This place exudes kindness. The staff can't do enough for you. They are always on the look out to make sure that we (both myself and my relative) are OK. Nothing seems too much trouble. They are patient and gentle, worth their weight in gold. The manager is excellent. The home itself is warm and comfortable, having lovely views. Of course, it is an old building and not purpose-built, so one must expect drawbacks to this. The lounge dining room and conservatory are lovely. My relative's bedroom is just a little too small, that's my only criticism.
From the moment mam went into Hames Hall 6 months ago, the manager, assistant manager and staff have all been most welcoming. I have found that they cannot do enough for mam and the other residents. They are hard working, caring and nothing is too much trouble. Mam is very happy to be there and I am happy with the care and support she receives. There is a good choice of lovely tasty meals and they do different activities and celebrate birthdays with the residents. The Hall gets decorated for different events, Halloween, Christmas etc. Home from home. I would not hesitate to recommend Hames Hall to anyone looking for care for their loved ones.
I have seen a very positive change in my aunt since moving to Hames Hall, she appears happy and very well cared for, she also says she is happy there.
Whilst looking for a care home for my mother in law, we had several excellent recommendations of Hames Hall. We were very fortunate to secure a place for her there and over the past 8 months we have found the standard of care far above expectations. I visit almost daily and always find the management and staff very approachable, friendly and welcoming. It is a pleasure to visit and see my mother in law so happy, settled and contented. She is 99 years old in a few weeks and all her needs are catered for including a visiting hairdresser who does her hair each week. On my regular visits, I also witness the kindness and care given to other residents. The food is excellent, catering for everyone's individual needs. So much effort above and beyond with various entertainment and events are celebrated throughout the year and the home is decorated accordingly for each event. So much effort is put into every day life by the management and staff. I would definitely recommend Hames Hall to anyone looking for a high standard of care for their loved ones.
From the moment my father-in-law entered Hames Hall he was impressed not only with the facilities and activities on offer but most of all with the care staff and managers, who were all very friendly, compassionate, caring and knowledgeable. We as a family are extremely happy with the care he has received during his stay and are very grateful for everyone at Hames making his stay a pleasant one.
I have really enjoyed my stay at Hames Hall. The food is very nice with good choice. The staff are friendly and enjoy a good crack. They help me with all my needs. I look forward to returning again for respite, It's a very nice place to stay.
My mum was homed in Hames Hall on the 20th of March 2024. I was impressed straight away by the caring atmosphere and cleanliness of the place. My mum over the weeks has required medical attention which was given to her by the caring staff at Hames Hall. 100% good feedback.
I came here in June for a couple of weeks out. Due to circumstances, I am still here and in the time spent here I have been looked after perfectly and the management and staff could not have been looked after better. Well satisfied.
My mother was a resident at Hames Hall for three years and throughout her stay, she was always treated with kindness and respect. The staff have supported me during what has been a difficult and emotional time, keeping me updated as to any changes/treatments/needs my mother had and I am very grateful for their care and support of both my Mum and myself.
My mother had three weeks of respite in Hames Hall. The care was excellent, and the staff uniformly friendly, creating a happy, caring, secure, atmosphere. There were a variety of activities to keep residents occupied and stimulated. Excellent choice of food, allowing residents a good choice for meals. The standard of rooms and setting of the home is exceptional. The whole atmosphere is a feeling of a home from home.
Very nice home, treated very good with staff. Very happy to be here.
My expectations for Hames Hall exceeded my expectations staff, accommodation care and food are excellent. I feel really safe and well looked after. I take part in all activities and really look forward to them.
Excellent care from all the staff. My sister loves her room and enjoys her lunch each day in the beautiful dining room.
Hames Hall was impeccable, the food was 5 stars, the carers couldn't do enough for my mum. The manager runs a very tight ship! Thank you so much. Handing a loved one's care over to people you don't really know is hard. You made it very easy. She actually said she enjoyed her week. Lovely comfortable room, so peaceful.
Hames Hall looked after my mother-in-law when she was no longer able to live in her own home. She was discharged from hospital into their care, and we cannot fault them. They offered her a home from home, and we were able to switch off and relax, knowing that all her needs were being met. Both the manager and all the staff work great as a team. All the members of the team have shown patience, kindness and understanding. They went above and beyond what we would have expected. Thank you.
Dad moved into Hames Hall in January. He has a spacious and comfortable en-suite room with a colour TV and lots of wall space for pictures. Good range of public rooms with an especially nice conservatory. Young, enthusiastic staff with a jolly demeanour and an excellent and committed care home manager.
My mother spent a year in Hames Hall and I was impressed by the management from the very start. I was out of the country where my mother was discharged from hospital to Hames and that went very smoothly. Mum enjoyed the company of the staff and she was kept stimulated. Fortunately, she kept her mental facilities to the end and the staff helped maintain them. In the final hours the staff made sure she was not alone when myself, my wife or my children could not be there. I cannot praise Hames Hall staff and management highly enough.
Our lady has been a resident for ten years, and throughout that time and our frequent visits, we have never witnessed anything other than courtesy, kindness, patience forbearance of the staff with any of the residents, sometimes in the most trying circumstances. A degree of kindness and attention which has been highly commendable. On entering the home, one is met with the absence of an institutional odour. Her room is also well-aired and sweet-smelling. A factor which is very important to residents and visitors alike. The staff are constantly alert to any possible health problems, and quickly take action if there is a need. The kitchen is always spotlessly clean, and we have always been impressed by the look and the presentation of the food. The staff have always appeared clean, cheerful and competent. We have no hesitation whatsoever in recommending Hames Hall to others.
Mum has been at Hames Hall for just over four years and from the moment she began living there I knew that she should be safe, cared for and treated with respect. This has proved to be the case which in turn has allowed me to "rest easy" knowing that she is okay. the staff are kind, courteous people who genuinely care for their residents. They are also very good at liaising with friends and relatives - they keep me informed of Mum's health and wellbeing, day or night and I always get a cup of tea and a piece of cake when I visit. Overall I would say that for Mum she's in the best place and she's happy.
The staff are fabulous. They provide a safe and friendly environment and take a caring and genuine interest in the residents.
This place exudes kindness. The staff can't do enough for you. They are always on the look out to make sure that we (both myself and my relative) are OK. Nothing seems too much trouble. They are patient and gentle, worth their weight in gold. The manager is excellent. The home itself is warm and comfortable, having lovely views. Of course, it is an old building and not purpose-built, so one must expect drawbacks to this. The lounge dining room and conservatory are lovely. My relative's bedroom is just a little too small, that's my only criticism.
From the moment mam went into Hames Hall 6 months ago, the manager, assistant manager and staff have all been most welcoming. I have found that they cannot do enough for mam and the other residents. They are hard working, caring and nothing is too much trouble. Mam is very happy to be there and I am happy with the care and support she receives. There is a good choice of lovely tasty meals and they do different activities and celebrate birthdays with the residents. The Hall gets decorated for different events, Halloween, Christmas etc. Home from home. I would not hesitate to recommend Hames Hall to anyone looking for care for their loved ones.
I have seen a very positive change in my aunt since moving to Hames Hall, she appears happy and very well cared for, she also says she is happy there.
Whilst looking for a care home for my mother in law, we had several excellent recommendations of Hames Hall. We were very fortunate to secure a place for her there and over the past 8 months we have found the standard of care far above expectations. I visit almost daily and always find the management and staff very approachable, friendly and welcoming. It is a pleasure to visit and see my mother in law so happy, settled and contented. She is 99 years old in a few weeks and all her needs are catered for including a visiting hairdresser who does her hair each week. On my regular visits, I also witness the kindness and care given to other residents. The food is excellent, catering for everyone's individual needs. So much effort above and beyond with various entertainment and events are celebrated throughout the year and the home is decorated accordingly for each event. So much effort is put into every day life by the management and staff. I would definitely recommend Hames Hall to anyone looking for a high standard of care for their loved ones.
From the moment my father-in-law entered Hames Hall he was impressed not only with the facilities and activities on offer but most of all with the care staff and managers, who were all very friendly, compassionate, caring and knowledgeable. We as a family are extremely happy with the care he has received during his stay and are very grateful for everyone at Hames making his stay a pleasant one.
I have really enjoyed my stay at Hames Hall. The food is very nice with good choice. The staff are friendly and enjoy a good crack. They help me with all my needs. I look forward to returning again for respite, It's a very nice place to stay.
My mum was homed in Hames Hall on the 20th of March 2024. I was impressed straight away by the caring atmosphere and cleanliness of the place. My mum over the weeks has required medical attention which was given to her by the caring staff at Hames Hall. 100% good feedback.
I came here in June for a couple of weeks out. Due to circumstances, I am still here and in the time spent here I have been looked after perfectly and the management and staff could not have been looked after better. Well satisfied.
My mother was a resident at Hames Hall for three years and throughout her stay, she was always treated with kindness and respect. The staff have supported me during what has been a difficult and emotional time, keeping me updated as to any changes/treatments/needs my mother had and I am very grateful for their care and support of both my Mum and myself.
My mother had three weeks of respite in Hames Hall. The care was excellent, and the staff uniformly friendly, creating a happy, caring, secure, atmosphere. There were a variety of activities to keep residents occupied and stimulated. Excellent choice of food, allowing residents a good choice for meals. The standard of rooms and setting of the home is exceptional. The whole atmosphere is a feeling of a home from home.
Very nice home, treated very good with staff. Very happy to be here.
My expectations for Hames Hall exceeded my expectations staff, accommodation care and food are excellent. I feel really safe and well looked after. I take part in all activities and really look forward to them.
Excellent care from all the staff. My sister loves her room and enjoys her lunch each day in the beautiful dining room.
Hames Hall was impeccable, the food was 5 stars, the carers couldn't do enough for my mum. The manager runs a very tight ship! Thank you so much. Handing a loved one's care over to people you don't really know is hard. You made it very easy. She actually said she enjoyed her week. Lovely comfortable room, so peaceful.
Hames Hall looked after my mother-in-law when she was no longer able to live in her own home. She was discharged from hospital into their care, and we cannot fault them. They offered her a home from home, and we were able to switch off and relax, knowing that all her needs were being met. Both the manager and all the staff work great as a team. All the members of the team have shown patience, kindness and understanding. They went above and beyond what we would have expected. Thank you.
Dad moved into Hames Hall in January. He has a spacious and comfortable en-suite room with a colour TV and lots of wall space for pictures. Good range of public rooms with an especially nice conservatory. Young, enthusiastic staff with a jolly demeanour and an excellent and committed care home manager.
My mother spent a year in Hames Hall and I was impressed by the management from the very start. I was out of the country where my mother was discharged from hospital to Hames and that went very smoothly. Mum enjoyed the company of the staff and she was kept stimulated. Fortunately, she kept her mental facilities to the end and the staff helped maintain them. In the final hours the staff made sure she was not alone when myself, my wife or my children could not be there. I cannot praise Hames Hall staff and management highly enough.
Our lady has been a resident for ten years, and throughout that time and our frequent visits, we have never witnessed anything other than courtesy, kindness, patience forbearance of the staff with any of the residents, sometimes in the most trying circumstances. A degree of kindness and attention which has been highly commendable. On entering the home, one is met with the absence of an institutional odour. Her room is also well-aired and sweet-smelling. A factor which is very important to residents and visitors alike. The staff are constantly alert to any possible health problems, and quickly take action if there is a need. The kitchen is always spotlessly clean, and we have always been impressed by the look and the presentation of the food. The staff have always appeared clean, cheerful and competent. We have no hesitation whatsoever in recommending Hames Hall to others.
Mum has been at Hames Hall for just over four years and from the moment she began living there I knew that she should be safe, cared for and treated with respect. This has proved to be the case which in turn has allowed me to "rest easy" knowing that she is okay. the staff are kind, courteous people who genuinely care for their residents. They are also very good at liaising with friends and relatives - they keep me informed of Mum's health and wellbeing, day or night and I always get a cup of tea and a piece of cake when I visit. Overall I would say that for Mum she's in the best place and she's happy.
The staff are fabulous. They provide a safe and friendly environment and take a caring and genuine interest in the residents.