Submit a Review for Green Lodge Care Home
The Green, Billingham, TS23 1ES
View Full Details of Green Lodge Care HomeLatest Reviews for Green Lodge Care Home
04 February 2025
My Mam was in Green Lodge for just over two years and the care she received was fantastic. All the staff treated my Mam with care, dignity and compassion throughout her time there. I was also treated like family every time I visited my Mam. My Mam recently passed away but I would recommend this care home to everyone. There was always something organised for the residents to keep them entertained and engaged. Wonderful staff and a wonderful care home.
27 September 2024
It was my mother-in-law's 99th birthday and all the staff were so lovely they made her feel so special. One of the staff organised for some children from a local nursery to come and sing Happy Birthday. All the staff came out and it was such a magical moment that my mother-in-law and the family won't forget.
02 July 2024
All the staff at Green Lodge Care Home in my opinion are wonderful people and nothing is any trouble at all, they help my wife and others at all times. They are in my mind very special people always friendly with a smile. And they all do a wonderful job with all the residents.
18 January 2024
My Mum has been here as a resident for a year and the care she has received has been all and more than I hoped for. I would recommend them for a loved one. The staff are lovely and the atmosphere is homely and friendly. The activities are often and help the residents to have a better quality of life. Too many to list but live chicks to hold, live music, exercise classes, knitting, painting - the garden in nice weather, ice cream, panto, Salvation Army for Christmas carols. They have a lot of medical care which is hard for us to access at home but is standard and linked to the care home. I can’t ever thank them enough for the care my Mam has received.
28 February 2023
The facility is in an excellent location and has a superb ambience. All staff are very professional in their approach to care and always willing to have a chat if you need some help.
21 January 2022
My dad went to Green Lodge from hospital after having a fall at home. He has been a resident there since late October. He has settled in extremely well and has built lovely relationships with all of the staff, who treat each resident like a member of their own family. Having previously worked in care myself, I can, hand on heart say, I could not ask for a better place for my dad. The staff are all friendly and approachable, take the time to listen to residents and visitors and have been fantastic when I needed advice or reassurance.
08 November 2021
My father has settled in well. He has dementia and keeps the staff on their toes. He enjoys the food and says the staff are lovely. We visit regularly and he appears to be happy and well looked after by the staff that care for him. I am very pleased with our choice of care home, it's convenient for visits and appears to be well run.
20 August 2021
Staff have been nothing but helpful and friendly. They have made my Mum extremely welcome and the members of her family. It was a hard decision to put Mum into Green Lodge but I am now very happy.
29 June 2021
My mother has been extremely happy in Green Lodge. She has commented about how attentive and friendly the staff are. She has also frequently commented about the excellent quality of the meals. If I have had any queries, the staff have responded quickly and to my satisfaction. After a short time in Green Lodge, we have noticed that our mother is the best we have seen her in a long time in terms of being more lively and alert. As a family, we are all delighted by how happy she has been.
29 June 2021
Very pleased with the care given. Staff are always friendly.
20 April 2021
So my dad has been in Green Lodge for 6 months now, it was so hard dropping him off as he's 83 and blind. But Green Lodge were fantastic took my worries away about leaving him and keeping me informed of his health and mood. In particular, he has taken a shine to a senior care assistant. She has gone above and beyond to make my dad feel comfortable and looked after, and most importantly wanted and needed. My dad dotes on her and really classes her as his best friend. Green Lodge is a lucky place to have such a caring person on their team. Well done to staff, they credit to the industry, a caring loving people that love their job.
23 February 2021
My mother has made tremendous progress since being admitted to Green Lodge. All the staff I have had contact with have been very caring and professional. The home seems to have managed the current Covid situation very well.
07 December 2020
My relative required emergency care and the team at Green Lodge could not be more helpful, due to the current pandemic I was unable to visit but have been completely involved in every aspect of my relatives care. The deputy manager goes above and beyond and keeps me fully updated with everything and has arranged window visits, face time and WhatsApp calls and as a family, we couldn’t be happier she is a star! The team are professional, caring and led very well. We couldn’t have hoped for a better home. My relative is so happy and we know we made the right decision choosing Green Lodge.
07 December 2020
My mum was admitted to Green Lodge as she required extra support. The staff could not be more helpful especially with the current pandemic. It was a hard decision for us to make as a family but after speaking to the deputy manager she put our mind at ease. She is so professional, absolutely cares and keeps me fully updated with everything! I can ring at any time and she always has time for a chat/update and always seems so happy she really is a star! The staff are amazing with mum and she is so happy which makes us so happy! I cannot thank the staff enough they are a well-led team and are like extended family!
26 November 2020
A very good family friend has recently moved homes and is now at Green Lodge. I knew I could not visit, however, I did call by to ask how he was. I am the next of kin for my friend so needed to make sure he has settled. The staff could not be more helpful, I was introduced through the window to the new manager and was really put at ease about my life long friend. If the care my friend receives is as warm as my welcome he will feel at home.
22 October 2020
Every staff member goes the extra bit to make sure the residents and family feel like they are important. My mother, although has dementia, is very settled and happy with the staff and care given. The meals are very nice and are made on the premises and are like the old school meals which they relate to.
02 December 2019
My mother enjoys living in Green Lodge. She feels comfortable and looks upon the staff as family. I always feel able to ask any questions regarding her care. The new manager is very approachable and friendly. She seems to go above and beyond her role.
20 November 2019
The staff at Green Lodge are very professional, caring, friendly and approachable. The staff are very skilled at supporting my husband in all areas of his care, they understand and respond to his needs well and always show patience, understanding and compassion whilst supporting him. Above all, my husband is happy and settled in Green Lodge and he enjoys banter with staff and residents. When visiting Green Lodge you are guaranteed a warm, friendly welcome and a cup of tea.
16 October 2019
Staff extremely helpful. Mother always has her fingernails, toenails and hair cut regularly. Meals are cooked lovely and very nutritious.
16 October 2019
My mother was in here for 7 months. Staff were lovely. Room nice, meals had good choices, plenty of entertainment.
Latest Reviews for Green Lodge Care Home
04 February 2025
My Mam was in Green Lodge for just over two years and the care she received was fantastic. All the staff treated my Mam with care, dignity and compassion throughout her time there. I was also treated like family every time I visited my Mam. My Mam recently passed away but I would recommend this care home to everyone. There was always something organised for the residents to keep them entertained and engaged. Wonderful staff and a wonderful care home.
27 September 2024
It was my mother-in-law's 99th birthday and all the staff were so lovely they made her feel so special. One of the staff organised for some children from a local nursery to come and sing Happy Birthday. All the staff came out and it was such a magical moment that my mother-in-law and the family won't forget.
02 July 2024
All the staff at Green Lodge Care Home in my opinion are wonderful people and nothing is any trouble at all, they help my wife and others at all times. They are in my mind very special people always friendly with a smile. And they all do a wonderful job with all the residents.
18 January 2024
My Mum has been here as a resident for a year and the care she has received has been all and more than I hoped for. I would recommend them for a loved one. The staff are lovely and the atmosphere is homely and friendly. The activities are often and help the residents to have a better quality of life. Too many to list but live chicks to hold, live music, exercise classes, knitting, painting - the garden in nice weather, ice cream, panto, Salvation Army for Christmas carols. They have a lot of medical care which is hard for us to access at home but is standard and linked to the care home. I can’t ever thank them enough for the care my Mam has received.
28 February 2023
The facility is in an excellent location and has a superb ambience. All staff are very professional in their approach to care and always willing to have a chat if you need some help.
21 January 2022
My dad went to Green Lodge from hospital after having a fall at home. He has been a resident there since late October. He has settled in extremely well and has built lovely relationships with all of the staff, who treat each resident like a member of their own family. Having previously worked in care myself, I can, hand on heart say, I could not ask for a better place for my dad. The staff are all friendly and approachable, take the time to listen to residents and visitors and have been fantastic when I needed advice or reassurance.
08 November 2021
My father has settled in well. He has dementia and keeps the staff on their toes. He enjoys the food and says the staff are lovely. We visit regularly and he appears to be happy and well looked after by the staff that care for him. I am very pleased with our choice of care home, it's convenient for visits and appears to be well run.
20 August 2021
Staff have been nothing but helpful and friendly. They have made my Mum extremely welcome and the members of her family. It was a hard decision to put Mum into Green Lodge but I am now very happy.
29 June 2021
My mother has been extremely happy in Green Lodge. She has commented about how attentive and friendly the staff are. She has also frequently commented about the excellent quality of the meals. If I have had any queries, the staff have responded quickly and to my satisfaction. After a short time in Green Lodge, we have noticed that our mother is the best we have seen her in a long time in terms of being more lively and alert. As a family, we are all delighted by how happy she has been.
29 June 2021
Very pleased with the care given. Staff are always friendly.
20 April 2021
So my dad has been in Green Lodge for 6 months now, it was so hard dropping him off as he's 83 and blind. But Green Lodge were fantastic took my worries away about leaving him and keeping me informed of his health and mood. In particular, he has taken a shine to a senior care assistant. She has gone above and beyond to make my dad feel comfortable and looked after, and most importantly wanted and needed. My dad dotes on her and really classes her as his best friend. Green Lodge is a lucky place to have such a caring person on their team. Well done to staff, they credit to the industry, a caring loving people that love their job.
23 February 2021
My mother has made tremendous progress since being admitted to Green Lodge. All the staff I have had contact with have been very caring and professional. The home seems to have managed the current Covid situation very well.
07 December 2020
My relative required emergency care and the team at Green Lodge could not be more helpful, due to the current pandemic I was unable to visit but have been completely involved in every aspect of my relatives care. The deputy manager goes above and beyond and keeps me fully updated with everything and has arranged window visits, face time and WhatsApp calls and as a family, we couldn’t be happier she is a star! The team are professional, caring and led very well. We couldn’t have hoped for a better home. My relative is so happy and we know we made the right decision choosing Green Lodge.
07 December 2020
My mum was admitted to Green Lodge as she required extra support. The staff could not be more helpful especially with the current pandemic. It was a hard decision for us to make as a family but after speaking to the deputy manager she put our mind at ease. She is so professional, absolutely cares and keeps me fully updated with everything! I can ring at any time and she always has time for a chat/update and always seems so happy she really is a star! The staff are amazing with mum and she is so happy which makes us so happy! I cannot thank the staff enough they are a well-led team and are like extended family!
26 November 2020
A very good family friend has recently moved homes and is now at Green Lodge. I knew I could not visit, however, I did call by to ask how he was. I am the next of kin for my friend so needed to make sure he has settled. The staff could not be more helpful, I was introduced through the window to the new manager and was really put at ease about my life long friend. If the care my friend receives is as warm as my welcome he will feel at home.
22 October 2020
Every staff member goes the extra bit to make sure the residents and family feel like they are important. My mother, although has dementia, is very settled and happy with the staff and care given. The meals are very nice and are made on the premises and are like the old school meals which they relate to.
02 December 2019
My mother enjoys living in Green Lodge. She feels comfortable and looks upon the staff as family. I always feel able to ask any questions regarding her care. The new manager is very approachable and friendly. She seems to go above and beyond her role.
20 November 2019
The staff at Green Lodge are very professional, caring, friendly and approachable. The staff are very skilled at supporting my husband in all areas of his care, they understand and respond to his needs well and always show patience, understanding and compassion whilst supporting him. Above all, my husband is happy and settled in Green Lodge and he enjoys banter with staff and residents. When visiting Green Lodge you are guaranteed a warm, friendly welcome and a cup of tea.
16 October 2019
Staff extremely helpful. Mother always has her fingernails, toenails and hair cut regularly. Meals are cooked lovely and very nutritious.
16 October 2019
My mother was in here for 7 months. Staff were lovely. Room nice, meals had good choices, plenty of entertainment.