Submit a Review for Stainton Way Care Home
Stainton Way, Hemlington, Middlesbrough, TS8 9LX
View Full Details of Stainton Way Care HomeLatest Reviews for Stainton Way Care Home
27 November 2024
Stainton Way Care Home have provided a caring stable environment for my Mother to live the most contented life she has had in years! She is well fed clean and tidy, and the staff are very proactive with all Mum's needs. They communicate well with family members and dialogue with the doctor on a very proactive basis. I have been so happy to be able to get the appropriate care for my Mum, the staff are lovely.
27 November 2024
My Dad has been at Stainton Way Care Home for almost 2 years. He is happy and feels safe which gives me so much peace of mind. I love to see that smile on his face when members of staff talk to him (he does have his favourites). It's clear that the staff genuinely care for all the residents it's not just a job it's a vocation. The activities coordinator are brilliant too organising games, coffee morning and much more. It is all clean and tidy and a pleasant relaxing environment. As a family, we feel so blessed to have my Dad live here and would like to take this opportunity to thank everyone at Stainton for their hard work and dedication.
22 October 2024
Overall, an excellent care home. My husband is a quiet man with complex needs, and he has had a few issues with needs, all resolved. His health has been up and down but the care he receives is marvellous. Slowly he is being encouraged to mix, but prefers to talk to staff, who do converse with him. They really care.
30 May 2023
Mum has been in the home for a couple of months now, and my sister and I have found all the staff extremely welcoming and professional. Mum seems much more settled in the home compared to her previous home.
23 February 2023
I find the home is very welcoming, warm, friendly and very informative. They all treat my mum and all residents with the utmost respect and care, even the most challenging behaviour (my mother) included. The staff are warm and friendly and take care to get to know residents and families and their likes and dislikes. I know I can go home or away and know she is well cared for and looked after. I thank you all for the hard work you all put in.
23 February 2023
I find the home very good, clean and caring. All the girls take good care of me and my needs very well and professionally, always.
09 January 2023
My father has settled very well into Stainton Way. The staff are very caring and have made him really welcome. Nothing is too much trouble for them, and they set a very high standard of care. They treat Dad with dignity and respect and are always available to talk things through. They are proactive when support is needed and keep the family informed. They have very good relations with the local GP surgery, who respond quickly to any concerns. Dad enjoys football on tv, and the staff makes sure his tv is on the right channel in time for the match. I would have no hesitation in recommending Stainton Way.
09 January 2023
Amazing staff who looked after my mum for the last three months. She was treated with love and dignity from day one. Friendly, caring and welcoming - they gave me so much peace of mind that my mum was being looked after as well as I could have done. Can't begin to thank you enough. Fully recommended - my mum said every day how lovely everyone was and how they looked after her. Thank you.
23 February 2022
Mum was struggling in the community, and I was anxious about her having to go into a care home, but when we arrived, everyone was smiling and thoughtful. They continue to be a friend and advocate, and Mum wants for nothing, and most importantly, it feels like home.
28 August 2020
My experience has been good overall. The staff present as being caring and supportive of my dad. Unfortunately, my dad was admitted shortly before lockdown making his first months really challenging for him, family and staff. The staff I feel have dealt with this crisis professionally, with care and dignity. The staff have maintained communication and appear to have responded proactively to my dad's health needs. My observation of one staff's interaction with my dad and other residents has been reassuringly positive, calm, caring and give the feeling that they care for the residents on a practical and emotional basis.
18 March 2019
When my mum chose to go into permanent care, she was very fortunate to be placed in Stainton Way Care Home. From the senior management and admin team, to the senior carers, carers and cleaners, all the staff have been fantastic. They have worked tirelessly with my mum to ensure that she settles well and has a suitable routine that works well. All the staff are friendly, approachable and most importantly are passionate about taking care of the residents. Nothing is too much trouble and they all provide great support and company for my mum. When my mum has been unwell, they have provided extremely attentive care ensuring the best possible treatment for her. All the other residents appear very happy and settled and enjoy being there. I have such great peace of mind knowing that the team at Stainton Way are looking after my mum. Overall it is a care home that is a pleasure to visit because of the team of staff who work hard to give the best possible care to their family of residents.
26 February 2019
Very satisfied with the care etc but the major problem is insufficient car parking/no disabled car parking - issues which need to be addressed with some urgency.
22 January 2019
The home was clean and had extremely good facilities. The staff were knowledgeable, helpful and had a clear understanding of the requirements for care. Overall, more than satisfied with the staff, home and service.
22 January 2019
The father in law has been very happy and content since being in the care home.
22 January 2019
My father is a resident at Stainton Way Care Home, and since admission, I have found the care staff very attentive to his needs and wishes, the care is very person-centred and the home always appears clean and tidy. My father has been treated with the utmost respect and dignity, nothing is ever a trouble to them. I would not hesitate to recommend Stainton Way to others.
22 January 2019
I am happy with the care mam gets. The staff are very good. Clean and tidy and good management.
22 January 2019
Management - Excellent. Informative. Helpful. Take action fast. Efficient. All staff - Friendly. Kind. Cheerful. Considerate. Respectful. Chatty. Happy. Hard working. We have nothing but admiration for all the staff. This home is run like a family home. Improvements constantly being made. Everyone loved.
09 November 2016
My Husband passed away peacefully in Stainton Way Care Home . He was treated with kindness and dignity at all times by kind, caring and loving staff. Also, I was always kept informed of any changes and concern and kindness shown to myself and family was a great comfort and greatly appreciated. I cannot praise these dedicated people enough
Latest Reviews for Stainton Way Care Home
27 November 2024
Stainton Way Care Home have provided a caring stable environment for my Mother to live the most contented life she has had in years! She is well fed clean and tidy, and the staff are very proactive with all Mum's needs. They communicate well with family members and dialogue with the doctor on a very proactive basis. I have been so happy to be able to get the appropriate care for my Mum, the staff are lovely.
27 November 2024
My Dad has been at Stainton Way Care Home for almost 2 years. He is happy and feels safe which gives me so much peace of mind. I love to see that smile on his face when members of staff talk to him (he does have his favourites). It's clear that the staff genuinely care for all the residents it's not just a job it's a vocation. The activities coordinator are brilliant too organising games, coffee morning and much more. It is all clean and tidy and a pleasant relaxing environment. As a family, we feel so blessed to have my Dad live here and would like to take this opportunity to thank everyone at Stainton for their hard work and dedication.
22 October 2024
Overall, an excellent care home. My husband is a quiet man with complex needs, and he has had a few issues with needs, all resolved. His health has been up and down but the care he receives is marvellous. Slowly he is being encouraged to mix, but prefers to talk to staff, who do converse with him. They really care.
30 May 2023
Mum has been in the home for a couple of months now, and my sister and I have found all the staff extremely welcoming and professional. Mum seems much more settled in the home compared to her previous home.
23 February 2023
I find the home is very welcoming, warm, friendly and very informative. They all treat my mum and all residents with the utmost respect and care, even the most challenging behaviour (my mother) included. The staff are warm and friendly and take care to get to know residents and families and their likes and dislikes. I know I can go home or away and know she is well cared for and looked after. I thank you all for the hard work you all put in.
23 February 2023
I find the home very good, clean and caring. All the girls take good care of me and my needs very well and professionally, always.
09 January 2023
My father has settled very well into Stainton Way. The staff are very caring and have made him really welcome. Nothing is too much trouble for them, and they set a very high standard of care. They treat Dad with dignity and respect and are always available to talk things through. They are proactive when support is needed and keep the family informed. They have very good relations with the local GP surgery, who respond quickly to any concerns. Dad enjoys football on tv, and the staff makes sure his tv is on the right channel in time for the match. I would have no hesitation in recommending Stainton Way.
09 January 2023
Amazing staff who looked after my mum for the last three months. She was treated with love and dignity from day one. Friendly, caring and welcoming - they gave me so much peace of mind that my mum was being looked after as well as I could have done. Can't begin to thank you enough. Fully recommended - my mum said every day how lovely everyone was and how they looked after her. Thank you.
23 February 2022
Mum was struggling in the community, and I was anxious about her having to go into a care home, but when we arrived, everyone was smiling and thoughtful. They continue to be a friend and advocate, and Mum wants for nothing, and most importantly, it feels like home.
28 August 2020
My experience has been good overall. The staff present as being caring and supportive of my dad. Unfortunately, my dad was admitted shortly before lockdown making his first months really challenging for him, family and staff. The staff I feel have dealt with this crisis professionally, with care and dignity. The staff have maintained communication and appear to have responded proactively to my dad's health needs. My observation of one staff's interaction with my dad and other residents has been reassuringly positive, calm, caring and give the feeling that they care for the residents on a practical and emotional basis.
18 March 2019
When my mum chose to go into permanent care, she was very fortunate to be placed in Stainton Way Care Home. From the senior management and admin team, to the senior carers, carers and cleaners, all the staff have been fantastic. They have worked tirelessly with my mum to ensure that she settles well and has a suitable routine that works well. All the staff are friendly, approachable and most importantly are passionate about taking care of the residents. Nothing is too much trouble and they all provide great support and company for my mum. When my mum has been unwell, they have provided extremely attentive care ensuring the best possible treatment for her. All the other residents appear very happy and settled and enjoy being there. I have such great peace of mind knowing that the team at Stainton Way are looking after my mum. Overall it is a care home that is a pleasure to visit because of the team of staff who work hard to give the best possible care to their family of residents.
26 February 2019
Very satisfied with the care etc but the major problem is insufficient car parking/no disabled car parking - issues which need to be addressed with some urgency.
22 January 2019
The home was clean and had extremely good facilities. The staff were knowledgeable, helpful and had a clear understanding of the requirements for care. Overall, more than satisfied with the staff, home and service.
22 January 2019
The father in law has been very happy and content since being in the care home.
22 January 2019
My father is a resident at Stainton Way Care Home, and since admission, I have found the care staff very attentive to his needs and wishes, the care is very person-centred and the home always appears clean and tidy. My father has been treated with the utmost respect and dignity, nothing is ever a trouble to them. I would not hesitate to recommend Stainton Way to others.
22 January 2019
I am happy with the care mam gets. The staff are very good. Clean and tidy and good management.
22 January 2019
Management - Excellent. Informative. Helpful. Take action fast. Efficient. All staff - Friendly. Kind. Cheerful. Considerate. Respectful. Chatty. Happy. Hard working. We have nothing but admiration for all the staff. This home is run like a family home. Improvements constantly being made. Everyone loved.
09 November 2016
My Husband passed away peacefully in Stainton Way Care Home . He was treated with kindness and dignity at all times by kind, caring and loving staff. Also, I was always kept informed of any changes and concern and kindness shown to myself and family was a great comfort and greatly appreciated. I cannot praise these dedicated people enough