Submit a Review for Windsor Court Residential Home
44-50 Windsor Road, Oxbridge, Stockton-on-Tees, TS18 4DZ
View Full Details of Windsor Court Residential HomeLatest Reviews for Windsor Court Residential Home
13 September 2024
This care home is run by a family. The owner and his family are always there taking an active role in its operation. The staff are like family too. Many have been there a long time and everyone is treated as though they matter. Property maintenance is a priority but never inconveniences the residents. My mother is always treated extremely well even though she has high dependency needs. Everyone is professional and well trained and I don't believe there is anywhere better than Windsor Court Residential Home.
29 January 2024
Recommended by carehome.co.uk in November 2023, it was the first home I looked at and the last. I was so impressed and it met all my needs and wants. My mother is like her old self again at 95 years old and post Covid she is living life again bringing joy to myself and family. The staff, residents and owners are so kind and caring. Long may it last.
02 July 2023
Mum had been at Windsor Court for a number of years due to dementia. Throughout her stay at Windsor Court, the staff were professional, attentive to Mum's needs and always willing to go the extra mile, making sure she had everything she needed, both medically and personally. There were always plenty of activities on for the residents, and families were always welcome at any time to visit or help with any festivities. Holidays and birthdays were always a good excuse for a party. I would, without the slightest hesitation, recommend Windsor Court for your loved one. It is truly a home from home.
29 June 2023
My mum has been extremely well looked after in the home. She always speaks glowingly about the food, care, staff and management. Providing a cosy and welcoming feel to both mum and all the other residents. As visitors, dad and my brother and I are always looked after with courtesy and respect. I could not wish for a better caring home for mum to be in. She is looked after in exactly the right way.
14 April 2023
My mother has lived in Windsor Court since December 2018. She is treated with care and respect. She can be difficult and verbally aggressive, but she is always treated with kindness, whatever her behaviour. I am kept updated by staff of any changes and involved with her care plans. The home itself is clean and well maintained, and always smells fresh and pleasant. Food is cooked on site and is of a high standard. Staff are courteous and friendly and always attempt to engage residents in activities. We are invited to parties held several times a year which are always well organised. I feel my mother is happy and safe there, and I'm happy for her to continue to live there.
14 April 2023
The staff and care my mum receives at Windsor Court is really good they have lots of patience with her. It’s very clean and my mum said the food is good. It’s small and friendly and she gets one-to-one attention from the staff at all times. I moved her to Windsor Court from another home as it was recommended to me.
14 April 2023
I have constantly been impressed by the activities provided for my parents, helping to stimulate and entertain. The feedback from my parents about the care home is always positive, food, staff and events. I have witnessed the diligence and willingness to provide help and care to the most needy. I can’t impress how good the staff are and have been with them both.
14 April 2023
I have always been well accepted and looked after in this home since I was moved here 2 years ago on the closure of my previous placement. Staff are very friendly and caring and easily approachable at all levels. The management of the home is effective and efficient and very resident focussed. There are formal as well as informal methods of seeking resident's views.
13 April 2023
I feel the care my father receives is of the highest standard. He is treated as an individual and is greatly respected. He is always clean and tidy and appropriately dressed. I know he is very well fed.
13 April 2023
Windsor Court is a very welcoming care home. The staff there are ready to assist you upon arrival. Very clean, professional and friendly environment. Lots of activities there that you can relate to the resident's well-being. Staff are always caring towards the residents. Overall I think it is a safe and caring place. I would certainly recommend.
04 July 2022
Can't praise Windsor Court enough for the care and support shown to my mum in the last few weeks before she passed away.
12 January 2022
The care my father-in-law has received is excellent. The staff are so kind, caring and efficient. My father-in-law says they are all brilliant which means a lot. Certainly, put our minds to rest. Thank you.
30 March 2021
I live overseas and feel so blessed to know my brother is being taken care of by such wonderful, caring staff. They are always so obliging when I call, taking the phone to him and keeping me up to date.
29 December 2020
Staff are very friendly and helpful. The room is comfortable.
24 September 2019
Dad is extremely happy at Windsor Court. We love the staff and the owners are wonderful. Food/room/care we can't fault anything. Dad is always clean/shaved and tidy.
06 August 2019
When I visited Windsor Court I was immediately impressed by the extremely high standard of compassion and care shown to the residents. Also, I was aware that I was in an establishment where cleanliness was clearly the order of the day.
18 May 2019
My aunt has been a resident at Windsor Court for the past 3 years. I am more than happy with the care she is getting. The staff always make sure the resident understands what is going to happen to them ie taken to the toilet, given medication etc. I don't visit at set times, I go when I can 2 or 3 times a week, but whatever time of day I go I am always made to feel very welcome. My aunt is always clean and tidy, the home is always clean and there are never any bad smells, which can happen with people that aren't well. Well done to all carers and other staff for an exceptional job.
19 March 2019
Great care home. Looked after my uncle when he had cancer. They really cared for him, as if he was family. Would highly recommend this care home to anyone who is looking for a caring home.
20 September 2018
Staff are very caring and helpful to all residents. They all do a wonderful job.
20 September 2018
Residents are well looked after and activities are very good to keep them alert and amused. Good entertainment is occasionally provided. Christmas parties are all excellent, all staff are pleasant, friendly and good at their jobs. The good provided is excellent.
Latest Reviews for Windsor Court Residential Home
13 September 2024
This care home is run by a family. The owner and his family are always there taking an active role in its operation. The staff are like family too. Many have been there a long time and everyone is treated as though they matter. Property maintenance is a priority but never inconveniences the residents. My mother is always treated extremely well even though she has high dependency needs. Everyone is professional and well trained and I don't believe there is anywhere better than Windsor Court Residential Home.
29 January 2024
Recommended by carehome.co.uk in November 2023, it was the first home I looked at and the last. I was so impressed and it met all my needs and wants. My mother is like her old self again at 95 years old and post Covid she is living life again bringing joy to myself and family. The staff, residents and owners are so kind and caring. Long may it last.
02 July 2023
Mum had been at Windsor Court for a number of years due to dementia. Throughout her stay at Windsor Court, the staff were professional, attentive to Mum's needs and always willing to go the extra mile, making sure she had everything she needed, both medically and personally. There were always plenty of activities on for the residents, and families were always welcome at any time to visit or help with any festivities. Holidays and birthdays were always a good excuse for a party. I would, without the slightest hesitation, recommend Windsor Court for your loved one. It is truly a home from home.
29 June 2023
My mum has been extremely well looked after in the home. She always speaks glowingly about the food, care, staff and management. Providing a cosy and welcoming feel to both mum and all the other residents. As visitors, dad and my brother and I are always looked after with courtesy and respect. I could not wish for a better caring home for mum to be in. She is looked after in exactly the right way.
14 April 2023
My mother has lived in Windsor Court since December 2018. She is treated with care and respect. She can be difficult and verbally aggressive, but she is always treated with kindness, whatever her behaviour. I am kept updated by staff of any changes and involved with her care plans. The home itself is clean and well maintained, and always smells fresh and pleasant. Food is cooked on site and is of a high standard. Staff are courteous and friendly and always attempt to engage residents in activities. We are invited to parties held several times a year which are always well organised. I feel my mother is happy and safe there, and I'm happy for her to continue to live there.
14 April 2023
The staff and care my mum receives at Windsor Court is really good they have lots of patience with her. It’s very clean and my mum said the food is good. It’s small and friendly and she gets one-to-one attention from the staff at all times. I moved her to Windsor Court from another home as it was recommended to me.
14 April 2023
I have constantly been impressed by the activities provided for my parents, helping to stimulate and entertain. The feedback from my parents about the care home is always positive, food, staff and events. I have witnessed the diligence and willingness to provide help and care to the most needy. I can’t impress how good the staff are and have been with them both.
14 April 2023
I have always been well accepted and looked after in this home since I was moved here 2 years ago on the closure of my previous placement. Staff are very friendly and caring and easily approachable at all levels. The management of the home is effective and efficient and very resident focussed. There are formal as well as informal methods of seeking resident's views.
13 April 2023
I feel the care my father receives is of the highest standard. He is treated as an individual and is greatly respected. He is always clean and tidy and appropriately dressed. I know he is very well fed.
13 April 2023
Windsor Court is a very welcoming care home. The staff there are ready to assist you upon arrival. Very clean, professional and friendly environment. Lots of activities there that you can relate to the resident's well-being. Staff are always caring towards the residents. Overall I think it is a safe and caring place. I would certainly recommend.
04 July 2022
Can't praise Windsor Court enough for the care and support shown to my mum in the last few weeks before she passed away.
12 January 2022
The care my father-in-law has received is excellent. The staff are so kind, caring and efficient. My father-in-law says they are all brilliant which means a lot. Certainly, put our minds to rest. Thank you.
30 March 2021
I live overseas and feel so blessed to know my brother is being taken care of by such wonderful, caring staff. They are always so obliging when I call, taking the phone to him and keeping me up to date.
29 December 2020
Staff are very friendly and helpful. The room is comfortable.
24 September 2019
Dad is extremely happy at Windsor Court. We love the staff and the owners are wonderful. Food/room/care we can't fault anything. Dad is always clean/shaved and tidy.
06 August 2019
When I visited Windsor Court I was immediately impressed by the extremely high standard of compassion and care shown to the residents. Also, I was aware that I was in an establishment where cleanliness was clearly the order of the day.
18 May 2019
My aunt has been a resident at Windsor Court for the past 3 years. I am more than happy with the care she is getting. The staff always make sure the resident understands what is going to happen to them ie taken to the toilet, given medication etc. I don't visit at set times, I go when I can 2 or 3 times a week, but whatever time of day I go I am always made to feel very welcome. My aunt is always clean and tidy, the home is always clean and there are never any bad smells, which can happen with people that aren't well. Well done to all carers and other staff for an exceptional job.
19 March 2019
Great care home. Looked after my uncle when he had cancer. They really cared for him, as if he was family. Would highly recommend this care home to anyone who is looking for a caring home.
20 September 2018
Staff are very caring and helpful to all residents. They all do a wonderful job.
20 September 2018
Residents are well looked after and activities are very good to keep them alert and amused. Good entertainment is occasionally provided. Christmas parties are all excellent, all staff are pleasant, friendly and good at their jobs. The good provided is excellent.