Latest Reviews for Wynyard Woods
14 March 2025
I could not ask for better care provided to my father in law and am eternally grateful for the peace of mind this allows my to have. Thank you so much!
09 January 2025
The care and support my father receives is outstanding. The manager and all of the staff are caring, compassionate and amazing human beings. Thank you for everything you do.
08 January 2025
Just wanted to express how impressed we are for every visit made to this wonderful home. From first ever entering we were greeted with such lovely smiling staff, who made us so welcome and put us at ease. The staff are so caring to the residents. Thank you all for all your care and attention given to all. Please carry on with all you are doing, you are doing a remarkable job.
16 July 2024
I could not wish for a nicer care home for my mum. Staff are caring, helpful and keep the family well-informed of Mum's issues, including how she thanks staff when they have supported her with a task. Staf put residents and families first. The home is very clean and well-presented. Nothing is a problem to staff if you need support. Thank you to all staff, including kitchen staff for good meals.
16 July 2024
Five stars. Great atmosphere, great food, great staff. The care the staff give is second to none. Nothing is too much for them. Very clean and comfortable.
03 April 2024
The staff at this home provide excellent care, all person centred care. My nana loves to chat to staff about her holidays in the past, and what the staff have planned.
08 December 2023
Dad seems happy here. The food is good, and he settled in quite quickly. Girls are friendly and accommodating to anything you ask for. It would be nice if there was an activity coordinator for stimulation for the "downstairs" residents. The girls are very busy and run-ragged doing their jobs, and it's not fair for them to have to do. Just a thought.
30 November 2023
From the moment I came to make a fact-finding visit everything seemed right for my mum. All the members of staff greet you with a "Hello" and a smile and always very pleasant. Care is excellent and mum is very well looked after. Thank you.
26 July 2023
My dad has been living at Wynyard Woods for a few months now. He was initially unsettled as it was a new environment for him but the staff worked with me, my family and my dad and he soon became settled. All staff learnt about my dad's needs and idiosyncrasies very quickly. The team leaders and staff work incredibly hard and go above and beyond to engage with residents, provide them with daily activities and demonstrate high levels of care and concern for all residents. Staff keep our family updated regarding my dad's mood, health and well-being and we are happy to say that we can rest assured that he is well looked after and cared for,
25 July 2023
In October 2022 I was reluctant for my husband to go into a care home but it was taken out of my hands by the doctor and hospital. Now I come home after visiting knowing he is very well cared for and happy. The staff are remarkable, friendly and caring, also to myself and other members of the family. We feel that we are part of their family, telling me how my husband has been the previous night. Any questions I ask the manager or senior staff is answered to my satisfaction.
13 July 2023
Wynyard Woods care home is a fabulous place. My father is very happy there. All of the staff are very caring at all times, it is just like a family. Nothing is too much trouble.
17 January 2023
The staff are very hardworking and caring. They are keen to help and answer any queries I have. There is always plenty of food, snack and drinks on offer, including homemade bakes. There are regular performances from entertained. On entering the home, it has a welcoming ambience, and it is clean and well-maintained. Thank you.
20 September 2022
My Dad goes into Wynyard Woods care home on a regular basis for respite. He lives in a flat next door to the home and has been a regular visitor since moving in 13 years ago for Sunday lunch and prior to my Mum passing away she used to visit the hairdresser there regularly. The manager, deputy and the team have been absolutely amazing over the years to my Dad and late Mum inviting them (pre Covid) to events which they thoroughly enjoyed. I cannot praise the friendly staff who look after my Dad more highly. I go on holiday safe in the knowledge that he will be well cared for and I can enjoy a stress free time. This will continue to be our number one choice for my Dad's respite. My Dad has known the manager from day dot and his pet name for her is 'cheeky'...by no means used in a derogatory way, just in an affectionate way. The place is spotless and he loves the food he is served. If he has one very small criticism he wishes there were more activities/trips out. He loves playing dominoes with one of the care workers.
19 April 2022
My dad moved into Wynyard Woods in January 2022 following the death of my mother. It has been a very positive experience for all of us. The home is very clean and comfortable, it smells fresh (unlike other homes we visited). The staff are friendly and interact with my dad with genuine care and compassion. Very happy so far.
01 February 2022
We visited a lot of homes in the area whilst looking for a placement for my mother, we found that the facilities and care provided at Wynyard Woods were of an exceptional standard. As healthcare professionals, we spoke to people in the local area and the home came highly recommended. As my mother is a very sociable person she has found the daily activities both enjoyable and stimulating and the staff are amazing with the activities. As you can imagine finding the right care home to place your loved one in can be a worrying and upsetting time but the care my mother is receiving is excellent and second to none and we are very happy with the care and kindness she is being given.
28 October 2021
I have been a regular visitor to Wynyard Woods care home for over two years. I have, at all times, found the staff to be very professional and committed to their care to all levels of residents. Wynyard Woods care home is, in my opinion, are the "best" in the area. I have visited many more homes, so I am able to make a comparison.
27 October 2021
My mother came for respite care and decided to stay. The staff are kind, friendly, welcoming, accommodating and often overworked (understaffed?). My mother has received nothing but kindness since she became a resident. She is happy and content and has a trusting relationship with the staff. They are kind and thoughtful to me also. My mother loves the food, which is good home-cooked meals and plentiful.
22 October 2021
Care is good. Aunt is happy so I am happy. The staff are friendly and helpful. There was a recent diarrhoea and vomiting outbreak. I was informed of the lockdown however I was not contacted to say it was over. Having to book a slow to see Aunty is a pain because I see her in her room so I don't understand what having a slot achieves. I live very close by and it would be good to be able to just drop in.
22 October 2021
Generally very good. Staff are excellent and safety especially since covid has been excellent. The facilities are quite good - however the bath does not work and there appear to be no plans to fix it. I think this needs to be sorted. There is very little entertainment and my mother gets very bored. This has been made even worse with the restricted TV service from Bilsdale.
18 October 2021
My mam has been a resident since August 2020. Since my mam came to Wynyard Woods she has been very happy as all staff are very friendly and entertain residents to stimulate their brains and mobility especially when like Mam they have dementia. Family enjoy the videos posted especially through the long lockdowns. I can't praise all the staff enough for the care and fantastic cleanliness. Thank you all so much.
Latest Reviews for Wynyard Woods
14 March 2025
I could not ask for better care provided to my father in law and am eternally grateful for the peace of mind this allows my to have. Thank you so much!
09 January 2025
The care and support my father receives is outstanding. The manager and all of the staff are caring, compassionate and amazing human beings. Thank you for everything you do.
08 January 2025
Just wanted to express how impressed we are for every visit made to this wonderful home. From first ever entering we were greeted with such lovely smiling staff, who made us so welcome and put us at ease. The staff are so caring to the residents. Thank you all for all your care and attention given to all. Please carry on with all you are doing, you are doing a remarkable job.
16 July 2024
I could not wish for a nicer care home for my mum. Staff are caring, helpful and keep the family well-informed of Mum's issues, including how she thanks staff when they have supported her with a task. Staf put residents and families first. The home is very clean and well-presented. Nothing is a problem to staff if you need support. Thank you to all staff, including kitchen staff for good meals.
16 July 2024
Five stars. Great atmosphere, great food, great staff. The care the staff give is second to none. Nothing is too much for them. Very clean and comfortable.
03 April 2024
The staff at this home provide excellent care, all person centred care. My nana loves to chat to staff about her holidays in the past, and what the staff have planned.
08 December 2023
Dad seems happy here. The food is good, and he settled in quite quickly. Girls are friendly and accommodating to anything you ask for. It would be nice if there was an activity coordinator for stimulation for the "downstairs" residents. The girls are very busy and run-ragged doing their jobs, and it's not fair for them to have to do. Just a thought.
30 November 2023
From the moment I came to make a fact-finding visit everything seemed right for my mum. All the members of staff greet you with a "Hello" and a smile and always very pleasant. Care is excellent and mum is very well looked after. Thank you.
26 July 2023
My dad has been living at Wynyard Woods for a few months now. He was initially unsettled as it was a new environment for him but the staff worked with me, my family and my dad and he soon became settled. All staff learnt about my dad's needs and idiosyncrasies very quickly. The team leaders and staff work incredibly hard and go above and beyond to engage with residents, provide them with daily activities and demonstrate high levels of care and concern for all residents. Staff keep our family updated regarding my dad's mood, health and well-being and we are happy to say that we can rest assured that he is well looked after and cared for,
25 July 2023
In October 2022 I was reluctant for my husband to go into a care home but it was taken out of my hands by the doctor and hospital. Now I come home after visiting knowing he is very well cared for and happy. The staff are remarkable, friendly and caring, also to myself and other members of the family. We feel that we are part of their family, telling me how my husband has been the previous night. Any questions I ask the manager or senior staff is answered to my satisfaction.
13 July 2023
Wynyard Woods care home is a fabulous place. My father is very happy there. All of the staff are very caring at all times, it is just like a family. Nothing is too much trouble.
17 January 2023
The staff are very hardworking and caring. They are keen to help and answer any queries I have. There is always plenty of food, snack and drinks on offer, including homemade bakes. There are regular performances from entertained. On entering the home, it has a welcoming ambience, and it is clean and well-maintained. Thank you.
20 September 2022
My Dad goes into Wynyard Woods care home on a regular basis for respite. He lives in a flat next door to the home and has been a regular visitor since moving in 13 years ago for Sunday lunch and prior to my Mum passing away she used to visit the hairdresser there regularly. The manager, deputy and the team have been absolutely amazing over the years to my Dad and late Mum inviting them (pre Covid) to events which they thoroughly enjoyed. I cannot praise the friendly staff who look after my Dad more highly. I go on holiday safe in the knowledge that he will be well cared for and I can enjoy a stress free time. This will continue to be our number one choice for my Dad's respite. My Dad has known the manager from day dot and his pet name for her is 'cheeky'...by no means used in a derogatory way, just in an affectionate way. The place is spotless and he loves the food he is served. If he has one very small criticism he wishes there were more activities/trips out. He loves playing dominoes with one of the care workers.
19 April 2022
My dad moved into Wynyard Woods in January 2022 following the death of my mother. It has been a very positive experience for all of us. The home is very clean and comfortable, it smells fresh (unlike other homes we visited). The staff are friendly and interact with my dad with genuine care and compassion. Very happy so far.
01 February 2022
We visited a lot of homes in the area whilst looking for a placement for my mother, we found that the facilities and care provided at Wynyard Woods were of an exceptional standard. As healthcare professionals, we spoke to people in the local area and the home came highly recommended. As my mother is a very sociable person she has found the daily activities both enjoyable and stimulating and the staff are amazing with the activities. As you can imagine finding the right care home to place your loved one in can be a worrying and upsetting time but the care my mother is receiving is excellent and second to none and we are very happy with the care and kindness she is being given.
28 October 2021
I have been a regular visitor to Wynyard Woods care home for over two years. I have, at all times, found the staff to be very professional and committed to their care to all levels of residents. Wynyard Woods care home is, in my opinion, are the "best" in the area. I have visited many more homes, so I am able to make a comparison.
27 October 2021
My mother came for respite care and decided to stay. The staff are kind, friendly, welcoming, accommodating and often overworked (understaffed?). My mother has received nothing but kindness since she became a resident. She is happy and content and has a trusting relationship with the staff. They are kind and thoughtful to me also. My mother loves the food, which is good home-cooked meals and plentiful.
22 October 2021
Care is good. Aunt is happy so I am happy. The staff are friendly and helpful. There was a recent diarrhoea and vomiting outbreak. I was informed of the lockdown however I was not contacted to say it was over. Having to book a slow to see Aunty is a pain because I see her in her room so I don't understand what having a slot achieves. I live very close by and it would be good to be able to just drop in.
22 October 2021
Generally very good. Staff are excellent and safety especially since covid has been excellent. The facilities are quite good - however the bath does not work and there appear to be no plans to fix it. I think this needs to be sorted. There is very little entertainment and my mother gets very bored. This has been made even worse with the restricted TV service from Bilsdale.
18 October 2021
My mam has been a resident since August 2020. Since my mam came to Wynyard Woods she has been very happy as all staff are very friendly and entertain residents to stimulate their brains and mobility especially when like Mam they have dementia. Family enjoy the videos posted especially through the long lockdowns. I can't praise all the staff enough for the care and fantastic cleanliness. Thank you all so much.