Submit a Review for Parkville Care Centre
Walpole Street, Middlesbrough, TS1 4HA
View Full Details of Parkville Care CentreLatest Reviews for Parkville Care Centre
07 March 2025
The staff are professional, friendly and attentive to nanna, the living environment is clean enough and it feels safe. The food quality is lacking and the portions are small though.
03 February 2025
My mum has now been in this care home for 7 months and I am so happy she has settled in really well now. The care she is receiving is really good, and all the carers and nursing staff are so good with her. If we have any problems the management are always there to help. The only concern is maybe the food choice menu which could be improved.
03 February 2025
Both of my grandmothers have lived here at Parkville, one who unfortunately passed away here in 2008. I am very happy with the care my grandma is receiving, she has settled in really well and the care team and management are always there and happy to help.
03 February 2025
My mother-in-law has been here for 7 months and I am very pleased with the way she has been looked after. The care is good, the place is clean and the staff and management are very friendly. The only thing that could be better is the food that is provided.
03 February 2025
My mum has recently moved to Parkville. After losing a lot of faith in care settings due to a previous very bad experience I'm blown away. After just a short time already Parkville has given me my mum back. Parkville has ticked every box, the staff are incredibly attentive and treat my mum with the utmost respect and care, going above and beyond to ensure her comfort and happiness, there is a whole home approach from all levels of staff. Person centred care is practiced which is making every day feel meaningful. The home itself is very clean and gives me a very welcoming, supporting family environment. The choice of meals is fantastic. I feel completely at ease knowing my mum is in a safe, supporting environment. The management team are always approachable and open to feedback. Thank you Parkville Team.
01 July 2024
The staff are very friendly and helpful every time I come. Residents are well looked after and you can see they are all cared for well. Carers have a good relationship with residents so you know your friends and family are well looked after.
20 February 2024
Lovely care home with really friendly, caring staff who go the extra mile with care and compassion. My mum was happy and settled - they even managed to get her to sleep in her bed after she had spent 3 years sleeping in her chair at her previous care home. Fully deserved 5-star rating.
29 August 2023
Came to visit my sister and it is quite easy to take her to the garden in a wheelchair and the lift is good to use. The staff are friendly and helpful and polite.
29 August 2023
Lovely care home, friendly staff and very helpful. My mum is happy and settled.
27 June 2023
I am pleased that my partner has settled in her new home and seems happy. She gets on well with the staff and I find everyone pleasant and amenable. Her appetite seems better and she enjoys her food which is very good. We have had a visit to the cinema, which she enjoyed, with another in the near future.
22 May 2023
Generally good care. Dad entered Parkville in January 2023 and over the first few months some settling in was needed. The garden in the Sapphire unit needs tlc with fag butt clean up etc. but is improving. More staff in the Sapphire unit will help the lovely staff cope better. Laundry should be a bit better and things go missing regularly. However, feel secure that Dad is looked after and has dignity in his care now.
26 April 2023
It was my mother who stayed. Place very clean. Staff were friendly and helpful, couldn't do enough for the residents. Always had a smile on their faces. Plenty of entertainment to keep the residents occupied. Only downside the food is not great, but still tried to please you with another choice.
21 April 2023
It was my mother who stayed in the home. Staff were lovely, very helpful. The home was very clean and tidy. The staff always had a smile on their faces. The entertainment kept the residents occupied and happy. Only problem: the food was monotonous, not much variation, but they still went out of the way to accommodate you if you wanted something else.
28 December 2022
My husband spent the last four weeks of his life in Parkville Care Centre. The management and staff are incredible. They cared for him, and indeed for the whole family. His hygiene and personal care were excellent, as was the home. This home has a very high standard and I would recommend it to anyone.
14 December 2022
Parkville Care Centre has a new manager in place and in a short time she has demonstrated good positive leadership skills, leading her team in an effective direction. Parkville has a good person-centred approach and is a safe caring environment which addresses all care needs. It clearly has an open-door policy and I feel I can question and review any aspects of my loved ones' quality of care or care plan at any time. The day-to-day care which I witness and watched is of a high standard and I feel confident and supportive of Parkville Care Centre Team.
15 November 2022
I consider my brother and me very lucky to have found Parkville Care Centre. The staff and management without exception have shown exceptional care and kindness to both of us, and we did have experience with another care home to provide a comparison. Thank you.
06 October 2020
I cannot commend the home enough from the very first day my Mam arrived to the last day. The care given has been excellent towards Mam's requirements and also towards the family. There was never ever anytime the care was never there, from minor issues to palliative care. I cannot commend the carers enough.
06 October 2020
Our Mam was only in the care home for 6 months but while she was there she was happy and enjoyed the company of the other residents and was encouraged to join in with the entertainment. The care from all the staff was very good and nothing was too much trouble for them.
26 February 2020
My friend was resident at Parkville for many years. She loved it there. The staff and management are kind, considerate and caring. There is a lovely, warm atmosphere in Parkville. I would recommend Parkville to anyone. I have recommended it to my friends and family.
20 December 2019
An elderly friend was in this care home, and I can't praise it enough. The lovely manager and all her staff were amazing and showed my friend the greatest amount of dignity, respect and care that anyone could have asked for. All the staff are a credit to the manager, and all I can say on behalf of myself and my wife is a massive 'Thank You' for everything you did for him.
Latest Reviews for Parkville Care Centre
07 March 2025
The staff are professional, friendly and attentive to nanna, the living environment is clean enough and it feels safe. The food quality is lacking and the portions are small though.
03 February 2025
My mum has now been in this care home for 7 months and I am so happy she has settled in really well now. The care she is receiving is really good, and all the carers and nursing staff are so good with her. If we have any problems the management are always there to help. The only concern is maybe the food choice menu which could be improved.
03 February 2025
Both of my grandmothers have lived here at Parkville, one who unfortunately passed away here in 2008. I am very happy with the care my grandma is receiving, she has settled in really well and the care team and management are always there and happy to help.
03 February 2025
My mother-in-law has been here for 7 months and I am very pleased with the way she has been looked after. The care is good, the place is clean and the staff and management are very friendly. The only thing that could be better is the food that is provided.
03 February 2025
My mum has recently moved to Parkville. After losing a lot of faith in care settings due to a previous very bad experience I'm blown away. After just a short time already Parkville has given me my mum back. Parkville has ticked every box, the staff are incredibly attentive and treat my mum with the utmost respect and care, going above and beyond to ensure her comfort and happiness, there is a whole home approach from all levels of staff. Person centred care is practiced which is making every day feel meaningful. The home itself is very clean and gives me a very welcoming, supporting family environment. The choice of meals is fantastic. I feel completely at ease knowing my mum is in a safe, supporting environment. The management team are always approachable and open to feedback. Thank you Parkville Team.
01 July 2024
The staff are very friendly and helpful every time I come. Residents are well looked after and you can see they are all cared for well. Carers have a good relationship with residents so you know your friends and family are well looked after.
20 February 2024
Lovely care home with really friendly, caring staff who go the extra mile with care and compassion. My mum was happy and settled - they even managed to get her to sleep in her bed after she had spent 3 years sleeping in her chair at her previous care home. Fully deserved 5-star rating.
29 August 2023
Came to visit my sister and it is quite easy to take her to the garden in a wheelchair and the lift is good to use. The staff are friendly and helpful and polite.
29 August 2023
Lovely care home, friendly staff and very helpful. My mum is happy and settled.
27 June 2023
I am pleased that my partner has settled in her new home and seems happy. She gets on well with the staff and I find everyone pleasant and amenable. Her appetite seems better and she enjoys her food which is very good. We have had a visit to the cinema, which she enjoyed, with another in the near future.
22 May 2023
Generally good care. Dad entered Parkville in January 2023 and over the first few months some settling in was needed. The garden in the Sapphire unit needs tlc with fag butt clean up etc. but is improving. More staff in the Sapphire unit will help the lovely staff cope better. Laundry should be a bit better and things go missing regularly. However, feel secure that Dad is looked after and has dignity in his care now.
26 April 2023
It was my mother who stayed. Place very clean. Staff were friendly and helpful, couldn't do enough for the residents. Always had a smile on their faces. Plenty of entertainment to keep the residents occupied. Only downside the food is not great, but still tried to please you with another choice.
21 April 2023
It was my mother who stayed in the home. Staff were lovely, very helpful. The home was very clean and tidy. The staff always had a smile on their faces. The entertainment kept the residents occupied and happy. Only problem: the food was monotonous, not much variation, but they still went out of the way to accommodate you if you wanted something else.
28 December 2022
My husband spent the last four weeks of his life in Parkville Care Centre. The management and staff are incredible. They cared for him, and indeed for the whole family. His hygiene and personal care were excellent, as was the home. This home has a very high standard and I would recommend it to anyone.
14 December 2022
Parkville Care Centre has a new manager in place and in a short time she has demonstrated good positive leadership skills, leading her team in an effective direction. Parkville has a good person-centred approach and is a safe caring environment which addresses all care needs. It clearly has an open-door policy and I feel I can question and review any aspects of my loved ones' quality of care or care plan at any time. The day-to-day care which I witness and watched is of a high standard and I feel confident and supportive of Parkville Care Centre Team.
15 November 2022
I consider my brother and me very lucky to have found Parkville Care Centre. The staff and management without exception have shown exceptional care and kindness to both of us, and we did have experience with another care home to provide a comparison. Thank you.
06 October 2020
I cannot commend the home enough from the very first day my Mam arrived to the last day. The care given has been excellent towards Mam's requirements and also towards the family. There was never ever anytime the care was never there, from minor issues to palliative care. I cannot commend the carers enough.
06 October 2020
Our Mam was only in the care home for 6 months but while she was there she was happy and enjoyed the company of the other residents and was encouraged to join in with the entertainment. The care from all the staff was very good and nothing was too much trouble for them.
26 February 2020
My friend was resident at Parkville for many years. She loved it there. The staff and management are kind, considerate and caring. There is a lovely, warm atmosphere in Parkville. I would recommend Parkville to anyone. I have recommended it to my friends and family.
20 December 2019
An elderly friend was in this care home, and I can't praise it enough. The lovely manager and all her staff were amazing and showed my friend the greatest amount of dignity, respect and care that anyone could have asked for. All the staff are a credit to the manager, and all I can say on behalf of myself and my wife is a massive 'Thank You' for everything you did for him.