Submit a Review for Kirkley Lodge
Dalby Way, Coulby Newham, Middlesbrough, TS8 0TW
View Full Details of Kirkley LodgeLatest Reviews for Kirkley Lodge
18 March 2025
First impressions were actually okay but there's a clique amongst staff here and if a resident is of the more challenging nature, then Staff who are part of the clique are really quite antagonistic and argumentative towards the resident. Staff not in the clique are really quite kind, caring, patient and understanding. My relative didn't like only being allowed one bath or shower a week and felt intimidated by Staff on more than one occasion. There is a strong smell of urine at this home which I think could be eliminated with the upgrade of hard flooring and protective furnishing.
11 March 2025
My Auntie became a resident in Kirkley Lodge following an admission to hospital and prior to that had been living alone, where she was not coping and had become quite depressed. But since being in Kirkley Lodge, she is thriving on the care and attention she receives. She has a great relationship with the carers and both her and I have had nothing but praise for all the staff. I would have no hesitation in recommending Kirkley Lodge to anyone looking for a care home.
31 January 2025
Mum has been at Kirkley Lodge for over two years now and is very happy there. The reason being is that Kirkley is a lovely place and the staff are exceptional with the care and compassion they show. Not just to Mum but all the residents. Mum loves the company of the other residents along with the activities provided and she likes a laugh with the staff. We as a family know Mum is being looked after which is a relief to us all. Thank you Kirkley.
15 January 2025
Both my Father-in-law and Mother-in-law are in the home, they both receive the most excellent care from every member of staff. They are treated like a member of their family and shown the same love. We as their family are truly grateful to each and every one of them as it gives us peace and satisfaction. We couldn't be happier with every aspect of the home.
17 December 2024
It's just over the 12-month anniversary of both my parents entering Kirkley Lodge and it has been a wonderful 12 months, the previous few years where we tried to look after and care for my parents had been very tiring and extremely stressful for both my brother and his wife and my self and my wife. Despite our best endeavours, the task was becoming beyond us and the relief and joy we got from seeing our parents in a secure safe welcoming, and very loving environment has been literally a lifesaver. The staff have been fantastic from the outset and have in effect become extended family and made our and especially our parent's lives so much happier and stress-free. I couldn't recommend this place any stronger to any potential customers as an ideal solution to a difficult situation for all.
17 December 2024
My mum has been at Kirkley Lodge since May 2024 following a stroke. To say we were apprehensive about her moving into 24-hour care is an understatement. Having worked in health and social care myself for many years I've seen huge variety in the type of care and support people receive. I chose Kirkley Lodge after visiting many other care homes in the area and I now realise how fortunate we were that Mum got a space. Everyone from the kitchen staff, carers, team leaders, administrator, deputy manager, and manager are friendly, welcoming, and genuinely caring. In a few short months, both my mum and myself have built relationships with the staff and I feel I could approach them about any issue, which is incredibly reassuring. The high standards are set by the manager and her leadership is evident across the home. There is a real sense of community within Kirkley Lodge and high-quality person-centred care.
14 May 2024
It's taken me a while to submit this review because we really struggled to find the words to express just how amazing Kirkley Lodge Care Home is. Every single member of staff goes over and above for the residents and their families, nothing is ever too much trouble. It has a fabulous happy, safe and stimulating environment, with lots of activities and laughter. Kirkley Lodge is an outstanding care home for our precious loved ones.
26 April 2024
The home is a happy and welcoming place. It's very clean and the care and compassion shown to the residents and their families is exceptional. They provide varied entertainment and encourage the residents to join in. My mother has made friends and the staff try and sit them together in the lounge and at meal times which really brightens my mother's day. They always listen to concerns. I don't know what we would do without them. Very thankful.
03 April 2024
Mum needed short-term respite care from hospital and I feel very lucky to have found Kirkley Lodge. The facilities are excellent with lovely, clean rooms and spacious communal areas but the best thing is the staff who are just lovely, caring and really friendly. Nothing is too much trouble from the housekeeping to the management team. As a relative, it's a blessing and I'm incredibly grateful to know Mum is being so well looked after. Thank you.
13 March 2024
My mam is just so happy as the staff are amazing with her and are very attentive. I feel so happy that she loves it, I really could not have picked a better place for my mam her care is important to all of us and it is nice knowing that she is well looked after.
10 November 2023
Kirkly Lodge has been everything we could wish for in a care home. The professional, compassionate and friendly staff comprise a team which are a delight at all levels. My husband is completely happy and views it as home-from-home. Many thanks to each and every one of you.
20 February 2023
Lovely care home, with caring experienced staff. All staff are polite and efficient they have done their best to help their client settle in. Food is excellent with varied choices. Support their client who attends church daily, ensuring his spiritual needs are met
15 February 2023
There has been a significant improvement in my mother's condition since entering the home from the hospital. Visitors are made welcome, and staff are generally very friendly. Overall, the experience has been positive, and my mother has settled in well. The management is approachable.
17 November 2022
We found our friend very well looked after and settled well very quickly. He enjoyed his time in the home and was thoroughly spoilt by all the staff. At the end of his life, he was completely looked after with so much love and care. We cannot praise this care home enough. Many thanks to all the staff there. Great care home.
21 October 2022
Clean, friendly, caring, helpful. A pleasure to visit. A welcome relief from worrying. Like a 5-star hotel.
20 October 2022
Always friendly and caring. Nice feel to care home.
07 October 2022
When visiting the home to visit or collect my mum, I have found the staff to be very helpful and caring in making it a pleasant visit. My mum seems happy and well cared for by the staff.
22 June 2022
The staff at Kirkley give 100%. What more can I say? They are all really caring. Thank you to everyone.
24 May 2022
Due to COVID restrictions, I haven't been able to see much of the home but from what I have seen I've been very pleased with it.
22 December 2021
A first-class friendly caring service provided by all staff. Well-appointed home with lots of facilities. As a family, we know that Mum is safe and secure and couldn't ask for anything more.
Latest Reviews for Kirkley Lodge
18 March 2025
First impressions were actually okay but there's a clique amongst staff here and if a resident is of the more challenging nature, then Staff who are part of the clique are really quite antagonistic and argumentative towards the resident. Staff not in the clique are really quite kind, caring, patient and understanding. My relative didn't like only being allowed one bath or shower a week and felt intimidated by Staff on more than one occasion. There is a strong smell of urine at this home which I think could be eliminated with the upgrade of hard flooring and protective furnishing.
11 March 2025
My Auntie became a resident in Kirkley Lodge following an admission to hospital and prior to that had been living alone, where she was not coping and had become quite depressed. But since being in Kirkley Lodge, she is thriving on the care and attention she receives. She has a great relationship with the carers and both her and I have had nothing but praise for all the staff. I would have no hesitation in recommending Kirkley Lodge to anyone looking for a care home.
31 January 2025
Mum has been at Kirkley Lodge for over two years now and is very happy there. The reason being is that Kirkley is a lovely place and the staff are exceptional with the care and compassion they show. Not just to Mum but all the residents. Mum loves the company of the other residents along with the activities provided and she likes a laugh with the staff. We as a family know Mum is being looked after which is a relief to us all. Thank you Kirkley.
15 January 2025
Both my Father-in-law and Mother-in-law are in the home, they both receive the most excellent care from every member of staff. They are treated like a member of their family and shown the same love. We as their family are truly grateful to each and every one of them as it gives us peace and satisfaction. We couldn't be happier with every aspect of the home.
17 December 2024
It's just over the 12-month anniversary of both my parents entering Kirkley Lodge and it has been a wonderful 12 months, the previous few years where we tried to look after and care for my parents had been very tiring and extremely stressful for both my brother and his wife and my self and my wife. Despite our best endeavours, the task was becoming beyond us and the relief and joy we got from seeing our parents in a secure safe welcoming, and very loving environment has been literally a lifesaver. The staff have been fantastic from the outset and have in effect become extended family and made our and especially our parent's lives so much happier and stress-free. I couldn't recommend this place any stronger to any potential customers as an ideal solution to a difficult situation for all.
17 December 2024
My mum has been at Kirkley Lodge since May 2024 following a stroke. To say we were apprehensive about her moving into 24-hour care is an understatement. Having worked in health and social care myself for many years I've seen huge variety in the type of care and support people receive. I chose Kirkley Lodge after visiting many other care homes in the area and I now realise how fortunate we were that Mum got a space. Everyone from the kitchen staff, carers, team leaders, administrator, deputy manager, and manager are friendly, welcoming, and genuinely caring. In a few short months, both my mum and myself have built relationships with the staff and I feel I could approach them about any issue, which is incredibly reassuring. The high standards are set by the manager and her leadership is evident across the home. There is a real sense of community within Kirkley Lodge and high-quality person-centred care.
14 May 2024
It's taken me a while to submit this review because we really struggled to find the words to express just how amazing Kirkley Lodge Care Home is. Every single member of staff goes over and above for the residents and their families, nothing is ever too much trouble. It has a fabulous happy, safe and stimulating environment, with lots of activities and laughter. Kirkley Lodge is an outstanding care home for our precious loved ones.
26 April 2024
The home is a happy and welcoming place. It's very clean and the care and compassion shown to the residents and their families is exceptional. They provide varied entertainment and encourage the residents to join in. My mother has made friends and the staff try and sit them together in the lounge and at meal times which really brightens my mother's day. They always listen to concerns. I don't know what we would do without them. Very thankful.
03 April 2024
Mum needed short-term respite care from hospital and I feel very lucky to have found Kirkley Lodge. The facilities are excellent with lovely, clean rooms and spacious communal areas but the best thing is the staff who are just lovely, caring and really friendly. Nothing is too much trouble from the housekeeping to the management team. As a relative, it's a blessing and I'm incredibly grateful to know Mum is being so well looked after. Thank you.
13 March 2024
My mam is just so happy as the staff are amazing with her and are very attentive. I feel so happy that she loves it, I really could not have picked a better place for my mam her care is important to all of us and it is nice knowing that she is well looked after.
10 November 2023
Kirkly Lodge has been everything we could wish for in a care home. The professional, compassionate and friendly staff comprise a team which are a delight at all levels. My husband is completely happy and views it as home-from-home. Many thanks to each and every one of you.
20 February 2023
Lovely care home, with caring experienced staff. All staff are polite and efficient they have done their best to help their client settle in. Food is excellent with varied choices. Support their client who attends church daily, ensuring his spiritual needs are met
15 February 2023
There has been a significant improvement in my mother's condition since entering the home from the hospital. Visitors are made welcome, and staff are generally very friendly. Overall, the experience has been positive, and my mother has settled in well. The management is approachable.
17 November 2022
We found our friend very well looked after and settled well very quickly. He enjoyed his time in the home and was thoroughly spoilt by all the staff. At the end of his life, he was completely looked after with so much love and care. We cannot praise this care home enough. Many thanks to all the staff there. Great care home.
21 October 2022
Clean, friendly, caring, helpful. A pleasure to visit. A welcome relief from worrying. Like a 5-star hotel.
20 October 2022
Always friendly and caring. Nice feel to care home.
07 October 2022
When visiting the home to visit or collect my mum, I have found the staff to be very helpful and caring in making it a pleasant visit. My mum seems happy and well cared for by the staff.
22 June 2022
The staff at Kirkley give 100%. What more can I say? They are all really caring. Thank you to everyone.
24 May 2022
Due to COVID restrictions, I haven't been able to see much of the home but from what I have seen I've been very pleased with it.
22 December 2021
A first-class friendly caring service provided by all staff. Well-appointed home with lots of facilities. As a family, we know that Mum is safe and secure and couldn't ask for anything more.