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19 Cliffe Park, Seaburn, Sunderland, SR6 9NS
View Full Details of Princess HouseLatest Reviews for Princess House
09 January 2025
I originally enquired about Dad being a day visitor, but after a fall he was lucky to move into Princess House to continue his recovery. Dad has adapted well and is enjoying the excellent care and attention he receives. From the amazing housekeeping duo, friendly chefs who are always happy to make Dad's favourite and chat about football to the exceptional care and tenderness provided by the carers. Life at Princess House feels like being part of an extended family and I am delighted Dad is receiving the best care and support possible.
18 November 2024
My Mother is very happy in Princess House, she is very well cared for and the staff are excellent especially 3 in particular who are excellent with my mother. The cleaning staff go above and beyond, more life a family, we could not have asked for better care.
26 October 2023
My mam moved into Princess House and absolutely loves it. I was obviously anxious about the whole process but the manager has been amazing and I couldn’t be happier. Keep up the good work manager and the team!
30 April 2023
My Aunt moved to Princess House 3 and a half years ago. The standard of care she received was excellent, the staff supported her with anything she needed. Every member of staff made the effort and often went above and beyond their role to ensure that my Aunt was happy. They would spend time with my Aunt sharing memories using her photo albums. She was a very private person and did find it hard to mix with others, but due to the patience and kindness of the team, eventually started to mix, which was a big thing for her. The care didn't stop there they also supported myself and family, when we couldn't visit due to Covid and shielding, keeping us fully informed of how my Aunt was, and if she needed items they helped with her shopping. The team are like an extension of your own family, so credit to them all, they ensured my Aunt was safe during very difficult times until she sadly passed away. They were there for us all, we will never forget that. So a huge thank you to you all
26 February 2021
Our mum passed away recently after living in The Princess House for the last 4-years. We want to share how fantastic the care is there. It is a family-run home, and all the staff really do feel like one big family working together to make a safe, caring and homely environment for the residents. There are cosy corners we'd sit with Mum, or in her room with fabulous sea views. So the location is a wow, but the review we want to share is how grateful and lucky we felt to have Mum cared for by this kind, caring and professional team. In difficult circumstances, we felt like Mum became embraced into a new family, we saw the warmth she received and the big smiles and laughs she shared with the staff who got to know her individually and the safe, easy feeling they created for the residents together. We were so lucky to find Princess House for Mum, and cannot recommend it highly enough for the professional care given, and the wonderful kind and caring staff. Thank you, Princess House!
Latest Reviews for Princess House
09 January 2025
I originally enquired about Dad being a day visitor, but after a fall he was lucky to move into Princess House to continue his recovery. Dad has adapted well and is enjoying the excellent care and attention he receives. From the amazing housekeeping duo, friendly chefs who are always happy to make Dad's favourite and chat about football to the exceptional care and tenderness provided by the carers. Life at Princess House feels like being part of an extended family and I am delighted Dad is receiving the best care and support possible.
18 November 2024
My Mother is very happy in Princess House, she is very well cared for and the staff are excellent especially 3 in particular who are excellent with my mother. The cleaning staff go above and beyond, more life a family, we could not have asked for better care.
26 October 2023
My mam moved into Princess House and absolutely loves it. I was obviously anxious about the whole process but the manager has been amazing and I couldn’t be happier. Keep up the good work manager and the team!
30 April 2023
My Aunt moved to Princess House 3 and a half years ago. The standard of care she received was excellent, the staff supported her with anything she needed. Every member of staff made the effort and often went above and beyond their role to ensure that my Aunt was happy. They would spend time with my Aunt sharing memories using her photo albums. She was a very private person and did find it hard to mix with others, but due to the patience and kindness of the team, eventually started to mix, which was a big thing for her. The care didn't stop there they also supported myself and family, when we couldn't visit due to Covid and shielding, keeping us fully informed of how my Aunt was, and if she needed items they helped with her shopping. The team are like an extension of your own family, so credit to them all, they ensured my Aunt was safe during very difficult times until she sadly passed away. They were there for us all, we will never forget that. So a huge thank you to you all
26 February 2021
Our mum passed away recently after living in The Princess House for the last 4-years. We want to share how fantastic the care is there. It is a family-run home, and all the staff really do feel like one big family working together to make a safe, caring and homely environment for the residents. There are cosy corners we'd sit with Mum, or in her room with fabulous sea views. So the location is a wow, but the review we want to share is how grateful and lucky we felt to have Mum cared for by this kind, caring and professional team. In difficult circumstances, we felt like Mum became embraced into a new family, we saw the warmth she received and the big smiles and laughs she shared with the staff who got to know her individually and the safe, easy feeling they created for the residents together. We were so lucky to find Princess House for Mum, and cannot recommend it highly enough for the professional care given, and the wonderful kind and caring staff. Thank you, Princess House!