Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Carlisle Dementia Centre (Parkfield)

stars
stars 16 April 2024
Visiting my sister, mentioned some minor concerns to the support worker. Nurse in charge there in five minutes. Everything discussed and positive outcome and result. Care planning also gone through. The nurse in charge caught the 'fall' alarm, I was very impressed by the speed with which other staff members responded.
Review from Sheila A (Sister of Resident/Service User)
stars
stars 20 February 2024
Very well staffed, we were very apprehensive with my sister-in-law being admitted from her previous care setting. Saw a difference within a couple of days with us being there, as we live down south and we felt at ease knowing that she is going to get the care which she needs to suit.
Review from P G (Brother-in-law of Resident/Service User)
stars
stars 07 December 2021
I cannot thank the staff at Carlisle Dementia Centre (Parkfield) enough for the kindness, compassion and care my father received during the two years he spent there. They made dark days much lighter. It was lovely to see him smile and laugh with the staff and witness the professional care and respect they gave him. We will be forever grateful and in debt to all those who have been so kind to our family.
Review from Steven B (Son of Resident/Service User)
stars
stars 05 September 2019
This is a first-class dementia care home. The manager is exceptional. All the staff are incredibly patient and caring. My wife is always clean and well cared for and I am lucky to have obtained a place for my wife in Parkfield.
Review from M P (Husband of Resident/Service User)
stars
stars 22 January 2019
My wife has been a resident of Parkfield for about 4 years. I have been able to build a relationship with the manager and her staff, which I believe to be very important.
Review from Douglas M (Husband of Resident/Service User)