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Duncan Place, Loftus, Saltburn-by-the-Sea, TS13 4PR
View Full Details of KenilworthLatest Reviews for Kenilworth
28 February 2025
Mam was booked in for respite as I was having an operation, but she was poorly the week before and was admitted to the hospital. I was out of action, so Kenilworth took over completely and liaised with the hospital until Mam was discharged into their care, taking all the worry off my shoulders.
04 September 2024
Put my mam in for a short respite and was very satisfied with the way staff were with my mam. She seemed to think they were all very kind and helpful to her. The Head Manager was very reassuring to me leaving her there and that was very helpful to me leaving her there.
24 May 2024
Kenilworth is like a home from home for my mother. The staff are all very kind and caring. The home is clean and run very efficiently. I never worry about Mam as I know she is very well looked after and care for. They all take time with her to make her feel safe and happy. The food is all homemade and they try so hard to make sure she has a meal she enjoys. The friendliest staff I feel like we have known them for years. Excellent place!
02 August 2023
Well looked after.
21 July 2023
I think that my mother, who has Alzheimer's and is quite frail, is very well cared for. The manager and staff are effective, caring and professional. They respond well to changes in Mum's condition, ensuring medical reviews when needed and admission if necessary. They treat Mum as an individual, with humour, and she clearly likes them. As a family, we feel secure that Mum is there.
18 July 2023
From the moment my mother-in-law arrived at Kelinworth she has been treated with respect and extremely well looked after. The services provided by all the staff have been superb and she has been given a new lease of life. She is enjoying things more than she has in a very long time and this is down to the staff.
20 December 2022
A few years ago, my aunt was at Kenilworth, and now my father is a resident. Kenilworth is smaller than a lot of homes I have had experience of, and therefore it does have a more friendly, intimate and indeed homely atmosphere. The first thing you note as you arrive is the smell of home cooking from the kitchen, the voices, and usually, laughter, The care from all the staff is exceptional, from the handyman right up to the manager. The manager I know has been at Kenilworth since my aunt was there - she is outstanding in her level of care, understanding and indeed, love for the residents and staff.
06 August 2022
I visit my husband twice a week and I find the home very friendly and the staff so helpful. My husband seems very settled there and it makes me feel happy as long as he's happy. I have no worry about leaving him there.
10 December 2021
Due to ongoing COVID restrictions, I have only visited the pod. My friend certainly looks healthier and cleaner. The staff are extremely caring toward her. My friend can be difficult. Dinners always smell lovely.
15 November 2021
My gran came into the home during covid 19. We feel that if she never came in she would not be here now, the staff have gone above and beyond to keep her safe, she is well looked after. the lasses have even done their hair for them ie cutting it, curers and blow-drying. She is always happy. They ring us if there is a problem and they have even asked her if she would a glass of brandy on a night. The staff are fantastic and the home is clean and tidy.
09 November 2021
No comment as forwarded a complaint to safeguarding team and CQC to investigate. I have serious concerns over facilities, staff members, the management of the home overall. This resulted in me bringing my mam home early.
14 October 2020
We were obviously concerned when my mother entered the care home, however, that was soon put aside by the friendly and professionalism we got from the manager. She leads a team who really care for the residents. They interact and care here for the residents when needed, both emotionally (especially in these times with covid) and medically. My mother has formed a bond with the staff who have primary care over her, which gives her great confidence. We, as a family, can rest easy knowing that our mother is in safe hands.
07 September 2020
I feel I can leave my 95-year-old mum in their care without any worries, as the staff and facilities are second to none, the manager has been sent from Heaven. We can see what goes on on their Facebook page, and I couldn't be more pleased.
13 June 2019
My mother has been in Kenilworth Care Home for just over 2 and a half years, although at first things were very strange and unsettling for her. All the staff made her and her family feel very welcome. Over time the staff have become like an extended family to her. We were so pleased that Mam could go to a good care home that was local for family and friends to visit.
22 May 2019
Excellent care given. Staff display empathy, concern and listen to resident/family regarding care and any problems/concerns highlighted. Warm, friendly environment. Food etc prepared on the premises, always fresh and appetising. Very clean and no smells evident. Staff/manager always approachable and evident staff work as a team or ability to work autonomously. Mam is well cared for and no concerns regarding physical, emotional and mental health.
01 May 2019
On arrival at Kenilworth, we were greeted in a very friendly manner by both Management and Staff. Kenilworth is kept very clean and well presented. The residents are always well dressed, kept clean and the ladies and gentlemen's hair well groomed. The food is amazing, there is always a wonderful, appetizing aroma emanating from the kitchen. It is good to know that everything is freshly prepared and cooked on the premises. The residents are never left thirsty or hungry. We were able to take our friend out to the local park. The Residents rooms are well set out and nicely decorated. As is the rest of the care home. There are no obstacles to prevent the able-bodied residents from wandering back to their rooms. We are very pleased with the safety/security of the residents. The staff go out of their way to assist the residents. There are ample toilet facilities. We are very impressed with Kenilworth as a whole and would highly recommend it. It is also amazing value for money.
26 November 2018
Kenilworth care home is absolutely the best. It is one huge family. The staff are caring, loving and kind. Absolutely blessed that my 95-year-old mother resides there. The cleanliness of the rooms is second to none. The cooks provide excellent dishes. Well done Kenilworth. Massive thanks to all.
Latest Reviews for Kenilworth
28 February 2025
Mam was booked in for respite as I was having an operation, but she was poorly the week before and was admitted to the hospital. I was out of action, so Kenilworth took over completely and liaised with the hospital until Mam was discharged into their care, taking all the worry off my shoulders.
04 September 2024
Put my mam in for a short respite and was very satisfied with the way staff were with my mam. She seemed to think they were all very kind and helpful to her. The Head Manager was very reassuring to me leaving her there and that was very helpful to me leaving her there.
24 May 2024
Kenilworth is like a home from home for my mother. The staff are all very kind and caring. The home is clean and run very efficiently. I never worry about Mam as I know she is very well looked after and care for. They all take time with her to make her feel safe and happy. The food is all homemade and they try so hard to make sure she has a meal she enjoys. The friendliest staff I feel like we have known them for years. Excellent place!
02 August 2023
Well looked after.
21 July 2023
I think that my mother, who has Alzheimer's and is quite frail, is very well cared for. The manager and staff are effective, caring and professional. They respond well to changes in Mum's condition, ensuring medical reviews when needed and admission if necessary. They treat Mum as an individual, with humour, and she clearly likes them. As a family, we feel secure that Mum is there.
18 July 2023
From the moment my mother-in-law arrived at Kelinworth she has been treated with respect and extremely well looked after. The services provided by all the staff have been superb and she has been given a new lease of life. She is enjoying things more than she has in a very long time and this is down to the staff.
20 December 2022
A few years ago, my aunt was at Kenilworth, and now my father is a resident. Kenilworth is smaller than a lot of homes I have had experience of, and therefore it does have a more friendly, intimate and indeed homely atmosphere. The first thing you note as you arrive is the smell of home cooking from the kitchen, the voices, and usually, laughter, The care from all the staff is exceptional, from the handyman right up to the manager. The manager I know has been at Kenilworth since my aunt was there - she is outstanding in her level of care, understanding and indeed, love for the residents and staff.
06 August 2022
I visit my husband twice a week and I find the home very friendly and the staff so helpful. My husband seems very settled there and it makes me feel happy as long as he's happy. I have no worry about leaving him there.
10 December 2021
Due to ongoing COVID restrictions, I have only visited the pod. My friend certainly looks healthier and cleaner. The staff are extremely caring toward her. My friend can be difficult. Dinners always smell lovely.
15 November 2021
My gran came into the home during covid 19. We feel that if she never came in she would not be here now, the staff have gone above and beyond to keep her safe, she is well looked after. the lasses have even done their hair for them ie cutting it, curers and blow-drying. She is always happy. They ring us if there is a problem and they have even asked her if she would a glass of brandy on a night. The staff are fantastic and the home is clean and tidy.
09 November 2021
No comment as forwarded a complaint to safeguarding team and CQC to investigate. I have serious concerns over facilities, staff members, the management of the home overall. This resulted in me bringing my mam home early.
14 October 2020
We were obviously concerned when my mother entered the care home, however, that was soon put aside by the friendly and professionalism we got from the manager. She leads a team who really care for the residents. They interact and care here for the residents when needed, both emotionally (especially in these times with covid) and medically. My mother has formed a bond with the staff who have primary care over her, which gives her great confidence. We, as a family, can rest easy knowing that our mother is in safe hands.
07 September 2020
I feel I can leave my 95-year-old mum in their care without any worries, as the staff and facilities are second to none, the manager has been sent from Heaven. We can see what goes on on their Facebook page, and I couldn't be more pleased.
13 June 2019
My mother has been in Kenilworth Care Home for just over 2 and a half years, although at first things were very strange and unsettling for her. All the staff made her and her family feel very welcome. Over time the staff have become like an extended family to her. We were so pleased that Mam could go to a good care home that was local for family and friends to visit.
22 May 2019
Excellent care given. Staff display empathy, concern and listen to resident/family regarding care and any problems/concerns highlighted. Warm, friendly environment. Food etc prepared on the premises, always fresh and appetising. Very clean and no smells evident. Staff/manager always approachable and evident staff work as a team or ability to work autonomously. Mam is well cared for and no concerns regarding physical, emotional and mental health.
01 May 2019
On arrival at Kenilworth, we were greeted in a very friendly manner by both Management and Staff. Kenilworth is kept very clean and well presented. The residents are always well dressed, kept clean and the ladies and gentlemen's hair well groomed. The food is amazing, there is always a wonderful, appetizing aroma emanating from the kitchen. It is good to know that everything is freshly prepared and cooked on the premises. The residents are never left thirsty or hungry. We were able to take our friend out to the local park. The Residents rooms are well set out and nicely decorated. As is the rest of the care home. There are no obstacles to prevent the able-bodied residents from wandering back to their rooms. We are very pleased with the safety/security of the residents. The staff go out of their way to assist the residents. There are ample toilet facilities. We are very impressed with Kenilworth as a whole and would highly recommend it. It is also amazing value for money.
26 November 2018
Kenilworth care home is absolutely the best. It is one huge family. The staff are caring, loving and kind. Absolutely blessed that my 95-year-old mother resides there. The cleanliness of the rooms is second to none. The cooks provide excellent dishes. Well done Kenilworth. Massive thanks to all.