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63 Horsley Hill Square, South Shields, NE34 6RF
View Full Details of Cheviot CourtLatest Reviews for Cheviot Court
28 January 2025
Mam joined Cheviot Court in June and we've found management and carers very friendly and approachable. Mam's Alzheimer's means she can be confused and tearful at times, but we know all her needs are being met at Cheviot Court, including a range of social activities and excellent and varied food menu.
19 January 2025
The home has a warm caring atmosphere. On arrival at the care home, staff are always pleasant and helpful. The staff caring for my mother are friendly and caring. They do an amazing job despite often being short staffed. Unfortunately my mother doesn't communicate much which sometimes results in her being sat for long periods without a toilet break. However as soon as staff are aware of this, she is seen too.
09 January 2025
The staff at Cheviot Court really do go above and beyond for their residents. My grandma recently celebrated her 100th birthday and this occasion was marking in so many fantastic ways by staff. As a family, we were blown away by the effort and ability to think outside the box when planning Grandma's birthday celebrations. In particular, 2 carers, who listened to grandmas stories and used that information to make her day so much more personal. Cheviot Court is a fantastic care home and we couldn't wish for a better staff to be caring for our loved one.
30 August 2024
Cheviot Court is a happy, warm, caring home for my Mam. She is looked after well and she is always clean, smiling and sat chatting with friends. It is a weight off our minds knowing Mam is being cared for so well.
30 April 2024
The staff and management made the transition of my Father leaving his home (after recently losing my Mam) to the care home a much easier process. They are warm, friendly and welcoming. They see him as an individual as his needs can differ from other residents and are very aware of his needs. My Dad said he feels safe and cared for. We could not ask for more.
18 April 2024
I am very pleased and satisfied with my mother's overall care at Cheviot Court. The carers and management team are very helpful and pleasant. My mother is well looked after and catered for. The home is spotlessly clean, and there are lots of activities for the residents. My mother is very happy there.
04 March 2024
Staff always friendly, always happy to chat when I ring, they always go above and beyond, my dad is always clean and tidy, always freshly clothed and always smiling, my dad has told me the home is his new family and he has settled in better than expected. Dad is happy so that makes us happy. Also a special thank you to three staff members in particular on the middle floor.
14 December 2023
Mam has been a resident at Cheviot Court for two years now. Her needs are always met, carers and staff are very caring and friendly towards Mam. Mam is included in the many activities the team put on. I have been visiting Mam regularly and am treated as part of the family - it's like home from home. Staff and residents and visitors are all one big, happy family. I would recommend Cheviot Court to anyone who needs to go into a care home.
10 December 2023
When my father got a place in Cheviot Court Care Home, I was pleased as it was in a familiar area were he had lived for many years. The home is well run and the staff cannot do enough for my father, they are always smiling and very friendly. The experience has given me peace of mind knowing my father is safe and is well cared for.
13 November 2023
Absolutely amazing care service. My dad is so happy. Staff are well-trained, compassionate and professional. Cheviot Court is beautiful, clean and well-maintained. Management and office staff could not be more helpful. Person-centred care at its best. Would 100% recommend.
23 May 2023
When my sister got a place in Cheviot Court Care Home I was pleased as it has a good reputation. That has been my experience, finding the care home well-run with staff being really helpful and friendly, nothing seems to be too much trouble for them which is a great relief knowing my sister is in such good hands.
22 May 2023
If you are looking for a care home, I sincerely recommend you visit Cheviot Court Care Home first and foremost. You will then discover what an excellent care home is and should actually be like. Very high standards are maintained in every single aspect, for example, food, facilities and cleanliness. There are also loads of activities which the residents really enjoy. Cheviot Court is very well managed and all the family (i.e staff) are wonderful. Most importantly, Mam is extremely happy here (always smiling and laughing when we visit) and receives exemplary care and support. Any health concerns are dealt with appropriately and immediately. I am so grateful to all at Cheviot Court, Mam is in such a safe and loving environment.
28 April 2023
Friendly, caring staff. Very welcoming. Lots of activities and stimulation for residents. Families are encouraged to be part of the community. A happy place to visit beloved family. Very much a resident's home with their personal space bespoke to them.
13 April 2023
My mother has been a resident at Cheviot Court Care Home for the past six months and in that time she has had excellent care. Her general health has improved. Her room is spacious, well-equipped and kept exceptionally clean and tidy. Food standards are high, plenty of it! Activities are varied and held often and Mother enjoys taking part. The biggest recommendation I can give is for the excellent staff, each and everyone deserves a medal.
09 March 2023
My aunt transferred to Cheviot Court Care Home following a stay in hospital (condition, delirium, Covid and flu). On entry, she was very weak, physically and confused. Throughout the respite period, all staff have worked tirelessly, overcoming many obstacles to restore her health, well-being and quality of life. Her dignity and individuality are respected accordingly and she is responding well to care. She is allowed personal privacy whilst also being encouraged to socialise and take advantage of the activities on offer.
14 December 2022
Following a period of respite, my mother is now a permanent resident and has gradually settled into day-to-day routines, systems and activities. Staff are always approachable, helpful and willing to answer any queries or questions which may arise. I personally feel reassured that my mother is safe, secure and well cared for. Management have been very supportive in relation to the decision made.
01 September 2022
My mam has been a resident here now for over two years. All I can say is that her care here has been excellent. The staff are second to none and so caring, friendly and always happy to help. There is always some kind of activity going on, which the residents love, and there is always a lovely, friendly atmosphere when you come into the building. Standards of cleanliness are excellent throughout and food is of a high standard. Yet again, I can say I can rest easy knowing my mam is being well cared for.
29 April 2022
My mam is very settled and happy and very well adjusted to her living arrangements because of the specialist care she receives at Cheviot Court Care Home. Staff are friendly, approachable and committed with a strong focus on a person-centred approach to care. There is a great variety of activities on offer for my mam and Cheviot has been very quickly adaptable to changing guidance around the pandemic. Always keeping relatives up to date.
29 April 2022
I have always found the staff caring for my mother to be friendly and helpful. I believe my mother to be well cared for and settled. The Covid pandemic has caused severe problems but the home has coped well. I am very satisfied with the level of care she receives.
29 April 2022
Always extremely friendly, easy to speak to. When I visit, they tell me how my mam is.
Latest Reviews for Cheviot Court
28 January 2025
Mam joined Cheviot Court in June and we've found management and carers very friendly and approachable. Mam's Alzheimer's means she can be confused and tearful at times, but we know all her needs are being met at Cheviot Court, including a range of social activities and excellent and varied food menu.
19 January 2025
The home has a warm caring atmosphere. On arrival at the care home, staff are always pleasant and helpful. The staff caring for my mother are friendly and caring. They do an amazing job despite often being short staffed. Unfortunately my mother doesn't communicate much which sometimes results in her being sat for long periods without a toilet break. However as soon as staff are aware of this, she is seen too.
09 January 2025
The staff at Cheviot Court really do go above and beyond for their residents. My grandma recently celebrated her 100th birthday and this occasion was marking in so many fantastic ways by staff. As a family, we were blown away by the effort and ability to think outside the box when planning Grandma's birthday celebrations. In particular, 2 carers, who listened to grandmas stories and used that information to make her day so much more personal. Cheviot Court is a fantastic care home and we couldn't wish for a better staff to be caring for our loved one.
30 August 2024
Cheviot Court is a happy, warm, caring home for my Mam. She is looked after well and she is always clean, smiling and sat chatting with friends. It is a weight off our minds knowing Mam is being cared for so well.
30 April 2024
The staff and management made the transition of my Father leaving his home (after recently losing my Mam) to the care home a much easier process. They are warm, friendly and welcoming. They see him as an individual as his needs can differ from other residents and are very aware of his needs. My Dad said he feels safe and cared for. We could not ask for more.
18 April 2024
I am very pleased and satisfied with my mother's overall care at Cheviot Court. The carers and management team are very helpful and pleasant. My mother is well looked after and catered for. The home is spotlessly clean, and there are lots of activities for the residents. My mother is very happy there.
04 March 2024
Staff always friendly, always happy to chat when I ring, they always go above and beyond, my dad is always clean and tidy, always freshly clothed and always smiling, my dad has told me the home is his new family and he has settled in better than expected. Dad is happy so that makes us happy. Also a special thank you to three staff members in particular on the middle floor.
14 December 2023
Mam has been a resident at Cheviot Court for two years now. Her needs are always met, carers and staff are very caring and friendly towards Mam. Mam is included in the many activities the team put on. I have been visiting Mam regularly and am treated as part of the family - it's like home from home. Staff and residents and visitors are all one big, happy family. I would recommend Cheviot Court to anyone who needs to go into a care home.
10 December 2023
When my father got a place in Cheviot Court Care Home, I was pleased as it was in a familiar area were he had lived for many years. The home is well run and the staff cannot do enough for my father, they are always smiling and very friendly. The experience has given me peace of mind knowing my father is safe and is well cared for.
13 November 2023
Absolutely amazing care service. My dad is so happy. Staff are well-trained, compassionate and professional. Cheviot Court is beautiful, clean and well-maintained. Management and office staff could not be more helpful. Person-centred care at its best. Would 100% recommend.
23 May 2023
When my sister got a place in Cheviot Court Care Home I was pleased as it has a good reputation. That has been my experience, finding the care home well-run with staff being really helpful and friendly, nothing seems to be too much trouble for them which is a great relief knowing my sister is in such good hands.
22 May 2023
If you are looking for a care home, I sincerely recommend you visit Cheviot Court Care Home first and foremost. You will then discover what an excellent care home is and should actually be like. Very high standards are maintained in every single aspect, for example, food, facilities and cleanliness. There are also loads of activities which the residents really enjoy. Cheviot Court is very well managed and all the family (i.e staff) are wonderful. Most importantly, Mam is extremely happy here (always smiling and laughing when we visit) and receives exemplary care and support. Any health concerns are dealt with appropriately and immediately. I am so grateful to all at Cheviot Court, Mam is in such a safe and loving environment.
28 April 2023
Friendly, caring staff. Very welcoming. Lots of activities and stimulation for residents. Families are encouraged to be part of the community. A happy place to visit beloved family. Very much a resident's home with their personal space bespoke to them.
13 April 2023
My mother has been a resident at Cheviot Court Care Home for the past six months and in that time she has had excellent care. Her general health has improved. Her room is spacious, well-equipped and kept exceptionally clean and tidy. Food standards are high, plenty of it! Activities are varied and held often and Mother enjoys taking part. The biggest recommendation I can give is for the excellent staff, each and everyone deserves a medal.
09 March 2023
My aunt transferred to Cheviot Court Care Home following a stay in hospital (condition, delirium, Covid and flu). On entry, she was very weak, physically and confused. Throughout the respite period, all staff have worked tirelessly, overcoming many obstacles to restore her health, well-being and quality of life. Her dignity and individuality are respected accordingly and she is responding well to care. She is allowed personal privacy whilst also being encouraged to socialise and take advantage of the activities on offer.
14 December 2022
Following a period of respite, my mother is now a permanent resident and has gradually settled into day-to-day routines, systems and activities. Staff are always approachable, helpful and willing to answer any queries or questions which may arise. I personally feel reassured that my mother is safe, secure and well cared for. Management have been very supportive in relation to the decision made.
01 September 2022
My mam has been a resident here now for over two years. All I can say is that her care here has been excellent. The staff are second to none and so caring, friendly and always happy to help. There is always some kind of activity going on, which the residents love, and there is always a lovely, friendly atmosphere when you come into the building. Standards of cleanliness are excellent throughout and food is of a high standard. Yet again, I can say I can rest easy knowing my mam is being well cared for.
29 April 2022
My mam is very settled and happy and very well adjusted to her living arrangements because of the specialist care she receives at Cheviot Court Care Home. Staff are friendly, approachable and committed with a strong focus on a person-centred approach to care. There is a great variety of activities on offer for my mam and Cheviot has been very quickly adaptable to changing guidance around the pandemic. Always keeping relatives up to date.
29 April 2022
I have always found the staff caring for my mother to be friendly and helpful. I believe my mother to be well cared for and settled. The Covid pandemic has caused severe problems but the home has coped well. I am very satisfied with the level of care she receives.
29 April 2022
Always extremely friendly, easy to speak to. When I visit, they tell me how my mam is.