Submit a Review for Ingleby Care Home
Lamb Lane, Ingleby Barwick, Stockton-on-Tees, TS17 0QP
View Full Details of Ingleby Care HomeLatest Reviews for Ingleby Care Home
17 January 2025
My husband has been a resident for over 7 years. He loves living at Ingleby Care Home. The staff are amazing, nothing too much for them Always have a smile and always friendly. All residents are well looked after, staff have a very caring attitude. Rooms regularly cleaned. Excellent housekeeping. Food variable and good quality. There has not been a manager for a number of months but in my opinion, the staff have coped very well without one.
26 January 2024
The staff at Ingleby Care Home are amazing. They really were like family to my mum for the almost four years that she lived in their care. They were loving, kind, compassionate and caring to my mum. The way that they interacted with her, it is obvious that it is more than a job but a vocation to the staff. My mum was very happy in her final years and this is due to the care she received. When Mum's time came, the staff treated her with such compassion and dignity that I was overwhelmed and incredibly grateful. They were also amazingly supportive to me at such a difficult time. I will always owe them a huge debt of gratitude.
26 October 2023
All staff are brilliant.
26 October 2023
Mam was in 1 week for respite and really enjoyed her time and did not want to leave. The staff are fantastic and really helped her improve with her day-to-day abilities.
24 October 2023
Happy with everyone and everything at Ingleby.
19 October 2022
An astounding home. The staff are so friendly and accommodating. Mums dog was allowed to visit her every day in her room. The food was fantastic. Mum was only there for a month but when mum needs permanent care, we will definitely use Ingelby care home. A special thanks to Andy and Pam who always went the extra mile
13 May 2022
My mam is 91; she's been in the care home since August 2021. She went in for respite care and some rehabilitation and decided to stay as she was made to feel safe and very welcomed. The surroundings are amazing. The staff are wonderful, from the sister in charge to the person emptying the bins, nothing is too much trouble. My mam is treated like a princess from waking up in the morning to going to sleep, nothing is too much trouble, and for that, I'm truly thankful. They should have 10-stars.
15 November 2021
Mum is 90 with advanced Parkinson’s and other medical issues. She was in Ingleby care home in Lamb Lane for about a month. The staff were wonderful, nothing was too much trouble. I was impressed before she went in when the supervisor phoned for information about mum’s likes and dislikes, times she liked to get up and go to bed every effort made to get her what she liked and so well looked after. She nearly gained a toyboy but he had recently got married. The staff all of them showering and then helping with her hair…..her right hand cannot grasp….so it is difficult……..they were amazing going over and above. So great with her. They should have 10 out of 10. Thank you everyone.
16 April 2021
This home is fantastic. I can't praise it enough. My mam has her life back since she moved in. I would like to thank everyone who is connected to Ingleby Care Home for keeping my mam and all the other residents safe and well, it is my privilege to know you all. Thank you all.
06 January 2021
My Mum has been a resident for nearly 9 years and we have always had 100% trust in the Manager and Staff of Ingleby Care Home. They provide a caring service and I have no idea how they have managed to keep going through all the COVID-19 times. They always have a friendly word to say and their dedication to their work is amazing. We call them the Ingleby Angels. We will always be grateful for their dedication.
22 October 2020
Staff very caring, compassionate, helpful, willing to discuss any worries about loved ones. A big thank you to all the staff, it must be so hard at the moment for them. Keep smiling and caring with joy and love in your hearts! Many blessings are sent to you and your loved ones. God bless you.
01 October 2020
My mum has been a resident in Ingleby Care Home for over 8 years and has progressed from residential to EMI care. Throughout these many years both my mum and our family have been treated with dignity, care and compassion by the wonderful staff and care home manager, who have always done their very best to ensure that she is cared for to the best of their ability and often gone above and beyond to make her feel comfortable and safe. It has been especially hard for everyone during Covid-19 and lockdown, and despite the fact that we are unable to visit her which is so very sad, the staff and management team have done an incredible job of keeping both residents and staff safe and well, which has been extremely difficult for everyone, but so very much appreciated by us relatives, knowing that our loved ones are being cared for and kept safe at this time. We as a family cannot thank them all enough, and so look forward to the day when we will once again be able to see our loved ones.
12 August 2020
What can I say but brilliant. The manager has been vigilant of the situation and understanding. The staff are exceptional, caring for all the residents, supporting and keeping their spirits up. They have organised an outdoor singalong which allowed us to join in on the road. We are now able to visit our mam in the garden, a distance apart. I can't thank everyone enough you have done brilliant work.
12 August 2020
Since the coronavirus has hit the UK, the home has handled it excellently. It closed early, putting patients first to make sure they are kept in a safe environment. Organised for us to see them from the road while in lockdown, then organising of half-hour visits outside. Could not have asked for better care of my mam. (No coronavirus in this home.) Well done to all the staff, giving 100% at all times.
30 July 2020
Very friendly staff, always helpful when visiting. Carers/nurse pleasant to talk to. Residents enjoy their company. Nice care home all round.
29 July 2020
Ingleby Care Home has been extremely careful with the residents, having entered into lockdown two weeks early; this has paid off with no Covid-19 cases. They have made the health and safety of the residents and staff their main priority.
28 July 2020
Today's experience due to COVID 19 was the best it could be, meeting my Uncle in the garden went better than expected.
21 July 2020
I have attempted on several occasions to arrange an appointment over the telephone, to visit my Granddad who has, since Covid19, deteriorated in his health. Staff including the manager have been very confrontational with me and negative over the telephone making it impossible for me to arrange this and telling me that other residents need to see their relatives before I can. The manager would not give out name and even hung up on my conversation. I have been very distressed and upset by their lack of empathy and compassion and l have been left feeling very upset and nervous of any future contact I make with staff from the care home. Previous to Covid19 I was a regular visitor of my Granddads and feel both my Granddad and myself have been let down by staff.
10 February 2020
A lovely clean home. Very caring staff and I know my mother is safe and well cared for.
29 July 2019
My mum has only been in Ingleby Care Home for a few weeks. She is really well cared for by staff who are friendly, respectful and kind. The transformation in my mum, compared to how she was living at home with carers visiting is immeasurable. I put this down to the level of care, nutrition and social interactions she has now. The anxiety I felt all the time during my mum's last few months 'living independently', has completely gone. Although my mum may not understand why she can't go home, I know that Ingleby Care Home is definitely the best place for her to be.
Latest Reviews for Ingleby Care Home
17 January 2025
My husband has been a resident for over 7 years. He loves living at Ingleby Care Home. The staff are amazing, nothing too much for them Always have a smile and always friendly. All residents are well looked after, staff have a very caring attitude. Rooms regularly cleaned. Excellent housekeeping. Food variable and good quality. There has not been a manager for a number of months but in my opinion, the staff have coped very well without one.
26 January 2024
The staff at Ingleby Care Home are amazing. They really were like family to my mum for the almost four years that she lived in their care. They were loving, kind, compassionate and caring to my mum. The way that they interacted with her, it is obvious that it is more than a job but a vocation to the staff. My mum was very happy in her final years and this is due to the care she received. When Mum's time came, the staff treated her with such compassion and dignity that I was overwhelmed and incredibly grateful. They were also amazingly supportive to me at such a difficult time. I will always owe them a huge debt of gratitude.
26 October 2023
All staff are brilliant.
26 October 2023
Mam was in 1 week for respite and really enjoyed her time and did not want to leave. The staff are fantastic and really helped her improve with her day-to-day abilities.
24 October 2023
Happy with everyone and everything at Ingleby.
19 October 2022
An astounding home. The staff are so friendly and accommodating. Mums dog was allowed to visit her every day in her room. The food was fantastic. Mum was only there for a month but when mum needs permanent care, we will definitely use Ingelby care home. A special thanks to Andy and Pam who always went the extra mile
13 May 2022
My mam is 91; she's been in the care home since August 2021. She went in for respite care and some rehabilitation and decided to stay as she was made to feel safe and very welcomed. The surroundings are amazing. The staff are wonderful, from the sister in charge to the person emptying the bins, nothing is too much trouble. My mam is treated like a princess from waking up in the morning to going to sleep, nothing is too much trouble, and for that, I'm truly thankful. They should have 10-stars.
15 November 2021
Mum is 90 with advanced Parkinson’s and other medical issues. She was in Ingleby care home in Lamb Lane for about a month. The staff were wonderful, nothing was too much trouble. I was impressed before she went in when the supervisor phoned for information about mum’s likes and dislikes, times she liked to get up and go to bed every effort made to get her what she liked and so well looked after. She nearly gained a toyboy but he had recently got married. The staff all of them showering and then helping with her hair…..her right hand cannot grasp….so it is difficult……..they were amazing going over and above. So great with her. They should have 10 out of 10. Thank you everyone.
16 April 2021
This home is fantastic. I can't praise it enough. My mam has her life back since she moved in. I would like to thank everyone who is connected to Ingleby Care Home for keeping my mam and all the other residents safe and well, it is my privilege to know you all. Thank you all.
06 January 2021
My Mum has been a resident for nearly 9 years and we have always had 100% trust in the Manager and Staff of Ingleby Care Home. They provide a caring service and I have no idea how they have managed to keep going through all the COVID-19 times. They always have a friendly word to say and their dedication to their work is amazing. We call them the Ingleby Angels. We will always be grateful for their dedication.
22 October 2020
Staff very caring, compassionate, helpful, willing to discuss any worries about loved ones. A big thank you to all the staff, it must be so hard at the moment for them. Keep smiling and caring with joy and love in your hearts! Many blessings are sent to you and your loved ones. God bless you.
01 October 2020
My mum has been a resident in Ingleby Care Home for over 8 years and has progressed from residential to EMI care. Throughout these many years both my mum and our family have been treated with dignity, care and compassion by the wonderful staff and care home manager, who have always done their very best to ensure that she is cared for to the best of their ability and often gone above and beyond to make her feel comfortable and safe. It has been especially hard for everyone during Covid-19 and lockdown, and despite the fact that we are unable to visit her which is so very sad, the staff and management team have done an incredible job of keeping both residents and staff safe and well, which has been extremely difficult for everyone, but so very much appreciated by us relatives, knowing that our loved ones are being cared for and kept safe at this time. We as a family cannot thank them all enough, and so look forward to the day when we will once again be able to see our loved ones.
12 August 2020
What can I say but brilliant. The manager has been vigilant of the situation and understanding. The staff are exceptional, caring for all the residents, supporting and keeping their spirits up. They have organised an outdoor singalong which allowed us to join in on the road. We are now able to visit our mam in the garden, a distance apart. I can't thank everyone enough you have done brilliant work.
12 August 2020
Since the coronavirus has hit the UK, the home has handled it excellently. It closed early, putting patients first to make sure they are kept in a safe environment. Organised for us to see them from the road while in lockdown, then organising of half-hour visits outside. Could not have asked for better care of my mam. (No coronavirus in this home.) Well done to all the staff, giving 100% at all times.
30 July 2020
Very friendly staff, always helpful when visiting. Carers/nurse pleasant to talk to. Residents enjoy their company. Nice care home all round.
29 July 2020
Ingleby Care Home has been extremely careful with the residents, having entered into lockdown two weeks early; this has paid off with no Covid-19 cases. They have made the health and safety of the residents and staff their main priority.
28 July 2020
Today's experience due to COVID 19 was the best it could be, meeting my Uncle in the garden went better than expected.
21 July 2020
I have attempted on several occasions to arrange an appointment over the telephone, to visit my Granddad who has, since Covid19, deteriorated in his health. Staff including the manager have been very confrontational with me and negative over the telephone making it impossible for me to arrange this and telling me that other residents need to see their relatives before I can. The manager would not give out name and even hung up on my conversation. I have been very distressed and upset by their lack of empathy and compassion and l have been left feeling very upset and nervous of any future contact I make with staff from the care home. Previous to Covid19 I was a regular visitor of my Granddads and feel both my Granddad and myself have been let down by staff.
10 February 2020
A lovely clean home. Very caring staff and I know my mother is safe and well cared for.
29 July 2019
My mum has only been in Ingleby Care Home for a few weeks. She is really well cared for by staff who are friendly, respectful and kind. The transformation in my mum, compared to how she was living at home with carers visiting is immeasurable. I put this down to the level of care, nutrition and social interactions she has now. The anxiety I felt all the time during my mum's last few months 'living independently', has completely gone. Although my mum may not understand why she can't go home, I know that Ingleby Care Home is definitely the best place for her to be.