Submit a Review for Earsdon Grange Care Home
Thorntree Drive, Wellfield, Whitley Bay, NE25 9NR
View Full Details of Earsdon Grange Care HomeLatest Reviews for Earsdon Grange Care Home
30 September 2024
Staff are always helpful and take time and trouble with mum. She is very happy in the home and especially enjoys trips out.
22 August 2024
My mum has been a resident at this care home for just a few weeks. She started on respite care and as she has settled well we have extended this to longer term. The staff are very friendly and helpful. The rooms and gardens are clean and spacious. Mum likes to sit in the conservatory. There are often activities happening and I hope mum joins in with them. I am grateful for the care she receives.
16 August 2024
Since my father came to live here, we feel he is safe and well-looked after. He enjoys the good selection of food and also the singers. Staff are all friendly and welcoming. Can't fault anything about Earsdon Grange.
29 July 2024
My mum and I were very happy with the care my dad received whilst living at Easdon Grange. Although only a resident for a short time he settled well and we were very impressed with the care and support both he and ourselves received. We were all made to feel very welcome. Any queries or concerns were quickly resolved and as my dad deteriorated we were very impressed and heartened by the end of live care. Thank you.
12 July 2024
I find all the staff to be really thoughtful and caring towards Mam. The entertainment lady does her utmost for all the residents. Mam is well looked after and the staff genuinely care for all the residents.
04 July 2024
Thank you to Earsdon Grange and the staff - all of them for being so kind and caring towards mum and supportive of her family. Everyone is very approachable and keen to do their best, despite the confusion and frustration covered by rules and regulations everyone faces today. Earsdeon Grange is clean and tidy with lovely cleaners on hand as required. A variety of activities is always on offer and much appreciated. A variety of activities is always on offer and much appreciated. Regarding value for money it does seem on the expensive side - hope the staff are paid properly - we have wandered about having to pay for mom's incontinence pads. Altogether many thanks for her care.
04 July 2024
My father-in-law is content and that is most important to us together with the knowledge he is in a safe and well-run home.
04 July 2024
My mother was welcomed into the home by friendly staff. She and her specific needs are addressed as required. When visiting if we do require extra assistance help is always available. The staff treat my mother with the respect and dignity that we expect. Although she may not know where she is she doesn't have any bad feedback for the team. That is the best we can wish for. Thank you!
04 July 2024
Generally a very friendly care home, most staff seem genuinely caring and there is always a warm welcome on reception. My mother has settled well into the home and seems to feel safe there; staff do take time to get to know residents but as there is probably not enough for them they do not have enough time to do this as much as they would wish. Management always approachable for any concerns issues and family kept in the loop with things. My mother says the food is lovely.
04 July 2024
We were worried as to how my sister would settle and I am delighted to say needn't have worried!
04 July 2024
The staff are all pleasant and friendly. It would be nice if more care could be taken with laundry.
03 July 2024
Earston Grange is a warm and friendly environment. My mum is settling into it but as expected some adjustments are needed as she gets used to new surroundings. It is probably a bit early to give a meaningful response below but certainly "Good" would be our early response. We feel very hopeful.
03 July 2024
Great staff very friendly and caring. Always clean and tidy great atmosphere. Very happy with how my father is looked after.
13 June 2024
My aunt has settled in really well at Earsdon Grange. All of the staff are friendly and welcoming. Right from the start they made an effort to get to know her and encouraged her to join in with the activities. The rooms are spacious and clean. We are free to visit when suits and are made to feel welcome.
07 June 2024
I really enjoyed my respite stay. I was treated with the best care and respect, everything to make my visit enjoyable and my wife able to enjoy her break. I can be very inappropriate, something other homes can't handle. On one respite break a member of staff said I was a "nasty horrible man"! It broke my wife's heart but Earsdon Grange was able to manage me without disrespecting me. It was like home from home (better food). Can't thank them enough.
26 February 2024
My mother has been in the home for more than 1 year now. I live abroad and the staff keep me well informed of Mam's status by email. I love their social media page showing all they are up to. The staff all make me welcome when I visit which I try to do every three months.
04 December 2023
We feel the home is very welcoming. Staff are very caring, my husband is a very picky eater and they go out of their way to give him what he likes.
04 December 2023
Since my gran arrived at Earsdon in September, staff have gone above and beyond to ensure her safety and wellbeing. My gran has been included in activities and encouraged. Senior staff have ensured she has had the correct medical attention to investigate any concerns immediately.
29 November 2023
I am very happy my dad is somewhere he is happy and safe. He has told me how he enjoys his days and really likes it at Earsdon Grange. I love that there is a range of different activities for him to be involved in and that he enjoys getting involved. The staff are always helpful and I really appreciate that.
29 November 2023
Extremely grateful to all the staff at Earsdon Grange for the care and concern shown towards my dad. We all feel strongly that he is safe and genuinely cared for. We would like to express our thanks to all the staff who make Dad feel as content and secure as he does.
Latest Reviews for Earsdon Grange Care Home
30 September 2024
Staff are always helpful and take time and trouble with mum. She is very happy in the home and especially enjoys trips out.
22 August 2024
My mum has been a resident at this care home for just a few weeks. She started on respite care and as she has settled well we have extended this to longer term. The staff are very friendly and helpful. The rooms and gardens are clean and spacious. Mum likes to sit in the conservatory. There are often activities happening and I hope mum joins in with them. I am grateful for the care she receives.
16 August 2024
Since my father came to live here, we feel he is safe and well-looked after. He enjoys the good selection of food and also the singers. Staff are all friendly and welcoming. Can't fault anything about Earsdon Grange.
29 July 2024
My mum and I were very happy with the care my dad received whilst living at Easdon Grange. Although only a resident for a short time he settled well and we were very impressed with the care and support both he and ourselves received. We were all made to feel very welcome. Any queries or concerns were quickly resolved and as my dad deteriorated we were very impressed and heartened by the end of live care. Thank you.
12 July 2024
I find all the staff to be really thoughtful and caring towards Mam. The entertainment lady does her utmost for all the residents. Mam is well looked after and the staff genuinely care for all the residents.
04 July 2024
Thank you to Earsdon Grange and the staff - all of them for being so kind and caring towards mum and supportive of her family. Everyone is very approachable and keen to do their best, despite the confusion and frustration covered by rules and regulations everyone faces today. Earsdeon Grange is clean and tidy with lovely cleaners on hand as required. A variety of activities is always on offer and much appreciated. A variety of activities is always on offer and much appreciated. Regarding value for money it does seem on the expensive side - hope the staff are paid properly - we have wandered about having to pay for mom's incontinence pads. Altogether many thanks for her care.
04 July 2024
My father-in-law is content and that is most important to us together with the knowledge he is in a safe and well-run home.
04 July 2024
My mother was welcomed into the home by friendly staff. She and her specific needs are addressed as required. When visiting if we do require extra assistance help is always available. The staff treat my mother with the respect and dignity that we expect. Although she may not know where she is she doesn't have any bad feedback for the team. That is the best we can wish for. Thank you!
04 July 2024
Generally a very friendly care home, most staff seem genuinely caring and there is always a warm welcome on reception. My mother has settled well into the home and seems to feel safe there; staff do take time to get to know residents but as there is probably not enough for them they do not have enough time to do this as much as they would wish. Management always approachable for any concerns issues and family kept in the loop with things. My mother says the food is lovely.
04 July 2024
We were worried as to how my sister would settle and I am delighted to say needn't have worried!
04 July 2024
The staff are all pleasant and friendly. It would be nice if more care could be taken with laundry.
03 July 2024
Earston Grange is a warm and friendly environment. My mum is settling into it but as expected some adjustments are needed as she gets used to new surroundings. It is probably a bit early to give a meaningful response below but certainly "Good" would be our early response. We feel very hopeful.
03 July 2024
Great staff very friendly and caring. Always clean and tidy great atmosphere. Very happy with how my father is looked after.
13 June 2024
My aunt has settled in really well at Earsdon Grange. All of the staff are friendly and welcoming. Right from the start they made an effort to get to know her and encouraged her to join in with the activities. The rooms are spacious and clean. We are free to visit when suits and are made to feel welcome.
07 June 2024
I really enjoyed my respite stay. I was treated with the best care and respect, everything to make my visit enjoyable and my wife able to enjoy her break. I can be very inappropriate, something other homes can't handle. On one respite break a member of staff said I was a "nasty horrible man"! It broke my wife's heart but Earsdon Grange was able to manage me without disrespecting me. It was like home from home (better food). Can't thank them enough.
26 February 2024
My mother has been in the home for more than 1 year now. I live abroad and the staff keep me well informed of Mam's status by email. I love their social media page showing all they are up to. The staff all make me welcome when I visit which I try to do every three months.
04 December 2023
We feel the home is very welcoming. Staff are very caring, my husband is a very picky eater and they go out of their way to give him what he likes.
04 December 2023
Since my gran arrived at Earsdon in September, staff have gone above and beyond to ensure her safety and wellbeing. My gran has been included in activities and encouraged. Senior staff have ensured she has had the correct medical attention to investigate any concerns immediately.
29 November 2023
I am very happy my dad is somewhere he is happy and safe. He has told me how he enjoys his days and really likes it at Earsdon Grange. I love that there is a range of different activities for him to be involved in and that he enjoys getting involved. The staff are always helpful and I really appreciate that.
29 November 2023
Extremely grateful to all the staff at Earsdon Grange for the care and concern shown towards my dad. We all feel strongly that he is safe and genuinely cared for. We would like to express our thanks to all the staff who make Dad feel as content and secure as he does.