02 November 2022
My mother has been here less than 3 weeks but we have been allowed to bring lots from her home to ensure she has familiar belongings. The care and effort put into her rehabilitation has been superb, giving her more freedom. Staff are always friendly towards any visitors and encourage my mother to engage with others and join in any activities as much as possible which has helped her to settle more easily.
01 September 2022
From my husband on his first day (short-term care), he was welcomed by all staff. Manager was waiting to show us around and taken to his room. His vegan diet was talked about with the kitchen staff (excellent). Staff are all working on his care plan for returning home in the future. The manager is approachable if we have questions as id all staff. (Very well done).
25 August 2022
My mother has been a resident for almost 18 months now. I would not hesitate to recommend Ashfield to anyone! It is managed and run excellently. The staff are amazing and go above and beyond. Nothing is a problem. I have complete confidence in their care! Mam has settled really well after a bit of a sharky period due to her illness and medications. The staff are incredible with Mam and deserve to be recognised for the job,
10 August 2022
I can't say enough words to express how happy I am with my mother's care at Ashfield Court. The staff have made my mother feel welcome by arranging her room the way she wants it and listening to her needs and concerns. The environment is stimulating and there is a warm atmosphere. Thank you to everyone at Ashfield Court!
21 July 2022
Friendly staff, very helpful and understanding. Nice, comfortable, airy bedroom with room to move around easily. Good size common room and dining room leading to a nice garden.
10 December 2020
My mother has been a resident for some 3 years and during all that time I have had no causes for complaint. The home has a cosy and homely feel and the rooms are of a good size. Residents are kept well entertained but are no way forced to participate. The staff all seem to be well trained and are attentive to residents needs. Most importantly they treat residents with dignity. The home is well run and you are always kept well informed of your relative's well-being.
09 December 2020
My wife having been a resident at two places prior to Ashfield Court could not be more pleased with the care she is receiving here. Being well taken care of, looked after by caring staff and fed restaurant food. I am relieved that she is being treated like this and happy she is happy.
09 December 2020
It has been nine months now since I have seen my mum during the lockdown, so, therefore, have been unable to enter the home. However, I have been kept up to day with everything that has been happening at the home during this time, so the answers will be from earlier this year. I and all Mam's family have to say how the staff have done a wonderful on keeping themselves and residents safe and well during this awful time.
03 December 2020
Mum has been at Ashfield Court for over two years. In that time I cannot fault the care and attention that has been given. The staff are excellent. I would recommend this home to anyone. Because of this attention and dedication, I have great peace of mind, knowing that my mother is being cared for, especially at this time of the virus. May it continue. Many many thanks Ashfield.
03 December 2020
My mother has been in Ashfield Court for approximately 6 years. Over the years I have had a few issues but they were always dealt with promptly. As of 2020 I could not have placed my mother in a better home. A big 'well done' and 'thank you' to the management and staff who are going above and beyond. My mother is well and very happy in this care home.
03 December 2020
My sister has been a resident in Ashfield Court for 5 years now. From day 1 of her going in there she has had the best care and attention anyone could wish for. The building itself is modern, very clean and homely. Attention to detail is very evident to see. The staff and the services are brilliant and we, as family members, are always kept informed of any issues or changes. We would recommend Ashfield Court to anyone looking for care for a loved one.
01 December 2020
Ashfield Court care home gives a home from home experience and atmosphere for my elderly parent but it is the staff that make a real difference. They are all outstanding, always prepared to make time to give advice, support and guidance at a time when you need it the most. They are caring, compassionate, kind and show warmth towards their residents and us as a family. I highly recommend Ashfield to those who want peace of mind, trust and respect when choosing a care home.
01 July 2019
Nice clean home with very helpful and pleasant staff. They do everything you ask for. Brilliant staff.
Latest Reviews for Ashfield Court
16 April 2024
After her first full month in the home, my mother has found the staff very friendly and helpful. She is gradually learning that they will try to accommodate any wants and routines, provided she asks or tells them what is required! The home is clean and tidy and management is on the ball and responsive to any questions/problems. Have only had a small issue with her commode and sensor mat not being put out properly on several nights and the buzzer not being properly connected which is a bit of a worry. She likes the home-cooked food too! There has been an elastic band under the bed for several days.
07 March 2024
My brother-in-law settled easily and spoke highly of the care he was given. His room was always kept clean as were the public spaces. We were never around at meal time though we did have an excellent meal in the bar on Christmas day. The staff always brought us up to date with his progress as we arrived and always had a smile for us. The residents didn't seem up to the activities much preferring to be sit in the lounge.
22 February 2024
My mum has been looked after at Ashfield Court for the last year and I can't speak highly enough of the entire staff there. From the time of admission, they treated Mum with dignity and compassion and I was impressed with how quickly they became attuned to my mum's needs, her little ways and idiosyncrasies and personality traits. Staff were also quick to act if Mum was unwell and needed medical assistance. I would not hesitate to recommend Ashfield Court to anyone.
16 February 2024
I can't give all the staff at Ashfield Court enough praise, they cared for my mam for 12 months until her passing. In that time, I could sleep at night knowing she was in good hands, nothing was too much trouble and my mam 'loved' all the carers. Thank you for making my mam's final days happy and comfortable.
20 November 2023
Excellent care staff, loving and caring. Spotless care home. Food home-cooked, no frozen meals. Lovely outdoor area. Plenty of activities to occupy the residents. A new bar and room for families to spend private time together - opening soon.
08 November 2023
My mam was in Ashfield Court as a respite resident for four months. The staff and management couldn't do enough for her. She was well looked after and cared for. Staff were friendly and helpful. If care is ever needed in the future I would certainly place her there again.
30 October 2023
The staff are fantastic and really excellent with the residents.
02 November 2022
My mother has been here less than 3 weeks but we have been allowed to bring lots from her home to ensure she has familiar belongings. The care and effort put into her rehabilitation has been superb, giving her more freedom. Staff are always friendly towards any visitors and encourage my mother to engage with others and join in any activities as much as possible which has helped her to settle more easily.
01 September 2022
From my husband on his first day (short-term care), he was welcomed by all staff. Manager was waiting to show us around and taken to his room. His vegan diet was talked about with the kitchen staff (excellent). Staff are all working on his care plan for returning home in the future. The manager is approachable if we have questions as id all staff. (Very well done).
25 August 2022
My mother has been a resident for almost 18 months now. I would not hesitate to recommend Ashfield to anyone! It is managed and run excellently. The staff are amazing and go above and beyond. Nothing is a problem. I have complete confidence in their care! Mam has settled really well after a bit of a sharky period due to her illness and medications. The staff are incredible with Mam and deserve to be recognised for the job,
10 August 2022
I can't say enough words to express how happy I am with my mother's care at Ashfield Court. The staff have made my mother feel welcome by arranging her room the way she wants it and listening to her needs and concerns. The environment is stimulating and there is a warm atmosphere. Thank you to everyone at Ashfield Court!
21 July 2022
Friendly staff, very helpful and understanding. Nice, comfortable, airy bedroom with room to move around easily. Good size common room and dining room leading to a nice garden.
10 December 2020
My mother has been a resident for some 3 years and during all that time I have had no causes for complaint. The home has a cosy and homely feel and the rooms are of a good size. Residents are kept well entertained but are no way forced to participate. The staff all seem to be well trained and are attentive to residents needs. Most importantly they treat residents with dignity. The home is well run and you are always kept well informed of your relative's well-being.
09 December 2020
My wife having been a resident at two places prior to Ashfield Court could not be more pleased with the care she is receiving here. Being well taken care of, looked after by caring staff and fed restaurant food. I am relieved that she is being treated like this and happy she is happy.
09 December 2020
It has been nine months now since I have seen my mum during the lockdown, so, therefore, have been unable to enter the home. However, I have been kept up to day with everything that has been happening at the home during this time, so the answers will be from earlier this year. I and all Mam's family have to say how the staff have done a wonderful on keeping themselves and residents safe and well during this awful time.
03 December 2020
Mum has been at Ashfield Court for over two years. In that time I cannot fault the care and attention that has been given. The staff are excellent. I would recommend this home to anyone. Because of this attention and dedication, I have great peace of mind, knowing that my mother is being cared for, especially at this time of the virus. May it continue. Many many thanks Ashfield.
03 December 2020
My mother has been in Ashfield Court for approximately 6 years. Over the years I have had a few issues but they were always dealt with promptly. As of 2020 I could not have placed my mother in a better home. A big 'well done' and 'thank you' to the management and staff who are going above and beyond. My mother is well and very happy in this care home.
03 December 2020
My sister has been a resident in Ashfield Court for 5 years now. From day 1 of her going in there she has had the best care and attention anyone could wish for. The building itself is modern, very clean and homely. Attention to detail is very evident to see. The staff and the services are brilliant and we, as family members, are always kept informed of any issues or changes. We would recommend Ashfield Court to anyone looking for care for a loved one.
01 December 2020
Ashfield Court care home gives a home from home experience and atmosphere for my elderly parent but it is the staff that make a real difference. They are all outstanding, always prepared to make time to give advice, support and guidance at a time when you need it the most. They are caring, compassionate, kind and show warmth towards their residents and us as a family. I highly recommend Ashfield to those who want peace of mind, trust and respect when choosing a care home.
01 July 2019
Nice clean home with very helpful and pleasant staff. They do everything you ask for. Brilliant staff.