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15 Thornhill Park, Sunderland, SR2 7LA
View Full Details of Thorncliffe HouseLatest Reviews for Thorncliffe House
10 December 2024
My mother-in-law has resided in Thorncliffe House now for just over 2 years. Myself and my wife have always found the place clean and tidy. The staff have always been very attentive to the care and well-being of my mother-in-law, and have been helpful in anything that we have requested. They seem to be on the ball in seeking any medical treatment that is needed. They do provide various types of entertainment and trips out. It is always a concern putting a person into a care home, but we have been very happy with the service and care provided.
09 December 2024
My dad is a resident of this lovely nursing home. I don't live locally but when I come to visit, the staff are so friendly and welcoming. The home itself is beautifully decorated and clean, my dad's room is full of personal photos and all the medical equipment he needs. The staff are really kind and caring treating him as if he were family and despite his frailty he looks really happy there. I work in care myself and know how important it is to have care and patience and it is well practised in this lovely place. Thank you everyone for your wonderful work.
04 December 2024
My mother has been a resident in Thorncliffe House since December 2022 as she is severely sight impaired and has mild dementia. She has said on a regular basis when visited that the staff are all very friendly and helpful and that the food is good and, after initially worrying that she wouldn't settle, she seems happy with her life. I usually have a chat with the carer when I arrive as to how she has been and they always seem well informed about her situation. She has required two visits to A and E recently and on both occasions we were immediately informed by management and she was accompanied by a carer to stay with her. She also suffered two TIA's on separate occasions when I was there and the response from the staff was instant and very professional. It is so reassuring to know that she is being looked after so well. The place is always clean and warm and I love the way that the entire staff, not just the carers, interact with Mam.
15 November 2024
My father has been a resident for 3+ years suffers with dementia and has medical needs. All the staff treat him with patience, dignity and care - his medical needs are put in place immediately as required -medication, nurse visits, hospital visits etc. Nobody wants a member of their family to end up in a nursing home, but we know that he is getting 24/7 professional care which he now needs and is very well looked after. The home manager and all the staff keep us informed of any concerns they have and any changes in him. All the staff are polite and friendly - we visit on a regular basis and are made very welcome every time we visit - nothing is a problem. Thorncliffe House is clean, warm, always bright and welcoming and the food they serve is freshly home-cooked. My father is well looked after and seems happy, a very homely atmosphere all year round.
30 October 2024
My mam was in Thorncliffe from May 2019 to April 2022, and me and my family could not talk higher of the way she was looked after, and now the staff are taking the same great care of my aunt. The manageress has always been great, forthcoming with information and advice; and her staff represent her brilliantly, all are friendly and helpful. The biggest compliment I can give is that Thorncliffe has a homely atmosphere from the moment you enter, nothing feels sterile or mechanical, there's genuine warmth and friendliness that goes with the excellent professional caring.
15 February 2024
He is well looked after and seems to be happy living in Thorncliffe House Care Home and he is happy with all the staff.
15 February 2024
Very good care. My mam is happy.
23 January 2024
My family member is very well cared for at Thorncliffe House Care Home. The staff are very friendly and professional. He seems happy here.
16 January 2024
Staff and patient care, excellent. I am very pleased with the care and consideration given to my husband. Thank you.
Latest Reviews for Thorncliffe House
10 December 2024
My mother-in-law has resided in Thorncliffe House now for just over 2 years. Myself and my wife have always found the place clean and tidy. The staff have always been very attentive to the care and well-being of my mother-in-law, and have been helpful in anything that we have requested. They seem to be on the ball in seeking any medical treatment that is needed. They do provide various types of entertainment and trips out. It is always a concern putting a person into a care home, but we have been very happy with the service and care provided.
09 December 2024
My dad is a resident of this lovely nursing home. I don't live locally but when I come to visit, the staff are so friendly and welcoming. The home itself is beautifully decorated and clean, my dad's room is full of personal photos and all the medical equipment he needs. The staff are really kind and caring treating him as if he were family and despite his frailty he looks really happy there. I work in care myself and know how important it is to have care and patience and it is well practised in this lovely place. Thank you everyone for your wonderful work.
04 December 2024
My mother has been a resident in Thorncliffe House since December 2022 as she is severely sight impaired and has mild dementia. She has said on a regular basis when visited that the staff are all very friendly and helpful and that the food is good and, after initially worrying that she wouldn't settle, she seems happy with her life. I usually have a chat with the carer when I arrive as to how she has been and they always seem well informed about her situation. She has required two visits to A and E recently and on both occasions we were immediately informed by management and she was accompanied by a carer to stay with her. She also suffered two TIA's on separate occasions when I was there and the response from the staff was instant and very professional. It is so reassuring to know that she is being looked after so well. The place is always clean and warm and I love the way that the entire staff, not just the carers, interact with Mam.
15 November 2024
My father has been a resident for 3+ years suffers with dementia and has medical needs. All the staff treat him with patience, dignity and care - his medical needs are put in place immediately as required -medication, nurse visits, hospital visits etc. Nobody wants a member of their family to end up in a nursing home, but we know that he is getting 24/7 professional care which he now needs and is very well looked after. The home manager and all the staff keep us informed of any concerns they have and any changes in him. All the staff are polite and friendly - we visit on a regular basis and are made very welcome every time we visit - nothing is a problem. Thorncliffe House is clean, warm, always bright and welcoming and the food they serve is freshly home-cooked. My father is well looked after and seems happy, a very homely atmosphere all year round.
30 October 2024
My mam was in Thorncliffe from May 2019 to April 2022, and me and my family could not talk higher of the way she was looked after, and now the staff are taking the same great care of my aunt. The manageress has always been great, forthcoming with information and advice; and her staff represent her brilliantly, all are friendly and helpful. The biggest compliment I can give is that Thorncliffe has a homely atmosphere from the moment you enter, nothing feels sterile or mechanical, there's genuine warmth and friendliness that goes with the excellent professional caring.
15 February 2024
He is well looked after and seems to be happy living in Thorncliffe House Care Home and he is happy with all the staff.
15 February 2024
Very good care. My mam is happy.
23 January 2024
My family member is very well cared for at Thorncliffe House Care Home. The staff are very friendly and professional. He seems happy here.
16 January 2024
Staff and patient care, excellent. I am very pleased with the care and consideration given to my husband. Thank you.