2 Waterville Road, North Shields, NE29 6SL
View Full Details of The Old VicarageWell-presented care home with very friendly and efficient staff. No worries at all leaving my brother in their care.
It has been one of the hardest decisions, putting a family member in care for their own safety. From the moment I rang and spoke to someone at The Old Vicarage, I knew it was going to be the place for my mam. Everyone I have met has been warm, friendly and always ready to answer my questions. Highly recommend and thank you for all your hard work.
For any elderly person unable to cope on their own in their home this is the place for you. My father spent the last year of his life there. The was happy, well cared for by remarkable staff who treated him with dignity, patience and love. They also provided information to me, his daughter, regarding his every need. In addition, they were a great support to me during worrying times. Always updating me if there was a problem. They arranged a doctor to see him when necessary, podriatrist, hairdresser and his special diet and so much patience with him when he was feeling down. I am obviously missing my Dad, who was with me for 75 years of my life, but so grateful to the staff of this Care Home who not only cared for my Dad but were also there for me. Thank you all staff at The Old Vicarage.
Air conditioning would be good. Clean with friendly staff. I feel the home needs more activities to stimulate some residents. Singing is good for them, each time I have visited they just sat in chairs sleeping. Need more drinks in hot weather. Outside needs to look more welcoming, like flower boxes instead of rubbish - old mattress and old bath doesn't look good.
This home is very friendly and the staff are excellent. The atmosphere is light and happy overall.
My mother is very happy at The Old Vicarage and I find the staff very friendly, supportive and always willing to answer my questions. The home itself is always kept clean and tidy and the activities coordinator is very good at encouraging participation.
I cannot praise the staff highly enough for the care they have given my mum over the last 18 months. At times she was a tad difficult but they never wavered in their care! They provided a very caring, safe environment until the end and cared enough to be there with me when the end peacefully came.
Very happy with the care home. Mum settled in very well. Have no problems at all. Staff are all excellent.
A lovely caring home. The staff are excellent and always make you welcome when you visit. You can call in at anytime and visit. Overall, I recommend to visit and see all the people who seem very much at home.
I am pleased that my husband is in the above home and hopefully, he is now settling down and is less frustrated with his life.
My mother recently passed away peacefully at this home, after living there for a couple of years. She had Alzheimer's disease. The staff made her last years happy and comfortable, in this very clean, happy home. There were activities and outings, which I know she really enjoyed, and she visibly thrived, notwithstanding the awful disease she was suffering from. We'd had a bad previous experience elsewhere, which left me, as well as my mother, very wary and anxious. The staff were very patient and considerate with me too, allowing me to regain my trust and knowing my mother was happy and in good hands. Thank you all.
First impressions are of a modern (recently renovated to a high standard) light, airy and warmly decorated building. This is the only residential care home for elderly residents I have been in, spotless, where there is no smell of urine or of elderly residents. Mum (and I) made to feel very welcome. Genuinely interested in mum's health and well being. Staff caring and supportive while bringing humour and warmth in their professional interactions with mum. Mum said she enjoyed her stay and would like to go back again. The Old Vicarage is maintained and run to a very high standard - outstanding. Thanks.
Well-presented care home with very friendly and efficient staff. No worries at all leaving my brother in their care.
It has been one of the hardest decisions, putting a family member in care for their own safety. From the moment I rang and spoke to someone at The Old Vicarage, I knew it was going to be the place for my mam. Everyone I have met has been warm, friendly and always ready to answer my questions. Highly recommend and thank you for all your hard work.
For any elderly person unable to cope on their own in their home this is the place for you. My father spent the last year of his life there. The was happy, well cared for by remarkable staff who treated him with dignity, patience and love. They also provided information to me, his daughter, regarding his every need. In addition, they were a great support to me during worrying times. Always updating me if there was a problem. They arranged a doctor to see him when necessary, podriatrist, hairdresser and his special diet and so much patience with him when he was feeling down. I am obviously missing my Dad, who was with me for 75 years of my life, but so grateful to the staff of this Care Home who not only cared for my Dad but were also there for me. Thank you all staff at The Old Vicarage.
Air conditioning would be good. Clean with friendly staff. I feel the home needs more activities to stimulate some residents. Singing is good for them, each time I have visited they just sat in chairs sleeping. Need more drinks in hot weather. Outside needs to look more welcoming, like flower boxes instead of rubbish - old mattress and old bath doesn't look good.
This home is very friendly and the staff are excellent. The atmosphere is light and happy overall.
My mother is very happy at The Old Vicarage and I find the staff very friendly, supportive and always willing to answer my questions. The home itself is always kept clean and tidy and the activities coordinator is very good at encouraging participation.
I cannot praise the staff highly enough for the care they have given my mum over the last 18 months. At times she was a tad difficult but they never wavered in their care! They provided a very caring, safe environment until the end and cared enough to be there with me when the end peacefully came.
Very happy with the care home. Mum settled in very well. Have no problems at all. Staff are all excellent.
A lovely caring home. The staff are excellent and always make you welcome when you visit. You can call in at anytime and visit. Overall, I recommend to visit and see all the people who seem very much at home.
I am pleased that my husband is in the above home and hopefully, he is now settling down and is less frustrated with his life.
My mother recently passed away peacefully at this home, after living there for a couple of years. She had Alzheimer's disease. The staff made her last years happy and comfortable, in this very clean, happy home. There were activities and outings, which I know she really enjoyed, and she visibly thrived, notwithstanding the awful disease she was suffering from. We'd had a bad previous experience elsewhere, which left me, as well as my mother, very wary and anxious. The staff were very patient and considerate with me too, allowing me to regain my trust and knowing my mother was happy and in good hands. Thank you all.
First impressions are of a modern (recently renovated to a high standard) light, airy and warmly decorated building. This is the only residential care home for elderly residents I have been in, spotless, where there is no smell of urine or of elderly residents. Mum (and I) made to feel very welcome. Genuinely interested in mum's health and well being. Staff caring and supportive while bringing humour and warmth in their professional interactions with mum. Mum said she enjoyed her stay and would like to go back again. The Old Vicarage is maintained and run to a very high standard - outstanding. Thanks.