Submit a Review for The Lodge Residential Care Home
Farnham Road, South Shields, NE34 0JR
View Full Details of The Lodge Residential Care HomeLatest Reviews for The Lodge Residential Care Home
17 January 2025
I had to place my godmother in respite care pre-surgery due to falls at home. How lucky to find The Lodge Care Home had a room and within hours she was safe, an incredibly positive, professional and technically competent company with high standards. Genuinely caring staff who go 'over and above' all expectations to make her comfortable and supported (and they provide fun!). The Lodge has a real buzz about the place and being December it is like a winter wonderland beautifully decorated. Never a dull moment with all the range of activities on offer. What a gem in the heart of South Shields.
16 September 2024
The Lodge is always a pleasure to visit. Always welcoming. Exceptionally clean. Caring staff. Lovely lounges and dining rooms. The garden has great potential and could benefit from TLC and colour.
14 February 2024
My mum has been living in The Lodge for about a year now and she loves it and the staff. They are always friendly and attentive. The rooms are always clean and mum loves the food. I would recommend The Lodge if you or a loved one is in need of care in a warm and friendly environment.
05 December 2023
My father has been at The Lodge for almost 2 years now. He thinks of the staff as his family. The home is very clean the staff are very friendly and nothing seems to phase them. My father is very well cared for. The staff from domestic, maintenance, carers, management and administration are all caring and love the residents. I am extremely pleased with the care my father is given.
10 August 2023
Totally in awe of how amazing our visit to The Lodge was on Friday. It was so clean (and didn’t smell of anything I’d have expected - it was all fresh and clean). The residents’ doors all have names on and all staff we saw addressed everyone gently by name. All the staff were respectful and kind to anyone we met as we were being shown to the room. Nothing was too much trouble for the staff- we asked for a vase and they went to find one yet they were clearly busy. The resident we were visiting was clearly well cared for. Thank you to all of the staff.
24 July 2023
I cannot speak more highly of the genuine care and concern shown when my Dad was failing in health, particularly the lady who explained her concerns to me or brother and liaised with the GP to ensure end-of-life arrangements and medication was discussed and put in place. Dad died (quite surprisingly) shortly within a few days without pain and surrounded by caring staff. Their support in his last days and to us was so caring. Dad enjoyed his time, treating his stay like a hotel. The strict Covid rules robbed us of precious years and his 80th birthday with only me being allowed in his room.
28 February 2023
I have always found the staff at The Lodge Residential Care Home very friendly and helpful. They looked after my mum with loving care. My mum was always happy to be in their care.
17 February 2023
From day one, since my mother entered The Lodge, my mother and my wife have been treated with dignity and respect. The management and her team have always been kind and respectful to my mother, who has given them a difficult time sometimes. I and my wife are kept informed of any new developments concerning my mother, and any concerns are dealt with as quickly as possible.,
17 February 2023
Since my mother-in-law entered The Lodge, she's been treated with care, support and consideration under very difficult circumstances as my mother-in-law has, at times, been very challenging, but their care and support have never wavered. The staff have also been kind and supportive to my husband and myself. The place is well run and very clean with hardworking and very pleasant staff. I've nothing but praise for them for doing a very difficult job.
24 November 2022
I came to The Lodge residential care home for short-term care after I came out of hospital with a broken ankle. I just stayed for just over two weeks and I can honestly say hand on heart, everyone in The Lodge could not do enough for you. You only had to press your call button and they would be with you in next to no time. Always willing to help you with whatever you need help with. When entering The Lodge, my first impression was it looked like a first-class hotel. The decor was lovely, so bright and appealing. I have no hesitation but to recommend it. Yours sincerely.
18 October 2022
My mother was only at The Lodge Residential Care Home for a short time. The care and support given not only to Mam but to myself and my husband were immeasurable. The manager and her staff were all amazing. As my home is in Australia, I obviously was worried about my mam's care ad failing health, but the manager and her staff made me feel completely confident that Mam would be cared for. Sadly, Mam passed away, yet the staff have contacted me on several occasions since with offers of support.
31 August 2022
As my mother was 92 and quite independent, until recently, the change for her is/was traumatic. However, after three episodes of illness during the night it became obvious that independent living was beyond her abilities. The worries of nighttime accidents and illness were a constant problem for relatives. The Lodge has treated Mam well and she is still in a period of adaption. The relief of the family from the constant care provided is a source of comfort.
27 June 2022
After rapid illness and a month in hospital my mother was admitted to The Lodge Residential Care Home for respite care. The staff were very welcoming and did their best to care for our mother, encouraging her to be more independent while also listening and responding to us regarding her needs. A very caring attitude from all staff and management. The staff were always easy to talk to and were happy to contact the GP and other medical professionals, if we had any concerns. Our mam responded well to the staff and knew she was being looked after, even through serious bouts of confusion and other challenging behaviour she got the best possible attention and we always felt supported by the staff who only wanted the best for her. Mam has now moved on to other urgent care but we are grateful to the team at The Lodge Residential Care Home and thanked them for their continued support and kindness shown to us all.
13 June 2022
I visited a friend in this home. She's really happy and content. It's good to see her like this.
06 June 2022
Really happy with the care provided for my mother-in-law. She is really happy and content and so relaxed. The home can't do enough for her. I will be telling my friends and family how she has been cared for.
16 May 2022
Providing first-class care and support for my mother who has Alzheimer's. The home provides a clean and safe environment during this difficult time, due to ongoing covid in homes. Although visiting is restricted, the home keeps the family updated on how my mother is coping in the home.
06 January 2022
As soon as I walked into The Lodge, I knew it was the right place to care for my beloved mother-in-law. So homely, clean and a well presented place. The facilities are incredible. Plenty of activities for residents. Staff are always on hand to assist residents and visitors. The manager and her staff are outstanding with their skills and genuine care. Would definitely recommend The Lodge as a place to take care of your loved ones.
07 December 2021
My father-in-law has been a resident in The Lodge for three months and is very happy. Standards and care are very high. The safety is excellent, and we, the family, are kept well informed of his condition. When we visit, we are given the warmest welcome and all the present Covid tests, etc. The staff are very pleasant and friendly. We feel very confident that Dad is safe, happy, content and cared for; he loves the companionship, food and feeling of home.
24 November 2021
My very elderly mother has been treated with care and compassion and my mother is full of praise for all the staff who have looked after her so well. Thank you for your kindness.
23 November 2021
Friendly staff. My father is very happy. He eats well, sleeps well and feels safe.
Latest Reviews for The Lodge Residential Care Home
17 January 2025
I had to place my godmother in respite care pre-surgery due to falls at home. How lucky to find The Lodge Care Home had a room and within hours she was safe, an incredibly positive, professional and technically competent company with high standards. Genuinely caring staff who go 'over and above' all expectations to make her comfortable and supported (and they provide fun!). The Lodge has a real buzz about the place and being December it is like a winter wonderland beautifully decorated. Never a dull moment with all the range of activities on offer. What a gem in the heart of South Shields.
16 September 2024
The Lodge is always a pleasure to visit. Always welcoming. Exceptionally clean. Caring staff. Lovely lounges and dining rooms. The garden has great potential and could benefit from TLC and colour.
14 February 2024
My mum has been living in The Lodge for about a year now and she loves it and the staff. They are always friendly and attentive. The rooms are always clean and mum loves the food. I would recommend The Lodge if you or a loved one is in need of care in a warm and friendly environment.
05 December 2023
My father has been at The Lodge for almost 2 years now. He thinks of the staff as his family. The home is very clean the staff are very friendly and nothing seems to phase them. My father is very well cared for. The staff from domestic, maintenance, carers, management and administration are all caring and love the residents. I am extremely pleased with the care my father is given.
10 August 2023
Totally in awe of how amazing our visit to The Lodge was on Friday. It was so clean (and didn’t smell of anything I’d have expected - it was all fresh and clean). The residents’ doors all have names on and all staff we saw addressed everyone gently by name. All the staff were respectful and kind to anyone we met as we were being shown to the room. Nothing was too much trouble for the staff- we asked for a vase and they went to find one yet they were clearly busy. The resident we were visiting was clearly well cared for. Thank you to all of the staff.
24 July 2023
I cannot speak more highly of the genuine care and concern shown when my Dad was failing in health, particularly the lady who explained her concerns to me or brother and liaised with the GP to ensure end-of-life arrangements and medication was discussed and put in place. Dad died (quite surprisingly) shortly within a few days without pain and surrounded by caring staff. Their support in his last days and to us was so caring. Dad enjoyed his time, treating his stay like a hotel. The strict Covid rules robbed us of precious years and his 80th birthday with only me being allowed in his room.
28 February 2023
I have always found the staff at The Lodge Residential Care Home very friendly and helpful. They looked after my mum with loving care. My mum was always happy to be in their care.
17 February 2023
From day one, since my mother entered The Lodge, my mother and my wife have been treated with dignity and respect. The management and her team have always been kind and respectful to my mother, who has given them a difficult time sometimes. I and my wife are kept informed of any new developments concerning my mother, and any concerns are dealt with as quickly as possible.,
17 February 2023
Since my mother-in-law entered The Lodge, she's been treated with care, support and consideration under very difficult circumstances as my mother-in-law has, at times, been very challenging, but their care and support have never wavered. The staff have also been kind and supportive to my husband and myself. The place is well run and very clean with hardworking and very pleasant staff. I've nothing but praise for them for doing a very difficult job.
24 November 2022
I came to The Lodge residential care home for short-term care after I came out of hospital with a broken ankle. I just stayed for just over two weeks and I can honestly say hand on heart, everyone in The Lodge could not do enough for you. You only had to press your call button and they would be with you in next to no time. Always willing to help you with whatever you need help with. When entering The Lodge, my first impression was it looked like a first-class hotel. The decor was lovely, so bright and appealing. I have no hesitation but to recommend it. Yours sincerely.
18 October 2022
My mother was only at The Lodge Residential Care Home for a short time. The care and support given not only to Mam but to myself and my husband were immeasurable. The manager and her staff were all amazing. As my home is in Australia, I obviously was worried about my mam's care ad failing health, but the manager and her staff made me feel completely confident that Mam would be cared for. Sadly, Mam passed away, yet the staff have contacted me on several occasions since with offers of support.
31 August 2022
As my mother was 92 and quite independent, until recently, the change for her is/was traumatic. However, after three episodes of illness during the night it became obvious that independent living was beyond her abilities. The worries of nighttime accidents and illness were a constant problem for relatives. The Lodge has treated Mam well and she is still in a period of adaption. The relief of the family from the constant care provided is a source of comfort.
27 June 2022
After rapid illness and a month in hospital my mother was admitted to The Lodge Residential Care Home for respite care. The staff were very welcoming and did their best to care for our mother, encouraging her to be more independent while also listening and responding to us regarding her needs. A very caring attitude from all staff and management. The staff were always easy to talk to and were happy to contact the GP and other medical professionals, if we had any concerns. Our mam responded well to the staff and knew she was being looked after, even through serious bouts of confusion and other challenging behaviour she got the best possible attention and we always felt supported by the staff who only wanted the best for her. Mam has now moved on to other urgent care but we are grateful to the team at The Lodge Residential Care Home and thanked them for their continued support and kindness shown to us all.
13 June 2022
I visited a friend in this home. She's really happy and content. It's good to see her like this.
06 June 2022
Really happy with the care provided for my mother-in-law. She is really happy and content and so relaxed. The home can't do enough for her. I will be telling my friends and family how she has been cared for.
16 May 2022
Providing first-class care and support for my mother who has Alzheimer's. The home provides a clean and safe environment during this difficult time, due to ongoing covid in homes. Although visiting is restricted, the home keeps the family updated on how my mother is coping in the home.
06 January 2022
As soon as I walked into The Lodge, I knew it was the right place to care for my beloved mother-in-law. So homely, clean and a well presented place. The facilities are incredible. Plenty of activities for residents. Staff are always on hand to assist residents and visitors. The manager and her staff are outstanding with their skills and genuine care. Would definitely recommend The Lodge as a place to take care of your loved ones.
07 December 2021
My father-in-law has been a resident in The Lodge for three months and is very happy. Standards and care are very high. The safety is excellent, and we, the family, are kept well informed of his condition. When we visit, we are given the warmest welcome and all the present Covid tests, etc. The staff are very pleasant and friendly. We feel very confident that Dad is safe, happy, content and cared for; he loves the companionship, food and feeling of home.
24 November 2021
My very elderly mother has been treated with care and compassion and my mother is full of praise for all the staff who have looked after her so well. Thank you for your kindness.
23 November 2021
Friendly staff. My father is very happy. He eats well, sleeps well and feels safe.