Submit a Review for Ashlea Mews Care Home
Stanhope Parade, South Shields, NE33 4BA
View Full Details of Ashlea Mews Care HomeLatest Reviews for Ashlea Mews Care Home
05 December 2024
From the first day of my mam going into this care home she has been happy and looked after very well. She says the food is great, the staff are great and the activities are good.
13 September 2024
All, of the care home team, have allowed our Mam to live, with dignity and care we were not equipped to dispense. The team was thoughtful caring and professional throughout our Mam's residency. They kept us appraised and up to date with Man's ups and downs and advised us on our options and choices throughout Mam's journey.
16 August 2024
We are so grateful to the staff at Ashlea Mews Care Home. They are unfailingly cheerful, caring, helpful and respectful. Mam is not an easy resident, and they always care for her with care and respect, even with her difficult behaviour.
29 July 2024
My mam has been resident since April and has settled well with excellent care. Such a relief for us all that she is in good hands. The management and staff are welcoming, friendly and genuinely care for their residents. The atmosphere is so friendly, there are plenty of activities for all to enjoy and even a hairdresser on a Monday! Would highly recommend.
10 June 2024
My dad was in Ashlea Mews for two years until his death. Staff were always friendly and professional and genuinely seemed to care about the residents. The place was clean and cheerful and there was always things going on. Dad loved the meals - cooked on-site!
13 May 2024
I helped the resident move into an interim bed initially. From that very first day, I felt confident that she would be cared for. The staff were friendly and welcoming. The staff are always on hand to answer any queries, and nothing is a problem. The resident seems happy to be there most of the time, despite having Alzheimer's and wanting to go home.
08 April 2024
My husband has been a resident at Ashlea Mews for two and a half years, throughout this time the staff have treated him with good care, humour and patience. I am a constant visitor and feel I am part of a big family. He could not be in better hands.
03 April 2024
Friendly staff do anything to help with my mam who can be very stubborn. Friendly atmosphere.
22 March 2024
Excellent care is provided to my mam. Cannot praise this care home enough. The staff bends over backward to support my mam.
22 March 2024
My mam has been in Ashlea Mews Care Home for over 2 years and in that time she has been well cared for both physically and emotionally. As her family, we are always informed of her care plan changes and always get involved in all the activities that they always plan. All the staff and management are a credit to the home and when I am not there I know the care my mam receives is first class.
14 August 2023
My husband moved into Ashlea Mews Care Home eight weeks ago. From first being shown around, I had a good feeling about the place. It's very clean, tidy and well maintained. After viewing and ruling out other care homes, I was delighted and relieved to be shown an available room which was perfect. I met with the manager to discuss my husband's many complex needs, including poor mobility. She immediately arranged for him to have an electric, adjustable bed and his own wheelchair. I am kept well informed on all medical and non-medical matters. I visit often. The lovely staff always help my husband walk about safely, keep him clean and comfortable. They work non-stop, caring for all of the residents, attending to their needs with patience and good humour. Nothing is too much trouble. When family visit, we telephone the home in advance if we want to make special arrangements, such as sitting outside in the garden or when a friend wants to take my husband to the local park in his wheelchair. The staff always accommodate. Our family and friends all agree that my husband receives excellent care. Thank you.
10 August 2023
My mother has been in Ashlea Mews for over two years now, and from day one, the staff have been warm and welcoming to my mother and us. I cannot thank them all enough for the wonderful work they do for my mother.
04 August 2023
As soon as my mam entered the care home she was made to feel welcome and immediately felt at ease and comfortable. In the months my mam has been at Ashlea Mews, she has really come out of her shyness and joins in with the events. The staff cannot be faulted and are on top of all situations. As a family, we would not want our mam anywhere else.
04 August 2023
My mam has been in Ashlea Mews care home since February 2021, and I have to say I don’t know what I’d do without this facility. Every single member of staff is so caring, friendly and professional. My mam is nearly 99 and has dementia, but nothing is too much for the staff. Thank god for them all.
02 August 2023
Staff caring and genuinely concerned about the welfare of my mother following a short hospital visit. My mother was so pleased to come back home, biggest of smiles upon seeing her carers. Thank you for everything you do for her and our family.
02 August 2023
Fantastic care home and lovely caring staff and management! Thank you for the continued support of my mother. She’s always happy when I seen her and the staff are always welcoming when I arrive. It’s like one big happy family!
10 May 2023
My dad has a really bad experience in his last care home, he ended up in hospital for five weeks, it was touch and go. I found this care home for my dad, the manager put my mind at rest and the communication is brilliant, my dad loves it. He has put on weight and looks healthy. The care is outstanding, the entertainment is brilliant, this home has put my mind at rest and has given my dad life again.
03 May 2023
On our visit, the staff were very helpful. They showed compassion and dignity for Auntie. The place was lovely and clean, my aunt's room was nice and bright. The activities they put on are excellent and good stimulation for all the residents.
19 April 2023
Myself and my two brothers and families cannot praise this care home enough, every staff member is brilliant, kind and always there to listen. Our mam is a better person now. Treated with dignity and respect. The manager goes above and beyond, she is a star. Fantastic entertainment as well, always something going on. If there were ten stars, that would be what we would rate it.
28 February 2023
My mother has settled into the home, she has a lovely, immaculately clean room which is fresh and bright. All of the staff are friendly and look after the residents in a kind, professional manner.
Latest Reviews for Ashlea Mews Care Home
05 December 2024
From the first day of my mam going into this care home she has been happy and looked after very well. She says the food is great, the staff are great and the activities are good.
13 September 2024
All, of the care home team, have allowed our Mam to live, with dignity and care we were not equipped to dispense. The team was thoughtful caring and professional throughout our Mam's residency. They kept us appraised and up to date with Man's ups and downs and advised us on our options and choices throughout Mam's journey.
16 August 2024
We are so grateful to the staff at Ashlea Mews Care Home. They are unfailingly cheerful, caring, helpful and respectful. Mam is not an easy resident, and they always care for her with care and respect, even with her difficult behaviour.
29 July 2024
My mam has been resident since April and has settled well with excellent care. Such a relief for us all that she is in good hands. The management and staff are welcoming, friendly and genuinely care for their residents. The atmosphere is so friendly, there are plenty of activities for all to enjoy and even a hairdresser on a Monday! Would highly recommend.
10 June 2024
My dad was in Ashlea Mews for two years until his death. Staff were always friendly and professional and genuinely seemed to care about the residents. The place was clean and cheerful and there was always things going on. Dad loved the meals - cooked on-site!
13 May 2024
I helped the resident move into an interim bed initially. From that very first day, I felt confident that she would be cared for. The staff were friendly and welcoming. The staff are always on hand to answer any queries, and nothing is a problem. The resident seems happy to be there most of the time, despite having Alzheimer's and wanting to go home.
08 April 2024
My husband has been a resident at Ashlea Mews for two and a half years, throughout this time the staff have treated him with good care, humour and patience. I am a constant visitor and feel I am part of a big family. He could not be in better hands.
03 April 2024
Friendly staff do anything to help with my mam who can be very stubborn. Friendly atmosphere.
22 March 2024
Excellent care is provided to my mam. Cannot praise this care home enough. The staff bends over backward to support my mam.
22 March 2024
My mam has been in Ashlea Mews Care Home for over 2 years and in that time she has been well cared for both physically and emotionally. As her family, we are always informed of her care plan changes and always get involved in all the activities that they always plan. All the staff and management are a credit to the home and when I am not there I know the care my mam receives is first class.
14 August 2023
My husband moved into Ashlea Mews Care Home eight weeks ago. From first being shown around, I had a good feeling about the place. It's very clean, tidy and well maintained. After viewing and ruling out other care homes, I was delighted and relieved to be shown an available room which was perfect. I met with the manager to discuss my husband's many complex needs, including poor mobility. She immediately arranged for him to have an electric, adjustable bed and his own wheelchair. I am kept well informed on all medical and non-medical matters. I visit often. The lovely staff always help my husband walk about safely, keep him clean and comfortable. They work non-stop, caring for all of the residents, attending to their needs with patience and good humour. Nothing is too much trouble. When family visit, we telephone the home in advance if we want to make special arrangements, such as sitting outside in the garden or when a friend wants to take my husband to the local park in his wheelchair. The staff always accommodate. Our family and friends all agree that my husband receives excellent care. Thank you.
10 August 2023
My mother has been in Ashlea Mews for over two years now, and from day one, the staff have been warm and welcoming to my mother and us. I cannot thank them all enough for the wonderful work they do for my mother.
04 August 2023
As soon as my mam entered the care home she was made to feel welcome and immediately felt at ease and comfortable. In the months my mam has been at Ashlea Mews, she has really come out of her shyness and joins in with the events. The staff cannot be faulted and are on top of all situations. As a family, we would not want our mam anywhere else.
04 August 2023
My mam has been in Ashlea Mews care home since February 2021, and I have to say I don’t know what I’d do without this facility. Every single member of staff is so caring, friendly and professional. My mam is nearly 99 and has dementia, but nothing is too much for the staff. Thank god for them all.
02 August 2023
Staff caring and genuinely concerned about the welfare of my mother following a short hospital visit. My mother was so pleased to come back home, biggest of smiles upon seeing her carers. Thank you for everything you do for her and our family.
02 August 2023
Fantastic care home and lovely caring staff and management! Thank you for the continued support of my mother. She’s always happy when I seen her and the staff are always welcoming when I arrive. It’s like one big happy family!
10 May 2023
My dad has a really bad experience in his last care home, he ended up in hospital for five weeks, it was touch and go. I found this care home for my dad, the manager put my mind at rest and the communication is brilliant, my dad loves it. He has put on weight and looks healthy. The care is outstanding, the entertainment is brilliant, this home has put my mind at rest and has given my dad life again.
03 May 2023
On our visit, the staff were very helpful. They showed compassion and dignity for Auntie. The place was lovely and clean, my aunt's room was nice and bright. The activities they put on are excellent and good stimulation for all the residents.
19 April 2023
Myself and my two brothers and families cannot praise this care home enough, every staff member is brilliant, kind and always there to listen. Our mam is a better person now. Treated with dignity and respect. The manager goes above and beyond, she is a star. Fantastic entertainment as well, always something going on. If there were ten stars, that would be what we would rate it.
28 February 2023
My mother has settled into the home, she has a lovely, immaculately clean room which is fresh and bright. All of the staff are friendly and look after the residents in a kind, professional manner.