Submit a Review for Nunthorpe Oaks Residential Care Home
114 Guisborough Road, Nunthorpe, Cleveland, Middlesbrough, TS7 0JA
View Full Details of Nunthorpe Oaks Residential Care HomeLatest Reviews for Nunthorpe Oaks Residential Care Home
16 September 2024
Very clean environment. Staff always welcoming and helpful. The only slight problem is food for Mum due to her dietary needs. She cannot eat eggs and cheese. Staff very encouraging to ensure engagement with activities. Thank you.
12 June 2024
Everything about this home is great, the manager and assistant manager are very approachable and always willing to talk nothing is ever a trouble. Every single member of staff always go the extra mile to make sure the residents are well cared for and treat with dignity. There is always some kind of activity on, they all really seem to enjoy their job and it shows. They really are all so lovely, friendly and treat everyone with respect - I visit a lot and never once have I seen anything other than fantastic care. Mam is happy there and having dementia can be a little bit of a challenge at times but they calm her when she gets anxious and always reassure her. She likes all the staff and it means a lot to know she's in safe hands and happy especially when she didn't want to ever go into a home in the first place but they won her over and she is very happy and content - massive thanks to each and every one of you, great teamwork.
14 May 2024
The staff are always very helpful, friendly and always smiling. The home is always clean and has a lot of activities going on every day. The food always looks delicious and always have a tea trolley coming around. I have been visiting for over six months and would recommend Nunthorpe Oaks to anyone looking for a friendly place to live.
14 May 2024
Excellent staff, very helpful and cheerful. The home's facilities are very good, pleasant and airy. Very good with visitors. Lovely to visit and the staff are always welcoming.
14 May 2024
Incredibly caring staff and an excellent overall experience.
14 May 2024
The care given to my dad is exceptional. The staff are all so good and patient with him. The food is very good and well-balanced. He is very settled here and it makes such a difference to know he is somewhere lovely and taken care of and safe. Would highly recommend.
26 April 2024
This home is outstanding in so many ways. The care my brother is receiving is second to none. I have never seen my brother so happy. The residents are all happy. Management are so hands-on and always make time for a chat/meeting. The staff are so welcoming. The facilities are fantastic. When we visit, it is like going into a big happy family home. Thank you Nunthorpe Oaks for the fantastic work you do.
28 March 2024
Beautiful Home where my mam was a resident. Knowing that my mam was safe and cared for meant everything to me. Management and staff went above and beyond caring for my mam, especially at the end of her life. I would like to thank everyone. So much love.
26 January 2024
We are very happy with the care and support provided to our family member at Nunthorpe Oaks. The atmosphere is warm and friendly and all areas of the building are spotless and inviting. Staff have gone above and beyond to provide care at whatever level is required and are always willing to support family as well as residents. Facilities are good and activities are provided every day with opportunities to go out and about if appropriate. An excellent care home.
17 January 2024
During December staff made lots of effort to provide a good atmosphere for all residents which Mum really enjoyed. Mum had a fall in late December and the staff went above and beyond to help her and stay with her until help arrived. I always find the staff helpful and friendly and willing to talk to me and answer any questions. Well done to everyone.
15 January 2024
The staff are to be congratulated for all the care provided. Christmas and New Year were memorable with all the special decorations, excellent food, like a 4-star hotel and the Christmas and New Year parties. I have also enjoyed an outing to a particular place, the first time since February last year.
25 September 2023
Mum recently suffered a fall and sustained a badly broken upper arm, for which the only treatment was to put the arm in a sling. The care and support from the team at Nunthorpe Oaks during this difficult time was amazing. So much so that we, the family, managed to salvage one week of a two week holiday, confident that Mum was in the best possible hands. Can't thank or praise them enough.
18 September 2023
Super, friendly, supportive staff. Great communication between staff and family. Always plenty of activities going on. My mum is in a very big wheelchair and I am so appreciative that the carers will take her out shopping, making her feel great about herself. Huge thank you to everyone - just brilliant.
11 August 2023
My mum has been a resident for nearly two years, during this time staff have always gone above and beyond to look after my mum. Praise to the deputy manager who is very approachable and, along with his staff, shows so much care and dedication to all residents. Thank you so much.
11 August 2023
The home is very clean and tidy. Staff are excellent, any questions we ask are answered. Staff are very polite and helpful. Mam is very well looked after. Meals are excellent. Management are excellent. Really lovely home.
11 August 2023
The care my mother receives in Nunthorpe Oaks is outstanding. The staff in the home are caring, sympathetic and respectful at all times. There always seems to be lots of activities going on in the home. The food is really nice and the room are lovely.
07 August 2023
We visited our aunty to celebrate her 100th birthday. The people that were working at this care home were so friendly. They had put on a lovely party to help her celebrate and even provided a beautiful cake. It was my first visit but I was really impressed by this care home.
04 August 2023
On our regular visits the staff are always courteous and helpful. Our family member is always given full attention and care whatever she requires. No requests are turned down and there is thoughtfulness, dignity and respect at all times.
26 July 2023
Overall the care, facilities, activities and staff are good. My father says the food has improved recently but before that not enough variation in the menu. Most desserts are served with cream, the goujons too hard to chew and how about a little more fish/seafood on the menu?
01 June 2023
I find everything 1st class, lovely and friendly staff.
Latest Reviews for Nunthorpe Oaks Residential Care Home
16 September 2024
Very clean environment. Staff always welcoming and helpful. The only slight problem is food for Mum due to her dietary needs. She cannot eat eggs and cheese. Staff very encouraging to ensure engagement with activities. Thank you.
12 June 2024
Everything about this home is great, the manager and assistant manager are very approachable and always willing to talk nothing is ever a trouble. Every single member of staff always go the extra mile to make sure the residents are well cared for and treat with dignity. There is always some kind of activity on, they all really seem to enjoy their job and it shows. They really are all so lovely, friendly and treat everyone with respect - I visit a lot and never once have I seen anything other than fantastic care. Mam is happy there and having dementia can be a little bit of a challenge at times but they calm her when she gets anxious and always reassure her. She likes all the staff and it means a lot to know she's in safe hands and happy especially when she didn't want to ever go into a home in the first place but they won her over and she is very happy and content - massive thanks to each and every one of you, great teamwork.
14 May 2024
The staff are always very helpful, friendly and always smiling. The home is always clean and has a lot of activities going on every day. The food always looks delicious and always have a tea trolley coming around. I have been visiting for over six months and would recommend Nunthorpe Oaks to anyone looking for a friendly place to live.
14 May 2024
Excellent staff, very helpful and cheerful. The home's facilities are very good, pleasant and airy. Very good with visitors. Lovely to visit and the staff are always welcoming.
14 May 2024
Incredibly caring staff and an excellent overall experience.
14 May 2024
The care given to my dad is exceptional. The staff are all so good and patient with him. The food is very good and well-balanced. He is very settled here and it makes such a difference to know he is somewhere lovely and taken care of and safe. Would highly recommend.
26 April 2024
This home is outstanding in so many ways. The care my brother is receiving is second to none. I have never seen my brother so happy. The residents are all happy. Management are so hands-on and always make time for a chat/meeting. The staff are so welcoming. The facilities are fantastic. When we visit, it is like going into a big happy family home. Thank you Nunthorpe Oaks for the fantastic work you do.
28 March 2024
Beautiful Home where my mam was a resident. Knowing that my mam was safe and cared for meant everything to me. Management and staff went above and beyond caring for my mam, especially at the end of her life. I would like to thank everyone. So much love.
26 January 2024
We are very happy with the care and support provided to our family member at Nunthorpe Oaks. The atmosphere is warm and friendly and all areas of the building are spotless and inviting. Staff have gone above and beyond to provide care at whatever level is required and are always willing to support family as well as residents. Facilities are good and activities are provided every day with opportunities to go out and about if appropriate. An excellent care home.
17 January 2024
During December staff made lots of effort to provide a good atmosphere for all residents which Mum really enjoyed. Mum had a fall in late December and the staff went above and beyond to help her and stay with her until help arrived. I always find the staff helpful and friendly and willing to talk to me and answer any questions. Well done to everyone.
15 January 2024
The staff are to be congratulated for all the care provided. Christmas and New Year were memorable with all the special decorations, excellent food, like a 4-star hotel and the Christmas and New Year parties. I have also enjoyed an outing to a particular place, the first time since February last year.
25 September 2023
Mum recently suffered a fall and sustained a badly broken upper arm, for which the only treatment was to put the arm in a sling. The care and support from the team at Nunthorpe Oaks during this difficult time was amazing. So much so that we, the family, managed to salvage one week of a two week holiday, confident that Mum was in the best possible hands. Can't thank or praise them enough.
18 September 2023
Super, friendly, supportive staff. Great communication between staff and family. Always plenty of activities going on. My mum is in a very big wheelchair and I am so appreciative that the carers will take her out shopping, making her feel great about herself. Huge thank you to everyone - just brilliant.
11 August 2023
My mum has been a resident for nearly two years, during this time staff have always gone above and beyond to look after my mum. Praise to the deputy manager who is very approachable and, along with his staff, shows so much care and dedication to all residents. Thank you so much.
11 August 2023
The home is very clean and tidy. Staff are excellent, any questions we ask are answered. Staff are very polite and helpful. Mam is very well looked after. Meals are excellent. Management are excellent. Really lovely home.
11 August 2023
The care my mother receives in Nunthorpe Oaks is outstanding. The staff in the home are caring, sympathetic and respectful at all times. There always seems to be lots of activities going on in the home. The food is really nice and the room are lovely.
07 August 2023
We visited our aunty to celebrate her 100th birthday. The people that were working at this care home were so friendly. They had put on a lovely party to help her celebrate and even provided a beautiful cake. It was my first visit but I was really impressed by this care home.
04 August 2023
On our regular visits the staff are always courteous and helpful. Our family member is always given full attention and care whatever she requires. No requests are turned down and there is thoughtfulness, dignity and respect at all times.
26 July 2023
Overall the care, facilities, activities and staff are good. My father says the food has improved recently but before that not enough variation in the menu. Most desserts are served with cream, the goujons too hard to chew and how about a little more fish/seafood on the menu?
01 June 2023
I find everything 1st class, lovely and friendly staff.